Period
to 17 November 2017

The median annual salary for a Service Manager was £37,750 in advertised job vacancies in West Yorkshire during the 6 months to 17 November 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Services Manager
Yorkshire > West Yorkshire
6 months to
17 Nov 2017
Same period 2016 Same period 2015
Rank 208 183 220
Rank change year-on-year -25 +37 +1
Permanent jobs requiring a Service Manager 57 98 93
As % of all permanent IT jobs advertised in West Yorkshire 0.84% 1.27% 1.00%
As % of the Job Titles category 0.86% 1.30% 1.02%
Number of salaries quoted 44 80 55
West Yorkshire median annual salary £37,750 £45,000 £45,000
Median salary % change year-on-year -16.11% - -
10th Percentile £31,400 £36,125 £36,450
90th Percentile £48,525 £62,500 £67,000
Yorkshire median annual salary £37,500 £45,000 £45,000
% change year-on-year -16.67% - +5.88%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in West Yorkshire. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
West Yorkshire
Permanent vacancies in West Yorkshire with a recognized job title 6605 7543 9095
% of permanent IT jobs with a recognized job title 97.38% 98.11% 97.80%
Number of salaries quoted 5568 6507 7348
West Yorkshire median annual salary £42,500 £42,500 £40,000
Median salary % change year-on-year - +6.25% -
10th Percentile £26,250 £26,000 £25,220
90th Percentile £60,250 £63,600 £60,000
Yorkshire median annual salary £41,000 £40,000 £40,000
% change year-on-year +2.50% - +6.67%

Service Manager
Job Vacancy Trend in West Yorkshire

Job postings that featured Service Manager in the job title as a percentage of all IT jobs advertised in West Yorkshire.

Job vacancy trend for Service Manager in West Yorkshire

Service Manager
Salary Trend in West Yorkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Manager in West Yorkshire.

Salary trend for Service Manager in West Yorkshire

Service Manager
Salary Histogram in West Yorkshire

The salary distribution of IT jobs citing Service Manager in West Yorkshire over the 6 months to 17 November 2017.

Salary histogram for Service Manager in West Yorkshire

Service Manager
Job Locations in West Yorkshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Manager within the West Yorkshire region over the 6 months to 17 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Leeds -14 30 £36,250 -19.44% 1
Bradford -1 14 £42,500 -22.73%
Wakefield - 6 £33,000 -
Halifax +26 2 - -
Service Manager
Yorkshire

Service Manager Skill Set
Top 30 Co-occurring IT Skills in West Yorkshire

For the 6 months to 17 November 2017, Service Manager job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the West Yorkshire region featuring Service Manager in the job title.

1 48 (84.21%) ITIL
2 24 (42.11%) Finance
3 22 (38.60%) Service Delivery
4 18 (31.58%) ITSM
5 14 (24.56%) Service Management
6 12 (21.05%) ITIL V3
7 11 (19.30%) Continuous Improvement
7 11 (19.30%) Problem Management
8 9 (15.79%) Coaching
8 9 (15.79%) Incident Management
9 8 (14.04%) Microsoft
10 7 (12.28%) Windows
10 7 (12.28%) MS Exchange
10 7 (12.28%) Change Management
10 7 (12.28%) Office 365
10 7 (12.28%) Degree
10 7 (12.28%) Performance Management
11 6 (10.53%) Mitel
11 6 (10.53%) SLA
11 6 (10.53%) VMware
11 6 (10.53%) VoIP
12 5 (8.77%) ITIL Certification
12 5 (8.77%) Agile Software Development
12 5 (8.77%) Retail
12 5 (8.77%) Marketing
12 5 (8.77%) Digital Marketing
12 5 (8.77%) Creative Thinking
13 4 (7.02%) Ticket Management
13 4 (7.02%) Customer Engagement
13 4 (7.02%) Line Management

Service Manager Skill Set
Co-occurring IT Skills in West Yorkshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 7 (12.28%) MS Exchange
Business Applications
1 1 (1.75%) Cerner Millennium
1 1 (1.75%) Dynamics CRM
1 1 (1.75%) Dynamics GP
Cloud Services
1 7 (12.28%) Office 365
Communications & Networking
1 6 (10.53%) VoIP
2 1 (1.75%) LAN
2 1 (1.75%) SMS
2 1 (1.75%) Unified Communications
2 1 (1.75%) WAN
Database & Business Intelligence
1 1 (1.75%) BusinessObjects
1 1 (1.75%) Electronic Patient Records
1 1 (1.75%) QlikView
General
1 24 (42.11%) Finance
2 5 (8.77%) Marketing
2 5 (8.77%) Retail
3 2 (3.51%) Back Office
4 1 (1.75%) Billing
4 1 (1.75%) Pharmaceutical
4 1 (1.75%) Telecoms
Miscellaneous
1 3 (5.26%) Analytical Skills
1 3 (5.26%) NHS
2 2 (3.51%) CMDB
3 1 (1.75%) iPad
3 1 (1.75%) Management Information System
Operating Systems
1 7 (12.28%) Windows
Processes & Methodologies
1 48 (84.21%) ITIL
2 22 (38.60%) Service Delivery
3 18 (31.58%) ITSM
4 14 (24.56%) Service Management
5 12 (21.05%) ITIL V3
6 11 (19.30%) Continuous Improvement
6 11 (19.30%) Problem Management
7 9 (15.79%) Coaching
7 9 (15.79%) Incident Management
8 7 (12.28%) Change Management
8 7 (12.28%) Performance Management
9 5 (8.77%) Agile Software Development
9 5 (8.77%) Creative Thinking
9 5 (8.77%) Digital Marketing
10 4 (7.02%) Customer Engagement
10 4 (7.02%) Knowledge Management
10 4 (7.02%) Line Management
10 4 (7.02%) Root Cause Analysis
10 4 (7.02%) Statistics
10 4 (7.02%) Ticket Management
Qualifications
1 7 (12.28%) Degree
2 5 (8.77%) ITIL Certification
3 2 (3.51%) CCNA
3 2 (3.51%) Cisco Certification
3 2 (3.51%) MCSE
3 2 (3.51%) Microsoft Certification
4 1 (1.75%) Master's Degree
Quality Assurance & Compliance
1 6 (10.53%) SLA
2 3 (5.26%) QA
3 1 (1.75%) PMO
Systems Management
1 1 (1.75%) AirWatch
1 1 (1.75%) Aspera SmartTrack
1 1 (1.75%) SCCM
Vendors
1 8 (14.04%) Microsoft
2 6 (10.53%) Mitel
2 6 (10.53%) VMware
3 2 (3.51%) SAP
3 2 (3.51%) ServiceNow
4 1 (1.75%) Adobe
4 1 (1.75%) Cerner
4 1 (1.75%) Citrix
4 1 (1.75%) Oracle
4 1 (1.75%) Snow