The median annual salary for a Service Manager was £50,000 in advertised job vacancies in Scotland during the 3 months to 23 June 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Services Manager
UK / Scotland
3 months to
23 Jun 2017
Same period 2016 Same period 2015
Rank 118 137 139
Rank change year-on-year +19 +2  
Permanent jobs requiring a Service Manager 31 26 26
As % of all permanent IT jobs advertised in Scotland 1.15% 0.91% 0.83%
As % of the Job Titles category 1.22% 0.94% 0.87%
Number of salaries quoted 25 16 24
Median salary £50,000 £42,500 £55,000
Median salary % change year-on-year +17.64% -22.72%  
90% offered a salary of more than £45,000 £32,500 £37,500
10% offered a salary of more than £57,100 £54,500 £60,000
UK excluding London median salary £45,000 £47,500 £50,000
% change year-on-year -5.26% -5.00%  

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in Scotland. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
Scotland
Permanent job vacancies with a job title containing a recognized job role 2532 2761 2987
As % of all permanent IT job vacancies advertised in Scotland 94.06% 96.61% 95.34%
Number of salaries quoted 1618 1590 1894
Median salary £43,500 £42,500 £42,500
Median salary % change year-on-year +2.35% -  
90% offered a salary of more than £30,000 £27,500 £27,500
10% offered a salary of more than £65,000 £60,000 £60,000
UK excluding London median salary £42,500 £41,500 £40,000
% change year-on-year +2.40% +3.75%  

Service Manager
Job Vacancy Trend in Scotland

The job posting trend of jobs advertised in Scotland that featured Service Manager in the job title.

Job vacancy trend for Service Manager in Scotland

Service Manager
Salary Trend in Scotland

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Manager in Scotland.

Salary trend for Service Manager in Scotland

Service Manager
Salary Histogram in Scotland

The salary distribution of IT jobs citing Service Manager in Scotland over the 3 months to 23 June 2017.

Salary histogram for Service Manager in Scotland

Service Manager
Job Locations in Scotland

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Manager within the Scotland region over the 3 months to 23 June 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Edinburgh +1 21 £51,500 +21.17%
Glasgow +11 8 £48,750 +17.46% 1
Fife - 1 - -
Inverclyde - 1 £40,000 -
Service Manager
UK

Service Manager Skill Set
Top 30 Co-occurring IT Skills in Scotland

For the 6 months to 23 June 2017, Service Manager job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Scotland region featuring Service Manager in the job title.

1 24 (51.06%) Service Management
1 24 (51.06%) Service Delivery
2 23 (48.94%) Finance
3 18 (38.30%) ITIL
4 13 (27.66%) Banking
5 11 (23.40%) Disaster Recovery
6 10 (21.28%) ITSM
6 10 (21.28%) Business Continuity
6 10 (21.28%) SLA
7 8 (17.02%) Change Management
7 8 (17.02%) Degree
7 8 (17.02%) Computer Science
8 7 (14.89%) People Management
9 6 (12.77%) Supplier Management
10 5 (10.64%) Telecoms
10 5 (10.64%) Linux
10 5 (10.64%) Infrastructure Management
10 5 (10.64%) IaaS
10 5 (10.64%) Service Design
10 5 (10.64%) Service Delivery Management
10 5 (10.64%) Computer Science Degree
10 5 (10.64%) Problem Management
10 5 (10.64%) SaaS
10 5 (10.64%) PaaS
10 5 (10.64%) ITIL V3
10 5 (10.64%) High Availability
10 5 (10.64%) Continuous Improvement
11 4 (8.51%) Business Development
11 4 (8.51%) Mentoring
11 4 (8.51%) MCSE

Service Manager Skill Set
Co-occurring IT Skills in Scotland by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (4.26%) CMS
2 1 (2.13%) MS Exchange
Cloud Services
1 5 (10.64%) IaaS
1 5 (10.64%) PaaS
1 5 (10.64%) SaaS
Communications & Networking
1 2 (4.26%) Firewall
1 2 (4.26%) LAN
1 2 (4.26%) WAN
2 1 (2.13%) DHCP
2 1 (2.13%) DNS
2 1 (2.13%) Internet
2 1 (2.13%) NAS
2 1 (2.13%) PBX
2 1 (2.13%) SAN
2 1 (2.13%) VoIP
2 1 (2.13%) VPN
2 1 (2.13%) Wi-Fi
General
1 23 (48.94%) Finance
2 13 (27.66%) Banking
3 5 (10.64%) Telecoms
4 4 (8.51%) Retail
5 3 (6.38%) Spanish Language
6 2 (4.26%) Back Office
7 1 (2.13%) Manufacturing
7 1 (2.13%) Retail Banking
Libraries, Frameworks & Software Standards
1 1 (2.13%) Middleware
Miscellaneous
1 8 (17.02%) Computer Science
2 2 (4.26%) Analytical Skills
3 1 (2.13%) Fat Client
3 1 (2.13%) Management Information System
3 1 (2.13%) Thin Client
Operating Systems
1 5 (10.64%) Linux
2 1 (2.13%) Windows
Processes & Methodologies
1 24 (51.06%) Service Delivery
1 24 (51.06%) Service Management
2 18 (38.30%) ITIL
3 11 (23.40%) Disaster Recovery
4 10 (21.28%) Business Continuity
4 10 (21.28%) ITSM
5 8 (17.02%) Change Management
6 7 (14.89%) People Management
7 6 (12.77%) Supplier Management
8 5 (10.64%) Continuous Improvement
8 5 (10.64%) High Availability
8 5 (10.64%) Infrastructure Management
8 5 (10.64%) ITIL V3
8 5 (10.64%) Problem Management
8 5 (10.64%) Service Delivery Management
8 5 (10.64%) Service Design
9 4 (8.51%) Business Development
9 4 (8.51%) Mentoring
9 4 (8.51%) Project Management
10 3 (6.38%) Risk Management
Qualifications
1 8 (17.02%) Degree
2 5 (10.64%) Computer Science Degree
3 4 (8.51%) CISSP
3 4 (8.51%) MCSA
3 4 (8.51%) MCSE
3 4 (8.51%) Microsoft Certification
4 2 (4.26%) ITIL Certification
Quality Assurance & Compliance
1 10 (21.28%) SLA
2 1 (2.13%) Disclosure Scotland
System Software
1 1 (2.13%) Hyper-V
1 1 (2.13%) KVM
1 1 (2.13%) Terminal Services
1 1 (2.13%) VMware Infrastructure
Vendors
1 2 (4.26%) Avaya
1 2 (4.26%) Remedy
2 1 (2.13%) Citrix
2 1 (2.13%) Dell
2 1 (2.13%) HP
2 1 (2.13%) JD Edwards
2 1 (2.13%) Microsoft
2 1 (2.13%) ServiceNow
2 1 (2.13%) Unisys
2 1 (2.13%) VMware
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