Period
to 16 November 2018

The median annual salary for a Technical Support was £33,750 in advertised job vacancies in Kent during the 6 months to 16 November 2018.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Technical Support
South East > Kent
6 months to
16 Nov 2018
Same period 2017 Same period 2016
Rank 84 82 113
Rank change year-on-year -2 +31 +18
Permanent jobs requiring a Technical Support 8 26 18
As % of all permanent IT jobs advertised in Kent 0.81% 1.97% 1.05%
As % of the Job Titles category 0.84% 2.01% 1.07%
Number of salaries quoted 8 20 12
Kent median annual salary £33,750 £27,500 £27,000
Median salary % change year-on-year +22.73% +1.85% -22.86%
10th Percentile £26,225 £26,250 £19,675
90th Percentile £38,750 £28,750 £29,500
South East median annual salary £30,000 £29,250 £30,000
% change year-on-year +2.56% -2.50% -7.69%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Kent. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Kent
Permanent vacancies in Kent with a recognized job title 954 1,296 1,683
% of permanent IT jobs with a recognized job title 96.75% 98.03% 98.25%
Number of salaries quoted 826 1,099 1,495
Kent median annual salary £40,000 £42,500 £40,000
Median salary % change year-on-year -5.88% +6.25% -
10th Percentile £25,675 £24,000 £22,850
90th Percentile £61,250 £62,500 £62,500
South East median annual salary £47,500 £45,000 £45,000
% change year-on-year +5.56% - +2.27%

Technical Support
Job Vacancy Trend in Kent

Job postings that featured Technical Support in the job title as a percentage of all IT jobs advertised in Kent.

Job vacancy trend for Technical Support in Kent

Technical Support
Salary Trend in Kent

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support in Kent.

Salary trend for Technical Support in Kent

Technical Support
Salary Histogram in Kent

The salary distribution of IT jobs citing Technical Support in Kent over the 6 months to 16 November 2018.

Salary histogram for Technical Support in Kent

Technical Support
Job Locations in Kent

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Technical Support within the Kent region over the 6 months to 16 November 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Whitstable - 3 £37,500 -
Chatham +2 2 £31,000 +27.84%
Maidstone -8 1 £21,000 -
Dartford - 1 £31,000 -
Technical Support
South East

Technical Support Skill Set
Top 30 Co-occurring IT Skills in Kent

For the 6 months to 16 November 2018, Technical Support job roles required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Kent region featuring Technical Support in the job title.

1 4 (50.00%) SQL
1 4 (50.00%) Agile Software Development
2 3 (37.50%) Problem Management
2 3 (37.50%) Release Management
2 3 (37.50%) Red Hat Enterprise Linux
2 3 (37.50%) Big Data
2 3 (37.50%) Red Hat
2 3 (37.50%) Management Information System
2 3 (37.50%) SUSE
2 3 (37.50%) Oracle
2 3 (37.50%) Unix
2 3 (37.50%) AIX
2 3 (37.50%) HPUX
2 3 (37.50%) Solaris
2 3 (37.50%) Linux
2 3 (37.50%) Sun
3 2 (25.00%) Due Diligence
3 2 (25.00%) SLA
3 2 (25.00%) Microsoft
3 2 (25.00%) MS Visio
3 2 (25.00%) Microsoft Excel
3 2 (25.00%) SQL Server
3 2 (25.00%) Microsoft Project
3 2 (25.00%) Continuous Improvement
3 2 (25.00%) PL/SQL
3 2 (25.00%) Microsoft PowerPoint
4 1 (12.50%) MCDST
4 1 (12.50%) Degree
4 1 (12.50%) Finnish Language
4 1 (12.50%) Swedish Language

Technical Support Skill Set
Co-occurring IT Skills in Kent by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (12.50%) MS Exchange
Applications
1 2 (25.00%) Microsoft Excel
1 2 (25.00%) Microsoft PowerPoint
1 2 (25.00%) Microsoft Project
1 2 (25.00%) MS Visio
Cloud Services
1 1 (12.50%) Office 365
Communications & Networking
1 1 (12.50%) DHCP
1 1 (12.50%) DNS
1 1 (12.50%) Internet
Database & Business Intelligence
1 3 (37.50%) Big Data
2 2 (25.00%) SQL Server
General
1 1 (12.50%) Finance
1 1 (12.50%) Finnish Language
1 1 (12.50%) Swedish Language
Miscellaneous
1 3 (37.50%) Management Information System
2 1 (12.50%) Analytical Mindset
2 1 (12.50%) Analytical Skills
Operating Systems
1 3 (37.50%) AIX
1 3 (37.50%) HPUX
1 3 (37.50%) Linux
1 3 (37.50%) Red Hat Enterprise Linux
1 3 (37.50%) Solaris
1 3 (37.50%) SUSE
1 3 (37.50%) Unix
Processes & Methodologies
1 4 (50.00%) Agile Software Development
2 3 (37.50%) Problem Management
2 3 (37.50%) Release Management
3 2 (25.00%) Continuous Improvement
3 2 (25.00%) Due Diligence
4 1 (12.50%) CRM
4 1 (12.50%) Hardware Maintenance
4 1 (12.50%) Project Management
Programming Languages
1 4 (50.00%) SQL
2 2 (25.00%) PL/SQL
Qualifications
1 1 (12.50%) Degree
1 1 (12.50%) MCDST
1 1 (12.50%) Microsoft Certification
Quality Assurance & Compliance
1 2 (25.00%) SLA
System Software
1 1 (12.50%) Active Directory
Vendors
1 3 (37.50%) Oracle
1 3 (37.50%) Red Hat
1 3 (37.50%) Sun
2 2 (25.00%) Microsoft