Customer Experience Job Trends in Liverpool

Customer Experience (CX)
Merseyside > Liverpool

The table below provides summary statistics and salary benchmarking for jobs advertised in Liverpool requiring Customer Experience skills. It covers permanent job vacancies from the 6 months leading up to 14 January 2026, with comparisons to the same periods in the previous two years.

6 months to
14 Jan 2026
Same period 2025 Same period 2024
Rank 51 - 45
Rank change year-on-year - - +39
Permanent jobs citing Customer Experience 3 0 7
As % of all permanent jobs in Liverpool 0.61% - 1.46%
As % of the Processes & Methodologies category 0.82% - 1.68%
Number of salaries quoted 0 0 7
10th Percentile - - £40,900
25th Percentile - - £51,875
Median annual salary (50th Percentile) - - £57,500
Median % change year-on-year - - +35.29%
75th Percentile - - £58,750
90th Percentile - - £59,650
Merseyside median annual salary £38,000 - £57,500
% change year-on-year - - +35.29%

All Process & Methodology Skills
Liverpool

Customer Experience falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring process or methodology skills in Liverpool.

Permanent vacancies with a requirement for process or methodology skills 368 348 416
As % of all permanent jobs advertised in Liverpool 75.10% 90.16% 87.03%
Number of salaries quoted 207 184 311
10th Percentile - £31,250 £30,000
25th Percentile £28,250 £31,875 £36,000
Median annual salary (50th Percentile) £45,585 £45,000 £47,500
Median % change year-on-year +1.30% -5.26% -
75th Percentile £55,000 £66,563 £65,000
90th Percentile £71,500 £75,000 £77,500
Merseyside median annual salary £48,000 £45,000 £47,000
% change year-on-year +6.67% -4.26% -1.05%

Customer Experience
Job Vacancy Trend in Liverpool

Historical trend showing the proportion of permanent IT job postings citing Customer Experience relative to all permanent IT jobs advertised in Liverpool.

Customer Experience job vacancy trend in Liverpool

Customer Experience
Salary Trend in Liverpool

Salary distribution trend for jobs in Liverpool citing Customer Experience.

Salary distribution trend for jobs in Liverpool citing Customer Experience

Customer Experience
Co-Occurring Skills & Capabilities in Liverpool by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

General
1 3 (100.00%) Finance
1 3 (100.00%) Social Skills
2 2 (66.67%) Analytical Skills
2 2 (66.67%) Presentation Skills
2 2 (66.67%) Public Sector
3 1 (33.33%) Influencing Skills
Job Titles
1 2 (66.67%) Architect
1 2 (66.67%) Solutions Architect
2 1 (33.33%) Operations Manager
2 1 (33.33%) Service Manager
Miscellaneous
1 3 (100.00%) Self-Motivation
2 2 (66.67%) Virtual Team
Processes & Methodologies
1 3 (100.00%) Continuous Improvement
2 2 (66.67%) AI
2 2 (66.67%) Analytics
2 2 (66.67%) B2B
2 2 (66.67%) Business Development
2 2 (66.67%) Creative Problem-Solving
2 2 (66.67%) Customer Insight
2 2 (66.67%) Decision-Making
2 2 (66.67%) Due Diligence
2 2 (66.67%) Financial Modelling
2 2 (66.67%) Problem-Solving
2 2 (66.67%) Project Management
2 2 (66.67%) Strategic Thinking
2 2 (66.67%) Technical Architecture
3 1 (33.33%) Customer Service
3 1 (33.33%) Performance Management
3 1 (33.33%) Stakeholder and Relationship Management
3 1 (33.33%) Stakeholder Management
Quality Assurance & Compliance
1 1 (33.33%) QA