IT Support Job Trends in Scotland

IT Support
UK > Scotland

The median IT Support salary in Scotland is £31,500 per year, according to job vacancies posted during the 6 months leading to 12 January 2026.

The table below compares current salary benchmarking and summary statistics with the previous two years.

6 months to
12 Jan 2026
Same period 2025 Same period 2024
Rank 40 92 130
Rank change year-on-year +52 +38 -40
Permanent jobs requiring an IT Support 129 54 61
As % of all permanent jobs in Scotland 4.74% 2.09% 1.95%
As % of the Job Titles category 5.33% 2.23% 2.03%
Number of salaries quoted 102 30 51
10th Percentile £25,000 £21,964 £22,750
25th Percentile £28,000 £26,250 £24,375
Median annual salary (50th Percentile) £31,500 £32,000 £28,000
Median % change year-on-year -1.56% +14.29% -3.45%
75th Percentile £34,250 £36,125 £35,500
90th Percentile £35,000 £38,750 £42,500
UK median annual salary £31,000 £32,500 £31,000
% change year-on-year -4.62% +4.84% +3.33%

All Permanent IT Job Roles
Scotland

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in Scotland. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Scotland with a recognized job title 2,418 2,422 3,010
% of permanent jobs with a recognized job title 88.90% 93.95% 96.41%
Number of salaries quoted 1,194 1,063 1,886
10th Percentile £26,500 £31,250 £25,000
25th Percentile £31,000 £41,250 £32,500
Median annual salary (50th Percentile) £45,000 £55,000 £50,000
Median % change year-on-year -18.18% +10.00% -10.71%
75th Percentile £65,000 £70,000 £67,500
90th Percentile £85,000 £88,750 £83,375
UK median annual salary £55,000 £60,000 £57,500
% change year-on-year -8.33% +4.35% -4.17%

IT Support
Job Vacancy Trend in Scotland

Historical trend showing the proportion of permanent IT job postings featuring 'IT Support' in the job title relative to all permanent IT jobs advertised in Scotland.

IT Support job vacancy trend in Scotland

IT Support
Salary Trend in Scotland

Salary distribution trend for IT Support job vacancies in Scotland.

Salary distribution trend for IT Support job vacancies in Scotland

IT Support
Salary Histogram in Scotland

Salary distribution for jobs citing IT Support in Scotland over the 6 months to 12 January 2026.

Salary histogram for IT Support in Scotland

IT Support
Job Locations in Scotland

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support within the Scotland region over the 6 months to 12 January 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Edinburgh +7 31 £30,000 +9.09% 3
West Lothian +27 22 £27,800 -
Perth and Kinross - 22 £33,000 - 1
Glasgow +22 17 £30,000 -20.00% 1
Aberdeenshire - 12 £33,000 -
Dundee +1 10 £33,500 +21.82%
Aberdeen +5 3 £32,500 +35.42% 3
Lanarkshire +3 3 £27,500 -15.38% 2
Highlands -7 3 £31,000 +12.73% 1
North Lanarkshire - 3 - -
Midlothian -10 2 £32,500 +47.88% 3
Perthshire - 1 £32,500 -
IT Support
UK

IT Support Skill Set
Top 30 Co-Occurring Skills & Capabilities in Scotland

For the 6 months to 12 January 2026, IT Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent job ads across the Scotland region featuring IT Support in the job title.

1 47 (36.43%) Problem-Solving
2 39 (30.23%) Microsoft
3 36 (27.91%) Microsoft 365
4 34 (26.36%) Windows
5 26 (20.16%) Customer Service
6 21 (16.28%) Azure
6 21 (16.28%) Degree
7 19 (14.73%) ITSM
7 19 (14.73%) Wi-Fi
8 17 (13.18%) LAN
8 17 (13.18%) VoIP
9 12 (9.30%) Continuous Improvement
9 12 (9.30%) Microsoft Certification
10 11 (8.53%) Microsoft Intune
11 10 (7.75%) Asset Management
11 10 (7.75%) Cybersecurity
12 9 (6.98%) Collaborative Culture
13 8 (6.20%) Active Directory
13 8 (6.20%) Coaching
13 8 (6.20%) Project Delivery
14 7 (5.43%) Logistics
14 7 (5.43%) Mentoring
14 7 (5.43%) Windows 7
15 6 (4.65%) DHCP
15 6 (4.65%) DNS
15 6 (4.65%) OneDrive
15 6 (4.65%) Preventative Maintenance
16 5 (3.88%) A+ Certification
16 5 (3.88%) Broadband
16 5 (3.88%) Cisco

IT Support Skill Set
Co-Occurring Skills & Capabilities in Scotland by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 3 (2.33%) SharePoint
Applications
1 5 (3.88%) Microsoft Excel
2 4 (3.10%) Microsoft Office
Cloud Services
1 36 (27.91%) Microsoft 365
2 21 (16.28%) Azure
3 6 (4.65%) OneDrive
4 5 (3.88%) Entra ID
5 1 (0.78%) Datadog
5 1 (0.78%) SaaS
Communications & Networking
1 19 (14.73%) Wi-Fi
2 17 (13.18%) LAN
2 17 (13.18%) VoIP
3 6 (4.65%) DHCP
3 6 (4.65%) DNS
4 5 (3.88%) Broadband
5 3 (2.33%) TCP/IP
6 2 (1.55%) Firewall
6 2 (1.55%) Softphone
6 2 (1.55%) TETRA
6 2 (1.55%) VPN
7 1 (0.78%) Internet
7 1 (0.78%) SAN
General
1 49 (37.98%) Social Skills
2 21 (16.28%) Analytical Skills
3 19 (14.73%) Public Sector
4 12 (9.30%) Finance
5 10 (7.75%) Law
6 9 (6.98%) Inclusion and Diversity
7 7 (5.43%) Financial Institution
8 6 (4.65%) Retail
9 5 (3.88%) Manufacturing
10 4 (3.10%) Electronics
10 4 (3.10%) Fire and Rescue
10 4 (3.10%) Marketing
10 4 (3.10%) Organisational Skills
10 4 (3.10%) Police
10 4 (3.10%) Telecoms
11 2 (1.55%) Legal
12 1 (0.78%) Back Office
12 1 (0.78%) Documentation Skills
Miscellaneous
1 30 (23.26%) Driving Licence
2 23 (17.83%) Self-Motivation
3 5 (3.88%) Team-Oriented Environment
4 3 (2.33%) Cyber Threat
5 2 (1.55%) CCTV
5 2 (1.55%) FMCG
5 2 (1.55%) Onboarding
5 2 (1.55%) Smartphone
6 1 (0.78%) Analytical Mindset
6 1 (0.78%) Data Centre
Operating Systems
1 34 (26.36%) Windows
2 7 (5.43%) Windows 7
3 5 (3.88%) Windows Server
4 3 (2.33%) Android
5 1 (0.78%) Apple iOS
5 1 (0.78%) Windows 10
Processes & Methodologies
1 47 (36.43%) Problem-Solving
2 26 (20.16%) Customer Service
3 19 (14.73%) ITSM
4 12 (9.30%) Continuous Improvement
5 10 (7.75%) Asset Management
5 10 (7.75%) Cybersecurity
6 9 (6.98%) Collaborative Culture
7 8 (6.20%) Coaching
7 8 (6.20%) Project Delivery
8 7 (5.43%) Logistics
8 7 (5.43%) Mentoring
9 6 (4.65%) Preventative Maintenance
10 4 (3.10%) Business Intelligence
10 4 (3.10%) Digital Marketing
10 4 (3.10%) Mobile Device Management
10 4 (3.10%) Programme Management
10 4 (3.10%) Service Delivery
10 4 (3.10%) Time Management
11 3 (2.33%) Data Protection
11 3 (2.33%) ITIL
Programming Languages
1 1 (0.78%) SQL
1 1 (0.78%) T-SQL
Qualifications
1 21 (16.28%) Degree
2 12 (9.30%) Microsoft Certification
3 5 (3.88%) A+ Certification
4 4 (3.10%) Security Cleared
5 2 (1.55%) HND
6 1 (0.78%) BPSS Clearance
6 1 (0.78%) CCNA
6 1 (0.78%) Cisco Certification
6 1 (0.78%) ITIL Certification
6 1 (0.78%) MCSE
6 1 (0.78%) Network+ Certification
6 1 (0.78%) Numerate Degree
Quality Assurance & Compliance
1 4 (3.10%) SLA
2 3 (2.33%) GDPR
2 3 (2.33%) PCI DSS
3 2 (1.55%) ISO 14001
3 2 (1.55%) ISO 9001
4 1 (0.78%) Cyber Essentials
4 1 (0.78%) ISO/IEC 27001
System Software
1 8 (6.20%) Active Directory
2 5 (3.88%) Virtual Desktop
3 3 (2.33%) Hyper-V
4 2 (1.55%) VMware Infrastructure
Systems Management
1 11 (8.53%) Microsoft Intune
2 1 (0.78%) Kubernetes
Vendors
1 39 (30.23%) Microsoft
2 5 (3.88%) Cisco
2 5 (3.88%) Meraki
3 4 (3.10%) Dell
3 4 (3.10%) SAP
4 3 (2.33%) Apple
5 2 (1.55%) Avaloq
5 2 (1.55%) HP
5 2 (1.55%) VMware
6 1 (0.78%) iManage