Period
to 25 July 2017

The median annual salary for a Technical Support was £40,000 in advertised job vacancies in Kent during the 6 months to 25 July 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Technical Support
South East > Kent
6 months to
25 Jul 2017
Same period 2016 Same period 2015
Rank 114 117 128
Rank change year-on-year +3 +11 +10
Permanent jobs requiring a Technical Support 9 30 16
As % of all permanent IT jobs advertised in Kent 0.64% 1.45% 0.78%
As % of the Job Titles category 0.65% 1.47% 0.80%
Number of salaries quoted 4 28 16
Kent median annual salary £40,000 £26,000 £30,000
Median salary % change year-on-year +53.85% -13.33% +9.09%
10th Percentile £29,625 £21,000 £26,250
90th Percentile £42,500 £34,875 £50,000
South East median annual salary £32,500 £30,000 £32,000
% change year-on-year +8.33% -6.25% -1.54%

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in Kent. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
Kent
Permanent job vacancies with a job title containing a recognized job role 1386 2036 1997
As % of all permanent IT job vacancies advertised in Kent 98.09% 98.31% 96.75%
Number of salaries quoted 1184 1781 1781
Kent median annual salary £37,500 £40,000 £38,500
Median salary % change year-on-year -6.25% +3.90% -3.75%
10th Percentile £23,750 £22,750 £22,500
90th Percentile £58,375 £61,250 £58,750
South East median annual salary £45,000 £45,000 £44,000
% change year-on-year - +2.27% +3.53%

Technical Support
Job Vacancy Trend in Kent

Job postings that featured Technical Support in the job title as a percentage of all IT jobs advertised in Kent.

Job vacancy trend for Technical Support in Kent

Technical Support
Salary Trend in Kent

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support in Kent.

Salary trend for Technical Support in Kent

Technical Support
Salary Histogram in Kent

The salary distribution of IT jobs citing Technical Support in Kent over the 6 months to 25 July 2017.

Salary histogram for Technical Support in Kent

Technical Support
Job Locations in Kent

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Technical Support within the Kent region over the 6 months to 25 July 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Maidstone -2 2 - -
Chatham +4 1 - -
Dartford +1 1 £40,000 +45.45%
Dover - 1 - -
Technical Support
South East

Technical Support Skill Set
Top 30 Co-occurring IT Skills in Kent

For the 6 months to 25 July 2017, Technical Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Kent region featuring Technical Support in the job title.

1 3 (33.33%) SLA
1 3 (33.33%) Remedy
1 3 (33.33%) ITIL
1 3 (33.33%) Service Delivery
1 3 (33.33%) Statistics
1 3 (33.33%) Problem Management
1 3 (33.33%) SaaS
1 3 (33.33%) Mentoring
1 3 (33.33%) People Management
2 2 (22.22%) Windows 8
2 2 (22.22%) Windows 7
2 2 (22.22%) Windows 10
2 2 (22.22%) Windows Server
2 2 (22.22%) Android
2 2 (22.22%) Finance
2 2 (22.22%) Windows
2 2 (22.22%) Active Directory
2 2 (22.22%) Cisco
2 2 (22.22%) MS Exchange
3 1 (11.11%) DHCP
3 1 (11.11%) FTP
3 1 (11.11%) TCP/IP
3 1 (11.11%) DNS
3 1 (11.11%) Microsoft
3 1 (11.11%) CCNA
3 1 (11.11%) Cisco Certification
3 1 (11.11%) Juniper
3 1 (11.11%) CheckPoint
3 1 (11.11%) Sophos
3 1 (11.11%) ACCA

Technical Support Skill Set
Co-occurring IT Skills in Kent by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (22.22%) MS Exchange
2 1 (11.11%) Exchange Server 2010
Applications
1 1 (11.11%) Microsoft Office
Cloud Services
1 3 (33.33%) SaaS
2 1 (11.11%) Office 365
2 1 (11.11%) Slack
Communications & Networking
1 1 (11.11%) Cisco ASA
1 1 (11.11%) Cisco PIX
1 1 (11.11%) DHCP
1 1 (11.11%) DNS
1 1 (11.11%) FirePass
1 1 (11.11%) Firewall
1 1 (11.11%) FTP
1 1 (11.11%) NAS
1 1 (11.11%) Network Security
1 1 (11.11%) Remote Desktop
1 1 (11.11%) TCP/IP
General
1 2 (22.22%) Finance
2 1 (11.11%) Retail
Miscellaneous
1 1 (11.11%) iPhone
1 1 (11.11%) Management Information System
Operating Systems
1 2 (22.22%) Android
1 2 (22.22%) Windows
1 2 (22.22%) Windows 10
1 2 (22.22%) Windows 7
1 2 (22.22%) Windows 8
1 2 (22.22%) Windows Server
2 1 (11.11%) Apple iOS
Processes & Methodologies
1 3 (33.33%) ITIL
1 3 (33.33%) Mentoring
1 3 (33.33%) People Management
1 3 (33.33%) Problem Management
1 3 (33.33%) Service Delivery
1 3 (33.33%) Statistics
2 1 (11.11%) Change Management
2 1 (11.11%) Contact Management
2 1 (11.11%) CRM
2 1 (11.11%) Customer Requirements
2 1 (11.11%) ITSM
2 1 (11.11%) Mobile Device Management
2 1 (11.11%) Patch Management
2 1 (11.11%) Service Management
2 1 (11.11%) Software Deployment
Qualifications
1 1 (11.11%) AAT
1 1 (11.11%) ACCA
1 1 (11.11%) CCNA
1 1 (11.11%) CIMA
1 1 (11.11%) Cisco Certification
1 1 (11.11%) Degree
1 1 (11.11%) Security Cleared
Quality Assurance & Compliance
1 3 (33.33%) SLA
2 1 (11.11%) QA
System Software
1 2 (22.22%) Active Directory
Systems Management
1 1 (11.11%) SCCM
Vendors
1 3 (33.33%) Remedy
2 2 (22.22%) Cisco
3 1 (11.11%) Blue Coat
3 1 (11.11%) CheckPoint
3 1 (11.11%) F5
3 1 (11.11%) Forcepoint
3 1 (11.11%) Juniper
3 1 (11.11%) Microsoft
3 1 (11.11%) Sophos
Kent
Proactive Appointments
Salary: £25000 - £30000 per annum + Excellent Benefits
Posted: Yesterday