Period
to 22 November 2017

The following table provides summary statistics for permanent job vacancies advertised in Edinburgh with a requirement for CRM skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited CRM over the 6 months to 22 November 2017 with a comparison to the same period in the previous 2 years.

Customer Relationship Management (CRM)
Scotland > Edinburgh
6 months to
22 Nov 2017
Same period 2016 Same period 2015
Rank 103 71 87
Rank change year-on-year -32 +16 -3
Permanent jobs citing CRM 51 66 69
As % of all permanent IT jobs advertised in Edinburgh 1.88% 2.83% 2.28%
As % of the Processes & Methodologies category 2.06% 3.05% 2.49%
Number of salaries quoted 36 37 65
Edinburgh median annual salary £38,500 £35,000 £42,500
Median salary % change year-on-year +10.00% -17.65% +6.25%
10th Percentile £21,125 £26,250 £27,500
90th Percentile £58,750 £80,000 £61,250
Scotland median annual salary £40,750 £35,000 £41,750
% change year-on-year +16.43% -16.17% -1.76%

CRM is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Edinburgh with a requirement for process or methodology skills.

All Process and Methodology Skills
Edinburgh
Permanent vacancies with a requirement for process or methodology skills 2473 2163 2776
As % of all permanent IT jobs advertised in Edinburgh 91.02% 92.59% 91.74%
Number of salaries quoted 1493 1404 1751
Edinburgh median annual salary £42,500 £45,000 £43,500
Median salary % change year-on-year -5.56% +3.45% +3.57%
10th Percentile £27,000 £29,750 £27,500
90th Percentile £66,250 £70,000 £65,000
Scotland median annual salary £45,000 £44,500 £42,500
% change year-on-year +1.12% +4.71% +2.41%

CRM
Job Vacancy Trend in Edinburgh

Job postings citing CRM as a percentage of all IT jobs advertised in Edinburgh.

Job vacancy trend for CRM in Edinburgh

CRM
Salary Trend in Edinburgh

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing CRM in Edinburgh.

Salary trend for CRM in Edinburgh

CRM
Salary Histogram in Edinburgh

The salary distribution of IT jobs citing CRM in Edinburgh over the 6 months to 22 November 2017.

Salary histogram for CRM in Edinburgh

For the 6 months to 22 November 2017, IT jobs citing CRM also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Edinburgh region with a requirement for CRM.

1 20 (39.22%) Microsoft
2 15 (29.41%) SQL
2 15 (29.41%) Agile Software Development
2 15 (29.41%) Dynamics CRM
3 11 (21.57%) Salesforce.com
4 10 (19.61%) Service Management
5 9 (17.65%) SQL Server
5 9 (17.65%) SharePoint
6 8 (15.69%) Microsoft Office
6 8 (15.69%) HTML
6 8 (15.69%) ITSM
6 8 (15.69%) Marketing
7 7 (13.73%) Degree
7 7 (13.73%) Finance
7 7 (13.73%) CSS
7 7 (13.73%) Windows
7 7 (13.73%) Mentoring
8 6 (11.76%) ERP
8 6 (11.76%) JavaScript
8 6 (11.76%) Project Management
8 6 (11.76%) Knowledge Management
9 5 (9.80%) Document Management
9 5 (9.80%) JIRA
9 5 (9.80%) C#
9 5 (9.80%) .NET
9 5 (9.80%) ITIL
9 5 (9.80%) PRINCE2
9 5 (9.80%) Analytics
9 5 (9.80%) User Acceptance Testing
9 5 (9.80%) SDLC

CRM
Co-occurring IT Skills in Edinburgh by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 9 (17.65%) SharePoint
2 3 (5.88%) Skype for Business
3 2 (3.92%) Apache
3 2 (3.92%) Apache Spark
3 2 (3.92%) CMS
3 2 (3.92%) FileNet
4 1 (1.96%) Exchange Server 2007
4 1 (1.96%) Exchange Server 2010
4 1 (1.96%) MS Exchange
Applications
1 8 (15.69%) Microsoft Office
2 3 (5.88%) MS Visio
3 2 (3.92%) Microsoft Project
Business Applications
1 15 (29.41%) Dynamics CRM
2 1 (1.96%) Eloqua
2 1 (1.96%) NetSuite
2 1 (1.96%) Salesforce.com CRM
Cloud Services
1 4 (7.84%) Force.com
1 4 (7.84%) Salesforce Sales Cloud
1 4 (7.84%) Salesforce Service Cloud
2 3 (5.88%) Amazon AWS
2 3 (5.88%) Dynamics 365
2 3 (5.88%) Google Analytics
2 3 (5.88%) SaaS
3 2 (3.92%) Amazon EMR
3 2 (3.92%) Microsoft Azure
3 2 (3.92%) Office 365
3 2 (3.92%) Oracle Service Cloud
4 1 (1.96%) OpenShift
4 1 (1.96%) PaaS
Communications & Networking
1 4 (7.84%) LAN
1 4 (7.84%) WAN
2 2 (3.92%) TCP/IP
2 2 (3.92%) Wi-Fi
2 2 (3.92%) WLAN
3 1 (1.96%) DHCP
3 1 (1.96%) DNS
3 1 (1.96%) Firewall
Database & Business Intelligence
1 9 (17.65%) SQL Server
2 4 (7.84%) PostgreSQL
3 3 (5.88%) EDRMS
4 2 (3.92%) Amazon Redshift
4 2 (3.92%) Apache Hive
4 2 (3.92%) Data Warehouse
4 2 (3.92%) Hadoop
5 1 (1.96%) Apache Cassandra
5 1 (1.96%) Data Mining
5 1 (1.96%) MySQL
5 1 (1.96%) NoSQL
5 1 (1.96%) SQL Server Integration Services
Development Applications
1 5 (9.80%) JIRA
2 4 (7.84%) Git (software)
3 1 (1.96%) Jenkins
General
1 8 (15.69%) Marketing
2 7 (13.73%) Finance
3 4 (7.84%) Billing
4 2 (3.92%) Dutch Language
4 2 (3.92%) French Language
4 2 (3.92%) German Language
4 2 (3.92%) Spanish Language
Job Titles
1 8 (15.69%) Analyst
1 8 (15.69%) Consultant
1 8 (15.69%) Developer
2 5 (9.80%) Applications Support
2 5 (9.80%) Architect
2 5 (9.80%) Support Analyst
3 4 (7.84%) Applications Support Analyst
3 4 (7.84%) CRM Consultant
3 4 (7.84%) Salesforce Architect
4 3 (5.88%) Administrator
4 3 (5.88%) Commercial Consultant
4 3 (5.88%) Dynamics CRM Consultant
4 3 (5.88%) IT Project Manager
4 3 (5.88%) Lead Developer
4 3 (5.88%) Product Consultant
4 3 (5.88%) Project Manager
4 3 (5.88%) Support Engineer
4 3 (5.88%) Team Leader
4 3 (5.88%) Technical Consultant
4 3 (5.88%) Technical Leader
Libraries, Frameworks & Software Standards
1 8 (15.69%) HTML
2 7 (13.73%) CSS
3 5 (9.80%) .NET
4 4 (7.84%) AngularJS
5 3 (5.88%) KnockoutJS
5 3 (5.88%) REST
5 3 (5.88%) WCF
6 2 (3.92%) ASP.NET
6 2 (3.92%) COM
6 2 (3.92%) Pandas
6 2 (3.92%) scikit-learn
6 2 (3.92%) Visualforce
6 2 (3.92%) Web Services
7 1 (1.96%) jQuery
7 1 (1.96%) Laravel
7 1 (1.96%) React
7 1 (1.96%) React Native
7 1 (1.96%) Symfony
7 1 (1.96%) Vue (Vue.js)
7 1 (1.96%) XML
Miscellaneous
1 3 (5.88%) PMI
2 2 (3.92%) Computer Science
3 1 (1.96%) Analytical Skills
3 1 (1.96%) Enterprise Software
3 1 (1.96%) Management Information System
Operating Systems
1 7 (13.73%) Windows
2 3 (5.88%) Linux
2 3 (5.88%) Windows Server
3 2 (3.92%) Red Hat Enterprise Linux
3 2 (3.92%) Windows 2000
3 2 (3.92%) Windows 7
3 2 (3.92%) Windows Vista
3 2 (3.92%) Windows XP
4 1 (1.96%) Android
4 1 (1.96%) Apple iOS
4 1 (1.96%) Mac OS X
4 1 (1.96%) Windows Server 2008
4 1 (1.96%) Windows Server 2012
Processes & Methodologies
1 15 (29.41%) Agile Software Development
2 10 (19.61%) Service Management
3 8 (15.69%) ITSM
4 7 (13.73%) Mentoring
5 6 (11.76%) ERP
5 6 (11.76%) Knowledge Management
5 6 (11.76%) Project Management
6 5 (9.80%) Analytics
6 5 (9.80%) Document Management
6 5 (9.80%) ITIL
6 5 (9.80%) Marketing Automation
6 5 (9.80%) PRINCE2
6 5 (9.80%) SDLC
6 5 (9.80%) User Acceptance Testing
7 4 (7.84%) ITIL V3
7 4 (7.84%) Lead Generation
7 4 (7.84%) People Management
7 4 (7.84%) Post-Production
7 4 (7.84%) Technical Analysis
7 4 (7.84%) Trend Analysis
Programming Languages
1 15 (29.41%) SQL
2 6 (11.76%) JavaScript
3 5 (9.80%) C#
4 4 (7.84%) PHP
4 4 (7.84%) T-SQL
5 2 (3.92%) Apex Code
5 2 (3.92%) Python
5 2 (3.92%) VBA
6 1 (1.96%) PowerShell
6 1 (1.96%) VBScript
Qualifications
1 7 (13.73%) Degree
2 3 (5.88%) PMI Certification
2 3 (5.88%) PMP
3 2 (3.92%) Computer Science Degree
Quality Assurance & Compliance
1 5 (9.80%) PMO
2 3 (5.88%) PMBOK
2 3 (5.88%) QA
3 2 (3.92%) SLA
System Software
1 3 (5.88%) Active Directory
1 3 (5.88%) Hyper-V
1 3 (5.88%) VMware Infrastructure
2 2 (3.92%) ISA Server
2 2 (3.92%) Virtual Servers
Systems Management
1 1 (1.96%) AirWatch
1 1 (1.96%) SCCM
Vendors
1 20 (39.22%) Microsoft
2 11 (21.57%) Salesforce.com
3 3 (5.88%) Google
3 3 (5.88%) iManage
3 3 (5.88%) VMware
4 2 (3.92%) Oracle
4 2 (3.92%) Red Hat
5 1 (1.96%) Adobe
5 1 (1.96%) Apigee
5 1 (1.96%) HubSpot
5 1 (1.96%) Marketo
5 1 (1.96%) Pardot