The following table provides summary statistics for permanent job vacancies advertised in Liverpool with a requirement for ITSM skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited ITSM over the 3 months to 30 March 2017 with a comparison to the same period in the previous 2 years.

IT Service Management (ITSM)
Merseyside / Liverpool
3 months to
30 Mar 2017
Same period 2016 Same period 2015
Rank 49 42 52
Rank change year-on-year -7 +10  
Permanent jobs citing ITSM 5 10 5
As % of all permanent IT jobs advertised in Liverpool 1.25% 2.56% 1.17%
As % of the Processes & Methodologies category 1.40% 2.96% 1.32%
Number of salaries quoted 5 7 3
Median salary £45,000 £35,000 £40,000
Median salary % change year-on-year +28.57% -12.50%  
90% offered a salary of more than £36,000 £35,000 £34,000
10% offered a salary of more than £62,500 £57,000 £48,000
UK excluding London median salary £47,500 £45,000 £42,500
% change year-on-year +5.55% +5.88%  

ITSM is in the process and methodology skills category. The next table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Liverpool with a requirement for process and methodology skills.

Process & Methodology Skills
Liverpool
Permanent job vacancies with a requirement for process and methodology skills 358 338 380
As % of all permanent IT job vacancies advertised in Liverpool 89.50% 86.67% 88.79%
Number of salaries quoted 264 267 288
Median salary £40,000 £40,000 £45,000
Median salary % change year-on-year - -11.11%  
90% offered a salary of more than £27,960 £30,000 £27,500
10% offered a salary of more than £67,500 £70,000 £60,000
UK excluding London median salary £45,000 £45,000 £43,000
% change year-on-year - +4.65%  

ITSM
Job Vacancy Trend in Liverpool

The job posting trend of jobs advertised in Liverpool citing ITSM as a proportion of all permanent or contract IT jobs with a match in the Processes & Methodologies category.

Job vacancy trend for ITSM in Liverpool

ITSM
Salary Trend in Liverpool

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITSM in Liverpool.

Salary trend for ITSM in Liverpool

ITSM
Salary Histogram in Liverpool

The salary distribution of IT jobs citing ITSM in Liverpool over the 3 months to 30 March 2017.

Salary histogram for ITSM in Liverpool

For the 6 months to 30 March 2017, IT jobs citing ITSM also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Liverpool region with a requirement for ITSM.

1 31 (100.00%) ITIL
2 21 (67.74%) Service Management
3 19 (61.29%) PRINCE2
4 16 (51.61%) Programme Management
4 16 (51.61%) Agile Software Development
4 16 (51.61%) Data Protection
5 13 (41.94%) Microsoft
6 12 (38.71%) Service Design
7 11 (35.48%) Linux
8 10 (32.26%) MS Office
8 10 (32.26%) NHS
8 10 (32.26%) Remedy
8 10 (32.26%) Remedy ITSM
8 10 (32.26%) Video Conferencing
9 9 (29.03%) Process Improvement
10 8 (25.81%) PaaS
10 8 (25.81%) IaaS
10 8 (25.81%) Solaris
10 8 (25.81%) SAN
10 8 (25.81%) NetApp
10 8 (25.81%) Change Management
10 8 (25.81%) OpenVMS
11 7 (22.58%) SC Cleared
11 7 (22.58%) Security Cleared
11 7 (22.58%) ITIL V3
12 6 (19.35%) CMDB
12 6 (19.35%) ServiceNow
12 6 (19.35%) Performance Metrics
12 6 (19.35%) MS PowerPoint
12 6 (19.35%) MS Excel

ITSM
Co-occurring IT Skills in Liverpool by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 10 (32.26%) MS Office
2 6 (19.35%) MS Excel
2 6 (19.35%) MS PowerPoint
Business Applications
1 10 (32.26%) Remedy ITSM
2 1 (3.23%) Remedy AR System
Cloud Services
1 8 (25.81%) IaaS
1 8 (25.81%) PaaS
2 3 (9.68%) Amazon AWS
2 3 (9.68%) Microsoft Azure
Communications & Networking
1 8 (25.81%) SAN
2 4 (12.90%) DHCP
2 4 (12.90%) DNS
2 4 (12.90%) Firewall
2 4 (12.90%) Intrusion Detection
2 4 (12.90%) Network Security
2 4 (12.90%) VLAN
2 4 (12.90%) WAN
2 4 (12.90%) WLAN
3 2 (6.45%) Internet
Database & Business Intelligence
1 3 (9.68%) Big Data
General
1 2 (6.45%) Banking
1 2 (6.45%) Finance
Job Titles
1 8 (25.81%) Architect
2 6 (19.35%) Consultant
3 5 (16.13%) Analyst
3 5 (16.13%) Infrastructure Architect
4 4 (12.90%) Infrastructure Manager
5 3 (9.68%) Architecture Manager
5 3 (9.68%) Change Analyst
5 3 (9.68%) Change and Release Analyst
5 3 (9.68%) Cloud Architect
5 3 (9.68%) Cloud Consultant
5 3 (9.68%) Cloud Infrastructure Architect
5 3 (9.68%) Cloud Infrastructure Consultant
5 3 (9.68%) Infrastructure Consultant
5 3 (9.68%) Release Analyst
5 3 (9.68%) Service Management Architect
5 3 (9.68%) Service Management Consultant
5 3 (9.68%) Virtualisation Architect
5 3 (9.68%) Virtualisation Consultant
5 3 (9.68%) Virtualisation Infrastructure Consultant
6 2 (6.45%) Mobility Specialist
Libraries, Frameworks & Software Standards
1 1 (3.23%) Web Services
Miscellaneous
1 10 (32.26%) NHS
1 10 (32.26%) Video Conferencing
2 6 (19.35%) CMDB
3 4 (12.90%) BYOD
4 3 (9.68%) Data Centre
5 1 (3.23%) Computer Science
Operating Systems
1 11 (35.48%) Linux
2 8 (25.81%) OpenVMS
2 8 (25.81%) Solaris
3 2 (6.45%) Unix
Processes & Methodologies
1 31 (100.00%) ITIL
2 21 (67.74%) Service Management
3 19 (61.29%) PRINCE2
4 16 (51.61%) Agile Software Development
4 16 (51.61%) Data Protection
4 16 (51.61%) Programme Management
5 12 (38.71%) Service Design
6 9 (29.03%) Process Improvement
7 8 (25.81%) Change Management
8 7 (22.58%) ITIL V3
9 6 (19.35%) Performance Metrics
10 5 (16.13%) Configuration Management
11 4 (12.90%) Release Management
11 4 (12.90%) Risk Assessment
12 3 (9.68%) Incident Management
12 3 (9.68%) IT Strategy
12 3 (9.68%) Project Management
12 3 (9.68%) TOGAF
13 2 (6.45%) Security Management
13 2 (6.45%) Service Delivery
Qualifications
1 7 (22.58%) SC Cleared
1 7 (22.58%) Security Cleared
2 1 (3.23%) BPSS Clearance
System Software
1 4 (12.90%) Active Directory
2 3 (9.68%) VMware Infrastructure
Systems Management
1 4 (12.90%) AirWatch
1 4 (12.90%) SCCM
2 3 (9.68%) Icinga
2 3 (9.68%) Opscode Chef
2 3 (9.68%) Puppet
2 3 (9.68%) vRealize
Vendors
1 13 (41.94%) Microsoft
2 10 (32.26%) Remedy
3 8 (25.81%) NetApp
4 6 (19.35%) ServiceNow
5 4 (12.90%) BMC
6 3 (9.68%) Cisco
6 3 (9.68%) Dell
6 3 (9.68%) EMC
6 3 (9.68%) Oracle
6 3 (9.68%) VMware