The following table provides summary statistics for permanent job vacancies advertised in Glasgow with a requirement for Service Management skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Service Management over the 3 months to 28 June 2017 with a comparison to the same period in the previous 2 years.

Service Management
Scotland / Glasgow
3 months to
28 Jun 2017
Same period 2016 Same period 2015
Rank 84 77 92
Rank change year-on-year -7 +15  
Permanent jobs citing Service Management 19 33 9
As % of all permanent IT jobs advertised in Glasgow 1.57% 2.54% 0.71%
As % of the Processes & Methodologies category 1.70% 2.71% 0.79%
Number of salaries quoted 10 17 8
Median salary £41,250 £28,822 £37,500
Median salary % change year-on-year +43.12% -23.14%  
90% offered a salary of more than £32,500 £20,400 £23,750
10% offered a salary of more than £51,750 £46,400 £48,000
UK excluding London median salary £44,000 £42,500 £45,000
% change year-on-year +3.52% -5.55%  

Service Management is in the process and methodology skills category. The next table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Glasgow with a requirement for process and methodology skills.

Process & Methodology Skills
Glasgow
Permanent job vacancies with a requirement for process and methodology skills 1116 1218 1140
As % of all permanent IT job vacancies advertised in Glasgow 92.16% 93.76% 90.55%
Number of salaries quoted 727 632 718
Median salary £46,500 £45,000 £42,500
Median salary % change year-on-year +3.33% +5.88%  
90% offered a salary of more than £32,500 £30,000 £33,500
10% offered a salary of more than £67,500 £60,000 £60,000
UK excluding London median salary £45,000 £45,000 £44,000
% change year-on-year - +2.27%  

Service Management
Job Vacancy Trend in Glasgow

The job posting trend of jobs advertised in Glasgow citing Service Management as a proportion of all permanent or contract IT jobs with a match in the Processes & Methodologies category.

Job vacancy trend for Service Management in Glasgow

Service Management
Salary Trend in Glasgow

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management in Glasgow.

Salary trend for Service Management in Glasgow

Service Management
Salary Histogram in Glasgow

The salary distribution of IT jobs citing Service Management in Glasgow over the 3 months to 28 June 2017.

Salary histogram for Service Management in Glasgow

For the 6 months to 28 June 2017, IT jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Glasgow region with a requirement for Service Management.

1 23 (62.16%) ITIL
2 14 (37.84%) ITSM
3 12 (32.43%) Service Delivery
4 11 (29.73%) Banking
5 9 (24.32%) Data Centre
6 8 (21.62%) Incident Management
6 8 (21.62%) SLA
7 7 (18.92%) Business Continuity
7 7 (18.92%) Problem Management
8 6 (16.22%) Process Improvement
9 5 (13.51%) Finance
9 5 (13.51%) Change Management
9 5 (13.51%) ITIL Certification
10 4 (10.81%) Microsoft Office
10 4 (10.81%) Microsoft Certification
10 4 (10.81%) SQL
10 4 (10.81%) Disaster Recovery
10 4 (10.81%) Management Information System
10 4 (10.81%) Time Management
10 4 (10.81%) SDLC
11 3 (8.11%) Continuous Improvement
11 3 (8.11%) PaaS
11 3 (8.11%) ITIL V3
11 3 (8.11%) Release Management
11 3 (8.11%) Microsoft PowerPoint
11 3 (8.11%) Telecoms
11 3 (8.11%) Stakeholder Management
11 3 (8.11%) Configuration Management
11 3 (8.11%) Windows
11 3 (8.11%) Microsoft Excel

Service Management
Co-occurring IT Skills in Glasgow by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (2.70%) IIS
1 1 (2.70%) JBoss
1 1 (2.70%) SharePoint
1 1 (2.70%) Tomcat
Applications
1 4 (10.81%) Microsoft Office
2 3 (8.11%) Microsoft Excel
2 3 (8.11%) Microsoft PowerPoint
Business Applications
1 1 (2.70%) JDE EnterpriseOne
1 1 (2.70%) Pega PRPC
Cloud Services
1 3 (8.11%) PaaS
2 2 (5.41%) IaaS
2 2 (5.41%) Office 365
2 2 (5.41%) SaaS
Communications & Networking
1 2 (5.41%) SAN
2 1 (2.70%) DNS
2 1 (2.70%) iSCSI
2 1 (2.70%) SSH
2 1 (2.70%) TCP/IP
Database & Business Intelligence
1 2 (5.41%) SQL Server
2 1 (2.70%) BusinessObjects
2 1 (2.70%) Oracle Database
2 1 (2.70%) QlikView
2 1 (2.70%) RDBMS
2 1 (2.70%) Relational Database
General
1 11 (29.73%) Banking
2 5 (13.51%) Finance
3 3 (8.11%) Telecoms
4 2 (5.41%) Billing
5 1 (2.70%) Legal
5 1 (2.70%) Manufacturing
Job Titles
1 5 (13.51%) Senior Manager
1 5 (13.51%) Senior Service Manager
1 5 (13.51%) Service Management Manager
1 5 (13.51%) Service Manager
2 3 (8.11%) Architect
2 3 (8.11%) Head of Operations
2 3 (8.11%) Head of Service Operations
2 3 (8.11%) Release Manager
2 3 (8.11%) Solutions Architect
3 2 (5.41%) Analyst
3 2 (5.41%) Consultant
3 2 (5.41%) Delivery Manager
3 2 (5.41%) IT Support
3 2 (5.41%) Operations Analyst
3 2 (5.41%) Services Delivery Manager
3 2 (5.41%) Support Team Leader
3 2 (5.41%) Team Leader
4 1 (2.70%) Applications Engineer
4 1 (2.70%) JDE Consultant
4 1 (2.70%) JDE Functional Consultant
Libraries, Frameworks & Software Standards
1 1 (2.70%) AngularJS
1 1 (2.70%) Node.js
1 1 (2.70%) RESTful
Miscellaneous
1 9 (24.32%) Data Centre
2 4 (10.81%) Management Information System
3 2 (5.41%) Computer Science
3 2 (5.41%) Replication
4 1 (2.70%) Client/Server
4 1 (2.70%) User Experience
Operating Systems
1 3 (8.11%) Windows
2 2 (5.41%) Linux
Processes & Methodologies
1 23 (62.16%) ITIL
2 14 (37.84%) ITSM
3 12 (32.43%) Service Delivery
4 8 (21.62%) Incident Management
5 7 (18.92%) Business Continuity
5 7 (18.92%) Problem Management
6 6 (16.22%) Process Improvement
7 5 (13.51%) Change Management
8 4 (10.81%) Disaster Recovery
8 4 (10.81%) SDLC
8 4 (10.81%) Time Management
9 3 (8.11%) Configuration Management
9 3 (8.11%) Continuous Improvement
9 3 (8.11%) ITIL V3
9 3 (8.11%) Release Management
9 3 (8.11%) Stakeholder Management
10 2 (5.41%) Asset Management
10 2 (5.41%) Supplier Management
10 2 (5.41%) Systems Analysis
10 2 (5.41%) TOGAF
Programming Languages
1 4 (10.81%) SQL
2 1 (2.70%) Java
2 1 (2.70%) JavaScript
Qualifications
1 5 (13.51%) ITIL Certification
2 4 (10.81%) Microsoft Certification
3 2 (5.41%) CISSP
3 2 (5.41%) Computer Science Degree
3 2 (5.41%) Degree
3 2 (5.41%) MCITP
3 2 (5.41%) MCSA
3 2 (5.41%) MCSE
3 2 (5.41%) MCTS
4 1 (2.70%) CCNA
4 1 (2.70%) CCNP
4 1 (2.70%) Cisco Certification
4 1 (2.70%) DBS Check
4 1 (2.70%) JNCIA
Quality Assurance & Compliance
1 8 (21.62%) SLA
System Software
1 2 (5.41%) Active Directory
2 1 (2.70%) NFS
2 1 (2.70%) Samba
Systems Management
1 2 (5.41%) AirWatch
1 2 (5.41%) SCCM
2 1 (2.70%) BladeLogic
Vendors
1 3 (8.11%) Microsoft
2 2 (5.41%) Apple
2 2 (5.41%) Citrix
2 2 (5.41%) MobileIron
2 2 (5.41%) NetApp
2 2 (5.41%) Oracle
2 2 (5.41%) Sophos
3 1 (2.70%) Cisco
3 1 (2.70%) JD Edwards
3 1 (2.70%) Juniper
3 1 (2.70%) Pega
Glasgow, Lanarkshire
EXCELerate
Salary: Up to £30,000 per annum Plus Pension and Health Care
Posted: 6 hours ago
Glasgow, Lanarkshire
Net Talent
Salary: £45000 - £50000 per annum
Posted: 6 days ago
Glasgow
Hays Specialist Recruitment Ltd
Salary: £30000.00 - £45000.00 per annum
Posted: 16 days ago