Period
to 18 November 2017

The median annual salary for a Service Manager was £47,500 in advertised job vacancies in Glasgow during the 6 months to 18 November 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Services Manager
Scotland > Glasgow
6 months to
18 Nov 2017
Same period 2016 Same period 2015
Rank 132 122 145
Rank change year-on-year -10 +23 -13
Permanent jobs requiring a Service Manager 13 14 12
As % of all permanent IT jobs advertised in Glasgow 0.57% 0.65% 0.47%
As % of the Job Titles category 0.60% 0.67% 0.49%
Number of salaries quoted 9 9 9
Glasgow median annual salary £47,500 £40,000 £47,500
Median salary % change year-on-year +18.75% -15.79% -5.00%
10th Percentile £37,950 £30,350 £36,150
90th Percentile £58,950 £63,050 £58,100
Scotland median annual salary £47,500 £52,500 £58,000
% change year-on-year -9.52% -9.48% +10.48%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Glasgow. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Glasgow
Permanent vacancies in Glasgow with a recognized job title 2182 2092 2461
% of permanent IT jobs with a recognized job title 95.70% 96.63% 95.72%
Number of salaries quoted 1387 1169 1591
Glasgow median annual salary £47,500 £41,500 £42,000
Median salary % change year-on-year +14.46% -1.19% +5.00%
10th Percentile £31,250 £27,750 £28,250
90th Percentile £67,500 £60,000 £60,000
Scotland median annual salary £42,500 £42,500 £42,500

Service Manager
Job Vacancy Trend in Glasgow

Job postings that featured Service Manager in the job title as a percentage of all IT jobs advertised in Glasgow.

Job vacancy trend for Service Manager in Glasgow

Service Manager
Salary Trend in Glasgow

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Manager in Glasgow.

Salary trend for Service Manager in Glasgow

Service Manager
Salary Histogram in Glasgow

The salary distribution of IT jobs citing Service Manager in Glasgow over the 6 months to 18 November 2017.

Salary histogram for Service Manager in Glasgow

Service Manager Skill Set
Top 30 Co-occurring IT Skills in Glasgow

For the 6 months to 18 November 2017, Service Manager job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Glasgow region featuring Service Manager in the job title.

1 8 (61.54%) ITIL
2 7 (53.85%) Service Delivery
3 5 (38.46%) Service Management
3 5 (38.46%) SLA
4 4 (30.77%) Banking
5 3 (23.08%) Business Continuity
5 3 (23.08%) Stakeholder Management
5 3 (23.08%) CISSP
5 3 (23.08%) Microsoft Certification
5 3 (23.08%) Linux
5 3 (23.08%) MCSE
5 3 (23.08%) MCSA
5 3 (23.08%) Disaster Recovery
5 3 (23.08%) SaaS
5 3 (23.08%) PaaS
5 3 (23.08%) IaaS
5 3 (23.08%) ServiceNow
5 3 (23.08%) People Management
6 2 (15.38%) Telecoms
6 2 (15.38%) Finance
6 2 (15.38%) Retail Banking
7 1 (7.69%) Problem Management
7 1 (7.69%) Performance Management
7 1 (7.69%) Business Development
7 1 (7.69%) CMS
7 1 (7.69%) Retail
7 1 (7.69%) Back Office
7 1 (7.69%) Process Management
7 1 (7.69%) Change Management
7 1 (7.69%) Avaya

Service Manager Skill Set
Co-occurring IT Skills in Glasgow by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (7.69%) CMS
Cloud Services
1 3 (23.08%) IaaS
1 3 (23.08%) PaaS
1 3 (23.08%) SaaS
General
1 4 (30.77%) Banking
2 2 (15.38%) Finance
2 2 (15.38%) Retail Banking
2 2 (15.38%) Telecoms
3 1 (7.69%) Back Office
3 1 (7.69%) Retail
Operating Systems
1 3 (23.08%) Linux
Processes & Methodologies
1 8 (61.54%) ITIL
2 7 (53.85%) Service Delivery
3 5 (38.46%) Service Management
4 3 (23.08%) Business Continuity
4 3 (23.08%) Disaster Recovery
4 3 (23.08%) People Management
4 3 (23.08%) Stakeholder Management
5 1 (7.69%) Acceptance Criteria
5 1 (7.69%) Analytics
5 1 (7.69%) Business Development
5 1 (7.69%) Change Control
5 1 (7.69%) Coaching
5 1 (7.69%) Continuous Improvement
5 1 (7.69%) Customer-Centricity
5 1 (7.69%) Infrastructure Management
5 1 (7.69%) Performance Management
5 1 (7.69%) Problem Management
5 1 (7.69%) Process Improvement
5 1 (7.69%) Process Management
5 1 (7.69%) Service Design
Qualifications
1 3 (23.08%) CISSP
1 3 (23.08%) MCSA
1 3 (23.08%) MCSE
1 3 (23.08%) Microsoft Certification
Quality Assurance & Compliance
1 5 (38.46%) SLA
Vendors
1 3 (23.08%) ServiceNow
2 1 (7.69%) Avaya
2 1 (7.69%) Remedy