IT Support Jobs in Hertfordshire

IT Support
East of England > Hertfordshire

The median IT Support salary in Hertfordshire is £27,500 per year according to job vacancies posted during the 6 months to 24 April 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
24 Apr 2024
Same period 2023 Same period 2022
Rank 24 57 96
Rank change year-on-year +33 +39 -18
Permanent jobs requiring an IT Support 125 86 61
As % of all permanent jobs advertised in Hertfordshire 6.44% 4.41% 2.98%
As % of the Job Titles category 6.94% 5.10% 3.08%
Number of salaries quoted 117 40 52
10th Percentile £23,500 £22,925 £21,250
25th Percentile £24,250 £26,250 £23,125
Median annual salary (50th Percentile) £27,500 £31,750 £28,250
Median % change year-on-year -13.39% +12.39% -11.72%
75th Percentile £32,500 £36,750 £40,625
90th Percentile £38,000 £55,825 £47,450
East of England median annual salary £27,500 £30,000 £27,000
% change year-on-year -8.33% +11.11% -3.57%

All Permanent IT Job Vacancies
Hertfordshire

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Hertfordshire. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Hertfordshire with a recognized job title 1,802 1,687 1,981
% of permanent jobs with a recognized job title 92.89% 86.51% 96.92%
Number of salaries quoted 1,423 828 979
10th Percentile £25,809 £30,669 £26,700
25th Percentile £32,500 £40,000 £35,750
Median annual salary (50th Percentile) £50,000 £55,000 £52,500
Median % change year-on-year -9.09% +4.76% +5.00%
75th Percentile £65,000 £70,000 £67,500
90th Percentile £75,000 £82,500 £75,000
East of England median annual salary £47,500 £55,000 £50,000
% change year-on-year -13.64% +10.00% -

IT Support
Job Vacancy Trend in Hertfordshire

Job postings that featured IT Support in the job title as a proportion of all IT jobs advertised in Hertfordshire.

Job vacancy trend for IT Support in Hertfordshire

IT Support
Salary Trend in Hertfordshire

3-month moving average salary quoted in jobs citing IT Support in Hertfordshire.

Salary trend for IT Support in Hertfordshire

IT Support
Salary Histogram in Hertfordshire

Salary distribution for jobs citing IT Support in Hertfordshire over the 6 months to 24 April 2024.

Salary histogram for IT Support in Hertfordshire

IT Support
Job Locations in Hertfordshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support within the Hertfordshire region over the 6 months to 24 April 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Watford +21 33 £27,500 +5.77% 4
Letchworth - 19 £27,000 -
Stevenage +2 13 £25,500 -3.77% 3
Hertford +8 10 £27,000 -50.91%
Hatfield +22 9 £32,500 -7.14% 1
Hemel Hempstead +2 9 £24,000 -29.41%
St Albans - 7 £38,000 -
Rickmansworth - 4 £26,000 -
Berkhamsted - 4 - -
Borehamwood +3 3 £29,243 +29.97% 1
Hitchin -7 3 £25,000 -9.09% 1
Tring - 2 £30,000 - 1
IT Support
East of England

IT Support Skill Set
Top 30 Co-occurring Skills and Capabilities in Hertfordshire

For the 6 months to 24 April 2024, IT Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Hertfordshire region featuring IT Support in the job title.

1 76 (60.80%) Microsoft 365
2 73 (58.40%) Windows
3 57 (45.60%) Active Directory
4 51 (40.80%) Microsoft
5 43 (34.40%) Azure
6 40 (32.00%) Windows Server
7 39 (31.20%) Customer Service
8 32 (25.60%) Microsoft Exchange
9 31 (24.80%) Windows 10
10 28 (22.40%) Social Skills
11 26 (20.80%) Microsoft Office
12 24 (19.20%) Virtual Desktop
13 18 (14.40%) Apple
13 18 (14.40%) SharePoint
14 17 (13.60%) VMware
15 16 (12.80%) Apple iOS
16 15 (12.00%) Hyper-V
16 15 (12.00%) VMware Infrastructure
17 14 (11.20%) Wi-Fi
17 14 (11.20%) Internet
17 14 (11.20%) LAN
17 14 (11.20%) WAN
18 13 (10.40%) PowerShell
18 13 (10.40%) Microsoft Intune
18 13 (10.40%) Entra ID
18 13 (10.40%) Problem-Solving
19 12 (9.60%) Android
19 12 (9.60%) ITIL
20 11 (8.80%) Citrix
21 10 (8.00%) Mac OS

IT Support Skill Set
Co-occurring Skills and Capabilities in Hertfordshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 32 (25.60%) Microsoft Exchange
2 18 (14.40%) SharePoint
3 7 (5.60%) Exchange Server 2013
4 4 (3.20%) IIS
5 2 (1.60%) WordPress
Applications
1 26 (20.80%) Microsoft Office
2 4 (3.20%) Microsoft Project
3 3 (2.40%) Final Cut Pro
3 3 (2.40%) Pro Tools
Cloud Services
1 76 (60.80%) Microsoft 365
2 43 (34.40%) Azure
3 13 (10.40%) Entra ID
4 8 (6.40%) Google Workspace
5 3 (2.40%) AWS
6 2 (1.60%) OneDrive
Communications & Networking
1 14 (11.20%) Internet
1 14 (11.20%) LAN
1 14 (11.20%) WAN
1 14 (11.20%) Wi-Fi
2 10 (8.00%) Remote Desktop
3 8 (6.40%) DNS
3 8 (6.40%) Firewall
4 6 (4.80%) DHCP
4 6 (4.80%) TCP/IP
4 6 (4.80%) Wireless
5 4 (3.20%) VPN
6 2 (1.60%) DKIM
6 2 (1.60%) DMARC
6 2 (1.60%) PBX
6 2 (1.60%) VoIP
7 1 (0.80%) SAN
7 1 (0.80%) VLAN
Database & Business Intelligence
1 8 (6.40%) Amazon RDS
2 7 (5.60%) SQL Server
Development Applications
1 4 (3.20%) JIRA
General
1 28 (22.40%) Social Skills
2 8 (6.40%) Finance
3 7 (5.60%) Inclusion and Diversity
4 4 (3.20%) Analytical Skills
4 4 (3.20%) Documentation Skills
4 4 (3.20%) Retail
5 1 (0.80%) Manufacturing
5 1 (0.80%) Telecoms
Libraries, Frameworks & Software Standards
1 5 (4.00%) CSS
1 5 (4.00%) HTML
Miscellaneous
1 10 (8.00%) Social Media
2 9 (7.20%) iPad
3 8 (6.40%) Driving Licence
4 3 (2.40%) Acoustics
4 3 (2.40%) Self-Motivation
4 3 (2.40%) Video\Live Streaming
5 2 (1.60%) CCTV
5 2 (1.60%) Digital Media
5 2 (1.60%) Handset
5 2 (1.60%) Management Information System
6 1 (0.80%) Client/Server
6 1 (0.80%) Sports Betting
6 1 (0.80%) Virtual Team
Operating Systems
1 73 (58.40%) Windows
2 40 (32.00%) Windows Server
3 31 (24.80%) Windows 10
4 16 (12.80%) Apple iOS
5 12 (9.60%) Android
6 10 (8.00%) Mac OS
6 10 (8.00%) Windows Server 2019
7 9 (7.20%) Windows Server 2016
8 7 (5.60%) Linux
9 6 (4.80%) Windows Server 2012
10 5 (4.00%) Windows 7
10 5 (4.00%) Windows 8
11 2 (1.60%) Mac OS X
Processes & Methodologies
1 39 (31.20%) Customer Service
2 13 (10.40%) Problem-Solving
3 12 (9.60%) ITIL
4 9 (7.20%) Server Management
5 8 (6.40%) Incident Management
5 8 (6.40%) Line Management
6 7 (5.60%) Software Deployment
6 7 (5.60%) Software Testing
7 6 (4.80%) Remote Monitoring and Management
7 6 (4.80%) Service Delivery
7 6 (4.80%) Stakeholder Management
7 6 (4.80%) Time Management
8 5 (4.00%) Break/Fix
8 5 (4.00%) Project Delivery
9 4 (3.20%) Application Virtualisation
9 4 (3.20%) Computer Science
9 4 (3.20%) Customer Engagement
9 4 (3.20%) Data Loss Prevention
9 4 (3.20%) Service Desk Management
10 3 (2.40%) Change Control
Programming Languages
1 13 (10.40%) PowerShell
2 5 (4.00%) VB
3 4 (3.20%) SQL
Qualifications
1 8 (6.40%) MCP
2 6 (4.80%) Degree
3 5 (4.00%) DBS Check
4 4 (3.20%) A+ Certification
4 4 (3.20%) Computer Science Degree
5 3 (2.40%) Microsoft Certification
6 2 (1.60%) ITIL Foundation Certificate
7 1 (0.80%) CCAA
7 1 (0.80%) CCNA
7 1 (0.80%) Cisco Certification
7 1 (0.80%) Citrix Certification
7 1 (0.80%) MCTS
7 1 (0.80%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 2 (1.60%) Cyber Essentials
1 2 (1.60%) GDPR
2 1 (0.80%) SLA
System Software
1 57 (45.60%) Active Directory
2 24 (19.20%) Virtual Desktop
3 15 (12.00%) Hyper-V
3 15 (12.00%) VMware Infrastructure
4 4 (3.20%) VMware ESXi
5 2 (1.60%) Terminal Services
6 1 (0.80%) vSphere
Systems Management
1 13 (10.40%) Microsoft Intune
2 4 (3.20%) WhatsUp Gold
Vendors
1 51 (40.80%) Microsoft
2 18 (14.40%) Apple
3 17 (13.60%) VMware
4 11 (8.80%) Citrix
5 8 (6.40%) Google
6 6 (4.80%) Meraki
7 4 (3.20%) Veeam
8 3 (2.40%) HP
9 2 (1.60%) Cisco
9 2 (1.60%) ConnectWise
9 2 (1.60%) Sage
10 1 (0.80%) Draytek
10 1 (0.80%) SonicWALL
10 1 (0.80%) WatchGuard