Period
to 19 July 2019

The median annual salary for an IT Support was £28,000 in advertised job vacancies in Leeds during the 6 months to 19 July 2019.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

IT Support
6 months to
19 Jul 2019
Same period 2018 Same period 2017
Rank 96 152 120
Rank change year-on-year +56 -32 +25
Permanent jobs requiring an IT Support 79 55 115
As % of all permanent IT jobs advertised in Leeds 2.54% 1.16% 2.25%
As % of the Job Titles category 2.61% 1.20% 2.32%
Number of salaries quoted 70 49 112
Leeds median annual salary £28,000 £28,000 £25,000
Median salary % change year-on-year - +12.00% -
10th Percentile £20,350 £21,250 £18,750
90th Percentile £48,250 £40,300 £35,000
West Yorkshire median annual salary £27,500 £27,250 £25,500
% change year-on-year +0.92% +6.86% +2.00%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Leeds. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Leeds
Permanent vacancies in Leeds with a recognized job title 3,023 4,592 4,964
% of permanent IT jobs with a recognized job title 97.30% 96.86% 97.07%
Number of salaries quoted 2,606 3,852 4,242
Leeds median annual salary £45,000 £45,000 £44,000
Median salary % change year-on-year - +2.27% +10.00%
10th Percentile £28,750 £27,500 £26,250
90th Percentile £65,000 £65,000 £62,500
West Yorkshire median annual salary £42,500 £45,000 £42,500
% change year-on-year -5.56% +5.88% +6.25%

IT Support
Job Vacancy Trend in Leeds

Job postings that featured IT Support in the job title as a percentage of all IT jobs advertised in Leeds.

Job vacancy trend for IT Support in Leeds

IT Support
Salary Trend in Leeds

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IT Support in Leeds.

Salary trend for IT Support in Leeds

IT Support
Salary Histogram in Leeds

The salary distribution of IT jobs citing IT Support in Leeds over the 6 months to 19 July 2019.

Salary histogram for IT Support in Leeds

IT Support Skill Set
Top 30 Co-occurring IT Skills in Leeds

For the 6 months to 19 July 2019, IT Support job roles required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Leeds region featuring IT Support in the job title.

1 48 (60.76%) Active Directory
2 42 (53.16%) Microsoft
3 40 (50.63%) Windows
4 26 (32.91%) Windows Server
5 23 (29.11%) Microsoft Office
5 23 (29.11%) MS Exchange
6 21 (26.58%) Windows 10
6 21 (26.58%) Office 365
7 17 (21.52%) WAN
7 17 (21.52%) LAN
7 17 (21.52%) Problem-Solving
8 15 (18.99%) Exchange Server 2013
9 14 (17.72%) VMware
10 13 (16.46%) PowerShell
10 13 (16.46%) Windows 7
11 12 (15.19%) Windows Server 2008
12 11 (13.92%) VMware Infrastructure
12 11 (13.92%) Exchange Server 2010
12 11 (13.92%) Patch Management
13 10 (12.66%) Windows Server 2012
14 9 (11.39%) Analytical Skills
14 9 (11.39%) Wi-Fi
14 9 (11.39%) Service Delivery
14 9 (11.39%) SMTP
14 9 (11.39%) ITIL
15 8 (10.13%) SQL Server
15 8 (10.13%) Citrix
15 8 (10.13%) Firewall
15 8 (10.13%) Retail
15 8 (10.13%) Microsoft Azure

IT Support Skill Set
Co-occurring IT Skills in Leeds by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 23 (29.11%) MS Exchange
2 15 (18.99%) Exchange Server 2013
3 11 (13.92%) Exchange Server 2010
4 6 (7.59%) SharePoint
5 5 (6.33%) IIS
6 4 (5.06%) Skype for Business
7 2 (2.53%) SharePoint 2010
7 2 (2.53%) SharePoint 2013
8 1 (1.27%) IBM Domino
8 1 (1.27%) IBM Notes
Applications
1 23 (29.11%) Microsoft Office
2 6 (7.59%) Microsoft Excel
3 1 (1.27%) MS Visio
Cloud Services
1 21 (26.58%) Office 365
2 8 (10.13%) Microsoft Azure
3 5 (6.33%) Amazon AWS
4 2 (2.53%) IaaS
5 1 (1.27%) OneDrive
Communications & Networking
1 17 (21.52%) LAN
1 17 (21.52%) WAN
2 9 (11.39%) SMTP
2 9 (11.39%) Wi-Fi
3 8 (10.13%) Firewall
4 7 (8.86%) Internet
5 5 (6.33%) VPN
6 4 (5.06%) DHCP
6 4 (5.06%) DNS
6 4 (5.06%) Remote Desktop
6 4 (5.06%) TCP/IP
6 4 (5.06%) VoIP
7 3 (3.80%) Cisco IOS
8 2 (2.53%) FTP
8 2 (2.53%) HTTP
8 2 (2.53%) HTTPS
8 2 (2.53%) ICMP
8 2 (2.53%) Skype
8 2 (2.53%) SNMP
9 1 (1.27%) SAN
Database & Business Intelligence
1 8 (10.13%) SQL Server
2 3 (3.80%) SQL Server Reporting Services
3 1 (1.27%) Crystal Reports
Development Applications
1 4 (5.06%) Visual Studio
General
1 8 (10.13%) Retail
2 7 (8.86%) Manufacturing
3 6 (7.59%) Telecoms
4 4 (5.06%) Finance
5 2 (2.53%) Legal
Libraries, Frameworks & Software Standards
1 4 (5.06%) HTML
2 3 (3.80%) Spring
2 3 (3.80%) X-Windows
3 2 (2.53%) .NET
3 2 (2.53%) CSS
Miscellaneous
1 9 (11.39%) Analytical Skills
2 8 (10.13%) Self-Motivation
3 6 (7.59%) iPad
4 5 (6.33%) e-Learning
5 3 (3.80%) Driving Licence
6 2 (2.53%) Data Centre
6 2 (2.53%) HP Storage
Operating Systems
1 40 (50.63%) Windows
2 26 (32.91%) Windows Server
3 21 (26.58%) Windows 10
4 13 (16.46%) Windows 7
5 12 (15.19%) Windows Server 2008
6 10 (12.66%) Windows Server 2012
7 5 (6.33%) Windows XP
8 4 (5.06%) Windows 8
8 4 (5.06%) Windows Server 2003
9 3 (3.80%) Android
9 3 (3.80%) Linux
9 3 (3.80%) Mac OS
9 3 (3.80%) Unix
10 2 (2.53%) VMS
Processes & Methodologies
1 17 (21.52%) Problem-Solving
2 11 (13.92%) Patch Management
3 9 (11.39%) ITIL
3 9 (11.39%) Service Delivery
4 7 (8.86%) Antivirus Management
4 7 (8.86%) Mathematics
4 7 (8.86%) Performance Management
4 7 (8.86%) Project Management
5 6 (7.59%) Supplier Management
6 5 (6.33%) E-Discovery
6 5 (6.33%) Process Improvement
7 4 (5.06%) Logistics
7 4 (5.06%) Preventative Maintenance
7 4 (5.06%) Time Management
8 3 (3.80%) Asset Management
8 3 (3.80%) Change Management
8 3 (3.80%) Hardware Maintenance
8 3 (3.80%) Incident Management
8 3 (3.80%) System Testing
8 3 (3.80%) Workload Management
Programming Languages
1 13 (16.46%) PowerShell
2 7 (8.86%) C
2 7 (8.86%) SQL
3 4 (5.06%) Java
3 4 (5.06%) VB
4 3 (3.80%) C++
5 2 (2.53%) VBA
6 1 (1.27%) PHP
Qualifications
1 6 (7.59%) ITIL Certification
2 3 (3.80%) CCNA
2 3 (3.80%) Cisco Certification
2 3 (3.80%) Microsoft Certification
3 2 (2.53%) A+ Certification
3 2 (2.53%) MCITP
4 1 (1.27%) MCSA
4 1 (1.27%) MCSE
Quality Assurance & Compliance
1 6 (7.59%) SLA
System Software
1 48 (60.76%) Active Directory
2 11 (13.92%) VMware Infrastructure
3 7 (8.86%) Hyper-V
3 7 (8.86%) Virtual Servers
4 6 (7.59%) Microsoft Virtual Server
4 6 (7.59%) XenApp
5 2 (2.53%) Citrix Hypervisor
5 2 (2.53%) Firmware
Systems Management
1 3 (3.80%) MaaS360
2 2 (2.53%) NetBackup
2 2 (2.53%) SCCM
3 1 (1.27%) Backup Exec
3 1 (1.27%) Norton AntiVirus
Vendors
1 42 (53.16%) Microsoft
2 14 (17.72%) VMware
3 8 (10.13%) Citrix
4 3 (3.80%) Apple
4 3 (3.80%) Avaya
4 3 (3.80%) Cisco
4 3 (3.80%) Kaspersky
4 3 (3.80%) Meraki
4 3 (3.80%) Sophos
4 3 (3.80%) Symantec
4 3 (3.80%) Veeam
5 2 (2.53%) Dell
5 2 (2.53%) HP
5 2 (2.53%) ServiceNow
5 2 (2.53%) SonicWALL
6 1 (1.27%) Altiris
6 1 (1.27%) CheckPoint
6 1 (1.27%) Lotus
6 1 (1.27%) Remedy
6 1 (1.27%) Veritas