Customer Experience Jobs in Hampshire

Customer Experience (CX)
South East > Hampshire

The following table provides summary statistics for permanent job vacancies advertised in Hampshire with a requirement for Customer Experience skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Customer Experience over the 6 months to 29 April 2024 with a comparison to the same period in the previous 2 years.

6 months to
29 Apr 2024
Same period 2023 Same period 2022
Rank 105 140 105
Rank change year-on-year +35 -35 +26
Permanent jobs citing Customer Experience 87 34 173
As % of all permanent jobs advertised in Hampshire 2.23% 1.16% 3.32%
As % of the Processes & Methodologies category 2.71% 1.24% 3.48%
Number of salaries quoted 73 21 114
10th Percentile £26,000 £41,000 £27,500
25th Percentile £31,000 £50,500 £30,500
Median annual salary (50th Percentile) £46,500 £52,000 £55,000
Median % change year-on-year -10.58% -5.45% +7.32%
75th Percentile £71,250 £55,859 £80,000
90th Percentile £73,750 £66,750 £88,125
South East median annual salary £38,000 £47,500 £55,000
% change year-on-year -20.00% -13.64% +10.00%

All Process and Methodology Skills
Hampshire

Customer Experience is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Hampshire with a requirement for process or methodology skills.

Permanent vacancies with a requirement for process or methodology skills 3,213 2,734 4,968
As % of all permanent jobs advertised in Hampshire 82.22% 92.99% 95.32%
Number of salaries quoted 2,453 1,916 3,547
10th Percentile £27,000 £29,325 £31,250
25th Percentile £37,500 £38,750 £40,000
Median annual salary (50th Percentile) £50,000 £53,500 £53,750
Median % change year-on-year -6.54% -0.47% +7.50%
75th Percentile £65,000 £71,750 £68,750
90th Percentile £75,000 £81,250 £82,500
South East median annual salary £50,000 £55,000 £55,000
% change year-on-year -9.09% - +10.00%

Customer Experience
Job Vacancy Trend in Hampshire

Job postings citing Customer Experience as a proportion of all IT jobs advertised in Hampshire.

Job vacancy trend for Customer Experience in Hampshire

Customer Experience
Salary Trend in Hampshire

3-month moving average salary quoted in jobs citing Customer Experience in Hampshire.

Salary trend for Customer Experience in Hampshire

Customer Experience
Salary Histogram in Hampshire

Salary distribution for jobs citing Customer Experience in Hampshire over the 6 months to 29 April 2024.

Salary histogram for Customer Experience in Hampshire

Customer Experience
Job Locations in Hampshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Customer Experience within the Hampshire region over the 6 months to 29 April 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Farnborough +29 17 £38,000 - 2
Basingstoke +3 17 £40,750 -21.63% 2
Southampton +10 15 £40,000 -9.09% 8
Andover -3 15 £72,500 - 1
Portsmouth +19 5 £50,000 -39.39% 5
Aldershot - 2 £22,000 -
Fareham - 2 £27,500 - 3
Gosport - 2 £50,000 -
Winchester -15 1 - -
Romsey - 1 £30,000 -
Customer Experience
South East

Customer Experience
Co-occurring Skills and Capabilities in Hampshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 12 (13.79%) SharePoint
2 6 (6.90%) Microsoft Exchange
3 2 (2.30%) Confluence
3 2 (2.30%) Oracle Workflow
4 1 (1.15%) CMS
Applications
1 15 (17.24%) Microsoft Office
2 2 (2.30%) Microsoft Excel
2 2 (2.30%) Microsoft PowerPoint
3 1 (1.15%) MS Visio
Business Applications
1 2 (2.30%) Oracle EBS
1 2 (2.30%) Oracle EBS R12
Cloud Services
1 25 (28.74%) Azure
2 22 (25.29%) Microsoft 365
3 6 (6.90%) Azure Sentinel
3 6 (6.90%) IaaS
4 5 (5.75%) Power Platform
4 5 (5.75%) SaaS
Communications & Networking
1 21 (24.14%) VPN
2 15 (17.24%) Firewall
3 13 (14.94%) DHCP
3 13 (14.94%) DNS
4 7 (8.05%) TCP/IP
4 7 (8.05%) VLAN
5 6 (6.90%) iSCSI
5 6 (6.90%) SAN
6 2 (2.30%) SD-WAN
Database & Business Intelligence
1 2 (2.30%) Oracle Reports
2 1 (1.15%) Power BI
Development Applications
1 2 (2.30%) JIRA
1 2 (2.30%) Oracle Forms
General
1 32 (36.78%) Social Skills
2 17 (19.54%) Finance
3 16 (18.39%) Public Sector
4 13 (14.94%) Inclusion and Diversity
5 11 (12.64%) Analytical Skills
6 8 (9.20%) Telecoms
7 5 (5.75%) Manufacturing
7 5 (5.75%) Marketing
8 4 (4.60%) Presentation Skills
8 4 (4.60%) Retail
9 2 (2.30%) Police
10 1 (1.15%) German Language
Job Titles
1 21 (24.14%) IT Engineer
2 20 (22.99%) Support Engineer
3 15 (17.24%) Analyst
4 14 (16.09%) Business Analyst
4 14 (16.09%) Technical Analyst
4 14 (16.09%) Technical Business Analyst
5 8 (9.20%) Business Development Manager
5 8 (9.20%) Business Manager
5 8 (9.20%) Development Manager
5 8 (9.20%) IT Support
5 8 (9.20%) IT Support Engineer
6 6 (6.90%) Head of Customer Experience
6 6 (6.90%) Infrastructure Engineer
6 6 (6.90%) Infrastructure Support
6 6 (6.90%) Infrastructure Support Engineer
6 6 (6.90%) Lead
6 6 (6.90%) Lead Systems Engineer
6 6 (6.90%) Systems Engineer
7 5 (5.75%) Technical Support
7 5 (5.75%) Technical Support Engineer
Libraries, Frameworks & Software Standards
1 2 (2.30%) JPA
1 2 (2.30%) Oracle ADF
1 2 (2.30%) XML
Miscellaneous
1 14 (16.09%) Product Ownership
2 7 (8.05%) Onboarding
3 6 (6.90%) Driving Licence
4 2 (2.30%) IoT
4 2 (2.30%) Social Media
Operating Systems
1 22 (25.29%) Windows
2 13 (14.94%) Windows Server
3 7 (8.05%) Apple iOS
3 7 (8.05%) Windows 8
4 6 (6.90%) Windows 10
5 2 (2.30%) AIX
5 2 (2.30%) Linux
5 2 (2.30%) Oracle Linux
5 2 (2.30%) Unix
Processes & Methodologies
1 31 (35.63%) Customer Service
2 26 (29.89%) Problem-Solving
3 22 (25.29%) Agile
4 18 (20.69%) Technical Architecture
5 16 (18.39%) User Stories
6 15 (17.24%) Client Onboarding
7 14 (16.09%) Identity Access Management
7 14 (16.09%) Scaled Agile Framework
8 13 (14.94%) Migration
9 12 (13.79%) Coaching
9 12 (13.79%) Commercial Awareness
10 11 (12.64%) ITIL
10 11 (12.64%) Roadmaps
11 9 (10.34%) Continuous Improvement
11 9 (10.34%) Project Management
11 9 (10.34%) Workflow
12 8 (9.20%) B2B
12 8 (9.20%) Business Development
12 8 (9.20%) Fault Analysis
12 8 (9.20%) Service Delivery
Programming Languages
1 6 (6.90%) PowerShell
2 3 (3.45%) SQL
3 2 (2.30%) Java
3 2 (2.30%) PL/SQL
Qualifications
1 15 (17.24%) SC Cleared
1 15 (17.24%) Security Cleared
2 7 (8.05%) Microsoft Certification
3 6 (6.90%) ITIL Certification
3 6 (6.90%) MCP
4 4 (4.60%) Azure Certification
5 1 (1.15%) Degree
Quality Assurance & Compliance
1 6 (6.90%) GDPR
2 4 (4.60%) PMO
3 2 (2.30%) QA
3 2 (2.30%) SLA
System Software
1 15 (17.24%) Hyper-V
2 6 (6.90%) Active Directory
2 6 (6.90%) Virtual Machines
3 2 (2.30%) VMware Infrastructure
4 1 (1.15%) Virtual Desktop
Systems Management
1 7 (8.05%) Microsoft Intune
2 6 (6.90%) Microsoft Data Protection Manager
2 6 (6.90%) SCCM
2 6 (6.90%) SCDPM
Vendors
1 33 (37.93%) Microsoft
2 9 (10.34%) Salesforce
3 6 (6.90%) Dell
3 6 (6.90%) Dell Compellent
4 2 (2.30%) IBM
4 2 (2.30%) Mitel
4 2 (2.30%) Oracle
4 2 (2.30%) VMware