IT Support Jobs in Scotland

IT Support
UK > Scotland

The median IT Support salary in Scotland is £27,500 per year according to job vacancies posted during the 6 months to 15 April 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
15 Apr 2024
Same period 2023 Same period 2022
Rank 174 90 124
Rank change year-on-year -84 +34 -12
Permanent jobs requiring an IT Support 109 163 131
As % of all permanent jobs advertised in Scotland 1.64% 3.41% 2.32%
As % of the Job Titles category 1.69% 3.78% 2.39%
Number of salaries quoted 91 63 87
10th Percentile £17,000 £23,250 £16,215
25th Percentile £24,000 £25,000 £19,500
Median annual salary (50th Percentile) £27,500 £27,500 £25,000
Median % change year-on-year - +10.00% -2.91%
75th Percentile £33,375 £30,000 £31,067
90th Percentile £42,500 £36,350 £36,200
UK median annual salary £29,000 £30,500 £28,500
% change year-on-year -4.92% +7.02% +1.79%

All Permanent IT Job Vacancies
Scotland

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Scotland. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Scotland with a recognized job title 6,443 4,314 5,471
% of permanent jobs with a recognized job title 96.95% 90.31% 96.90%
Number of salaries quoted 2,629 2,324 2,972
10th Percentile £27,500 £31,250 £28,193
25th Percentile £38,750 £41,250 £38,635
Median annual salary (50th Percentile) £52,500 £57,500 £52,500
Median % change year-on-year -8.70% +9.52% +10.53%
75th Percentile £65,000 £73,750 £65,313
90th Percentile £80,000 £85,000 £80,000
UK median annual salary £53,500 £60,000 £60,000
% change year-on-year -10.83% - +9.09%

IT Support
Job Vacancy Trend in Scotland

Job postings that featured IT Support in the job title as a proportion of all IT jobs advertised in Scotland.

Job vacancy trend for IT Support in Scotland

IT Support
Salary Trend in Scotland

3-month moving average salary quoted in jobs citing IT Support in Scotland.

Salary trend for IT Support in Scotland

IT Support
Salary Histogram in Scotland

Salary distribution for jobs citing IT Support in Scotland over the 6 months to 15 April 2024.

Salary histogram for IT Support in Scotland

IT Support
Job Locations in Scotland

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support within the Scotland region over the 6 months to 15 April 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Edinburgh +17 36 £28,000 +1.82% 6
Glasgow -139 14 £27,500 -8.33% 9
Dundee 0 9 £11,621 -54.43%
Banffshire - 9 £24,000 - 1
West Lothian +2 8 £28,500 +14.00% 1
Aberdeenshire +12 5 £28,500 +11.76%
Perth and Kinross 0 5 £45,000 +91.49%
Aberdeen -7 5 £30,000 -9.77% 1
North Lanarkshire -11 4 £13,000 -48.00%
East Ayrshire - 3 £24,000 - 1
Midlothian -5 2 - - 1
Argyll and Bute - 2 - -
West Dunbartonshire - 2 £17,000 -
Stirling -6 1 £23,500 -
Renfrewshire - 1 - -
Lanarkshire - 1 £27,500 - 3
South Lanarkshire - 1 £35,000 - 2
IT Support
UK

IT Support Skill Set
Top 30 Co-occurring Skills and Capabilities in Scotland

For the 6 months to 15 April 2024, IT Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Scotland region featuring IT Support in the job title.

1 64 (58.72%) Windows
2 51 (46.79%) Microsoft 365
3 36 (33.03%) Microsoft
3 36 (33.03%) Social Skills
4 34 (31.19%) Active Directory
5 31 (28.44%) Problem-Solving
6 26 (23.85%) Customer Service
7 23 (21.10%) Organisational Skills
8 20 (18.35%) Azure
9 19 (17.43%) Windows Server
10 17 (15.60%) Microsoft Exchange
11 16 (14.68%) Microsoft Office
12 14 (12.84%) VMware
13 13 (11.93%) Cybersecurity
14 12 (11.01%) SharePoint
15 11 (10.09%) LAN
15 11 (10.09%) WAN
15 11 (10.09%) Apple
15 11 (10.09%) QA
15 11 (10.09%) VMware Infrastructure
16 10 (9.17%) Degree
16 10 (9.17%) Windows 10
16 10 (9.17%) Linux
16 10 (9.17%) Service Delivery
17 9 (8.26%) Inclusion and Diversity
17 9 (8.26%) Driving Licence
17 9 (8.26%) Time Management
17 9 (8.26%) Android
18 8 (7.34%) Entra ID
18 8 (7.34%) VPN

IT Support Skill Set
Co-occurring Skills and Capabilities in Scotland by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 17 (15.60%) Microsoft Exchange
2 12 (11.01%) SharePoint
3 1 (0.92%) IIS
Applications
1 16 (14.68%) Microsoft Office
2 1 (0.92%) Microsoft Excel
2 1 (0.92%) Microsoft PowerPoint
Business Applications
1 2 (1.83%) Sage 200
Cloud Services
1 51 (46.79%) Microsoft 365
2 20 (18.35%) Azure
3 8 (7.34%) Entra ID
4 3 (2.75%) Asana
4 3 (2.75%) Cloud Computing
4 3 (2.75%) Slack
5 1 (0.92%) AWS
5 1 (0.92%) IaaS
5 1 (0.92%) OneDrive
5 1 (0.92%) Power Platform
5 1 (0.92%) PowerApps
Communications & Networking
1 11 (10.09%) LAN
1 11 (10.09%) WAN
2 8 (7.34%) VPN
3 7 (6.42%) Wi-Fi
4 6 (5.50%) Cisco IOS
4 6 (5.50%) Firewall
4 6 (5.50%) TCP/IP
4 6 (5.50%) VLAN
5 5 (4.59%) DHCP
5 5 (4.59%) DNS
5 5 (4.59%) Network Security
6 4 (3.67%) IMAP
7 3 (2.75%) Internet
7 3 (2.75%) VoIP
7 3 (2.75%) Wireless
Database & Business Intelligence
1 2 (1.83%) SQL Server
General
1 36 (33.03%) Social Skills
2 23 (21.10%) Organisational Skills
3 9 (8.26%) Inclusion and Diversity
4 5 (4.59%) Analytical Skills
5 4 (3.67%) Finance
5 4 (3.67%) Legal
5 4 (3.67%) Telecoms
6 2 (1.83%) French Language
6 2 (1.83%) Retail
7 1 (0.92%) Banking
7 1 (0.92%) Manufacturing
7 1 (0.92%) Public Sector
Miscellaneous
1 9 (8.26%) Driving Licence
2 6 (5.50%) Management Information System
2 6 (5.50%) Self-Motivation
3 3 (2.75%) Data Centre
3 3 (2.75%) Data Protection Act
3 3 (2.75%) Hybrid Cloud
3 3 (2.75%) Onboarding
4 1 (0.92%) Enterprise Software
4 1 (0.92%) FMCG
4 1 (0.92%) Housing Association
4 1 (0.92%) Video Conferencing
Operating Systems
1 64 (58.72%) Windows
2 19 (17.43%) Windows Server
3 10 (9.17%) Linux
3 10 (9.17%) Windows 10
4 9 (8.26%) Android
5 5 (4.59%) Apple iOS
5 5 (4.59%) Windows Server 2016
6 2 (1.83%) Windows 8
6 2 (1.83%) Windows Server 2012
7 1 (0.92%) Mac OS X
7 1 (0.92%) Windows 7
7 1 (0.92%) Windows Server 2008
7 1 (0.92%) Windows Server 2019
Processes & Methodologies
1 31 (28.44%) Problem-Solving
2 26 (23.85%) Customer Service
3 13 (11.93%) Cybersecurity
4 10 (9.17%) Service Delivery
5 9 (8.26%) Time Management
6 6 (5.50%) Patch Management
6 6 (5.50%) Preventative Maintenance
7 5 (4.59%) ITIL
7 5 (4.59%) Stakeholder Management
8 4 (3.67%) IT Audit
8 4 (3.67%) Mentoring
8 4 (3.67%) Process Improvement
9 3 (2.75%) Collaborative Working
9 3 (2.75%) Computer Science
9 3 (2.75%) Data Protection
9 3 (2.75%) Performance Improvement
9 3 (2.75%) Service Management
10 2 (1.83%) Agile
10 2 (1.83%) ITSM
10 2 (1.83%) People Management
Programming Languages
1 1 (0.92%) PowerShell
1 1 (0.92%) SQL
Qualifications
1 10 (9.17%) Degree
2 7 (6.42%) Computer Science Degree
3 1 (0.92%) Microsoft Certification
Quality Assurance & Compliance
1 11 (10.09%) QA
2 6 (5.50%) SLA
3 3 (2.75%) GDPR
System Software
1 34 (31.19%) Active Directory
2 11 (10.09%) VMware Infrastructure
3 4 (3.67%) Hyper-V
4 3 (2.75%) Virtual Machines
5 2 (1.83%) vSphere
6 1 (0.92%) pfSense
Systems Management
1 2 (1.83%) Microsoft Intune
1 2 (1.83%) SCCM
2 1 (0.92%) ZABBIX
Vendors
1 36 (33.03%) Microsoft
2 14 (12.84%) VMware
3 11 (10.09%) Apple
4 8 (7.34%) Cisco
5 4 (3.67%) Citrix
5 4 (3.67%) ServiceNow
6 3 (2.75%) iManage
7 2 (1.83%) Meraki
7 2 (1.83%) Sage
8 1 (0.92%) Fortinet
8 1 (0.92%) Salesforce
8 1 (0.92%) TP-LINK