ITSM Jobs in Merseyside

IT Service Management (ITSM)
North West > Merseyside

The table below provides summary statistics for permanent job vacancies advertised in Merseyside requiring ITSM skills. It includes a benchmarking guide to the annual salaries offered in vacancies that cited ITSM over the 6 months leading up to 31 May 2025, comparing them to the same period in the previous two years.

6 months to
31 May 2025
Same period 2024 Same period 2023
Rank 46 76 84
Rank change year-on-year +30 +8 -5
Permanent jobs citing ITSM 13 16 18
As % of all permanent jobs advertised in Merseyside 2.88% 1.16% 1.76%
As % of the Processes & Methodologies category 3.02% 1.47% 1.89%
Number of salaries quoted 13 3 11
10th Percentile £36,000 - -
25th Percentile £45,000 £26,000 £40,000
Median annual salary (50th Percentile) £46,000 £27,000 £45,000
Median % change year-on-year +70.37% -40.00% +20.00%
75th Percentile - £61,500 £49,750
90th Percentile - £81,600 £50,868
North West median annual salary £40,000 £42,500 £47,500
% change year-on-year -5.88% -10.53% +36.04%

All Process and Methodology Skills
Merseyside

ITSM falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring process or methodology skills in Merseyside.

Permanent vacancies with a requirement for process or methodology skills 431 1,089 954
As % of all permanent jobs advertised in Merseyside 95.57% 79.20% 93.53%
Number of salaries quoted 171 755 386
10th Percentile £25,750 £26,450 £27,125
25th Percentile £31,250 £35,000 £36,250
Median annual salary (50th Percentile) £46,000 £45,000 £45,750
Median % change year-on-year +2.22% -1.64% -3.68%
75th Percentile £63,749 £60,000 £60,000
90th Percentile £77,500 £80,000 £70,000
North West median annual salary £50,055 £50,000 £55,000
% change year-on-year +0.11% -9.09% +4.76%

ITSM
Job Vacancy Trend in Merseyside

Job postings citing ITSM as a proportion of all IT jobs advertised in Merseyside.

Job vacancy trend for ITSM in Merseyside

ITSM
Salary Trend in Merseyside

3-month moving average salary quoted in jobs citing ITSM in Merseyside.

Salary trend for ITSM in Merseyside

ITSM
Salary Histogram in Merseyside

Salary distribution for jobs citing ITSM in Merseyside over the 6 months to 31 May 2025.

Salary histogram for ITSM in Merseyside

ITSM
Job Locations in Merseyside

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITSM within the Merseyside region over the 6 months to 31 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Liverpool +49 13 £46,000 -51.58% 5
ITSM
North West

ITSM
Co-occurring Skills and Capabilities in Merseyside by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 2 (15.38%) Microsoft Office
Cloud Services
1 3 (23.08%) Microsoft 365
2 1 (7.69%) SaaS
General
1 10 (76.92%) Social Skills
2 8 (61.54%) Legal
3 2 (15.38%) Analytical Skills
3 2 (15.38%) Banking
3 2 (15.38%) Finance
4 1 (7.69%) Law
Job Titles
1 11 (84.62%) Analyst
2 2 (15.38%) Applications Support
2 2 (15.38%) Applications Support Analyst
2 2 (15.38%) Banking Analyst
2 2 (15.38%) Support Analyst
2 2 (15.38%) Systems Support Analyst
3 1 (7.69%) Business Development Manager
3 1 (7.69%) Business Manager
3 1 (7.69%) Consultant
3 1 (7.69%) IT Development Manager
3 1 (7.69%) IT Manager
3 1 (7.69%) IT Services Manager
3 1 (7.69%) ITSM Analyst
3 1 (7.69%) New Business Development Manager
3 1 (7.69%) Senior
3 1 (7.69%) Senior Consultant
3 1 (7.69%) Senior ServiceNow Consultant
3 1 (7.69%) Senior Technical Consultant
3 1 (7.69%) ServiceNow Consultant
3 1 (7.69%) Technical Consultant
Miscellaneous
1 1 (7.69%) Mobile App
Operating Systems
1 9 (69.23%) Windows
2 8 (61.54%) Mac OS
Processes & Methodologies
1 10 (76.92%) Problem-Solving
2 9 (69.23%) Application Packaging
3 8 (61.54%) Deployment Automation
4 3 (23.08%) Incident Management
5 2 (15.38%) Analytical Thinking
5 2 (15.38%) Collaborative Working
5 2 (15.38%) Continuous Improvement
5 2 (15.38%) Customer Service
5 2 (15.38%) ITIL
5 2 (15.38%) Problem Management
5 2 (15.38%) Wealth Management
6 1 (7.69%) Business Development
6 1 (7.69%) Document Management
6 1 (7.69%) Mobile Device Management
6 1 (7.69%) Requirements Gathering
Programming Languages
1 9 (69.23%) PowerShell
Qualifications
1 2 (15.38%) A+ Certification
1 2 (15.38%) DBS Check
1 2 (15.38%) MOS
2 1 (7.69%) SC Cleared
2 1 (7.69%) Security Cleared
Quality Assurance & Compliance
1 2 (15.38%) SLA
System Software
1 8 (61.54%) Active Directory
1 8 (61.54%) Virtual Desktop
Systems Management
1 1 (7.69%) Microsoft Intune
1 1 (7.69%) SCCM
Vendors
1 9 (69.23%) iManage
2 3 (23.08%) Microsoft
3 1 (7.69%) ServiceNow