Period
to 17 October 2018

The median annual salary for a Service Manager was £42,500 in advertised job vacancies in Glasgow during the 6 months to 17 October 2018.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Services Manager
Scotland > Glasgow
6 months to
17 Oct 2018
Same period 2017 Same period 2016
Rank 133 132 130
Rank change year-on-year -1 -2 +9
Permanent jobs requiring a Service Manager 23 13 17
As % of all permanent IT jobs advertised in Glasgow 1.05% 0.58% 0.74%
As % of the Job Titles category 1.09% 0.61% 0.77%
Number of salaries quoted 17 10 10
Glasgow median annual salary £42,500 £48,750 £38,674
Median salary % change year-on-year -12.82% +26.05% -17.71%
10th Percentile £39,750 £39,850 £30,675
90th Percentile £47,500 £58,850 £55,875
Scotland median annual salary £45,000 £50,000 £42,500
% change year-on-year -10.00% +17.65% -25.44%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Glasgow. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Glasgow
Permanent vacancies in Glasgow with a recognized job title 2,118 2,119 2,209
% of permanent IT jobs with a recognized job title 96.67% 94.94% 96.55%
Number of salaries quoted 1,536 1,350 1,200
Glasgow median annual salary £47,500 £45,000 £41,500
Median salary % change year-on-year +5.56% +8.43% -2.35%
10th Percentile £30,330 £30,750 £27,500
90th Percentile £65,000 £67,500 £60,000
Scotland median annual salary £45,000 £42,500 £42,500
% change year-on-year +5.88% - -

Service Manager
Job Vacancy Trend in Glasgow

Job postings that featured Service Manager in the job title as a percentage of all IT jobs advertised in Glasgow.

Job vacancy trend for Service Manager in Glasgow

Service Manager
Salary Trend in Glasgow

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Manager in Glasgow.

Salary trend for Service Manager in Glasgow

Service Manager
Salary Histogram in Glasgow

The salary distribution of IT jobs citing Service Manager in Glasgow over the 6 months to 17 October 2018.

Salary histogram for Service Manager in Glasgow

Service Manager Skill Set
Top 30 Co-occurring IT Skills in Glasgow

For the 6 months to 17 October 2018, Service Manager job roles required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Glasgow region featuring Service Manager in the job title.

1 17 (73.91%) ITIL
2 13 (56.52%) Finance
3 11 (47.83%) Service Delivery
4 10 (43.48%) Service Management
4 10 (43.48%) SLA
5 9 (39.13%) Management Information System
6 7 (30.43%) ITIL Certification
7 6 (26.09%) Windows
7 6 (26.09%) Telecoms
7 6 (26.09%) Analytical Skills
8 5 (21.74%) IT Strategy
8 5 (21.74%) Banking
8 5 (21.74%) Agile Software Development
8 5 (21.74%) Release Management
8 5 (21.74%) Capacity Planning
8 5 (21.74%) Continuous Improvement
8 5 (21.74%) Unix
8 5 (21.74%) Benchmarking
9 4 (17.39%) Mainframe
9 4 (17.39%) Cognizant
9 4 (17.39%) IBM
9 4 (17.39%) Microsoft
9 4 (17.39%) SOA
9 4 (17.39%) Chordiant
9 4 (17.39%) JBoss
9 4 (17.39%) CRM
9 4 (17.39%) SQL
9 4 (17.39%) J2EE
9 4 (17.39%) Oracle
9 4 (17.39%) DB2

Service Manager Skill Set
Co-occurring IT Skills in Glasgow by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 4 (17.39%) JBoss
1 4 (17.39%) Oracle SOA Suite
Database & Business Intelligence
1 4 (17.39%) DB2
General
1 13 (56.52%) Finance
2 6 (26.09%) Telecoms
3 5 (21.74%) Banking
4 4 (17.39%) Retail Banking
5 1 (4.35%) Marketing
Libraries, Frameworks & Software Standards
1 4 (17.39%) Hibernate
1 4 (17.39%) J2EE
1 4 (17.39%) Java EE
1 4 (17.39%) REST
1 4 (17.39%) SOAP
1 4 (17.39%) Struts
1 4 (17.39%) Web Services
1 4 (17.39%) XML
Miscellaneous
1 9 (39.13%) Management Information System
2 6 (26.09%) Analytical Skills
3 4 (17.39%) Mainframe
4 1 (4.35%) Greenfield Project
Operating Systems
1 6 (26.09%) Windows
2 5 (21.74%) Unix
Processes & Methodologies
1 17 (73.91%) ITIL
2 11 (47.83%) Service Delivery
3 10 (43.48%) Service Management
4 5 (21.74%) Agile Software Development
4 5 (21.74%) Benchmarking
4 5 (21.74%) Capacity Planning
4 5 (21.74%) Continuous Improvement
4 5 (21.74%) IT Strategy
4 5 (21.74%) Release Management
5 4 (17.39%) Collaborative Working
5 4 (17.39%) CRM
5 4 (17.39%) Feasibility Study
5 4 (17.39%) Open Source
5 4 (17.39%) Process Improvement
5 4 (17.39%) SDLC
5 4 (17.39%) SOA
5 4 (17.39%) TDD
5 4 (17.39%) Test Strategy
5 4 (17.39%) TOGAF
5 4 (17.39%) Zachman Framework
Programming Languages
1 4 (17.39%) SQL
Qualifications
1 7 (30.43%) ITIL Certification
Quality Assurance & Compliance
1 10 (43.48%) SLA
2 4 (17.39%) COBIT
Vendors
1 4 (17.39%) Chordiant
1 4 (17.39%) Cognizant
1 4 (17.39%) IBM
1 4 (17.39%) Microsoft
1 4 (17.39%) Oracle