Period
to 21 November 2017

The median annual salary for an IT Support was £25,500 in advertised job vacancies in Leeds during the 6 months to 21 November 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

IT Support
6 months to
21 Nov 2017
Same period 2016 Same period 2015
Rank 122 121 216
Rank change year-on-year -1 +95 -41
Permanent jobs requiring an IT Support 109 116 58
As % of all permanent IT jobs advertised in Leeds 2.19% 2.15% 0.84%
As % of the Job Titles category 2.25% 2.19% 0.86%
Number of salaries quoted 94 109 61
Leeds median annual salary £25,500 £24,150 £27,000
Median salary % change year-on-year +5.59% -10.56% +22.73%
10th Percentile £19,000 £20,250 £20,000
90th Percentile £31,775 £32,000 £37,500
West Yorkshire median annual salary £26,000 £25,000 £25,000
% change year-on-year +4.00% - +6.38%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Leeds. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Leeds
Permanent vacancies in Leeds with a recognized job title 4836 5292 6775
% of permanent IT jobs with a recognized job title 97.07% 98.04% 97.75%
Number of salaries quoted 4089 4563 5453
Leeds median annual salary £45,000 £42,500 £42,500
Median salary % change year-on-year +5.88% - +6.25%
10th Percentile £27,000 £25,750 £26,250
90th Percentile £62,500 £62,500 £60,000
West Yorkshire median annual salary £42,500 £42,500 £40,000
% change year-on-year - +6.25% -

IT Support
Job Vacancy Trend in Leeds

Job postings that featured IT Support in the job title as a percentage of all IT jobs advertised in Leeds.

Job vacancy trend for IT Support in Leeds

IT Support
Salary Trend in Leeds

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IT Support in Leeds.

Salary trend for IT Support in Leeds

IT Support
Salary Histogram in Leeds

The salary distribution of IT jobs citing IT Support in Leeds over the 6 months to 21 November 2017.

Salary histogram for IT Support in Leeds

IT Support Skill Set
Top 30 Co-occurring IT Skills in Leeds

For the 6 months to 21 November 2017, IT Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Leeds region featuring IT Support in the job title.

1 87 (79.82%) Windows
2 83 (76.15%) Active Directory
3 63 (57.80%) Microsoft
4 50 (45.87%) Windows Server
5 47 (43.12%) Microsoft Office
6 35 (32.11%) Windows Server 2008
6 35 (32.11%) VMware
7 31 (28.44%) Windows 7
8 30 (27.52%) Office 365
8 30 (27.52%) Windows Server 2012
9 27 (24.77%) ITIL
10 26 (23.85%) VMware Infrastructure
11 21 (19.27%) SQL
12 19 (17.43%) TCP/IP
13 18 (16.51%) DNS
13 18 (16.51%) DHCP
13 18 (16.51%) MS Exchange
14 17 (15.60%) VoIP
15 16 (14.68%) WAN
15 16 (14.68%) LAN
16 14 (12.84%) Telecoms
16 14 (12.84%) Citrix
17 13 (11.93%) Microsoft Certification
17 13 (11.93%) Exchange Server 2010
18 12 (11.01%) Hyper-V
18 12 (11.01%) Service Delivery
19 10 (9.17%) HP
19 10 (9.17%) Cisco
19 10 (9.17%) Windows Server 2003
19 10 (9.17%) Sophos

IT Support Skill Set
Co-occurring IT Skills in Leeds by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 18 (16.51%) MS Exchange
2 13 (11.93%) Exchange Server 2010
3 6 (5.50%) SharePoint
4 3 (2.75%) IBM Domino
4 3 (2.75%) IBM Notes
5 2 (1.83%) Exchange Server 2013
6 1 (0.92%) Exchange Server 2003
Applications
1 47 (43.12%) Microsoft Office
2 3 (2.75%) Microsoft Excel
2 3 (2.75%) Microsoft PowerPoint
3 1 (0.92%) MS Visio
Cloud Services
1 30 (27.52%) Office 365
2 9 (8.26%) Microsoft Azure
Communications & Networking
1 19 (17.43%) TCP/IP
2 18 (16.51%) DHCP
2 18 (16.51%) DNS
3 17 (15.60%) VoIP
4 16 (14.68%) LAN
4 16 (14.68%) WAN
5 9 (8.26%) Firewall
6 7 (6.42%) MPLS
6 7 (6.42%) SAN
7 6 (5.50%) VPN
8 5 (4.59%) 3G
8 5 (4.59%) Asterisk PBX
8 5 (4.59%) Remote Desktop
8 5 (4.59%) Wi-Fi
9 3 (2.75%) Internet
9 3 (2.75%) Wireless
10 2 (1.83%) Intranet
11 1 (0.92%) VLAN
11 1 (0.92%) WebEx
Database & Business Intelligence
1 6 (5.50%) SQL Server
Development Applications
1 1 (0.92%) MSI
General
1 14 (12.84%) Telecoms
2 8 (7.34%) Finance
3 6 (5.50%) Retail
4 3 (2.75%) Law
4 3 (2.75%) Legal
4 3 (2.75%) Marketing
5 2 (1.83%) Back Office
Libraries, Frameworks & Software Standards
1 3 (2.75%) HTML
2 2 (1.83%) Web Services
3 1 (0.92%) .NET
Miscellaneous
1 9 (8.26%) iPad
2 5 (4.59%) Smartphone
3 4 (3.67%) Driving Licence
4 3 (2.75%) iPhone
4 3 (2.75%) Video Conferencing
5 2 (1.83%) Analytical Skills
6 1 (0.92%) Client/Server
6 1 (0.92%) Mobile App
6 1 (0.92%) Mobile Computing
6 1 (0.92%) PlayStation
Operating Systems
1 87 (79.82%) Windows
2 50 (45.87%) Windows Server
3 35 (32.11%) Windows Server 2008
4 31 (28.44%) Windows 7
5 30 (27.52%) Windows Server 2012
6 10 (9.17%) Windows Server 2003
7 6 (5.50%) Android
7 6 (5.50%) Windows 10
8 4 (3.67%) Windows 2000 Server
9 2 (1.83%) Apple iOS
9 2 (1.83%) Windows 8
9 2 (1.83%) Windows XP
10 1 (0.92%) CentOS
10 1 (0.92%) Linux
10 1 (0.92%) Mac OS X
10 1 (0.92%) Red Hat Enterprise Linux
Processes & Methodologies
1 27 (24.77%) ITIL
2 12 (11.01%) Service Delivery
3 7 (6.42%) Incident Management
3 7 (6.42%) ITIL V3
4 6 (5.50%) Asset Management
4 6 (5.50%) Service Management
5 5 (4.59%) Statistics
6 4 (3.67%) Change Management
6 4 (3.67%) Knowledge Management
6 4 (3.67%) Performance Management
6 4 (3.67%) Project Management
6 4 (3.67%) Time Management
7 3 (2.75%) Creative Thinking
7 3 (2.75%) CRM
7 3 (2.75%) Digital Marketing
7 3 (2.75%) Problem Management
8 2 (1.83%) Continuous Improvement
8 2 (1.83%) Kalman Filter
8 2 (1.83%) Mentoring
8 2 (1.83%) Service Desk Management
Programming Languages
1 21 (19.27%) SQL
2 3 (2.75%) JavaScript
3 2 (1.83%) C
4 1 (0.92%) C#
4 1 (0.92%) PowerShell
Qualifications
1 13 (11.93%) Microsoft Certification
2 10 (9.17%) MCSA
3 9 (8.26%) CCNA
3 9 (8.26%) Cisco Certification
4 8 (7.34%) DBS Check
5 7 (6.42%) MCP
6 6 (5.50%) MCSE
7 3 (2.75%) MCITP
8 2 (1.83%) Degree
8 2 (1.83%) MCDST
9 1 (0.92%) ITIL Certification
9 1 (0.92%) ITIL Foundation Certificate
9 1 (0.92%) MCTS
9 1 (0.92%) MOS
Quality Assurance & Compliance
1 4 (3.67%) SLA
System Software
1 83 (76.15%) Active Directory
2 26 (23.85%) VMware Infrastructure
3 12 (11.01%) Hyper-V
4 5 (4.59%) Microsoft Virtual Server
4 5 (4.59%) OpenSIPS
4 5 (4.59%) Terminal Services
4 5 (4.59%) Virtual Servers
4 5 (4.59%) XenDesktop
5 4 (3.67%) XenApp
6 3 (2.75%) Virtual Desktop
7 2 (1.83%) vSphere
8 1 (0.92%) Microsoft App-V
Systems Management
1 9 (8.26%) WSUS
2 5 (4.59%) SCCM
3 4 (3.67%) Symantec Endpoint Protection
4 3 (2.75%) SCOM
5 2 (1.83%) Norton AntiVirus
6 1 (0.92%) Backup Exec
6 1 (0.92%) DameWare
Vendors
1 63 (57.80%) Microsoft
2 35 (32.11%) VMware
3 14 (12.84%) Citrix
4 10 (9.17%) Cisco
4 10 (9.17%) HP
4 10 (9.17%) Sophos
5 7 (6.42%) Avaya
6 6 (5.50%) Apple
6 6 (5.50%) Symantec
7 5 (4.59%) F5
7 5 (4.59%) McAfee
8 4 (3.67%) Kaspersky
9 3 (2.75%) Dell
9 3 (2.75%) Lotus
9 3 (2.75%) Veritas
10 2 (1.83%) Altiris
10 2 (1.83%) SAP
10 2 (1.83%) Sun
10 2 (1.83%) Veeam
11 1 (0.92%) Red Hat