Period
to 15 November 2018

The median annual salary for a Support Analyst was £28,500 in advertised job vacancies in Edinburgh during the 6 months to 15 November 2018.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Support Analyst
Scotland > Edinburgh
6 months to
15 Nov 2018
Same period 2017 Same period 2016
Rank 105 112 92
Rank change year-on-year +7 -20 +24
Permanent jobs requiring a Support Analyst 43 37 45
As % of all permanent IT jobs advertised in Edinburgh 1.69% 1.36% 1.94%
As % of the Job Titles category 1.79% 1.42% 2.01%
Number of salaries quoted 32 31 37
Edinburgh median annual salary £28,500 £32,500 £35,000
Median salary % change year-on-year -12.31% -7.14% +42.86%
10th Percentile £20,100 £19,250 £24,450
90th Percentile £36,000 £35,250 £46,750
Scotland median annual salary £29,750 £33,500 £29,500
% change year-on-year -11.19% +13.56% +7.27%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Edinburgh. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Edinburgh
Permanent vacancies in Edinburgh with a recognized job title 2,397 2,613 2,235
% of permanent IT jobs with a recognized job title 94.37% 96.31% 96.13%
Number of salaries quoted 1,464 1,582 1,452
Edinburgh median annual salary £45,000 £42,500 £45,000
Median salary % change year-on-year +5.88% -5.56% +5.88%
10th Percentile £28,250 £27,000 £27,500
90th Percentile £75,000 £65,000 £68,750
Scotland median annual salary £45,000 £42,750 £42,500
% change year-on-year +5.26% +0.59% -

Support Analyst
Job Vacancy Trend in Edinburgh

Job postings that featured Support Analyst in the job title as a percentage of all IT jobs advertised in Edinburgh.

Job vacancy trend for Support Analyst in Edinburgh

Support Analyst
Salary Trend in Edinburgh

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst in Edinburgh.

Salary trend for Support Analyst in Edinburgh

Support Analyst
Salary Histogram in Edinburgh

The salary distribution of IT jobs citing Support Analyst in Edinburgh over the 6 months to 15 November 2018.

Salary histogram for Support Analyst in Edinburgh

Support Analyst Skill Set
Top 30 Co-occurring IT Skills in Edinburgh

For the 6 months to 15 November 2018, Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Edinburgh region featuring Support Analyst in the job title.

1 17 (39.53%) SQL
2 15 (34.88%) Windows
3 13 (30.23%) ITIL
4 9 (20.93%) Microsoft
4 9 (20.93%) Linux
4 9 (20.93%) Microsoft Office
4 9 (20.93%) Oracle
5 8 (18.60%) SQL Server
5 8 (18.60%) Finance
6 6 (13.95%) MySQL
6 6 (13.95%) Active Directory
6 6 (13.95%) Bash Shell
6 6 (13.95%) Relational Database
6 6 (13.95%) Problem-Solving
7 5 (11.63%) Windows Server
7 5 (11.63%) Microsoft Azure
7 5 (11.63%) ITIL Certification
8 4 (9.30%) Service Delivery
8 4 (9.30%) Firewall
8 4 (9.30%) Configuration Management
8 4 (9.30%) CRM
8 4 (9.30%) VPN
8 4 (9.30%) Business Intelligence
8 4 (9.30%) JBoss
8 4 (9.30%) SCCM
8 4 (9.30%) Degree
8 4 (9.30%) Computer Science
8 4 (9.30%) PowerShell
8 4 (9.30%) Ansible
8 4 (9.30%) DevOps

Support Analyst Skill Set
Co-occurring IT Skills in Edinburgh by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 4 (9.30%) JBoss
1 4 (9.30%) WildFly
2 1 (2.33%) IIS
2 1 (2.33%) MS Exchange
Applications
1 9 (20.93%) Microsoft Office
Business Applications
1 3 (6.98%) Remedy ITSM
2 2 (4.65%) Dynamics CRM
Cloud Services
1 5 (11.63%) Microsoft Azure
2 4 (9.30%) SaaS
3 2 (4.65%) Dynamics 365
4 1 (2.33%) Mimecast
Communications & Networking
1 4 (9.30%) Firewall
1 4 (9.30%) VPN
2 1 (2.33%) LAN
2 1 (2.33%) SAN
2 1 (2.33%) WAN
2 1 (2.33%) Wireless
Database & Business Intelligence
1 8 (18.60%) SQL Server
2 6 (13.95%) MySQL
2 6 (13.95%) Relational Database
3 3 (6.98%) PostgreSQL
4 2 (4.65%) Crystal Reports
4 2 (4.65%) Oracle Database
4 2 (4.65%) Oracle Reports
4 2 (4.65%) SQL Server Reporting Services
Development Applications
1 2 (4.65%) Hudson
General
1 8 (18.60%) Finance
2 3 (6.98%) German Language
3 1 (2.33%) Automotive
Libraries, Frameworks & Software Standards
1 2 (4.65%) .NET
Miscellaneous
1 4 (9.30%) Computer Science
1 4 (9.30%) Data Centre
2 3 (6.98%) Enterprise Software
3 2 (4.65%) Analytical Skills
3 2 (4.65%) Fintech
4 1 (2.33%) Driving Licence
4 1 (2.33%) Management Information System
4 1 (2.33%) Self-Motivation
Operating Systems
1 15 (34.88%) Windows
2 9 (20.93%) Linux
3 5 (11.63%) Windows Server
4 4 (9.30%) Windows 10
5 3 (6.98%) Windows 7
6 2 (4.65%) Android
6 2 (4.65%) Unix
7 1 (2.33%) Apple iOS
7 1 (2.33%) Windows Server 2008
Processes & Methodologies
1 13 (30.23%) ITIL
2 6 (13.95%) Problem-Solving
3 4 (9.30%) Business Intelligence
3 4 (9.30%) Configuration Management
3 4 (9.30%) CRM
3 4 (9.30%) DevOps
3 4 (9.30%) Service Delivery
4 3 (6.98%) SDLC
4 3 (6.98%) Service Management
5 2 (4.65%) Agile Software Development
5 2 (4.65%) ITSM
5 2 (4.65%) Process Improvement
5 2 (4.65%) Scrum
5 2 (4.65%) Security Architecture
5 2 (4.65%) Systems Analysis
6 1 (2.33%) Asset Management
6 1 (2.33%) Data Entry
6 1 (2.33%) Investment Management
6 1 (2.33%) Kalman Filter
6 1 (2.33%) Mobile Device Management
Programming Languages
1 17 (39.53%) SQL
2 6 (13.95%) Bash Shell
3 4 (9.30%) PowerShell
4 2 (4.65%) C#
4 2 (4.65%) Java
4 2 (4.65%) Perl
4 2 (4.65%) PHP
4 2 (4.65%) PL/SQL
Qualifications
1 5 (11.63%) ITIL Certification
2 4 (9.30%) Degree
Quality Assurance & Compliance
1 1 (2.33%) SLA
System Software
1 6 (13.95%) Active Directory
Systems Management
1 4 (9.30%) Ansible
1 4 (9.30%) Opscode Chef
1 4 (9.30%) Puppet
1 4 (9.30%) SCCM
2 2 (4.65%) Systems Management Server (SMS)
Vendors
1 9 (20.93%) Microsoft
1 9 (20.93%) Oracle
2 3 (6.98%) BMC
2 3 (6.98%) Remedy
3 2 (4.65%) Citrix
4 1 (2.33%) Apple
4 1 (2.33%) IBM
4 1 (2.33%) iManage
4 1 (2.33%) MobileIron
4 1 (2.33%) VMware