Period
to 18 November 2017

The following table provides summary statistics for permanent job vacancies advertised in Merseyside with a requirement for ITSM skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited ITSM over the 6 months to 18 November 2017 with a comparison to the same period in the previous 2 years.

IT Service Management (ITSM)
North West > Merseyside
6 months to
18 Nov 2017
Same period 2016 Same period 2015
Rank 77 83 80
Rank change year-on-year +6 -3 +5
Permanent jobs citing ITSM 10 25 5
As % of all permanent IT jobs advertised in Merseyside 1.01% 1.93% 0.53%
As % of the Processes & Methodologies category 1.12% 2.18% 0.61%
Number of salaries quoted 5 24 1
Merseyside median annual salary £50,000 £44,000 £45,000
Median salary % change year-on-year +13.64% -2.22% +35.85%
10th Percentile £42,000 £42,000 £42,500
90th Percentile £63,750 £54,000 £47,500
North West median annual salary £42,500 £44,000 £39,500
% change year-on-year -3.41% +11.39% +3.95%

ITSM is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Merseyside with a requirement for process or methodology skills.

All Process and Methodology Skills
Merseyside
Permanent vacancies with a requirement for process or methodology skills 894 1149 823
As % of all permanent IT jobs advertised in Merseyside 90.58% 88.52% 87.65%
Number of salaries quoted 666 777 621
Merseyside median annual salary £41,000 £40,000 £40,000
Median salary % change year-on-year +2.50% - -
10th Percentile £27,261 £26,250 £25,500
90th Percentile £66,250 £57,500 £65,000
North West median annual salary £42,500 £40,000 £40,000
% change year-on-year +6.25% - +1.27%

ITSM
Job Vacancy Trend in Merseyside

Job postings citing ITSM as a percentage of all IT jobs advertised in Merseyside.

Job vacancy trend for ITSM in Merseyside

ITSM
Salary Trend in Merseyside

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITSM in Merseyside.

Salary trend for ITSM in Merseyside

ITSM
Salary Histogram in Merseyside

The salary distribution of IT jobs citing ITSM in Merseyside over the 6 months to 18 November 2017.

Salary histogram for ITSM in Merseyside

ITSM
Job Locations in Merseyside

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITSM within the Merseyside region over the 6 months to 18 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Liverpool +8 10 £50,000 +13.64%
ITSM
North West

For the 6 months to 18 November 2017, IT jobs citing ITSM also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Merseyside region with a requirement for ITSM.

1 10 (100.00%) Service Management
2 9 (90.00%) ITIL
3 6 (60.00%) Finance
4 5 (50.00%) SQL Server
4 5 (50.00%) JSP
4 5 (50.00%) Tomcat
4 5 (50.00%) Windows
4 5 (50.00%) Release Management
4 5 (50.00%) SQL Server 2012
4 5 (50.00%) Windows Server 2012
4 5 (50.00%) SQL Server 2014
4 5 (50.00%) Windows Server
5 3 (30.00%) ITIL V2
5 3 (30.00%) Service Design
5 3 (30.00%) DBS Check
5 3 (30.00%) HPUX
5 3 (30.00%) HP
5 3 (30.00%) ITIL Certification
5 3 (30.00%) Siebel
5 3 (30.00%) PRINCE2
5 3 (30.00%) Enterprise Architecture
6 2 (20.00%) SOAP
6 2 (20.00%) Apache
6 2 (20.00%) Computer Science
6 2 (20.00%) ITIL V3
7 1 (10.00%) Network Management
7 1 (10.00%) Data Centre
7 1 (10.00%) User Acceptance Testing
7 1 (10.00%) System Testing
7 1 (10.00%) Network Security

ITSM
Co-occurring IT Skills in Merseyside by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 5 (50.00%) Tomcat
2 2 (20.00%) Apache
Communications & Networking
1 1 (10.00%) Cisco ASA
1 1 (10.00%) Firewall
1 1 (10.00%) Network Security
Database & Business Intelligence
1 5 (50.00%) SQL Server
1 5 (50.00%) SQL Server 2012
1 5 (50.00%) SQL Server 2014
General
1 6 (60.00%) Finance
2 1 (10.00%) Publishing
2 1 (10.00%) Retail
Job Titles
1 3 (30.00%) IT Manager
1 3 (30.00%) IT Services Manager
1 3 (30.00%) Service Manager
2 2 (20.00%) Analyst
2 2 (20.00%) Applications Engineer
2 2 (20.00%) Release Engineer
3 1 (10.00%) Finance Systems Analyst
3 1 (10.00%) Financial Analyst
3 1 (10.00%) Firewall Engineer
3 1 (10.00%) Junior
3 1 (10.00%) Junior Project Manager
3 1 (10.00%) Network Engineer
3 1 (10.00%) Network Security Engineer
3 1 (10.00%) Project Manager
3 1 (10.00%) Research Analyst
3 1 (10.00%) Security Engineer
Libraries, Frameworks & Software Standards
1 5 (50.00%) JSP
2 2 (20.00%) SOAP
Miscellaneous
1 2 (20.00%) Computer Science
2 1 (10.00%) Data Centre
2 1 (10.00%) Smart Meter
Operating Systems
1 5 (50.00%) Windows
1 5 (50.00%) Windows Server
1 5 (50.00%) Windows Server 2012
2 3 (30.00%) HPUX
Processes & Methodologies
1 10 (100.00%) Service Management
2 9 (90.00%) ITIL
3 5 (50.00%) Release Management
4 3 (30.00%) Enterprise Architecture
4 3 (30.00%) ITIL V2
4 3 (30.00%) PRINCE2
4 3 (30.00%) Service Design
5 2 (20.00%) ITIL V3
6 1 (10.00%) Agile Software Development
6 1 (10.00%) Business Continuity
6 1 (10.00%) Change Management
6 1 (10.00%) Disaster Recovery
6 1 (10.00%) Network Design
6 1 (10.00%) Proactive Monitoring
6 1 (10.00%) Project Planning
6 1 (10.00%) Prototyping
6 1 (10.00%) Software Engineering
6 1 (10.00%) Statistics
6 1 (10.00%) System Testing
6 1 (10.00%) User Acceptance Testing
Qualifications
1 3 (30.00%) DBS Check
1 3 (30.00%) ITIL Certification
2 1 (10.00%) CCNP
2 1 (10.00%) Cisco Certification
Vendors
1 3 (30.00%) HP
1 3 (30.00%) Siebel
2 1 (10.00%) Cisco