The median annual salary for an IT Support was £30,000 in advertised job vacancies in Hertfordshire during the 3 months to 29 June 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

IT Support
East of England > Hertfordshire
3 months to
29 Jun 2017
Same period 2016 Same period 2015
Rank 93 113 127
Rank change year-on-year +20 +14  
Permanent jobs requiring an IT Support 56 30 53
As % of all permanent IT jobs advertised in Hertfordshire 2.70% 1.32% 1.85%
As % of the Job Titles category 2.77% 1.37% 1.90%
Number of salaries quoted 56 34 55
Hertfordshire median annual salary £30,000 £26,500 £26,000
Median salary % change year-on-year +13.20% +1.92%  
10th Percentile £19,750 £18,725 £18,750
90th Percentile £43,125 £37,625 £33,750
East of England median annual salary £26,000 £26,500 £23,750
% change year-on-year -1.88% +11.57%  

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in Hertfordshire. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
Hertfordshire
Permanent job vacancies with a job title containing a recognized job role 2022 2183 2795
As % of all permanent IT job vacancies advertised in Hertfordshire 97.40% 96.08% 97.42%
Number of salaries quoted 7659 8011 12423
Hertfordshire median annual salary £45,000 £45,000 £45,000
10th Percentile £24,000 £24,750 £25,000
90th Percentile £68,750 £72,500 £70,000
East of England median annual salary £45,000 £45,000 £42,500
% change year-on-year - +5.88%  

IT Support
Job Vacancy Trend in Hertfordshire

Job postings that featured IT Support in the job title as a percentage of all IT jobs advertised in Hertfordshire.

Job vacancy trend for IT Support in Hertfordshire

IT Support
Salary Trend in Hertfordshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IT Support in Hertfordshire.

Salary trend for IT Support in Hertfordshire

IT Support
Salary Histogram in Hertfordshire

The salary distribution of IT jobs citing IT Support in Hertfordshire over the 3 months to 29 June 2017.

Salary histogram for IT Support in Hertfordshire

IT Support
Job Locations in Hertfordshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support within the Hertfordshire region over the 3 months to 29 June 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Hemel Hempstead +18 19 £30,000 -20.00% 4
Watford +7 15 £30,000 +39.53%
Stevenage +16 4 £22,500 +32.35%
Borehamwood - 4 £25,000 -
Berkhamsted - 2 £37,500 -
Welwyn Garden City - 2 £33,500 - 1
Hertford -1 1 £19,000 -13.63%
Rickmansworth - 1 £36,500 -
IT Support
East of England

IT Support Skill Set
Top 30 Co-occurring IT Skills in Hertfordshire

For the 6 months to 29 June 2017, IT Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Hertfordshire region featuring IT Support in the job title.

1 73 (68.22%) Windows
2 55 (51.40%) Microsoft
3 52 (48.60%) Active Directory
4 46 (42.99%) Windows Server
5 40 (37.38%) Windows 7
6 38 (35.51%) Microsoft Office
7 37 (34.58%) MS Exchange
8 30 (28.04%) Windows Server 2008
9 29 (27.10%) Microsoft Certification
10 26 (24.30%) Windows Server 2012
11 23 (21.50%) MCP
12 21 (19.63%) Windows 10
13 19 (17.76%) TCP/IP
13 19 (17.76%) Cisco
13 19 (17.76%) Firewall
14 17 (15.89%) Cisco Certification
14 17 (15.89%) CCNA
14 17 (15.89%) Windows XP
15 16 (14.95%) ITIL
15 16 (14.95%) A+ Certification
15 16 (14.95%) MCTS
15 16 (14.95%) Office 365
16 15 (14.02%) VMware
17 13 (12.15%) DHCP
17 13 (12.15%) DNS
18 12 (11.21%) Internet
18 12 (11.21%) Finance
19 11 (10.28%) Exchange Server 2010
20 10 (9.35%) LAN
21 9 (8.41%) MCSE

IT Support Skill Set
Co-occurring IT Skills in Hertfordshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 37 (34.58%) MS Exchange
2 11 (10.28%) Exchange Server 2010
3 9 (8.41%) SharePoint
4 3 (2.80%) Exchange Server 2007
5 2 (1.87%) Exchange Server 2013
6 1 (0.93%) Skype for Business
Applications
1 38 (35.51%) Microsoft Office
2 2 (1.87%) Microsoft Excel
2 2 (1.87%) Spreadsheet
Business Applications
1 4 (3.74%) Dynamics AX
2 2 (1.87%) SAP CRM
3 1 (0.93%) Dynamics CRM
3 1 (0.93%) Dynamics NAV
Cloud Services
1 16 (14.95%) Office 365
2 7 (6.54%) Cloud Computing
3 3 (2.80%) Microsoft Azure
4 1 (0.93%) IaaS
4 1 (0.93%) SaaS
Communications & Networking
1 19 (17.76%) Firewall
1 19 (17.76%) TCP/IP
2 13 (12.15%) DHCP
2 13 (12.15%) DNS
3 12 (11.21%) Internet
4 10 (9.35%) LAN
5 4 (3.74%) VPN
5 4 (3.74%) Wireless
6 3 (2.80%) MPLS
6 3 (2.80%) PBX
6 3 (2.80%) Skype
6 3 (2.80%) VoIP
6 3 (2.80%) WAN
7 2 (1.87%) SAN
7 2 (1.87%) VLAN
Database & Business Intelligence
1 5 (4.67%) SQL Server
Development Applications
1 3 (2.80%) JIRA
General
1 12 (11.21%) Finance
2 6 (5.61%) Telecoms
3 4 (3.74%) Legal
4 3 (2.80%) Electronics
4 3 (2.80%) Manufacturing
5 2 (1.87%) Advertising
5 2 (1.87%) Law
5 2 (1.87%) Spanish Language
6 1 (0.93%) Pharmaceutical
6 1 (0.93%) Retail
6 1 (0.93%) Turkish Language
Libraries, Frameworks & Software Standards
1 3 (2.80%) .NET
1 3 (2.80%) ASP.NET
Miscellaneous
1 8 (7.48%) Analytical Skills
2 7 (6.54%) Driving Licence
3 5 (4.67%) Computer Science
4 4 (3.74%) iPad
5 3 (2.80%) Management Information System
6 2 (1.87%) CCTV
6 2 (1.87%) HP Storage
7 1 (0.93%) Client/Server
7 1 (0.93%) iPhone
7 1 (0.93%) PDA
Operating Systems
1 73 (68.22%) Windows
2 46 (42.99%) Windows Server
3 40 (37.38%) Windows 7
4 30 (28.04%) Windows Server 2008
5 26 (24.30%) Windows Server 2012
6 21 (19.63%) Windows 10
7 17 (15.89%) Windows XP
8 5 (4.67%) Linux
8 5 (4.67%) Windows Server 2003
9 3 (2.80%) CentOS
9 3 (2.80%) Windows 8
10 2 (1.87%) Kali Linux
10 2 (1.87%) Mac OS X
10 2 (1.87%) Windows Vista
11 1 (0.93%) Android
Processes & Methodologies
1 16 (14.95%) ITIL
2 6 (5.61%) CRM
2 6 (5.61%) IT Strategy
2 6 (5.61%) Mentoring
3 5 (4.67%) Asset Management
3 5 (4.67%) Change Management
3 5 (4.67%) Incident Management
4 4 (3.74%) Mathematics
4 4 (3.74%) Mobile Device Management
4 4 (3.74%) Network Management
4 4 (3.74%) Service Management
4 4 (3.74%) Stakeholder Management
5 3 (2.80%) Business Continuity
5 3 (2.80%) Capacity Management
5 3 (2.80%) Creative Problem-Solving
5 3 (2.80%) Data Security
5 3 (2.80%) Document Management
5 3 (2.80%) ITSM
5 3 (2.80%) Time Management
6 2 (1.87%) Two-Factor Authentication
Programming Languages
1 8 (7.48%) SQL
2 3 (2.80%) C#
2 3 (2.80%) Java
2 3 (2.80%) PHP
Qualifications
1 29 (27.10%) Microsoft Certification
2 23 (21.50%) MCP
3 17 (15.89%) CCNA
3 17 (15.89%) Cisco Certification
4 16 (14.95%) A+ Certification
4 16 (14.95%) MCTS
5 9 (8.41%) Degree
5 9 (8.41%) MCSE
6 8 (7.48%) SC Cleared
6 8 (7.48%) Security Cleared
7 7 (6.54%) MCSA
8 4 (3.74%) Numerate Degree
9 1 (0.93%) MCITP
9 1 (0.93%) Six Sigma Yellow Belt
Quality Assurance & Compliance
1 2 (1.87%) SLA
System Software
1 52 (48.60%) Active Directory
2 9 (8.41%) Hyper-V
2 9 (8.41%) VMware Infrastructure
3 6 (5.61%) XenApp
4 2 (1.87%) Virtual Machines
5 1 (0.93%) VMware ESXi
5 1 (0.93%) vSphere
5 1 (0.93%) XenDesktop
5 1 (0.93%) XenServer
Systems Management
1 6 (5.61%) Backup Exec
2 3 (2.80%) cPanel
2 3 (2.80%) Norton AntiVirus
2 3 (2.80%) Plesk
3 2 (1.87%) WSUS
Vendors
1 55 (51.40%) Microsoft
2 19 (17.76%) Cisco
3 15 (14.02%) VMware
4 9 (8.41%) Citrix
5 5 (4.67%) JD Edwards
6 4 (3.74%) Google
6 4 (3.74%) HP
6 4 (3.74%) Symantec
7 3 (2.80%) Red Hat
7 3 (2.80%) SAP
7 3 (2.80%) Veeam
8 2 (1.87%) Acronis
8 2 (1.87%) Apple
8 2 (1.87%) Draytek
8 2 (1.87%) Facebook
8 2 (1.87%) Juniper
8 2 (1.87%) ProCurve
8 2 (1.87%) Sophos
9 1 (0.93%) SolarWinds
9 1 (0.93%) WatchGuard
Welwyn Garden City, Hertfordshire
RecruitmentRevolution.com Limited
Salary: From £30,000 to £37,000 per annum Dependent on Experience
Posted: Yesterday
Hemel Hempstead, Hertfordshire
Artemis Recruitment Ltd
Salary: Up to £30,000 per annum
Posted: 3 days ago
Hemel Hempstead, Hertfordshire
Oscar
Salary: £16000 - £18000 per annum + benefits
Posted: 3 days ago
Hemel Hempstead
Bluetown Online LTD
Salary: £20000 per annum
Posted: 21 days ago
Hatfield
Deerfoot IT Resources Ltd
Salary: £18000 - £25000 per annum + Benefits package
Posted: 27 days ago
Hemel Hempstead
Bluetown Online LTD
Salary: £25000 - £35000 per annum
Posted: 21 days ago