Period
to 21 September 2018

The median annual salary for a Support Analyst was £28,000 in advertised job vacancies in Edinburgh during the 6 months to 21 September 2018.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Support Analyst
Scotland > Edinburgh
6 months to
21 Sep 2018
Same period 2017 Same period 2016
Rank 102 129 87
Rank change year-on-year +27 -42 +30
Permanent jobs requiring a Support Analyst 50 26 50
As % of all permanent IT jobs advertised in Edinburgh 1.97% 0.99% 2.10%
As % of the Job Titles category 2.09% 1.03% 2.19%
Number of salaries quoted 41 19 33
Edinburgh median annual salary £28,000 £22,500 £37,500
Median salary % change year-on-year +24.44% -40.00% +56.25%
10th Percentile £18,500 £18,400 £26,250
90th Percentile £37,000 £35,000 £46,250
Scotland median annual salary £29,000 £34,000 £28,500
% change year-on-year -14.71% +19.30% +7.55%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Edinburgh. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Edinburgh
Permanent vacancies in Edinburgh with a recognized job title 2,397 2,534 2,278
% of permanent IT jobs with a recognized job title 94.67% 96.06% 95.88%
Number of salaries quoted 1,523 1,544 1,456
Edinburgh median annual salary £45,000 £42,500 £45,000
Median salary % change year-on-year +5.88% -5.56% +2.27%
10th Percentile £28,750 £27,500 £26,250
90th Percentile £75,000 £66,250 £70,000
Scotland median annual salary £45,000 £43,000 £42,500
% change year-on-year +4.65% +1.18% -

Support Analyst
Job Vacancy Trend in Edinburgh

Job postings that featured Support Analyst in the job title as a percentage of all IT jobs advertised in Edinburgh.

Job vacancy trend for Support Analyst in Edinburgh

Support Analyst
Salary Trend in Edinburgh

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst in Edinburgh.

Salary trend for Support Analyst in Edinburgh

Support Analyst
Salary Histogram in Edinburgh

The salary distribution of IT jobs citing Support Analyst in Edinburgh over the 6 months to 21 September 2018.

Salary histogram for Support Analyst in Edinburgh

Support Analyst Skill Set
Top 30 Co-occurring IT Skills in Edinburgh

For the 6 months to 21 September 2018, Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Edinburgh region featuring Support Analyst in the job title.

1 17 (34.00%) SQL
1 17 (34.00%) Windows
2 13 (26.00%) ITIL
3 11 (22.00%) Microsoft
3 11 (22.00%) Oracle
4 9 (18.00%) SQL Server
4 9 (18.00%) Linux
5 8 (16.00%) German Language
6 7 (14.00%) Windows Server
6 7 (14.00%) SCCM
6 7 (14.00%) Service Management
6 7 (14.00%) Microsoft Office
6 7 (14.00%) Active Directory
7 6 (12.00%) ITIL Certification
7 6 (12.00%) VPN
7 6 (12.00%) JBoss
7 6 (12.00%) Finance
7 6 (12.00%) ITSM
7 6 (12.00%) Microsoft Azure
7 6 (12.00%) Relational Database
8 5 (10.00%) Bash Shell
8 5 (10.00%) Computer Science
8 5 (10.00%) MySQL
8 5 (10.00%) Problem-Solving
9 4 (8.00%) Java
9 4 (8.00%) Business Intelligence
9 4 (8.00%) CRM
9 4 (8.00%) Firewall
9 4 (8.00%) Configuration Management
9 4 (8.00%) Degree

Support Analyst Skill Set
Co-occurring IT Skills in Edinburgh by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 6 (12.00%) JBoss
2 4 (8.00%) WildFly
3 2 (4.00%) Apache
4 1 (2.00%) IIS
Applications
1 7 (14.00%) Microsoft Office
Business Applications
1 3 (6.00%) Remedy ITSM
2 2 (4.00%) Dynamics CRM
3 1 (2.00%) Bloomberg AIM
3 1 (2.00%) thinkFolio
Cloud Services
1 6 (12.00%) Microsoft Azure
2 4 (8.00%) SaaS
3 2 (4.00%) Dynamics 365
4 1 (2.00%) Amazon AWS
4 1 (2.00%) Office 365
Communications & Networking
1 6 (12.00%) VPN
2 4 (8.00%) Firewall
3 3 (6.00%) LAN
4 2 (4.00%) Skype
5 1 (2.00%) SAN
5 1 (2.00%) TCP/IP
5 1 (2.00%) WAN
5 1 (2.00%) Wireless
Database & Business Intelligence
1 9 (18.00%) SQL Server
2 6 (12.00%) Relational Database
3 5 (10.00%) MySQL
4 4 (8.00%) Oracle Database
5 2 (4.00%) Crystal Reports
5 2 (4.00%) Oracle Reports
5 2 (4.00%) PostgreSQL
5 2 (4.00%) SQL Server Reporting Services
Development Applications
1 2 (4.00%) Hudson
General
1 8 (16.00%) German Language
2 6 (12.00%) Finance
3 2 (4.00%) Front Office
3 2 (4.00%) Telecoms
4 1 (2.00%) Automotive
Libraries, Frameworks & Software Standards
1 2 (4.00%) .NET
Miscellaneous
1 5 (10.00%) Computer Science
2 4 (8.00%) Data Centre
3 2 (4.00%) Analytical Skills
3 2 (4.00%) Enterprise Software
3 2 (4.00%) Fintech
4 1 (2.00%) Driving Licence
4 1 (2.00%) Equities
4 1 (2.00%) Fixed Income
4 1 (2.00%) Management Information System
4 1 (2.00%) Self-Motivation
Operating Systems
1 17 (34.00%) Windows
2 9 (18.00%) Linux
3 7 (14.00%) Windows Server
4 4 (8.00%) Windows 10
4 4 (8.00%) Windows 7
5 3 (6.00%) Unix
5 3 (6.00%) Windows Server 2008
6 2 (4.00%) Android
6 2 (4.00%) Windows Server 2003
6 2 (4.00%) Windows XP
Processes & Methodologies
1 13 (26.00%) ITIL
2 7 (14.00%) Service Management
3 6 (12.00%) ITSM
4 5 (10.00%) Problem-Solving
5 4 (8.00%) Business Intelligence
5 4 (8.00%) Configuration Management
5 4 (8.00%) CRM
5 4 (8.00%) DevOps
6 3 (6.00%) Asset Management
7 2 (4.00%) Agile Software Development
7 2 (4.00%) Process Improvement
7 2 (4.00%) Scrum
7 2 (4.00%) Security Architecture
7 2 (4.00%) Systems Analysis
8 1 (2.00%) Change Control
8 1 (2.00%) Chat Support
8 1 (2.00%) Fund Management
8 1 (2.00%) Investment Management
8 1 (2.00%) Kalman Filter
8 1 (2.00%) Mobile Device Management
Programming Languages
1 17 (34.00%) SQL
2 5 (10.00%) Bash Shell
3 4 (8.00%) Java
3 4 (8.00%) PowerShell
4 2 (4.00%) C#
4 2 (4.00%) PL/SQL
4 2 (4.00%) Shell Script
5 1 (2.00%) Perl
5 1 (2.00%) PHP
Qualifications
1 6 (12.00%) ITIL Certification
2 4 (8.00%) Degree
3 2 (4.00%) Security Cleared
Quality Assurance & Compliance
1 1 (2.00%) SLA
System Software
1 7 (14.00%) Active Directory
Systems Management
1 7 (14.00%) SCCM
2 4 (8.00%) Ansible
2 4 (8.00%) Opscode Chef
2 4 (8.00%) Puppet
3 2 (4.00%) DameWare
3 2 (4.00%) Systems Management Server (SMS)
Vendors
1 11 (22.00%) Microsoft
1 11 (22.00%) Oracle
2 3 (6.00%) BMC
2 3 (6.00%) Remedy
3 2 (4.00%) Charles River
3 2 (4.00%) Citrix
3 2 (4.00%) VMware
4 1 (2.00%) Apple
4 1 (2.00%) Bloomberg
4 1 (2.00%) IBM