Period
to 21 November 2017

The median annual salary for a Service Analyst was £31,000 in advertised job vacancies in West Yorkshire during the 6 months to 21 November 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Service Analyst
Yorkshire > West Yorkshire
6 months to
21 Nov 2017
Same period 2016 Same period 2015
Rank 144 154 196
Rank change year-on-year +10 +42 -69
Permanent jobs requiring a Service Analyst 128 130 123
As % of all permanent IT jobs advertised in West Yorkshire 1.87% 1.71% 1.33%
As % of the Job Titles category 1.92% 1.74% 1.36%
Number of salaries quoted 95 124 109
West Yorkshire median annual salary £31,000 £23,000 £22,000
Median salary % change year-on-year +34.78% +4.55% -
10th Percentile £18,750 £18,000 £18,000
90th Percentile £43,750 £35,000 £38,750
Yorkshire median annual salary £30,500 £22,000 £22,000
% change year-on-year +38.64% - -

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in West Yorkshire. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
West Yorkshire
Permanent vacancies in West Yorkshire with a recognized job title 6655 7475 9019
% of permanent IT jobs with a recognized job title 97.39% 98.08% 97.78%
Number of salaries quoted 5624 6453 7296
West Yorkshire median annual salary £42,500 £42,500 £40,000
Median salary % change year-on-year - +6.25% -
10th Percentile £26,250 £26,000 £25,500
90th Percentile £61,250 £63,750 £60,000
Yorkshire median annual salary £41,500 £40,000 £40,000
% change year-on-year +3.75% - +6.67%

Service Analyst
Job Vacancy Trend in West Yorkshire

Job postings that featured Service Analyst in the job title as a percentage of all IT jobs advertised in West Yorkshire.

Job vacancy trend for Service Analyst in West Yorkshire

Service Analyst
Salary Trend in West Yorkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Analyst in West Yorkshire.

Salary trend for Service Analyst in West Yorkshire

Service Analyst
Salary Histogram in West Yorkshire

The salary distribution of IT jobs citing Service Analyst in West Yorkshire over the 6 months to 21 November 2017.

Salary histogram for Service Analyst in West Yorkshire

Service Analyst
Job Locations in West Yorkshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Analyst within the West Yorkshire region over the 6 months to 21 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Leeds -2 82 £32,000 +39.13% 5
Bradford +9 22 £35,000 +40.00% 1
Wakefield +14 16 £21,500 +13.16%
Pudsey - 5 £19,500 -
Halifax +18 1 - -
Batley - 1 - -
Brighouse - 1 - -
Liversedge - 1 £23,500 -
Service Analyst
Yorkshire

Service Analyst Skill Set
Top 30 Co-occurring IT Skills in West Yorkshire

For the 6 months to 21 November 2017, Service Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the West Yorkshire region featuring Service Analyst in the job title.

1 59 (46.09%) ITIL
2 46 (35.94%) Windows
3 43 (33.59%) Finance
4 39 (30.47%) Microsoft
4 39 (30.47%) Active Directory
5 37 (28.91%) Service Management
6 31 (24.22%) Microsoft Office
7 26 (20.31%) Change Management
8 25 (19.53%) TCP/IP
9 22 (17.19%) Windows 7
10 19 (14.84%) DNS
10 19 (14.84%) DHCP
11 18 (14.06%) Agile Software Development
12 15 (11.72%) Service Delivery
13 13 (10.16%) Retail
13 13 (10.16%) Office 365
14 12 (9.38%) ITIL Foundation Certificate
15 11 (8.59%) Time Management
15 11 (8.59%) Citrix
15 11 (8.59%) Process Improvement
16 10 (7.81%) Analytical Skills
17 9 (7.03%) SDLC
17 9 (7.03%) MS Exchange
17 9 (7.03%) LAN
17 9 (7.03%) WAN
17 9 (7.03%) SLA
17 9 (7.03%) VPN
17 9 (7.03%) ITSM
17 9 (7.03%) Stakeholder Management
17 9 (7.03%) Incident Management

Service Analyst Skill Set
Co-occurring IT Skills in West Yorkshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 9 (7.03%) MS Exchange
2 3 (2.34%) CMS
2 3 (2.34%) Exchange Server 2010
3 2 (1.56%) Blackberry Enterprise Server
3 2 (1.56%) Skype for Business
4 1 (0.78%) Confluence
4 1 (0.78%) Exchange Server 2003
4 1 (0.78%) Exchange Server 2013
4 1 (0.78%) IBM Notes
Applications
1 31 (24.22%) Microsoft Office
Business Applications
1 2 (1.56%) assyst
1 2 (1.56%) Remedy ITSM
1 2 (1.56%) VisionPLUS
Cloud Services
1 13 (10.16%) Office 365
2 7 (5.47%) Microsoft Azure
3 2 (1.56%) Amazon AWS
4 1 (0.78%) Cloud Computing
Communications & Networking
1 25 (19.53%) TCP/IP
2 19 (14.84%) DHCP
2 19 (14.84%) DNS
3 9 (7.03%) LAN
3 9 (7.03%) VPN
3 9 (7.03%) WAN
4 3 (2.34%) Firewall
5 2 (1.56%) Skype
6 1 (0.78%) Intranet
6 1 (0.78%) Remote Desktop
6 1 (0.78%) VLAN
Database & Business Intelligence
1 5 (3.91%) SQL Server
Development Applications
1 4 (3.13%) SoapUI
2 3 (2.34%) Selenium
3 1 (0.78%) JIRA
General
1 43 (33.59%) Finance
2 13 (10.16%) Retail
3 7 (5.47%) Banking
4 6 (4.69%) Marketing
5 2 (1.56%) Financial Institution
6 1 (0.78%) Back Office
Libraries, Frameworks & Software Standards
1 2 (1.56%) .NET
1 2 (1.56%) Web Services
2 1 (0.78%) REST
2 1 (0.78%) SOAP
Miscellaneous
1 10 (7.81%) Analytical Skills
2 4 (3.13%) CMDB
3 2 (1.56%) Fintech
3 2 (1.56%) NHS
4 1 (0.78%) Driving Licence
4 1 (0.78%) Video\Live Streaming
Operating Systems
1 46 (35.94%) Windows
2 22 (17.19%) Windows 7
3 6 (4.69%) Mac OS X
4 5 (3.91%) Windows 10
5 4 (3.13%) Windows Server 2008
5 4 (3.13%) Windows Server 2012
6 3 (2.34%) Windows Server
6 3 (2.34%) Windows XP
7 2 (1.56%) Windows 8
7 2 (1.56%) Windows Server 2003
8 1 (0.78%) Windows 2000
8 1 (0.78%) Windows Vista
Processes & Methodologies
1 59 (46.09%) ITIL
2 37 (28.91%) Service Management
3 26 (20.31%) Change Management
4 18 (14.06%) Agile Software Development
5 15 (11.72%) Service Delivery
6 11 (8.59%) Process Improvement
6 11 (8.59%) Time Management
7 9 (7.03%) Incident Management
7 9 (7.03%) ITSM
7 9 (7.03%) SDLC
7 9 (7.03%) Stakeholder Management
8 8 (6.25%) Configuration Management
8 8 (6.25%) Continuous Improvement
8 8 (6.25%) Service Design
8 8 (6.25%) Software Delivery
8 8 (6.25%) Supplier Management
8 8 (6.25%) Test Automation
9 7 (5.47%) Coaching
9 7 (5.47%) Mentoring
9 7 (5.47%) Problem Management
Programming Languages
1 3 (2.34%) SQL
1 3 (2.34%) T-SQL
2 1 (0.78%) Java
Qualifications
1 12 (9.38%) ITIL Foundation Certificate
2 7 (5.47%) Microsoft Certification
3 6 (4.69%) ISEB
4 5 (3.91%) Degree
4 5 (3.91%) MCSA
5 4 (3.13%) ITIL Certification
6 3 (2.34%) ISTQB
6 3 (2.34%) MCSE
7 2 (1.56%) MCP
8 1 (0.78%) MCITP
8 1 (0.78%) MCTS
Quality Assurance & Compliance
1 9 (7.03%) SLA
2 1 (0.78%) ISO/IEC 20000
System Software
1 39 (30.47%) Active Directory
2 4 (3.13%) VMware Infrastructure
3 2 (1.56%) Hyper-V
3 2 (1.56%) XenApp
4 1 (0.78%) Microsoft Virtual Server
4 1 (0.78%) Virtual Servers
Systems Management
1 3 (2.34%) SCCM
2 2 (1.56%) Cisco CUCM
2 2 (1.56%) Cisco UCCE
3 1 (0.78%) DameWare
3 1 (0.78%) ServiceCenter
Vendors
1 39 (30.47%) Microsoft
2 11 (8.59%) Citrix
3 6 (4.69%) SAP
3 6 (4.69%) ServiceNow
4 4 (3.13%) VMware
5 2 (1.56%) BMC
5 2 (1.56%) Cisco
5 2 (1.56%) MobileIron
5 2 (1.56%) Remedy
6 1 (0.78%) Avaya
6 1 (0.78%) Bomgar
6 1 (0.78%) HP
6 1 (0.78%) Lotus
6 1 (0.78%) webMethods