Period
to 21 July 2018

The median annual salary for a Support Analyst was £27,500 in advertised job vacancies in Edinburgh during the 6 months to 21 July 2018.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Support Analyst
Scotland > Edinburgh
6 months to
21 Jul 2018
Same period 2017 Same period 2016
Rank 103 117 88
Rank change year-on-year +14 -29 +25
Permanent jobs requiring a Support Analyst 52 28 59
As % of all permanent IT jobs advertised in Edinburgh 1.95% 1.12% 2.33%
As % of the Job Titles category 2.05% 1.17% 2.46%
Number of salaries quoted 43 18 34
Edinburgh median annual salary £27,500 £24,500 £34,000
Median salary % change year-on-year +12.24% -27.94% +36.00%
10th Percentile £18,500 £20,250 £22,975
90th Percentile £36,900 £36,375 £47,425
Scotland median annual salary £29,000 £29,250 £27,500
% change year-on-year -0.85% +6.36% +5.77%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Edinburgh. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Edinburgh
Permanent vacancies in Edinburgh with a recognized job title 2,535 2,391 2,400
% of permanent IT jobs with a recognized job title 94.94% 95.56% 94.60%
Number of salaries quoted 1,634 1,491 1,489
Edinburgh median annual salary £45,000 £42,500 £45,000
Median salary % change year-on-year +5.88% -5.56% +2.86%
10th Percentile £28,000 £27,500 £26,250
90th Percentile £70,000 £70,000 £67,500
Scotland median annual salary £45,000 £43,000 £43,500
% change year-on-year +4.65% -1.15% +2.35%

Support Analyst
Job Vacancy Trend in Edinburgh

Job postings that featured Support Analyst in the job title as a percentage of all IT jobs advertised in Edinburgh.

Job vacancy trend for Support Analyst in Edinburgh

Support Analyst
Salary Trend in Edinburgh

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst in Edinburgh.

Salary trend for Support Analyst in Edinburgh

Support Analyst
Salary Histogram in Edinburgh

The salary distribution of IT jobs citing Support Analyst in Edinburgh over the 6 months to 21 July 2018.

Salary histogram for Support Analyst in Edinburgh

Support Analyst Skill Set
Top 30 Co-occurring IT Skills in Edinburgh

For the 6 months to 21 July 2018, Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Edinburgh region featuring Support Analyst in the job title.

1 22 (42.31%) Windows
2 16 (30.77%) SQL
2 16 (30.77%) Windows Server
3 12 (23.08%) SQL Server
3 12 (23.08%) Microsoft
4 11 (21.15%) Active Directory
4 11 (21.15%) Oracle
4 11 (21.15%) SCCM
5 8 (15.38%) Relational Database
5 8 (15.38%) German Language
5 8 (15.38%) ITIL
5 8 (15.38%) VPN
6 7 (13.46%) JBoss
6 7 (13.46%) CRM
6 7 (13.46%) Service Management
6 7 (13.46%) ITSM
6 7 (13.46%) Oracle Database
6 7 (13.46%) Windows Server 2008
7 6 (11.54%) Skype
7 6 (11.54%) PowerShell
7 6 (11.54%) DameWare
7 6 (11.54%) Unix
7 6 (11.54%) Windows Server 2003
7 6 (11.54%) Windows XP
7 6 (11.54%) LAN
7 6 (11.54%) Java
8 5 (9.62%) Linux
8 5 (9.62%) Apache
8 5 (9.62%) Shell Script
8 5 (9.62%) VMware

Support Analyst Skill Set
Co-occurring IT Skills in Edinburgh by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 7 (13.46%) JBoss
2 5 (9.62%) Apache
3 2 (3.85%) WildFly
4 1 (1.92%) IIS
Applications
1 4 (7.69%) Microsoft Office
2 1 (1.92%) Microsoft Excel
2 1 (1.92%) Microsoft PowerPoint
Business Applications
1 1 (1.92%) Bloomberg AIM
1 1 (1.92%) thinkFolio
Cloud Services
1 4 (7.69%) Microsoft Azure
2 2 (3.85%) SaaS
3 1 (1.92%) Amazon AWS
3 1 (1.92%) Office 365
Communications & Networking
1 8 (15.38%) VPN
2 6 (11.54%) LAN
2 6 (11.54%) Skype
3 4 (7.69%) SAN
4 2 (3.85%) Firewall
5 1 (1.92%) TCP/IP
Database & Business Intelligence
1 12 (23.08%) SQL Server
2 8 (15.38%) Relational Database
3 7 (13.46%) Oracle Database
4 4 (7.69%) MySQL
4 4 (7.69%) Oracle Reports
5 2 (3.85%) Crystal Reports
5 2 (3.85%) SQL Server Reporting Services
6 1 (1.92%) PostgreSQL
General
1 8 (15.38%) German Language
2 3 (5.77%) Legal
2 3 (5.77%) Telecoms
3 2 (3.85%) Front Office
4 1 (1.92%) Automotive
4 1 (1.92%) Finance
Libraries, Frameworks & Software Standards
1 3 (5.77%) Web Services
2 1 (1.92%) .NET
2 1 (1.92%) HTML
Miscellaneous
1 4 (7.69%) Computer Science
2 2 (3.85%) Analytical Skills
2 2 (3.85%) Data Centre
3 1 (1.92%) Driving Licence
3 1 (1.92%) Equities
3 1 (1.92%) Fixed Income
3 1 (1.92%) Management Information System
3 1 (1.92%) Smart Meter
Operating Systems
1 22 (42.31%) Windows
2 16 (30.77%) Windows Server
3 7 (13.46%) Windows Server 2008
4 6 (11.54%) Unix
4 6 (11.54%) Windows Server 2003
4 6 (11.54%) Windows XP
5 5 (9.62%) Linux
5 5 (9.62%) Windows 10
5 5 (9.62%) Windows Server 2012
6 2 (3.85%) Android
7 1 (1.92%) Windows 7
Processes & Methodologies
1 8 (15.38%) ITIL
2 7 (13.46%) CRM
2 7 (13.46%) ITSM
2 7 (13.46%) Service Management
3 4 (7.69%) Document Management
3 4 (7.69%) Problem-Solving
4 2 (3.85%) Agile Software Development
4 2 (3.85%) Asset Management
4 2 (3.85%) Business Intelligence
4 2 (3.85%) Configuration Management
4 2 (3.85%) DevOps
4 2 (3.85%) Process Improvement
4 2 (3.85%) Systems Analysis
5 1 (1.92%) Change Control
5 1 (1.92%) ITIL V3
5 1 (1.92%) Project Management
5 1 (1.92%) Root Cause Analysis
5 1 (1.92%) Scrum
5 1 (1.92%) Technical Analysis
5 1 (1.92%) Trend Analysis
Programming Languages
1 16 (30.77%) SQL
2 6 (11.54%) Java
2 6 (11.54%) PowerShell
3 5 (9.62%) Shell Script
4 3 (5.77%) VBScript
5 2 (3.85%) Bash Shell
5 2 (3.85%) VB
6 1 (1.92%) C#
6 1 (1.92%) PL/SQL
Qualifications
1 4 (7.69%) Degree
2 2 (3.85%) Security Cleared
3 1 (1.92%) ITIL Certification
Quality Assurance & Compliance
1 1 (1.92%) SLA
System Software
1 11 (21.15%) Active Directory
Systems Management
1 11 (21.15%) SCCM
2 6 (11.54%) DameWare
3 4 (7.69%) SCOM
4 2 (3.85%) Ansible
4 2 (3.85%) Opscode Chef
4 2 (3.85%) Puppet
4 2 (3.85%) Systems Management Server (SMS)
Vendors
1 12 (23.08%) Microsoft
2 11 (21.15%) Oracle
3 5 (9.62%) VMware
4 2 (3.85%) Charles River
5 1 (1.92%) Apple
5 1 (1.92%) Bloomberg
5 1 (1.92%) Citrix