Period
to 20 January 2021

The median annual salary for an IT Support was £31,000 in advertised job vacancies in Hertfordshire during the 6 months to 20 January 2021.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

IT Support
East of England > Hertfordshire
6 months to
20 Jan 2021
Same period 2020 Same period 2019
Rank 53 52 71
Rank change year-on-year -1 +19 +50
Permanent jobs requiring an IT Support 15 104 134
As % of all permanent jobs advertised in Hertfordshire 2.59% 5.27% 3.79%
As % of the Job Titles category 2.75% 5.56% 3.91%
Number of salaries quoted 14 94 124
Median annual salary £31,000 £27,500 £30,000
Median salary % change year-on-year +12.73% -8.33% +11.11%
10th Percentile £24,825 £21,250 £21,500
90th Percentile £53,250 £35,000 £41,250
East of England median annual salary £26,500 £27,500 £30,000
% change year-on-year -3.64% -8.33% +15.38%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Hertfordshire. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Hertfordshire
Permanent vacancies in Hertfordshire with a recognized job title 545 1,869 3,429
% of permanent IT jobs with a recognized job title 93.97% 94.78% 96.97%
Number of salaries quoted 374 1,448 2,731
Median annual salary £47,500 £50,000 £50,000
Median salary % change year-on-year -5.00% - +5.26%
10th Percentile £27,825 £26,250 £25,500
90th Percentile £72,500 £77,500 £73,750
East of England median annual salary £47,500 £47,500 £45,000
% change year-on-year - +5.56% -4.26%

IT Support
Job Vacancy Trend in Hertfordshire

Job postings that featured IT Support in the job title as a proportion of all IT jobs advertised in Hertfordshire.

Job vacancy trend for IT Support in Hertfordshire

IT Support
Salary Trend in Hertfordshire

3-month moving average salary quoted in jobs citing IT Support in Hertfordshire.

Salary trend for IT Support in Hertfordshire

IT Support
Salary Histogram in Hertfordshire

Salary distribution for jobs citing IT Support in Hertfordshire over the 6 months to 20 January 2021.

Salary histogram for IT Support in Hertfordshire

IT Support
Job Locations in Hertfordshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support within the Hertfordshire region over the 6 months to 20 January 2021. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Watford -2 7 £40,000 +45.45%
Hemel Hempstead +14 4 £31,000 +47.62%
St Albans +47 1 £25,500 -20.31%
Stevenage -6 1 £22,100 +16.32% 1
Hatfield - 1 - -
IT Support
East of England

IT Support Skill Set
Top 30 Co-occurring IT Skills in Hertfordshire

For the 6 months to 20 January 2021, IT Support job roles required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Hertfordshire region featuring IT Support in the job title.

1 9 (60.00%) Office 365
2 8 (53.33%) Windows
3 7 (46.67%) Azure
4 6 (40.00%) Active Directory
4 6 (40.00%) Windows Server
5 4 (26.67%) Windows Server 2012
5 4 (26.67%) Windows 10
5 4 (26.67%) ITIL
5 4 (26.67%) TCP/IP
6 3 (20.00%) PRINCE2
6 3 (20.00%) VMware ESXi
6 3 (20.00%) Performance Improvement
6 3 (20.00%) Life Science
6 3 (20.00%) PowerShell
6 3 (20.00%) Windows Server 2008
6 3 (20.00%) VMware
6 3 (20.00%) Data Centre
6 3 (20.00%) Windows Server 2016
6 3 (20.00%) Analytical Skills
7 2 (13.33%) Continuous Delivery
7 2 (13.33%) Problem-Solving
7 2 (13.33%) VLAN
7 2 (13.33%) Microsoft
7 2 (13.33%) Internet
7 2 (13.33%) DHCP
7 2 (13.33%) DNS
7 2 (13.33%) Microsoft Office
8 1 (6.67%) ASP.NET
8 1 (6.67%) XML
8 1 (6.67%) MCP

IT Support Skill Set
Co-occurring IT Skills in Hertfordshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (6.67%) Confluence
1 1 (6.67%) SharePoint
1 1 (6.67%) SharePoint 2013
Applications
1 2 (13.33%) Microsoft Office
2 1 (6.67%) Microsoft Excel
Cloud Services
1 9 (60.00%) Office 365
2 7 (46.67%) Azure
3 1 (6.67%) Azure Active Directory
Communications & Networking
1 4 (26.67%) TCP/IP
2 2 (13.33%) DHCP
2 2 (13.33%) DNS
2 2 (13.33%) Internet
2 2 (13.33%) VLAN
3 1 (6.67%) VoIP
Database & Business Intelligence
1 1 (6.67%) Relational Database
1 1 (6.67%) SQL Server
1 1 (6.67%) SQL Server Reporting Services
Development Applications
1 1 (6.67%) JIRA
General
1 1 (6.67%) Finance
1 1 (6.67%) Manufacturing
1 1 (6.67%) Marketing
Libraries, Frameworks & Software Standards
1 1 (6.67%) .NET
1 1 (6.67%) ASP.NET
1 1 (6.67%) EDI
1 1 (6.67%) JavaBeans
1 1 (6.67%) XML
Miscellaneous
1 3 (20.00%) Analytical Skills
1 3 (20.00%) Data Centre
1 3 (20.00%) Life Science
2 1 (6.67%) EPoS
Operating Systems
1 8 (53.33%) Windows
2 6 (40.00%) Windows Server
3 4 (26.67%) Windows 10
3 4 (26.67%) Windows Server 2012
4 3 (20.00%) Windows Server 2008
4 3 (20.00%) Windows Server 2016
5 1 (6.67%) Android
5 1 (6.67%) Windows 7
Processes & Methodologies
1 4 (26.67%) ITIL
2 3 (20.00%) Performance Improvement
2 3 (20.00%) PRINCE2
3 2 (13.33%) Continuous Delivery
3 2 (13.33%) Problem-Solving
4 1 (6.67%) Agile Software Development
4 1 (6.67%) Business Intelligence
4 1 (6.67%) CRM
4 1 (6.67%) ERP
4 1 (6.67%) Incident Management
4 1 (6.67%) IT Strategy
4 1 (6.67%) ITIL V3
4 1 (6.67%) Logistics
4 1 (6.67%) Open Source
4 1 (6.67%) Scrum
4 1 (6.67%) Security Patching
4 1 (6.67%) TDD
4 1 (6.67%) Workshop Facilitation
Programming Languages
1 3 (20.00%) PowerShell
2 1 (6.67%) C#
2 1 (6.67%) Java
2 1 (6.67%) PHP
2 1 (6.67%) SQL
2 1 (6.67%) VB.NET
2 1 (6.67%) VBA
Qualifications
1 1 (6.67%) DBS Check
1 1 (6.67%) MCP
1 1 (6.67%) MCSA
1 1 (6.67%) Microsoft Certification
System Software
1 6 (40.00%) Active Directory
2 3 (20.00%) VMware ESXi
Vendors
1 3 (20.00%) VMware
2 2 (13.33%) Microsoft
3 1 (6.67%) DocuSign