Customer Service Jobs in Gravesend

Customer Service
Kent > Gravesend

The following table provides summary statistics for permanent job vacancies advertised in Gravesend with a requirement for Customer Service skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Customer Service over the 6 months to 1 May 2024 with a comparison to the same period in the previous 2 years.

6 months to
1 May 2024
Same period 2023 Same period 2022
Rank 6 3 -
Rank change year-on-year -3 - -
Permanent jobs citing Customer Service 12 18 0
As % of all permanent jobs advertised in Gravesend 38.71% 51.43% -
As % of the Processes & Methodologies category 41.38% 62.07% -
Number of salaries quoted 12 18 0
10th Percentile - - -
25th Percentile £23,250 £48,750 -
Median annual salary (50th Percentile) £32,750 £53,750 -
Median % change year-on-year -39.07% - -
75th Percentile £62,500 £57,062 -
90th Percentile - £57,500 -
Kent median annual salary £28,000 £40,000 £35,000
% change year-on-year -30.00% +14.29% -0.71%

All Process and Methodology Skills
Gravesend

Customer Service is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Gravesend with a requirement for process or methodology skills.

Permanent vacancies with a requirement for process or methodology skills 29 29 14
As % of all permanent jobs advertised in Gravesend 93.55% 82.86% 100.00%
Number of salaries quoted 29 22 12
10th Percentile £23,250 - £41,270
25th Percentile £46,750 £48,750 £45,050
Median annual salary (50th Percentile) £50,000 £55,000 £50,000
Median % change year-on-year -9.09% +10.00% -
75th Percentile £57,500 £57,500 £52,500
90th Percentile £63,236 £67,285 -
Kent median annual salary £42,500 £47,250 £45,000
% change year-on-year -10.05% +5.00% +11.11%

Customer Service
Job Vacancy Trend in Gravesend

Job postings citing Customer Service as a proportion of all IT jobs advertised in Gravesend.

Job vacancy trend for Customer Service in Gravesend

Customer Service
Salary Trend in Gravesend

3-month moving average salary quoted in jobs citing Customer Service in Gravesend.

Salary trend for Customer Service in Gravesend

Customer Service
Salary Histogram in Gravesend

Salary distribution for jobs citing Customer Service in Gravesend over the 6 months to 1 May 2024.

Salary histogram for Customer Service in Gravesend

Customer Service
Co-occurring Skills and Capabilities in Gravesend by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 6 (50.00%) Microsoft Office
Communications & Networking
1 5 (41.67%) Firewall
2 4 (33.33%) 4G
2 4 (33.33%) 5G
2 4 (33.33%) MPLS
2 4 (33.33%) WAN
General
1 11 (91.67%) Social Skills
2 6 (50.00%) Banking
3 4 (33.33%) Telecoms
Job Titles
1 6 (50.00%) Administrator
2 5 (41.67%) Systems Engineer
3 4 (33.33%) Senior
3 4 (33.33%) Senior Systems Engineer
4 1 (8.33%) Support Engineer
Miscellaneous
1 8 (66.67%) Self-Motivation
2 6 (50.00%) Management Information System
3 5 (41.67%) Driving Licence
4 4 (33.33%) ARM Cortex
4 4 (33.33%) IoT
Operating Systems
1 1 (8.33%) Linux
1 1 (8.33%) Windows
Processes & Methodologies
1 6 (50.00%) Cybersecurity
1 6 (50.00%) Problem-Solving
2 4 (33.33%) Data Management
2 4 (33.33%) Patch Management
2 4 (33.33%) Project Management
3 2 (16.67%) Time Management
4 1 (8.33%) Change Control
4 1 (8.33%) Continuous Improvement
4 1 (8.33%) Critical Thinking
4 1 (8.33%) Infrastructure Engineering
4 1 (8.33%) Mathematics
4 1 (8.33%) Service Delivery
Qualifications
1 6 (50.00%) BPSS Clearance
1 6 (50.00%) CTC Cleared
1 6 (50.00%) Security Cleared
Quality Assurance & Compliance
1 6 (50.00%) GDPR
2 4 (33.33%) COSHH
2 4 (33.33%) Cyber Essentials
System Software
1 5 (41.67%) Hyper-V
Systems Management
1 5 (41.67%) FortiGate
Vendors
1 6 (50.00%) Microsoft
2 5 (41.67%) Cisco
3 4 (33.33%) Darktrace
3 4 (33.33%) HP
3 4 (33.33%) Mitel
3 4 (33.33%) NEC
3 4 (33.33%) Ribbon
4 1 (8.33%) Aruba