IT Support Job Trends in Scotland

IT Support
UK > Scotland

The median IT Support salary in Scotland is £30,000 per year, according to job vacancies posted during the 6 months leading to 12 May 2026.

The table below compares current salary benchmarking and summary statistics with the previous two years.

6 months to
12 May 2026
Same period 2025 Same period 2024
Rank 37 116 179
Rank change year-on-year +79 +63 -105
Permanent jobs requiring an IT Support 131 22 102
As % of all permanent jobs in Scotland 3.98% 1.11% 1.61%
As % of the Job Titles category 4.19% 1.24% 1.66%
Number of salaries quoted 100 22 84
10th Percentile £23,875 £24,100 £17,000
25th Percentile £27,500 £26,000 £24,000
Median annual salary (50th Percentile) £30,000 £27,250 £27,500
Median % change year-on-year +10.09% -0.91% -1.79%
75th Percentile £33,750 £37,813 £33,813
90th Percentile £35,000 £42,500 £42,500
UK median annual salary £31,000 £31,500 £29,000
% change year-on-year -1.59% +8.62% -6.45%

All Permanent IT Job Roles
Scotland

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in Scotland. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Scotland with a recognized job title 3,126 1,772 6,134
% of permanent jobs with a recognized job title 94.93% 89.13% 96.80%
Number of salaries quoted 1,650 875 2,618
10th Percentile £28,500 £26,929 £28,000
25th Percentile £32,250 £40,000 £40,000
Median annual salary (50th Percentile) £45,000 £55,000 £52,500
Median % change year-on-year -18.18% +4.76% -7.27%
75th Percentile £65,000 £72,500 £65,000
90th Percentile £80,025 £93,778 £80,000
UK median annual salary £55,000 £57,670 £52,550
% change year-on-year -4.63% +9.74% -12.42%

IT Support
Job Vacancy Trend in Scotland

Historical trend showing the proportion of permanent IT job postings featuring 'IT Support' in the job title relative to all permanent IT jobs advertised in Scotland.

IT Support job vacancy trend in Scotland

IT Support
Salary Trend in Scotland

Salary distribution trend for IT Support job vacancies in Scotland.

Salary distribution trend for IT Support job vacancies in Scotland

IT Support
Salary Histogram in Scotland

Salary distribution for jobs citing IT Support in Scotland over the 6 months to 12 May 2026.

Salary histogram for IT Support in Scotland

IT Support
Job Locations in Scotland

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support within the Scotland region over the 6 months to 12 May 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Edinburgh +42 39 £30,000 - 2
Glasgow +19 39 £28,000 -6.67% 1
Perth and Kinross - 10 £32,500 -
West Lothian -6 8 £30,000 +11.11%
Aberdeen -10 7 £32,500 +12.07% 1
North Lanarkshire - 6 £30,000 -
Fife - 6 £32,500 - 2
South Lanarkshire - 5 £28,000 -
Lanarkshire +15 3 £45,000 +63.64% 1
Highlands -7 3 £30,000 -25.00% 2
Argyll and Bute - 2 £20,000 - 1
Midlothian - 1 £35,000 - 3
Perthshire - 1 £32,500 -
Stirling - 1 £40,000 -
IT Support
UK

IT Support Skill Set
Top 30 Co-Occurring Skills & Capabilities in Scotland

For the 6 months to 12 May 2026, IT Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent job ads across the Scotland region featuring IT Support in the job title.

1 41 (31.30%) Microsoft
1 41 (31.30%) Microsoft 365
2 40 (30.53%) Windows
3 36 (27.48%) Problem-Solving
4 26 (19.85%) Active Directory
4 26 (19.85%) Azure
5 19 (14.50%) DHCP
5 19 (14.50%) DNS
6 16 (12.21%) Entra ID
6 16 (12.21%) SharePoint
7 15 (11.45%) Supply Chain Management
8 13 (9.92%) Customer Service
9 12 (9.16%) Firewall
10 11 (8.40%) Windows Server
11 10 (7.63%) Mac OS
11 10 (7.63%) Microsoft Office
11 10 (7.63%) OneDrive
11 10 (7.63%) SLA
11 10 (7.63%) Wi-Fi
12 9 (6.87%) ITSM
12 9 (6.87%) Service Delivery
13 8 (6.11%) Continuous Improvement
13 8 (6.11%) Microsoft Exchange
13 8 (6.11%) Network+ Certification
13 8 (6.11%) SaaS
13 8 (6.11%) Wealth Management
14 7 (5.34%) A+ Certification
14 7 (5.34%) Avaloq
14 7 (5.34%) Mentoring
14 7 (5.34%) QA

IT Support Skill Set
Co-Occurring Skills & Capabilities in Scotland by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 16 (12.21%) SharePoint
2 8 (6.11%) Microsoft Exchange
3 5 (3.82%) Exchange Server 2007
3 5 (3.82%) Exchange Server 2010
3 5 (3.82%) Exchange Server 2013
Applications
1 10 (7.63%) Microsoft Office
Business Applications
1 6 (4.58%) Dynamics NAV
2 2 (1.53%) Alphatax
Cloud Services
1 41 (31.30%) Microsoft 365
2 26 (19.85%) Azure
3 16 (12.21%) Entra ID
4 10 (7.63%) OneDrive
5 8 (6.11%) SaaS
6 2 (1.53%) Dynamics 365
6 2 (1.53%) Power Platform
7 1 (0.76%) Microsoft Copilot
Communications & Networking
1 19 (14.50%) DHCP
1 19 (14.50%) DNS
2 12 (9.16%) Firewall
3 10 (7.63%) Wi-Fi
4 7 (5.34%) VoIP
5 5 (3.82%) Broadband
5 5 (3.82%) VPN
6 2 (1.53%) Mobile Broadband
6 2 (1.53%) Softphone
6 2 (1.53%) TETRA
6 2 (1.53%) VLAN
7 1 (0.76%) Internet
Database & Business Intelligence
1 2 (1.53%) Power BI
Development Applications
1 5 (3.82%) JIRA
General
1 33 (25.19%) Social Skills
2 21 (16.03%) Manufacturing
3 20 (15.27%) Finance
4 14 (10.69%) Organisational Skills
5 11 (8.40%) Public Sector
6 10 (7.63%) Financial Institution
7 4 (3.05%) Electronics
7 4 (3.05%) Fire and Rescue
7 4 (3.05%) Inclusion and Diversity
7 4 (3.05%) Legal
7 4 (3.05%) Marketing
7 4 (3.05%) Police
7 4 (3.05%) Retail
7 4 (3.05%) Telecoms
8 3 (2.29%) Law
9 2 (1.53%) Aerospace
9 2 (1.53%) Military
10 1 (0.76%) Analytical Skills
10 1 (0.76%) Documentation Skills
Libraries, Frameworks & Software Standards
1 2 (1.53%) Web Services
Miscellaneous
1 15 (11.45%) FMCG
2 10 (7.63%) Driving Licence
3 9 (6.87%) Self-Motivation
4 4 (3.05%) Onboarding
5 3 (2.29%) Cyber Threat
6 2 (1.53%) iPhone
6 2 (1.53%) Smartphone
7 1 (0.76%) Management Information System
7 1 (0.76%) Renewable Energy
7 1 (0.76%) Video Conferencing
Operating Systems
1 40 (30.53%) Windows
2 11 (8.40%) Windows Server
3 10 (7.63%) Mac OS
4 7 (5.34%) Windows Server 2012
5 6 (4.58%) Windows 10
6 5 (3.82%) Windows Server 2008
6 5 (3.82%) Windows Server 2016
7 4 (3.05%) Apple iOS
8 3 (2.29%) Android
Processes & Methodologies
1 36 (27.48%) Problem-Solving
2 15 (11.45%) Supply Chain Management
3 13 (9.92%) Customer Service
4 9 (6.87%) ITSM
4 9 (6.87%) Service Delivery
5 8 (6.11%) Continuous Improvement
5 8 (6.11%) Wealth Management
6 7 (5.34%) Mentoring
7 6 (4.58%) Business Intelligence
7 6 (4.58%) Coaching
7 6 (4.58%) Cybersecurity
7 6 (4.58%) Data-Driven Decision Making
7 6 (4.58%) ERP
7 6 (4.58%) Facilities Management
8 5 (3.82%) Server Virtualisation
9 4 (3.05%) Collaborative Culture
9 4 (3.05%) Digital Marketing
9 4 (3.05%) Mathematics
9 4 (3.05%) Programme Management
9 4 (3.05%) User Experience
Programming Languages
1 6 (4.58%) SQL
2 5 (3.82%) PowerShell
Qualifications
1 8 (6.11%) Network+ Certification
2 7 (5.34%) A+ Certification
3 5 (3.82%) CCNA
3 5 (3.82%) Cisco Certification
4 4 (3.05%) Security Cleared
5 3 (2.29%) Microsoft Certification
6 2 (1.53%) Degree
Quality Assurance & Compliance
1 10 (7.63%) SLA
2 7 (5.34%) QA
3 3 (2.29%) Cyber Essentials
3 3 (2.29%) GDPR
3 3 (2.29%) ISO 14001
3 3 (2.29%) ISO 9001
3 3 (2.29%) PCI DSS
4 1 (0.76%) ISO/IEC 27001
System Software
1 26 (19.85%) Active Directory
2 5 (3.82%) Virtual Desktop
3 4 (3.05%) Hyper-V
4 3 (2.29%) Virtual Machines
4 3 (2.29%) VMware Infrastructure
5 2 (1.53%) BitLocker
Systems Management
1 5 (3.82%) Microsoft Intune
Vendors
1 41 (31.30%) Microsoft
2 7 (5.34%) Avaloq
3 5 (3.82%) Cisco
3 5 (3.82%) Dell
3 5 (3.82%) HP
4 4 (3.05%) SAP
5 3 (2.29%) Apple
5 3 (2.29%) iManage
5 3 (2.29%) VMware
6 2 (1.53%) Bomgar
6 2 (1.53%) Sophos
6 2 (1.53%) Zscaler
7 1 (0.76%) Citrix
7 1 (0.76%) Intapp
7 1 (0.76%) YouTube