Period
to 22 November 2017

The median annual salary for a Support Analyst was £32,500 in advertised job vacancies in Edinburgh during the 6 months to 22 November 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Support Analyst
Scotland > Edinburgh
6 months to
22 Nov 2017
Same period 2016 Same period 2015
Rank 117 89 114
Rank change year-on-year -28 +25 -47
Permanent jobs requiring a Support Analyst 37 46 41
As % of all permanent IT jobs advertised in Edinburgh 1.36% 1.97% 1.35%
As % of the Job Titles category 1.41% 2.07% 1.42%
Number of salaries quoted 31 37 33
Edinburgh median annual salary £32,500 £35,000 £24,500
Median salary % change year-on-year -7.14% +42.86% -18.33%
10th Percentile £19,250 £24,450 £17,000
90th Percentile £35,250 £46,750 £38,500
Scotland median annual salary £33,500 £30,000 £28,000
% change year-on-year +11.67% +7.14% -6.67%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Edinburgh. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Edinburgh
Permanent vacancies in Edinburgh with a recognized job title 2615 2226 2888
% of permanent IT jobs with a recognized job title 96.25% 95.29% 95.44%
Number of salaries quoted 1595 1460 1848
Edinburgh median annual salary £42,500 £45,000 £42,500
Median salary % change year-on-year -5.56% +5.88% +2.41%
10th Percentile £27,000 £28,250 £27,500
90th Percentile £65,000 £68,800 £65,000
Scotland median annual salary £42,500 £42,500 £42,500

Support Analyst
Job Vacancy Trend in Edinburgh

Job postings that featured Support Analyst in the job title as a percentage of all IT jobs advertised in Edinburgh.

Job vacancy trend for Support Analyst in Edinburgh

Support Analyst
Salary Trend in Edinburgh

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst in Edinburgh.

Salary trend for Support Analyst in Edinburgh

Support Analyst
Salary Histogram in Edinburgh

The salary distribution of IT jobs citing Support Analyst in Edinburgh over the 6 months to 22 November 2017.

Salary histogram for Support Analyst in Edinburgh

Support Analyst Skill Set
Top 30 Co-occurring IT Skills in Edinburgh

For the 6 months to 22 November 2017, Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Edinburgh region featuring Support Analyst in the job title.

1 20 (54.05%) SQL
2 14 (37.84%) Oracle
3 12 (32.43%) Windows
4 9 (24.32%) Relational Database
5 8 (21.62%) Oracle Database
6 7 (18.92%) Finance
7 6 (16.22%) Active Directory
7 6 (16.22%) JBoss
7 6 (16.22%) Apache
7 6 (16.22%) Unix
7 6 (16.22%) Java
8 5 (13.51%) Root Cause Analysis
8 5 (13.51%) Web Services
8 5 (13.51%) SQL Server
8 5 (13.51%) Shell Script
8 5 (13.51%) CRM
8 5 (13.51%) SQL Server Reporting Services
8 5 (13.51%) Telecoms
9 4 (10.81%) Practice Management
9 4 (10.81%) ITSM
9 4 (10.81%) Service Management
9 4 (10.81%) Legal
9 4 (10.81%) Microsoft
9 4 (10.81%) Microsoft Office
9 4 (10.81%) Windows 7
9 4 (10.81%) Continuous Improvement
10 3 (8.11%) Data Entry
10 3 (8.11%) Windows 8
10 3 (8.11%) Enterprise Software
10 3 (8.11%) ITIL

Support Analyst Skill Set
Co-occurring IT Skills in Edinburgh by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 6 (16.22%) Apache
1 6 (16.22%) JBoss
2 3 (8.11%) BizTalk Server
3 1 (2.70%) CMS
3 1 (2.70%) Exchange Server 2010
3 1 (2.70%) MS Exchange
Applications
1 4 (10.81%) Microsoft Office
2 1 (2.70%) Microsoft Excel
Cloud Services
1 2 (5.41%) Microsoft Azure
2 1 (2.70%) Office 365
Communications & Networking
1 2 (5.41%) Firewall
Database & Business Intelligence
1 9 (24.32%) Relational Database
2 8 (21.62%) Oracle Database
3 5 (13.51%) SQL Server
3 5 (13.51%) SQL Server Reporting Services
4 2 (5.41%) DB2
4 2 (5.41%) MySQL
General
1 7 (18.92%) Finance
2 5 (13.51%) Telecoms
3 4 (10.81%) Legal
4 1 (2.70%) Dutch Language
4 1 (2.70%) German Language
4 1 (2.70%) Retail
Libraries, Frameworks & Software Standards
1 5 (13.51%) Web Services
Miscellaneous
1 3 (8.11%) Computer Science
1 3 (8.11%) Enterprise Software
2 1 (2.70%) Fintech
2 1 (2.70%) Management Information System
2 1 (2.70%) Mobile Computing
Operating Systems
1 12 (32.43%) Windows
2 6 (16.22%) Unix
3 4 (10.81%) Windows 7
4 3 (8.11%) Windows 8
4 3 (8.11%) Windows XP
5 2 (5.41%) Windows 10
6 1 (2.70%) Android
6 1 (2.70%) Apple iOS
6 1 (2.70%) Linux
6 1 (2.70%) Mac OS X
6 1 (2.70%) Windows Mobile
6 1 (2.70%) Windows Server
6 1 (2.70%) Windows Server 2008
6 1 (2.70%) Windows Server 2012
Processes & Methodologies
1 5 (13.51%) CRM
1 5 (13.51%) Root Cause Analysis
2 4 (10.81%) Continuous Improvement
2 4 (10.81%) ITSM
2 4 (10.81%) Practice Management
2 4 (10.81%) Service Management
3 3 (8.11%) Data Entry
3 3 (8.11%) ITIL
4 2 (5.41%) Proactive Monitoring
4 2 (5.41%) Problem Management
4 2 (5.41%) Security Testing
4 2 (5.41%) SIEM
5 1 (2.70%) Content Management
5 1 (2.70%) Line Management
5 1 (2.70%) Migration
5 1 (2.70%) Mobile Device Management
5 1 (2.70%) Trend Analysis
5 1 (2.70%) Web Development
Programming Languages
1 20 (54.05%) SQL
2 6 (16.22%) Java
3 5 (13.51%) Shell Script
4 1 (2.70%) PowerShell
4 1 (2.70%) VBScript
Qualifications
1 3 (8.11%) Degree
2 1 (2.70%) HND
System Software
1 6 (16.22%) Active Directory
Systems Management
1 2 (5.41%) SCCM
2 1 (2.70%) SCOM
Vendors
1 14 (37.84%) Oracle
2 4 (10.81%) Microsoft
3 3 (8.11%) Cisco
4 2 (5.41%) VMware
5 1 (2.70%) iManage
5 1 (2.70%) LANDesk
5 1 (2.70%) Novell