Service Analyst Job Trends in Leeds

Service Analyst
West Yorkshire > Leeds

The median Service Analyst salary in Leeds is £32,500 per year, according to job vacancies posted during the 6 months leading to 14 January 2026.

The table below compares current salary benchmarking and summary statistics with the previous two years.

6 months to
14 Jan 2026
Same period 2025 Same period 2024
Rank 97 70 93
Rank change year-on-year -27 +23 +59
Permanent jobs requiring a Service Analyst 6 14 15
As % of all permanent jobs in Leeds 0.44% 1.38% 1.09%
As % of the Job Titles category 0.47% 1.44% 1.12%
Number of salaries quoted 5 10 13
10th Percentile - £23,367 £23,295
25th Percentile £31,250 £23,375 £23,500
Median annual salary (50th Percentile) £32,500 £23,955 £27,500
Median % change year-on-year +35.67% -12.89% +10.00%
75th Percentile £33,750 £27,813 £28,750
90th Percentile £39,750 £28,148 £31,000
West Yorkshire median annual salary £32,500 £26,500 £25,000
% change year-on-year +22.64% +6.00% -

All Permanent IT Job Roles
Leeds

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in Leeds. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Leeds with a recognized job title 1,268 975 1,340
% of permanent jobs with a recognized job title 92.89% 95.96% 97.10%
Number of salaries quoted 824 552 999
10th Percentile £28,750 £30,625 £31,250
25th Percentile £40,000 £41,688 £42,500
Median annual salary (50th Percentile) £60,000 £52,500 £55,000
Median % change year-on-year +14.29% -4.55% -
75th Percentile £75,606 £71,250 £73,750
90th Percentile £90,000 £85,000 £87,500
West Yorkshire median annual salary £57,500 £52,000 £55,000
% change year-on-year +10.58% -5.45% -

Service Analyst
Job Vacancy Trend in Leeds

Historical trend showing the proportion of permanent IT job postings featuring 'Service Analyst' in the job title relative to all permanent IT jobs advertised in Leeds.

Service Analyst job vacancy trend in Leeds

Service Analyst
Salary Trend in Leeds

Salary distribution trend for Service Analyst job vacancies in Leeds.

Salary distribution trend for Service Analyst job vacancies in Leeds

Service Analyst Skill Set
Top 30 Co-Occurring Skills & Capabilities in Leeds

For the 6 months to 14 January 2026, Service Analyst job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent job ads across the Leeds region featuring Service Analyst in the job title.

1 5 (83.33%) Active Directory
1 5 (83.33%) Customer Service
1 5 (83.33%) ITSM
1 5 (83.33%) Microsoft 365
1 5 (83.33%) SLA
1 5 (83.33%) Windows
2 4 (66.67%) Microsoft
2 4 (66.67%) Microsoft Office
2 4 (66.67%) Windows 10
3 2 (33.33%) ITIL
4 1 (16.67%) Android
4 1 (16.67%) Apple iOS
4 1 (16.67%) BCP
4 1 (16.67%) Business Continuity
4 1 (16.67%) Business Intelligence
4 1 (16.67%) Change Management
4 1 (16.67%) Continuous Improvement
4 1 (16.67%) Disaster Recovery
4 1 (16.67%) Incident Management
4 1 (16.67%) Information Security
4 1 (16.67%) ISO/IEC 20000
4 1 (16.67%) ISO/IEC 27001
4 1 (16.67%) ITIL Certification
4 1 (16.67%) ITIL Foundation Certificate
4 1 (16.67%) JIRA
4 1 (16.67%) LAN
4 1 (16.67%) Major Incident Management
4 1 (16.67%) Microsoft Excel
4 1 (16.67%) Microsoft Intune
4 1 (16.67%) Mobile Device Management

Service Analyst Skill Set
Co-Occurring Skills & Capabilities in Leeds by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Applications
1 4 (66.67%) Microsoft Office
2 1 (16.67%) Microsoft Excel
Cloud Services
1 5 (83.33%) Microsoft 365
2 1 (16.67%) Power Platform
Communications & Networking
1 1 (16.67%) LAN
1 1 (16.67%) VPN
1 1 (16.67%) WAN
1 1 (16.67%) Wireless
1 1 (16.67%) WLAN
Database & Business Intelligence
1 1 (16.67%) Power BI
Development Applications
1 1 (16.67%) JIRA
General
1 4 (66.67%) Law
2 1 (16.67%) Analytical Skills
2 1 (16.67%) Legal
Operating Systems
1 5 (83.33%) Windows
2 4 (66.67%) Windows 10
3 1 (16.67%) Android
3 1 (16.67%) Apple iOS
Processes & Methodologies
1 5 (83.33%) Customer Service
1 5 (83.33%) ITSM
2 2 (33.33%) ITIL
3 1 (16.67%) BCP
3 1 (16.67%) Business Continuity
3 1 (16.67%) Business Intelligence
3 1 (16.67%) Change Management
3 1 (16.67%) Continuous Improvement
3 1 (16.67%) Disaster Recovery
3 1 (16.67%) Incident Management
3 1 (16.67%) Information Security
3 1 (16.67%) Major Incident Management
3 1 (16.67%) Mobile Device Management
3 1 (16.67%) Problem Management
3 1 (16.67%) Problem-Solving
3 1 (16.67%) Process Improvement
3 1 (16.67%) Root Cause Analysis
3 1 (16.67%) Service Delivery
3 1 (16.67%) Service Management
Qualifications
1 1 (16.67%) ITIL Certification
1 1 (16.67%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 5 (83.33%) SLA
2 1 (16.67%) ISO/IEC 20000
2 1 (16.67%) ISO/IEC 27001
System Software
1 5 (83.33%) Active Directory
Systems Management
1 1 (16.67%) Microsoft Intune
Vendors
1 4 (66.67%) Microsoft