Period
to 20 November 2017

The median annual salary for an IT Support was £20,000 in advertised job vacancies in Scotland during the 6 months to 20 November 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

IT Support
UK > Scotland
6 months to
20 Nov 2017
Same period 2016 Same period 2015
Rank 197 172 180
Rank change year-on-year -25 +8 -52
Permanent jobs requiring an IT Support 31 38 62
As % of all permanent IT jobs advertised in Scotland 0.55% 0.74% 0.96%
As % of the Job Titles category 0.57% 0.77% 1.01%
Number of salaries quoted 23 32 25
Scotland median annual salary £20,000 £25,951 £25,000
Median salary % change year-on-year -22.93% +3.80% -12.28%
10th Percentile £18,550 £19,750 £19,300
90th Percentile £32,200 £36,675 £38,750
UK median annual salary £26,500 £27,500 £25,000
% change year-on-year -3.64% +10.00% -5.94%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Scotland. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Scotland
Permanent vacancies in Scotland with a recognized job title 5425 4916 6134
% of permanent IT jobs with a recognized job title 96.17% 95.98% 95.31%
Number of salaries quoted 3474 3055 3946
Scotland median annual salary £42,500 £42,500 £42,500
10th Percentile £27,500 £27,000 £27,500
90th Percentile £65,000 £65,000 £63,750
UK median annual salary £48,000 £47,500 £45,000
% change year-on-year +1.05% +5.56% -

IT Support
Job Vacancy Trend in Scotland

Job postings that featured IT Support in the job title as a percentage of all IT jobs advertised in Scotland.

Job vacancy trend for IT Support in Scotland

IT Support
Salary Trend in Scotland

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IT Support in Scotland.

Salary trend for IT Support in Scotland

IT Support
Salary Histogram in Scotland

The salary distribution of IT jobs citing IT Support in Scotland over the 6 months to 20 November 2017.

Salary histogram for IT Support in Scotland

IT Support
Job Locations in Scotland

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support within the Scotland region over the 6 months to 20 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Edinburgh -7 14 £20,372 -23.38% 2
Glasgow -11 8 £20,000 -24.53% 2
Fife - 5 £19,500 -
Dumfries and Galloway - 2 £20,000 -
Stirling 0 1 £26,000 -20.00%
Highlands - 1 £23,500 -
IT Support
UK

IT Support Skill Set
Top 30 Co-occurring IT Skills in Scotland

For the 6 months to 20 November 2017, IT Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Scotland region featuring IT Support in the job title.

1 20 (64.52%) Windows
2 18 (58.06%) Active Directory
3 14 (45.16%) Microsoft Office
4 11 (35.48%) Windows Server
4 11 (35.48%) ITIL
5 10 (32.26%) Linux
6 9 (29.03%) Microsoft
6 9 (29.03%) Windows 10
6 9 (29.03%) Windows Server 2008
7 8 (25.81%) MS Exchange
8 6 (19.35%) Office 365
8 6 (19.35%) Windows 7
9 5 (16.13%) Windows 8
9 5 (16.13%) Windows Server 2012
10 4 (12.90%) Degree
10 4 (12.90%) Arabic Language
11 3 (9.68%) Smartphone
11 3 (9.68%) Legal
11 3 (9.68%) Dell
11 3 (9.68%) Unix
11 3 (9.68%) SQL
11 3 (9.68%) Exchange Server 2010
11 3 (9.68%) Line Management
11 3 (9.68%) iManage
12 2 (6.45%) Driving Licence
12 2 (6.45%) ITIL V3
12 2 (6.45%) Windows XP
12 2 (6.45%) Citrix
12 2 (6.45%) TCP/IP
12 2 (6.45%) SLA

IT Support Skill Set
Co-occurring IT Skills in Scotland by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 8 (25.81%) MS Exchange
2 3 (9.68%) Exchange Server 2010
3 1 (3.23%) Exchange Server 2007
3 1 (3.23%) Exchange Server 2013
3 1 (3.23%) Moodle
3 1 (3.23%) SharePoint
3 1 (3.23%) Skype for Business
3 1 (3.23%) Totara
Applications
1 14 (45.16%) Microsoft Office
2 1 (3.23%) Microsoft Excel
Cloud Services
1 6 (19.35%) Office 365
2 1 (3.23%) Microsoft Azure
2 1 (3.23%) OneDrive
2 1 (3.23%) SaaS
Communications & Networking
1 2 (6.45%) Internet
1 2 (6.45%) TCP/IP
2 1 (3.23%) DHCP
2 1 (3.23%) DNS
2 1 (3.23%) VoIP
2 1 (3.23%) Wireless
Database & Business Intelligence
1 1 (3.23%) Relational Database
1 1 (3.23%) SQL Server
General
1 4 (12.90%) Arabic Language
2 3 (9.68%) Legal
3 1 (3.23%) Banking
3 1 (3.23%) Finance
3 1 (3.23%) German Language
3 1 (3.23%) Law
3 1 (3.23%) Manufacturing
3 1 (3.23%) Retail
Libraries, Frameworks & Software Standards
1 1 (3.23%) CSS
1 1 (3.23%) HTML
1 1 (3.23%) JSON
1 1 (3.23%) XML
Miscellaneous
1 3 (9.68%) Smartphone
2 2 (6.45%) Driving Licence
3 1 (3.23%) Analytical Skills
3 1 (3.23%) Computer Science
3 1 (3.23%) e-Learning
3 1 (3.23%) Management Information System
Operating Systems
1 20 (64.52%) Windows
2 11 (35.48%) Windows Server
3 10 (32.26%) Linux
4 9 (29.03%) Windows 10
4 9 (29.03%) Windows Server 2008
5 6 (19.35%) Windows 7
6 5 (16.13%) Windows 8
6 5 (16.13%) Windows Server 2012
7 3 (9.68%) Unix
8 2 (6.45%) Windows Server 2003
8 2 (6.45%) Windows XP
9 1 (3.23%) Android
9 1 (3.23%) Apple iOS
9 1 (3.23%) Mac OS X
Processes & Methodologies
1 11 (35.48%) ITIL
2 3 (9.68%) Line Management
3 2 (6.45%) ITIL V3
3 2 (6.45%) Service Management
4 1 (3.23%) Analytics
4 1 (3.23%) B2B
4 1 (3.23%) Coaching
4 1 (3.23%) Continuous Improvement
4 1 (3.23%) CRM
4 1 (3.23%) Data Analytics
4 1 (3.23%) Document Management
4 1 (3.23%) Incident Management
4 1 (3.23%) IT Strategy
4 1 (3.23%) Mentoring
4 1 (3.23%) Migration
4 1 (3.23%) Risk Management
4 1 (3.23%) Root Cause Analysis
4 1 (3.23%) Service Delivery
4 1 (3.23%) Stakeholder Management
Programming Languages
1 3 (9.68%) SQL
2 1 (3.23%) Java
2 1 (3.23%) JavaScript
2 1 (3.23%) Perl
2 1 (3.23%) PHP
2 1 (3.23%) PowerShell
2 1 (3.23%) Python
2 1 (3.23%) Ruby
2 1 (3.23%) VBA
Qualifications
1 4 (12.90%) Degree
2 1 (3.23%) HND
2 1 (3.23%) ITIL Certification
Quality Assurance & Compliance
1 2 (6.45%) SLA
System Software
1 18 (58.06%) Active Directory
2 1 (3.23%) Hyper-V
2 1 (3.23%) XenApp
Vendors
1 9 (29.03%) Microsoft
2 3 (9.68%) Dell
2 3 (9.68%) iManage
3 2 (6.45%) Citrix