Period
to 19 November 2017

The median annual salary for a Service Manager was £36,250 in advertised job vacancies in Leeds during the 6 months to 19 November 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Services Manager
6 months to
19 Nov 2017
Same period 2016 Same period 2015
Rank 191 169 206
Rank change year-on-year -22 +37 -3
Permanent jobs requiring a Service Manager 30 61 67
As % of all permanent IT jobs advertised in Leeds 0.61% 1.13% 0.96%
As % of the Job Titles category 0.63% 1.15% 0.99%
Number of salaries quoted 22 53 34
Leeds median annual salary £36,250 £45,000 £45,000
Median salary % change year-on-year -19.44% - +5.88%
10th Percentile £32,000 £35,100 £37,575
90th Percentile £48,375 £57,250 £67,350
West Yorkshire median annual salary £37,750 £45,000 £45,000
% change year-on-year -16.11% - -

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Leeds. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Leeds
Permanent vacancies in Leeds with a recognized job title 4743 5284 6787
% of permanent IT jobs with a recognized job title 97.03% 98.09% 97.72%
Number of salaries quoted 4008 4560 5454
Leeds median annual salary £45,000 £42,500 £42,000
Median salary % change year-on-year +5.88% +1.19% +5.00%
10th Percentile £26,750 £25,750 £26,250
90th Percentile £62,500 £62,500 £60,000
West Yorkshire median annual salary £42,500 £42,500 £40,000
% change year-on-year - +6.25% -

Service Manager
Job Vacancy Trend in Leeds

Job postings that featured Service Manager in the job title as a percentage of all IT jobs advertised in Leeds.

Job vacancy trend for Service Manager in Leeds

Service Manager
Salary Trend in Leeds

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Manager in Leeds.

Salary trend for Service Manager in Leeds

Service Manager
Salary Histogram in Leeds

The salary distribution of IT jobs citing Service Manager in Leeds over the 6 months to 19 November 2017.

Salary histogram for Service Manager in Leeds

Service Manager Skill Set
Top 30 Co-occurring IT Skills in Leeds

For the 6 months to 19 November 2017, Service Manager job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Leeds region featuring Service Manager in the job title.

1 24 (80.00%) ITIL
2 16 (53.33%) Finance
3 12 (40.00%) ITSM
3 12 (40.00%) Service Delivery
3 12 (40.00%) ITIL V3
4 10 (33.33%) Service Management
5 9 (30.00%) Problem Management
6 7 (23.33%) Incident Management
7 6 (20.00%) Continuous Improvement
8 5 (16.67%) Digital Marketing
8 5 (16.67%) Marketing
8 5 (16.67%) Agile Software Development
8 5 (16.67%) Retail
8 5 (16.67%) Creative Thinking
9 4 (13.33%) Ticket Management
9 4 (13.33%) Disaster Recovery
9 4 (13.33%) SLA
9 4 (13.33%) Knowledge Management
9 4 (13.33%) Customer Engagement
9 4 (13.33%) Statistics
9 4 (13.33%) Root Cause Analysis
10 3 (10.00%) ITIL Certification
10 3 (10.00%) Windows
10 3 (10.00%) Change Management
11 2 (6.67%) Service Desk Management
11 2 (6.67%) ServiceNow
11 2 (6.67%) Line Management
11 2 (6.67%) Analytical Skills
11 2 (6.67%) Cisco Certification
11 2 (6.67%) Microsoft Certification

Service Manager Skill Set
Co-occurring IT Skills in Leeds by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (3.33%) MS Exchange
Business Applications
1 1 (3.33%) Dynamics CRM
1 1 (3.33%) Dynamics GP
Cloud Services
1 1 (3.33%) Office 365
Communications & Networking
1 1 (3.33%) LAN
1 1 (3.33%) Unified Communications
1 1 (3.33%) WAN
General
1 16 (53.33%) Finance
2 5 (16.67%) Marketing
2 5 (16.67%) Retail
3 2 (6.67%) Back Office
4 1 (3.33%) Billing
4 1 (3.33%) Pharmaceutical
4 1 (3.33%) Telecoms
Miscellaneous
1 2 (6.67%) Analytical Skills
2 1 (3.33%) CMDB
2 1 (3.33%) iPad
2 1 (3.33%) NHS
Operating Systems
1 3 (10.00%) Windows
Processes & Methodologies
1 24 (80.00%) ITIL
2 12 (40.00%) ITIL V3
2 12 (40.00%) ITSM
2 12 (40.00%) Service Delivery
3 10 (33.33%) Service Management
4 9 (30.00%) Problem Management
5 7 (23.33%) Incident Management
6 6 (20.00%) Continuous Improvement
7 5 (16.67%) Agile Software Development
7 5 (16.67%) Creative Thinking
7 5 (16.67%) Digital Marketing
8 4 (13.33%) Customer Engagement
8 4 (13.33%) Disaster Recovery
8 4 (13.33%) Knowledge Management
8 4 (13.33%) Root Cause Analysis
8 4 (13.33%) Statistics
8 4 (13.33%) Ticket Management
9 3 (10.00%) Change Management
10 2 (6.67%) Line Management
10 2 (6.67%) Service Desk Management
Qualifications
1 3 (10.00%) ITIL Certification
2 2 (6.67%) CCNA
2 2 (6.67%) Cisco Certification
2 2 (6.67%) MCSE
2 2 (6.67%) Microsoft Certification
Quality Assurance & Compliance
1 4 (13.33%) SLA
2 1 (3.33%) PMO
Systems Management
1 1 (3.33%) AirWatch
1 1 (3.33%) Aspera SmartTrack
1 1 (3.33%) SCCM
Vendors
1 2 (6.67%) Microsoft
1 2 (6.67%) SAP
1 2 (6.67%) ServiceNow
2 1 (3.33%) Adobe
2 1 (3.33%) Citrix
2 1 (3.33%) Oracle
2 1 (3.33%) Snow