Period
to 28 February 2020

The median annual salary for an IT Support was £25,000 in advertised job vacancies in Leeds during the 6 months to 28 February 2020.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

IT Support
6 months to
28 Feb 2020
Same period 2019 Same period 2018
Rank 119 132 145
Rank change year-on-year +13 +13 0
Permanent jobs requiring an IT Support 55 50 69
As % of all permanent IT jobs advertised in Leeds 1.83% 1.57% 1.39%
As % of the Job Titles category 1.89% 1.61% 1.42%
Number of salaries quoted 44 43 59
Leeds median annual salary £25,000 £30,000 £28,000
Median salary % change year-on-year -16.67% +7.14% +24.44%
10th Percentile £20,150 £22,750 £20,000
90th Percentile £43,025 £43,750 £38,750
West Yorkshire median annual salary £25,000 £29,500 £26,000
% change year-on-year -15.25% +13.46% +6.12%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Leeds. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Leeds
Permanent vacancies in Leeds with a recognized job title 2,906 3,107 4,847
% of permanent IT jobs with a recognized job title 96.45% 97.34% 97.41%
Number of salaries quoted 2,441 2,668 4,123
Leeds median annual salary £48,500 £45,000 £45,000
Median salary % change year-on-year +7.78% - +5.88%
10th Percentile £28,500 £26,750 £29,000
90th Percentile £70,000 £65,000 £61,250
West Yorkshire median annual salary £45,000 £42,500 £42,500
% change year-on-year +5.88% - -

IT Support
Job Vacancy Trend in Leeds

Job postings that featured IT Support in the job title as a percentage of all IT jobs advertised in Leeds.

Job vacancy trend for IT Support in Leeds

IT Support
Salary Trend in Leeds

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IT Support in Leeds.

Salary trend for IT Support in Leeds

IT Support
Salary Histogram in Leeds

The salary distribution of IT jobs citing IT Support in Leeds over the 6 months to 28 February 2020.

Salary histogram for IT Support in Leeds

IT Support Skill Set
Top 30 Co-occurring IT Skills in Leeds

For the 6 months to 28 February 2020, IT Support job roles required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Leeds region featuring IT Support in the job title.

1 27 (49.09%) Microsoft
2 25 (45.45%) Windows
3 20 (36.36%) Office 365
4 16 (29.09%) Hyper-V
5 15 (27.27%) Firewall
5 15 (27.27%) Legal
5 15 (27.27%) ITIL
5 15 (27.27%) Active Directory
6 13 (23.64%) Microsoft Office
6 13 (23.64%) Telecoms
7 12 (21.82%) Service Management
7 12 (21.82%) Microsoft Certification
7 12 (21.82%) Windows Server
7 12 (21.82%) Problem-Solving
8 11 (20.00%) ISO/IEC 27001
8 11 (20.00%) Disaster Recovery
8 11 (20.00%) SQL Server
8 11 (20.00%) Cisco
8 11 (20.00%) SAN
9 10 (18.18%) SQL
9 10 (18.18%) Business Continuity
9 10 (18.18%) Azure
10 9 (16.36%) .NET
10 9 (16.36%) NetApp
11 8 (14.55%) VMware
12 7 (12.73%) Wi-Fi
12 7 (12.73%) SLA
12 7 (12.73%) VMware Infrastructure
13 6 (10.91%) Data Cleansing
13 6 (10.91%) AWS

IT Support Skill Set
Co-occurring IT Skills in Leeds by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 6 (10.91%) SharePoint
2 2 (3.64%) IIS
2 2 (3.64%) MS Exchange
3 1 (1.82%) Exchange Server 2010
3 1 (1.82%) Exchange Server 2013
3 1 (1.82%) Skype for Business
Applications
1 13 (23.64%) Microsoft Office
2 6 (10.91%) Microsoft Excel
Business Applications
1 1 (1.82%) Dynamics CRM
1 1 (1.82%) Sage CRM
Cloud Services
1 20 (36.36%) Office 365
2 10 (18.18%) Azure
3 6 (10.91%) AWS
4 3 (5.45%) Cloud Computing
4 3 (5.45%) Mimecast
Communications & Networking
1 15 (27.27%) Firewall
2 11 (20.00%) SAN
3 7 (12.73%) Wi-Fi
4 6 (10.91%) DHCP
4 6 (10.91%) DNS
4 6 (10.91%) LAN
4 6 (10.91%) VoIP
4 6 (10.91%) WAN
5 5 (9.09%) TCP/IP
Database & Business Intelligence
1 11 (20.00%) SQL Server
2 6 (10.91%) Qlik Sense
3 1 (1.82%) Amazon RDS
3 1 (1.82%) MS Access
General
1 15 (27.27%) Legal
2 13 (23.64%) Telecoms
3 6 (10.91%) Finance
4 1 (1.82%) Marketing
Libraries, Frameworks & Software Standards
1 9 (16.36%) .NET
Miscellaneous
1 6 (10.91%) Driving Licence
2 4 (7.27%) Data Centre
3 2 (3.64%) Client/Server
3 2 (3.64%) Management Information System
4 1 (1.82%) PKI
4 1 (1.82%) Public Cloud
4 1 (1.82%) Social Media
Operating Systems
1 25 (45.45%) Windows
2 12 (21.82%) Windows Server
3 4 (7.27%) Windows 7
3 4 (7.27%) Windows Server 2008
4 3 (5.45%) Windows 8
4 3 (5.45%) Windows Server 2012
5 2 (3.64%) Windows 10
6 1 (1.82%) Android
6 1 (1.82%) Apple iOS
6 1 (1.82%) Linux
6 1 (1.82%) Windows XP
Processes & Methodologies
1 15 (27.27%) ITIL
2 12 (21.82%) Problem-Solving
2 12 (21.82%) Service Management
3 11 (20.00%) Disaster Recovery
4 10 (18.18%) Business Continuity
5 6 (10.91%) Data Analysis
5 6 (10.91%) Data Cleansing
5 6 (10.91%) Data Management
5 6 (10.91%) Service Delivery
5 6 (10.91%) Service Desk Management
6 4 (7.27%) Change Control
6 4 (7.27%) Change Management
7 3 (5.45%) Email Filtering
7 3 (5.45%) Infrastructure Engineering
7 3 (5.45%) Kalman Filter
8 2 (3.64%) Creative Problem-Solving
8 2 (3.64%) CRM
8 2 (3.64%) Document Management
8 2 (3.64%) Information Management
8 2 (3.64%) IT Strategy
Programming Languages
1 10 (18.18%) SQL
2 6 (10.91%) VBA
Qualifications
1 12 (21.82%) Microsoft Certification
2 6 (10.91%) MCSE
3 4 (7.27%) ITIL Certification
3 4 (7.27%) MCITP
4 2 (3.64%) DBS Check
4 2 (3.64%) MCSA
4 2 (3.64%) VMware Certified Professional (VCP)
5 1 (1.82%) MCP
Quality Assurance & Compliance
1 11 (20.00%) ISO/IEC 27001
2 7 (12.73%) SLA
3 2 (3.64%) PMO
3 2 (3.64%) QA
System Software
1 16 (29.09%) Hyper-V
2 15 (27.27%) Active Directory
3 7 (12.73%) VMware Infrastructure
4 2 (3.64%) Xen
5 1 (1.82%) Firmware
5 1 (1.82%) XenApp
Systems Management
1 2 (3.64%) Backup Exec
2 1 (1.82%) Microsoft Intune
2 1 (1.82%) SCCM
2 1 (1.82%) WSUS
Vendors
1 27 (49.09%) Microsoft
2 11 (20.00%) Cisco
3 9 (16.36%) NetApp
4 8 (14.55%) VMware
5 5 (9.09%) Citrix
6 2 (3.64%) BT
6 2 (3.64%) Dell
6 2 (3.64%) EqualLogic
6 2 (3.64%) Fujitsu
6 2 (3.64%) Veeam
6 2 (3.64%) Zerto
7 1 (1.82%) Civica
7 1 (1.82%) Fortinet
7 1 (1.82%) Sage
7 1 (1.82%) Salesforce.com
7 1 (1.82%) ServiceNow
7 1 (1.82%) Sophos