Period
to 20 November 2018

The following table provides summary statistics for permanent job vacancies advertised in Liverpool with a requirement for ITSM skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited ITSM over the 6 months to 20 November 2018 with a comparison to the same period in the previous 2 years.

IT Service Management (ITSM)
Merseyside > Liverpool
6 months to
20 Nov 2018
Same period 2017 Same period 2016
Rank 53 64 72
Rank change year-on-year +11 +8 -7
Permanent jobs citing ITSM 10 10 24
As % of all permanent IT jobs advertised in Liverpool 1.73% 1.31% 2.27%
As % of the Processes & Methodologies category 1.90% 1.40% 2.50%
Number of salaries quoted 6 5 23
Liverpool median annual salary £53,750 £50,000 £44,000
Median salary % change year-on-year +7.50% +13.64% -2.22%
10th Percentile £48,300 £42,000 £42,000
90th Percentile £89,375 £63,750 £54,000
Merseyside median annual salary £55,000 £50,000 £44,000
% change year-on-year +10.00% +13.64% -2.22%

ITSM is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Liverpool with a requirement for process or methodology skills.

All Process and Methodology Skills
Liverpool
Permanent vacancies with a requirement for process or methodology skills 526 712 960
As % of all permanent IT jobs advertised in Liverpool 91.00% 92.95% 90.65%
Number of salaries quoted 397 531 620
Liverpool median annual salary £42,396 £41,000 £40,000
Median salary % change year-on-year +3.40% +2.50% -
10th Percentile £26,250 £27,500 £26,250
90th Percentile £60,000 £67,500 £57,500
Merseyside median annual salary £40,000 £40,000 £40,000

ITSM
Job Vacancy Trend in Liverpool

Job postings citing ITSM as a percentage of all IT jobs advertised in Liverpool.

Job vacancy trend for ITSM in Liverpool

ITSM
Salary Trend in Liverpool

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITSM in Liverpool.

Salary trend for ITSM in Liverpool

ITSM
Salary Histogram in Liverpool

The salary distribution of IT jobs citing ITSM in Liverpool over the 6 months to 20 November 2018.

Salary histogram for ITSM in Liverpool

For the 6 months to 20 November 2018, IT jobs citing ITSM also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Liverpool region with a requirement for ITSM.

1 7 (70.00%) Service Management
2 6 (60.00%) ITIL
2 6 (60.00%) Finance
3 5 (50.00%) Project Management
3 5 (50.00%) Line Management
4 4 (40.00%) People Management
4 4 (40.00%) Problem-Solving
4 4 (40.00%) SQL
5 3 (30.00%) Supplier Management
5 3 (30.00%) Data Warehouse
5 3 (30.00%) ITIL V3
6 2 (20.00%) Coaching
6 2 (20.00%) Computer Science
6 2 (20.00%) CMDB
6 2 (20.00%) ServiceNow
6 2 (20.00%) IT Strategy
6 2 (20.00%) Service Delivery
6 2 (20.00%) SLA
6 2 (20.00%) Banking
6 2 (20.00%) Retail
6 2 (20.00%) Data Management
6 2 (20.00%) Business Continuity
6 2 (20.00%) Information Security
7 1 (10.00%) Publishing
7 1 (10.00%) Games
7 1 (10.00%) TOGAF
7 1 (10.00%) IT Governance
7 1 (10.00%) Project Planning
7 1 (10.00%) Degree
7 1 (10.00%) Sun

ITSM
Co-occurring IT Skills in Liverpool by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Business Applications
1 1 (10.00%) SAP BPC
Database & Business Intelligence
1 3 (30.00%) Data Warehouse
2 1 (10.00%) Relational Database
General
1 6 (60.00%) Finance
2 2 (20.00%) Banking
2 2 (20.00%) Retail
3 1 (10.00%) Games
3 1 (10.00%) Publishing
Job Titles
1 5 (50.00%) Team Leader
2 4 (40.00%) IT Manager
2 4 (40.00%) IT Services Manager
2 4 (40.00%) Service Manager
3 1 (10.00%) Head of Delivery
3 1 (10.00%) Head of Service Delivery
3 1 (10.00%) Relationships Manager
3 1 (10.00%) Technical Leader
3 1 (10.00%) Technical Manager
3 1 (10.00%) Technical Relationship Manager
3 1 (10.00%) Technical Team Leader
Miscellaneous
1 2 (20.00%) CMDB
1 2 (20.00%) Computer Science
2 1 (10.00%) Management Information System
2 1 (10.00%) Online Games
2 1 (10.00%) User Experience
Processes & Methodologies
1 7 (70.00%) Service Management
2 6 (60.00%) ITIL
3 5 (50.00%) Line Management
3 5 (50.00%) Project Management
4 4 (40.00%) People Management
4 4 (40.00%) Problem-Solving
5 3 (30.00%) ITIL V3
5 3 (30.00%) Supplier Management
6 2 (20.00%) Business Continuity
6 2 (20.00%) Coaching
6 2 (20.00%) Data Management
6 2 (20.00%) Information Security
6 2 (20.00%) IT Strategy
6 2 (20.00%) Service Delivery
7 1 (10.00%) Business Intelligence
7 1 (10.00%) Change Management
7 1 (10.00%) Data Science
7 1 (10.00%) PRINCE2
7 1 (10.00%) Risk Management
7 1 (10.00%) TOGAF
Programming Languages
1 4 (40.00%) SQL
Qualifications
1 1 (10.00%) Degree
1 1 (10.00%) TOGAF Certification
Quality Assurance & Compliance
1 2 (20.00%) SLA
Systems Management
1 1 (10.00%) MOM
1 1 (10.00%) Nagios
Vendors
1 2 (20.00%) ServiceNow
2 1 (10.00%) Dynatrace
2 1 (10.00%) New Relic
2 1 (10.00%) SAP
2 1 (10.00%) SolarWinds
2 1 (10.00%) Sun