Period
to 18 July 2018

The following table provides summary statistics for permanent job vacancies advertised in Liverpool with a requirement for ITSM skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited ITSM over the 6 months to 18 July 2018 with a comparison to the same period in the previous 2 years.

IT Service Management (ITSM)
Merseyside > Liverpool
6 months to
18 Jul 2018
Same period 2017 Same period 2016
Rank 65 74 72
Rank change year-on-year +9 -2 +5
Permanent jobs citing ITSM 6 3 9
As % of all permanent IT jobs advertised in Liverpool 0.86% 0.39% 1.11%
As % of the Processes & Methodologies category 0.96% 0.42% 1.29%
Number of salaries quoted 3 0 6
Liverpool median annual salary £55,000 - £35,000
Merseyside median annual salary £47,500 - £35,000

ITSM is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Liverpool with a requirement for process or methodology skills.

All Process and Methodology Skills
Liverpool
Permanent vacancies with a requirement for process or methodology skills 627 711 699
As % of all permanent IT jobs advertised in Liverpool 89.83% 92.34% 85.87%
Number of salaries quoted 496 509 539
Liverpool median annual salary £42,000 £40,000 £40,000
Median salary % change year-on-year +5.00% - -
10th Percentile £26,250 £26,200 £27,500
90th Percentile £64,375 £67,500 £60,000
Merseyside median annual salary £40,776 £40,000 £40,000
% change year-on-year +1.94% - -

ITSM
Job Vacancy Trend in Liverpool

Job postings citing ITSM as a percentage of all IT jobs advertised in Liverpool.

Job vacancy trend for ITSM in Liverpool

ITSM
Salary Trend in Liverpool

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITSM in Liverpool.

Salary trend for ITSM in Liverpool

ITSM
Salary Histogram in Liverpool

The salary distribution of IT jobs citing ITSM in Liverpool over the 6 months to 18 July 2018.

Salary histogram for ITSM in Liverpool

For the 6 months to 18 July 2018, IT jobs citing ITSM also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Liverpool region with a requirement for ITSM.

1 3 (50.00%) ITIL
2 2 (33.33%) Supplier Management
2 2 (33.33%) Project Planning
2 2 (33.33%) Information Security
2 2 (33.33%) Retail
2 2 (33.33%) ServiceNow
2 2 (33.33%) Line Management
2 2 (33.33%) Coaching
2 2 (33.33%) User Experience
2 2 (33.33%) People Management
2 2 (33.33%) Finance
2 2 (33.33%) CMDB
2 2 (33.33%) SLA
3 1 (16.67%) Microsoft
3 1 (16.67%) Active Directory
3 1 (16.67%) HP
3 1 (16.67%) Dell
3 1 (16.67%) Apple
3 1 (16.67%) MOM
3 1 (16.67%) Nagios
3 1 (16.67%) Service Management
3 1 (16.67%) Service Delivery
3 1 (16.67%) Change Management
3 1 (16.67%) Management Information System
3 1 (16.67%) Windows
3 1 (16.67%) VPN
3 1 (16.67%) SQL
3 1 (16.67%) Microsoft Office
3 1 (16.67%) Online Games
3 1 (16.67%) Investment Management

ITSM
Co-occurring IT Skills in Liverpool by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 1 (16.67%) Microsoft Office
Cloud Services
1 1 (16.67%) Office 365
Communications & Networking
1 1 (16.67%) VPN
General
1 2 (33.33%) Finance
1 2 (33.33%) Retail
2 1 (16.67%) Games
2 1 (16.67%) Publishing
Job Titles
1 3 (50.00%) IT Manager
1 3 (50.00%) IT Services Manager
1 3 (50.00%) Service Manager
2 2 (33.33%) Team Leader
3 1 (16.67%) Desktop Engineer
3 1 (16.67%) Desktop Support
3 1 (16.67%) Desktop Support Engineer
3 1 (16.67%) Field Engineer
3 1 (16.67%) Field Support Engineer
3 1 (16.67%) Support Engineer
Miscellaneous
1 2 (33.33%) CMDB
1 2 (33.33%) User Experience
2 1 (16.67%) Analytical Skills
2 1 (16.67%) Computer Science
2 1 (16.67%) Management Information System
2 1 (16.67%) Online Games
Operating Systems
1 1 (16.67%) Android
1 1 (16.67%) Windows
1 1 (16.67%) Windows 10
1 1 (16.67%) Windows 7
1 1 (16.67%) Windows 8
Processes & Methodologies
1 3 (50.00%) ITIL
2 2 (33.33%) Coaching
2 2 (33.33%) Information Security
2 2 (33.33%) Line Management
2 2 (33.33%) People Management
2 2 (33.33%) Project Planning
2 2 (33.33%) Supplier Management
3 1 (16.67%) Business Continuity
3 1 (16.67%) Business Continuity Planning
3 1 (16.67%) Change Management
3 1 (16.67%) Investment Management
3 1 (16.67%) Performance Management
3 1 (16.67%) Problem-Solving
3 1 (16.67%) SDLC
3 1 (16.67%) Service Delivery
3 1 (16.67%) Service Management
Programming Languages
1 1 (16.67%) SQL
Quality Assurance & Compliance
1 2 (33.33%) SLA
System Software
1 1 (16.67%) Active Directory
Systems Management
1 1 (16.67%) MOM
1 1 (16.67%) Nagios
Vendors
1 2 (33.33%) ServiceNow
2 1 (16.67%) Apple
2 1 (16.67%) Dell
2 1 (16.67%) Dynatrace
2 1 (16.67%) HP
2 1 (16.67%) Microsoft
2 1 (16.67%) New Relic
2 1 (16.67%) SolarWinds