The median annual salary for a Support Analyst was £27,000 in advertised job vacancies in Edinburgh during the 3 months to 30 March 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Support Analyst
Scotland / Edinburgh
3 months to
30 Mar 2017
Same period 2016 Same period 2015
Rank 75 64 78
Rank change year-on-year -11 +14  
Permanent jobs requiring a Support Analyst 20 34 26
As % of all permanent IT jobs advertised in Edinburgh 1.78% 2.52% 1.92%
As % of the Job Titles category 1.87% 2.70% 2.01%
Number of salaries quoted 13 21 18
Median salary £27,000 £32,500 £27,500
Median salary % change year-on-year -16.92% +18.18%  
90% offered a salary of more than £23,100 £21,500 £21,850
10% offered a salary of more than £40,000 £45,000 £34,350
UK excluding London median salary £27,500 £28,500 £27,500
% change year-on-year -3.50% +3.63%  

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in Edinburgh. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
Edinburgh
Permanent job vacancies with a job title containing a recognized job role 1071 1257 1293
As % of all permanent IT job vacancies advertised in Edinburgh 95.45% 93.32% 95.71%
Number of salaries quoted 694 846 777
Median salary £45,000 £45,000 £42,500
Median salary % change year-on-year - +5.88%  
90% offered a salary of more than £30,000 £30,000 £28,500
10% offered a salary of more than £70,000 £60,000 £65,000
UK excluding London median salary £41,995 £41,500 £40,000
% change year-on-year +1.19% +3.75%  

Support Analyst
Job Vacancy Trend in Edinburgh

The job posting trend of jobs advertised in Edinburgh that featured Support Analyst in the job title.

Job vacancy trend for Support Analyst in Edinburgh

Support Analyst
Salary Trend in Edinburgh

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst in Edinburgh.

Salary trend for Support Analyst in Edinburgh

Support Analyst
Salary Histogram in Edinburgh

The salary distribution of IT jobs citing Support Analyst in Edinburgh over the 3 months to 30 March 2017.

Salary histogram for Support Analyst in Edinburgh

Support Analyst Skill Set
Top 30 Co-occurring IT Skills in Edinburgh

For the 6 months to 30 March 2017, Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Edinburgh region featuring Support Analyst in the job title.

1 22 (51.16%) Microsoft
2 21 (48.84%) Windows
3 16 (37.21%) Finance
4 14 (32.56%) MS Excel
4 14 (32.56%) SQL
4 14 (32.56%) SQL Server
5 11 (25.58%) .NET
5 11 (25.58%) Windows Server
6 10 (23.26%) Windows Server 2008
6 10 (23.26%) Active Directory
6 10 (23.26%) C#
6 10 (23.26%) Oracle
7 9 (20.93%) VPN
7 9 (20.93%) MS Office
7 9 (20.93%) ASP.NET
7 9 (20.93%) SCCM
7 9 (20.93%) Enterprise Software
7 9 (20.93%) Agile Software Development
8 8 (18.60%) TDD
8 8 (18.60%) .NET Framework
8 8 (18.60%) AngularJS
8 8 (18.60%) Team Foundation Server
8 8 (18.60%) Continuous Integration
8 8 (18.60%) Visual Studio
8 8 (18.60%) Scrum
8 8 (18.60%) ASP.NET Web API
9 6 (13.95%) Windows Server 2012
9 6 (13.95%) Java
9 6 (13.95%) MS Exchange
9 6 (13.95%) Windows 7

Support Analyst Skill Set
Co-occurring IT Skills in Edinburgh by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 6 (13.95%) MS Exchange
2 5 (11.63%) Exchange Server 2010
3 2 (4.65%) JBoss
4 1 (2.33%) BizTalk Server
4 1 (2.33%) IIS
Applications
1 14 (32.56%) MS Excel
2 9 (20.93%) MS Office
Cloud Services
1 1 (2.33%) Office 365
Communications & Networking
1 9 (20.93%) VPN
2 4 (9.30%) LAN
2 4 (9.30%) Skype
3 1 (2.33%) Firewall
3 1 (2.33%) GoToMeeting
3 1 (2.33%) Remote Desktop
3 1 (2.33%) WebEx
Database & Business Intelligence
1 14 (32.56%) SQL Server
2 3 (6.98%) Oracle Database
2 3 (6.98%) Relational Database
3 2 (4.65%) MySQL
4 1 (2.33%) Crystal Reports
4 1 (2.33%) DB2
4 1 (2.33%) RDBMS
4 1 (2.33%) SQL Server 2008
Development Applications
1 8 (18.60%) Team Foundation Server
1 8 (18.60%) Visual Studio
2 1 (2.33%) JIRA
2 1 (2.33%) Redmine
General
1 16 (37.21%) Finance
2 3 (6.98%) Legal
3 2 (4.65%) Banking
4 1 (2.33%) Retail
Libraries, Frameworks & Software Standards
1 11 (25.58%) .NET
2 9 (20.93%) ASP.NET
3 8 (18.60%) .NET Framework
3 8 (18.60%) AngularJS
3 8 (18.60%) ASP.NET Web API
4 1 (2.33%) ASP.NET MVC
4 1 (2.33%) Classic ASP
4 1 (2.33%) J2EE
4 1 (2.33%) Middleware
4 1 (2.33%) NancyFx
4 1 (2.33%) Software Packaging
4 1 (2.33%) XML
Miscellaneous
1 9 (20.93%) Enterprise Software
2 4 (9.30%) Fat Client
2 4 (9.30%) Thin Client
3 3 (6.98%) Fintech
4 2 (4.65%) Computer Science
4 2 (4.65%) Management Information System
5 1 (2.33%) Analytical Skills
5 1 (2.33%) Client/Server
5 1 (2.33%) Replication
5 1 (2.33%) Wiki
Operating Systems
1 21 (48.84%) Windows
2 11 (25.58%) Windows Server
3 10 (23.26%) Windows Server 2008
4 6 (13.95%) Windows 7
4 6 (13.95%) Windows Server 2012
5 5 (11.63%) Windows XP
6 4 (9.30%) Windows Server 2003
7 2 (4.65%) Linux
8 1 (2.33%) Android
8 1 (2.33%) Apple iOS
8 1 (2.33%) Unix
8 1 (2.33%) Windows 8
Processes & Methodologies
1 9 (20.93%) Agile Software Development
2 8 (18.60%) Continuous Integration
2 8 (18.60%) Scrum
2 8 (18.60%) TDD
3 5 (11.63%) Incident Management
4 3 (6.98%) DevOps
4 3 (6.98%) Infrastructure Management
4 3 (6.98%) ITIL
4 3 (6.98%) Stakeholder Management
5 1 (2.33%) Application Virtualisation
5 1 (2.33%) CRM
5 1 (2.33%) Defect Management
5 1 (2.33%) Disaster Recovery
5 1 (2.33%) Issue Tracking
5 1 (2.33%) MVC
5 1 (2.33%) Project Management
5 1 (2.33%) Quality Management
5 1 (2.33%) Requirements Analysis
5 1 (2.33%) Service Management
5 1 (2.33%) Virtual Infrastructure
Programming Languages
1 14 (32.56%) SQL
2 10 (23.26%) C#
3 6 (13.95%) Java
4 4 (9.30%) PL/SQL
4 4 (9.30%) PowerShell
5 3 (6.98%) VBScript
6 1 (2.33%) Bash Shell
6 1 (2.33%) PHP
6 1 (2.33%) Python
6 1 (2.33%) VB
6 1 (2.33%) VB6
Qualifications
1 2 (4.65%) Degree
Quality Assurance & Compliance
1 2 (4.65%) Disclosure Scotland
2 1 (2.33%) HL7
2 1 (2.33%) SLA
System Software
1 10 (23.26%) Active Directory
2 4 (9.30%) Terminal Services
3 1 (2.33%) Hyper-V
3 1 (2.33%) Microsoft App-V
3 1 (2.33%) Virtual Servers
3 1 (2.33%) VMware Infrastructure
Systems Management
1 9 (20.93%) SCCM
2 4 (9.30%) DameWare
Vendors
1 22 (51.16%) Microsoft
2 10 (23.26%) Oracle
3 1 (2.33%) IBM
3 1 (2.33%) IBM Sterling
3 1 (2.33%) Laserfiche
3 1 (2.33%) Thunderhead
3 1 (2.33%) VMware
Edinburgh, Midlothian
Cathcart Associates Ltd
Salary: £16000 - £18000 per annum
Posted: 5 days ago