Period
to 23 September 2018

The following table provides summary statistics for permanent job vacancies advertised in Liverpool with a requirement for ITSM skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited ITSM over the 6 months to 23 September 2018 with a comparison to the same period in the previous 2 years.

IT Service Management (ITSM)
Merseyside > Liverpool
6 months to
23 Sep 2018
Same period 2017 Same period 2016
Rank 55 69 74
Rank change year-on-year +14 +5 -3
Permanent jobs citing ITSM 10 6 14
As % of all permanent IT jobs advertised in Liverpool 1.59% 0.81% 1.47%
As % of the Processes & Methodologies category 1.75% 0.89% 1.66%
Number of salaries quoted 5 3 14
Liverpool median annual salary £52,500 £45,000 £44,000
Median salary % change year-on-year +16.67% +2.27% -2.22%
10th Percentile £47,960 £41,000 £42,000
90th Percentile £57,500 £66,000 £46,000
Merseyside median annual salary £47,500 £45,000 £44,000
% change year-on-year +5.56% +2.27% -2.22%

ITSM is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Liverpool with a requirement for process or methodology skills.

All Process and Methodology Skills
Liverpool
Permanent vacancies with a requirement for process or methodology skills 570 674 843
As % of all permanent IT jobs advertised in Liverpool 90.91% 91.45% 88.36%
Number of salaries quoted 435 492 579
Liverpool median annual salary £42,500 £40,000 £40,000
Median salary % change year-on-year +6.25% - -
10th Percentile £26,250 £27,500 £27,500
90th Percentile £63,750 £67,500 £57,750
Merseyside median annual salary £41,500 £40,000 £40,000
% change year-on-year +3.75% - -

ITSM
Job Vacancy Trend in Liverpool

Job postings citing ITSM as a percentage of all IT jobs advertised in Liverpool.

Job vacancy trend for ITSM in Liverpool

ITSM
Salary Trend in Liverpool

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITSM in Liverpool.

Salary trend for ITSM in Liverpool

For the 6 months to 23 September 2018, IT jobs citing ITSM also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Liverpool region with a requirement for ITSM.

1 6 (60.00%) ITIL
1 6 (60.00%) Service Management
1 6 (60.00%) Finance
1 6 (60.00%) Line Management
2 5 (50.00%) People Management
2 5 (50.00%) Project Management
3 4 (40.00%) SQL
3 4 (40.00%) Problem-Solving
4 3 (30.00%) ITIL V3
4 3 (30.00%) Supplier Management
4 3 (30.00%) Data Warehouse
5 2 (20.00%) Change Management
5 2 (20.00%) SLA
5 2 (20.00%) Project Planning
5 2 (20.00%) Banking
5 2 (20.00%) Retail
5 2 (20.00%) Data Management
5 2 (20.00%) Business Continuity
5 2 (20.00%) Information Security
5 2 (20.00%) Coaching
5 2 (20.00%) User Experience
5 2 (20.00%) ServiceNow
5 2 (20.00%) Business Continuity Planning
5 2 (20.00%) Computer Science
5 2 (20.00%) CMDB
6 1 (10.00%) Online Games
6 1 (10.00%) Test Management
6 1 (10.00%) Investment Management
6 1 (10.00%) Performance Management
6 1 (10.00%) SolarWinds

ITSM
Co-occurring IT Skills in Liverpool by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Business Applications
1 1 (10.00%) SAP BPC
Database & Business Intelligence
1 3 (30.00%) Data Warehouse
2 1 (10.00%) Relational Database
General
1 6 (60.00%) Finance
2 2 (20.00%) Banking
2 2 (20.00%) Retail
3 1 (10.00%) Games
3 1 (10.00%) Publishing
Job Titles
1 6 (60.00%) Team Leader
2 4 (40.00%) IT Manager
2 4 (40.00%) IT Services Manager
2 4 (40.00%) Service Manager
3 1 (10.00%) Relationships Manager
3 1 (10.00%) Technical Leader
3 1 (10.00%) Technical Manager
3 1 (10.00%) Technical Relationship Manager
3 1 (10.00%) Technical Team Leader
Miscellaneous
1 2 (20.00%) CMDB
1 2 (20.00%) Computer Science
1 2 (20.00%) User Experience
2 1 (10.00%) Management Information System
2 1 (10.00%) Online Games
Processes & Methodologies
1 6 (60.00%) ITIL
1 6 (60.00%) Line Management
1 6 (60.00%) Service Management
2 5 (50.00%) People Management
2 5 (50.00%) Project Management
3 4 (40.00%) Problem-Solving
4 3 (30.00%) ITIL V3
4 3 (30.00%) Supplier Management
5 2 (20.00%) Business Continuity
5 2 (20.00%) Business Continuity Planning
5 2 (20.00%) Change Management
5 2 (20.00%) Coaching
5 2 (20.00%) Data Management
5 2 (20.00%) Information Security
5 2 (20.00%) Project Planning
6 1 (10.00%) Business Intelligence
6 1 (10.00%) Data Analytics
6 1 (10.00%) PRINCE2
6 1 (10.00%) Service Delivery
6 1 (10.00%) TOGAF
Programming Languages
1 4 (40.00%) SQL
Qualifications
1 1 (10.00%) Degree
1 1 (10.00%) TOGAF Certification
Quality Assurance & Compliance
1 2 (20.00%) SLA
Systems Management
1 1 (10.00%) MOM
1 1 (10.00%) Nagios
Vendors
1 2 (20.00%) ServiceNow
2 1 (10.00%) Dynatrace
2 1 (10.00%) New Relic
2 1 (10.00%) SAP
2 1 (10.00%) SolarWinds
2 1 (10.00%) Sun