The following table provides summary statistics for permanent job vacancies advertised in Merseyside with a requirement for ITSM skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited ITSM over the 3 months to 26 June 2017 with a comparison to the same period in the previous 2 years.

IT Service Management (ITSM)
North West / Merseyside
3 months to
26 Jun 2017
Same period 2016 Same period 2015
Rank 65 - 60
Rank change year-on-year - 0  
Permanent jobs citing ITSM 2 0 2
As % of all permanent IT jobs advertised in Merseyside 0.36% - 0.40%
As % of the Processes & Methodologies category 0.41% - 0.46%
Number of salaries quoted 0 0 2
Median salary - - £45,000
UK excluding London median salary £46,000 £42,500 £42,500
% change year-on-year +8.23% -  

ITSM is in the process and methodology skills category. The next table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Merseyside with a requirement for process and methodology skills.

Process & Methodology Skills
Merseyside
Permanent job vacancies with a requirement for process and methodology skills 491 385 435
As % of all permanent IT job vacancies advertised in Merseyside 89.44% 83.15% 86.48%
Number of salaries quoted 348 308 314
Median salary £40,000 £40,000 £45,000
Median salary % change year-on-year - -11.11%  
90% offered a salary of more than £30,000 £30,000 £29,000
10% offered a salary of more than £60,000 £60,000 £65,000
UK excluding London median salary £45,000 £45,000 £44,000
% change year-on-year - +2.27%  

ITSM
Job Vacancy Trend in Merseyside

The job posting trend of jobs advertised in Merseyside citing ITSM as a proportion of all permanent or contract IT jobs with a match in the Processes & Methodologies category.

Job vacancy trend for ITSM in Merseyside

ITSM
Salary Trend in Merseyside

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITSM in Merseyside.

Salary trend for ITSM in Merseyside

ITSM
Job Locations in Merseyside

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITSM within the Merseyside region over the 3 months to 26 June 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Liverpool - 2 - - 1
ITSM
North West

For the 6 months to 26 June 2017, IT jobs citing ITSM also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Merseyside region with a requirement for ITSM.

1 10 (100.00%) ITIL
2 7 (70.00%) Service Management
2 7 (70.00%) ServiceNow
3 5 (50.00%) Configuration Management
4 4 (40.00%) Project Management
4 4 (40.00%) Remedy
4 4 (40.00%) PRINCE2
4 4 (40.00%) Process Improvement
4 4 (40.00%) Remedy ITSM
5 3 (30.00%) Change Management
5 3 (30.00%) Finance
5 3 (30.00%) Asset Management
6 2 (20.00%) Oracle
6 2 (20.00%) Linux
6 2 (20.00%) Microsoft Excel
6 2 (20.00%) MS Access
6 2 (20.00%) Cisco
6 2 (20.00%) Microsoft
6 2 (20.00%) Dell
6 2 (20.00%) EMC
6 2 (20.00%) BMC
6 2 (20.00%) TOGAF
6 2 (20.00%) CMDB
6 2 (20.00%) Agile Software Development
6 2 (20.00%) Banking
6 2 (20.00%) VMware
6 2 (20.00%) SEO
6 2 (20.00%) VMware Infrastructure
6 2 (20.00%) Microsoft Azure
6 2 (20.00%) Amazon AWS

ITSM
Co-occurring IT Skills in Merseyside by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 2 (20.00%) Microsoft Excel
Business Applications
1 4 (40.00%) Remedy ITSM
Cloud Services
1 2 (20.00%) Amazon AWS
1 2 (20.00%) Microsoft Azure
Database & Business Intelligence
1 2 (20.00%) Big Data
1 2 (20.00%) MS Access
General
1 3 (30.00%) Finance
2 2 (20.00%) Banking
Job Titles
1 4 (40.00%) Architect
1 4 (40.00%) Consultant
2 3 (30.00%) Analyst
2 3 (30.00%) Configuration Analyst
3 2 (20.00%) Banking Analyst
3 2 (20.00%) Cloud Architect
3 2 (20.00%) Cloud Consultant
3 2 (20.00%) Cloud Infrastructure Architect
3 2 (20.00%) Cloud Infrastructure Consultant
3 2 (20.00%) Infrastructure Architect
3 2 (20.00%) Infrastructure Consultant
3 2 (20.00%) Service Management Architect
3 2 (20.00%) Service Management Consultant
3 2 (20.00%) Virtualisation Architect
3 2 (20.00%) Virtualisation Consultant
3 2 (20.00%) Virtualisation Infrastructure Consultant
4 1 (10.00%) Change and Release Manager
4 1 (10.00%) Change Manager
4 1 (10.00%) Release Manager
Miscellaneous
1 2 (20.00%) CMDB
1 2 (20.00%) Data Centre
Operating Systems
1 2 (20.00%) Linux
Processes & Methodologies
1 10 (100.00%) ITIL
2 7 (70.00%) Service Management
3 5 (50.00%) Configuration Management
4 4 (40.00%) PRINCE2
4 4 (40.00%) Process Improvement
4 4 (40.00%) Project Management
5 3 (30.00%) Asset Management
5 3 (30.00%) Change Management
6 2 (20.00%) Agile Project Management
6 2 (20.00%) Agile Software Development
6 2 (20.00%) Dependency Management
6 2 (20.00%) IT Strategy
6 2 (20.00%) Line Management
6 2 (20.00%) Project Governance
6 2 (20.00%) SEO
6 2 (20.00%) TOGAF
7 1 (10.00%) ITIL V3
7 1 (10.00%) Performance Metrics
7 1 (10.00%) Release Management
7 1 (10.00%) Risk Assessment
Qualifications
1 2 (20.00%) DBS Check
2 1 (10.00%) SC Cleared
2 1 (10.00%) Security Cleared
System Software
1 2 (20.00%) VMware Infrastructure
Systems Management
1 2 (20.00%) Icinga
1 2 (20.00%) Opscode Chef
1 2 (20.00%) Puppet
1 2 (20.00%) vRealize
Vendors
1 7 (70.00%) ServiceNow
2 4 (40.00%) Remedy
3 2 (20.00%) BMC
3 2 (20.00%) Cisco
3 2 (20.00%) Dell
3 2 (20.00%) EMC
3 2 (20.00%) Microsoft
3 2 (20.00%) Oracle
3 2 (20.00%) VMware