Period
to 24 November 2017

The median annual salary for an IT Support was £26,000 in advertised job vacancies in West Yorkshire during the 6 months to 24 November 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

IT Support
Yorkshire > West Yorkshire
6 months to
24 Nov 2017
Same period 2016 Same period 2015
Rank 112 140 218
Rank change year-on-year +28 +78 -55
Permanent jobs requiring an IT Support 161 153 103
As % of all permanent IT jobs advertised in West Yorkshire 2.36% 1.99% 1.11%
As % of the Job Titles category 2.42% 2.03% 1.14%
Number of salaries quoted 136 142 101
West Yorkshire median annual salary £26,000 £25,000 £24,500
Median salary % change year-on-year +4.00% +2.04% +4.26%
10th Percentile £18,500 £20,325 £18,500
90th Percentile £32,250 £32,000 £35,000
Yorkshire median annual salary £25,000 £24,150 £24,000
% change year-on-year +3.52% +0.63% +2.13%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in West Yorkshire. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
West Yorkshire
Permanent vacancies in West Yorkshire with a recognized job title 6643 7541 9042
% of permanent IT jobs with a recognized job title 97.36% 98.09% 97.74%
Number of salaries quoted 5611 6513 7322
West Yorkshire median annual salary £42,500 £42,500 £40,000
Median salary % change year-on-year - +6.25% -
10th Percentile £26,250 £26,000 £25,250
90th Percentile £60,000 £63,750 £60,000
Yorkshire median annual salary £41,500 £40,000 £40,000
% change year-on-year +3.75% - +6.67%

IT Support
Job Vacancy Trend in West Yorkshire

Job postings that featured IT Support in the job title as a percentage of all IT jobs advertised in West Yorkshire.

Job vacancy trend for IT Support in West Yorkshire

IT Support
Salary Trend in West Yorkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IT Support in West Yorkshire.

Salary trend for IT Support in West Yorkshire

IT Support
Salary Histogram in West Yorkshire

The salary distribution of IT jobs citing IT Support in West Yorkshire over the 6 months to 24 November 2017.

Salary histogram for IT Support in West Yorkshire

IT Support
Job Locations in West Yorkshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support within the West Yorkshire region over the 6 months to 24 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Leeds +9 107 £25,250 +4.55% 3
Bradford +10 25 £19,625 -25.24%
Wakefield +9 8 £27,500 -12.00% 1
Pontefract +1 8 £28,500 +14.00%
Halifax +23 2 £80,000 +166.67%
Otley - 2 - -
Knottingley - 2 £26,500 -
Huddersfield -4 1 £19,000 -28.30%
Ilkley - 1 £21,500 - 1
Dewsbury - 1 £27,500 -
Bingley - 1 £16,000 -
IT Support
Yorkshire

IT Support Skill Set
Top 30 Co-occurring IT Skills in West Yorkshire

For the 6 months to 24 November 2017, IT Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the West Yorkshire region featuring IT Support in the job title.

1 121 (75.16%) Windows
2 112 (69.57%) Active Directory
3 79 (49.07%) Microsoft
4 75 (46.58%) Windows Server
5 55 (34.16%) Windows Server 2008
6 53 (32.92%) Microsoft Office
6 53 (32.92%) Windows Server 2012
7 48 (29.81%) VMware
8 42 (26.09%) ITIL
9 41 (25.47%) DNS
10 39 (24.22%) Office 365
11 38 (23.60%) Windows 7
12 37 (22.98%) VMware Infrastructure
12 37 (22.98%) VoIP
12 37 (22.98%) DHCP
13 29 (18.01%) MS Exchange
14 26 (16.15%) SQL
15 24 (14.91%) Windows 10
16 23 (14.29%) Hyper-V
16 23 (14.29%) TCP/IP
16 23 (14.29%) Firewall
17 22 (13.66%) Cisco
18 21 (13.04%) Windows Server 2003
19 19 (11.80%) SQL Server
20 18 (11.18%) Windows XP
20 18 (11.18%) WAN
20 18 (11.18%) LAN
20 18 (11.18%) Windows 8
21 16 (9.94%) Citrix
21 16 (9.94%) Exchange Server 2010

IT Support Skill Set
Co-occurring IT Skills in West Yorkshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 29 (18.01%) MS Exchange
2 16 (9.94%) Exchange Server 2010
3 11 (6.83%) SharePoint
4 4 (2.48%) Exchange Server 2013
5 3 (1.86%) Exchange Server 2003
5 3 (1.86%) IBM Domino
5 3 (1.86%) IBM Notes
5 3 (1.86%) Skype for Business
6 2 (1.24%) SharePoint 2013
Applications
1 53 (32.92%) Microsoft Office
2 2 (1.24%) Microsoft Excel
2 2 (1.24%) Microsoft PowerPoint
3 1 (0.62%) MS Visio
Business Applications
1 2 (1.24%) Dynamics CRM
2 1 (0.62%) Sage 200
2 1 (0.62%) SAP ERP
Cloud Services
1 39 (24.22%) Office 365
2 12 (7.45%) Microsoft Azure
3 2 (1.24%) Azure Active Directory
4 1 (0.62%) Amazon AWS
Communications & Networking
1 41 (25.47%) DNS
2 37 (22.98%) DHCP
2 37 (22.98%) VoIP
3 23 (14.29%) Firewall
3 23 (14.29%) TCP/IP
4 18 (11.18%) LAN
4 18 (11.18%) WAN
5 11 (6.83%) VLAN
6 10 (6.21%) Internet
6 10 (6.21%) VPN
7 8 (4.97%) MPLS
7 8 (4.97%) Remote Desktop
7 8 (4.97%) SAN
7 8 (4.97%) Skype
7 8 (4.97%) Wi-Fi
8 5 (3.11%) 3G
8 5 (3.11%) Asterisk PBX
9 3 (1.86%) Wireless
10 2 (1.24%) Intranet
10 2 (1.24%) SSL
Database & Business Intelligence
1 19 (11.80%) SQL Server
2 1 (0.62%) Crystal Reports
2 1 (0.62%) MySQL
2 1 (0.62%) Power BI
2 1 (0.62%) SQL Server 2008
2 1 (0.62%) SQL Server 2012
Development Applications
1 1 (0.62%) MSI
General
1 14 (8.70%) Telecoms
2 13 (8.07%) Finance
3 11 (6.83%) Manufacturing
4 8 (4.97%) Retail
5 4 (2.48%) Legal
5 4 (2.48%) Marketing
6 3 (1.86%) Law
7 2 (1.24%) Back Office
8 1 (0.62%) Automotive
8 1 (0.62%) Billing
8 1 (0.62%) Pharmaceutical
Libraries, Frameworks & Software Standards
1 11 (6.83%) HTML
2 2 (1.24%) .NET
2 2 (1.24%) Web Services
3 1 (0.62%) CSS
3 1 (0.62%) jQuery
Miscellaneous
1 11 (6.83%) iPad
2 8 (4.97%) Replication
3 7 (4.35%) Analytical Skills
3 7 (4.35%) Driving Licence
4 5 (3.11%) Smartphone
5 3 (1.86%) Handset
5 3 (1.86%) iPhone
5 3 (1.86%) Video Conferencing
6 2 (1.24%) Management Information System
7 1 (0.62%) Client/Server
7 1 (0.62%) Mobile App
7 1 (0.62%) Mobile Computing
7 1 (0.62%) PlayStation
Operating Systems
1 121 (75.16%) Windows
2 75 (46.58%) Windows Server
3 55 (34.16%) Windows Server 2008
4 53 (32.92%) Windows Server 2012
5 38 (23.60%) Windows 7
6 24 (14.91%) Windows 10
7 21 (13.04%) Windows Server 2003
8 18 (11.18%) Windows 8
8 18 (11.18%) Windows XP
9 9 (5.59%) Android
10 6 (3.73%) Apple iOS
11 4 (2.48%) Windows 2000 Server
12 3 (1.86%) Windows Phone
13 2 (1.24%) Linux
14 1 (0.62%) CentOS
14 1 (0.62%) Mac OS X
14 1 (0.62%) Red Hat Enterprise Linux
Processes & Methodologies
1 42 (26.09%) ITIL
2 13 (8.07%) Project Management
2 13 (8.07%) Service Delivery
3 12 (7.45%) Kalman Filter
4 11 (6.83%) ERP
5 8 (4.97%) Incident Management
5 8 (4.97%) Root Cause Analysis
6 7 (4.35%) ITIL V3
6 7 (4.35%) Mobile Device Management
6 7 (4.35%) Problem Management
6 7 (4.35%) Service Management
7 6 (3.73%) Asset Management
7 6 (3.73%) CRM
7 6 (3.73%) Malware Detection/Protection
7 6 (3.73%) Mentoring
7 6 (3.73%) Software Licensing
8 5 (3.11%) Statistics
9 4 (2.48%) Agile Software Development
9 4 (2.48%) Change Management
9 4 (2.48%) Knowledge Management
Programming Languages
1 26 (16.15%) SQL
2 5 (3.11%) JavaScript
3 4 (2.48%) PowerShell
4 3 (1.86%) C
5 2 (1.24%) C#
6 1 (0.62%) PHP
6 1 (0.62%) VB
6 1 (0.62%) VBScript
Qualifications
1 14 (8.70%) Microsoft Certification
2 10 (6.21%) MCSA
3 9 (5.59%) CCNA
3 9 (5.59%) Cisco Certification
4 8 (4.97%) DBS Check
5 7 (4.35%) Degree
5 7 (4.35%) MCP
6 6 (3.73%) MCSE
7 3 (1.86%) MCITP
8 2 (1.24%) ITIL Certification
8 2 (1.24%) MCDST
9 1 (0.62%) ITIL Foundation Certificate
9 1 (0.62%) MCTS
9 1 (0.62%) MOS
Quality Assurance & Compliance
1 7 (4.35%) SLA
System Software
1 112 (69.57%) Active Directory
2 37 (22.98%) VMware Infrastructure
3 23 (14.29%) Hyper-V
4 12 (7.45%) vSphere
5 5 (3.11%) OpenSIPS
5 5 (3.11%) Terminal Services
5 5 (3.11%) Virtual Servers
6 4 (2.48%) Microsoft Virtual Server
6 4 (2.48%) XenDesktop
7 3 (1.86%) Virtual Desktop
7 3 (1.86%) XenApp
8 1 (0.62%) Microsoft App-V
8 1 (0.62%) Terminal Server
8 1 (0.62%) VMware ESXi
Systems Management
1 10 (6.21%) SCCM
1 10 (6.21%) WSUS
2 6 (3.73%) Symantec Endpoint Protection
3 3 (1.86%) SCOM
4 2 (1.24%) Norton AntiVirus
5 1 (0.62%) Backup Exec
5 1 (0.62%) DameWare
Vendors
1 79 (49.07%) Microsoft
2 48 (29.81%) VMware
3 22 (13.66%) Cisco
4 16 (9.94%) Citrix
5 13 (8.07%) Veeam
6 11 (6.83%) HP
7 10 (6.21%) Apple
7 10 (6.21%) Sophos
8 9 (5.59%) Symantec
9 8 (4.97%) Avaya
10 6 (3.73%) MobileIron
11 5 (3.11%) F5
11 5 (3.11%) McAfee
11 5 (3.11%) Remedy
12 4 (2.48%) Dell
12 4 (2.48%) Kaspersky
12 4 (2.48%) SAP
13 3 (1.86%) Lotus
13 3 (1.86%) ServiceNow
13 3 (1.86%) Veritas