ITSM Jobs in Merseyside

IT Service Management (ITSM)
North West > Merseyside

The following table provides summary statistics for permanent job vacancies advertised in Merseyside with a requirement for ITSM skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited ITSM over the 6 months to 29 April 2024 with a comparison to the same period in the previous 2 years.

6 months to
29 Apr 2024
Same period 2023 Same period 2022
Rank 78 90 89
Rank change year-on-year +12 -1 -37
Permanent jobs citing ITSM 15 17 18
As % of all permanent jobs advertised in Merseyside 1.16% 1.56% 1.53%
As % of the Processes & Methodologies category 1.44% 1.69% 1.65%
Number of salaries quoted 2 11 14
10th Percentile - £37,039 £24,868
25th Percentile £26,000 - £31,625
Median annual salary (50th Percentile) £27,000 £40,000 £35,500
Median % change year-on-year -32.50% +12.68% -35.45%
75th Percentile £28,000 £47,375 £45,000
90th Percentile - £49,750 £48,750
North West median annual salary £41,774 £47,500 £34,830
% change year-on-year -12.05% +36.38% -15.56%

All Process and Methodology Skills
Merseyside

ITSM is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Merseyside with a requirement for process or methodology skills.

Permanent vacancies with a requirement for process or methodology skills 1,043 1,008 1,094
As % of all permanent jobs advertised in Merseyside 80.54% 92.39% 92.95%
Number of salaries quoted 719 429 694
10th Percentile £26,250 £26,950 £26,250
25th Percentile £35,000 £36,250 £35,750
Median annual salary (50th Percentile) £45,000 £45,000 £47,500
Median % change year-on-year - -5.26% +11.76%
75th Percentile £57,500 £60,000 £63,519
90th Percentile £75,154 £71,250 £75,000
North West median annual salary £50,000 £55,000 £52,500
% change year-on-year -9.09% +4.76% +10.53%

ITSM
Job Vacancy Trend in Merseyside

Job postings citing ITSM as a proportion of all IT jobs advertised in Merseyside.

Job vacancy trend for ITSM in Merseyside

ITSM
Salary Trend in Merseyside

3-month moving average salary quoted in jobs citing ITSM in Merseyside.

Salary trend for ITSM in Merseyside

ITSM
Job Locations in Merseyside

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITSM within the Merseyside region over the 6 months to 29 April 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Liverpool +1 9 - - 2
Bootle - 4 - -
ITSM
North West

ITSM
Co-occurring Skills and Capabilities in Merseyside by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (13.33%) SAS
Business Applications
1 3 (20.00%) Remedy ITSM
Cloud Services
1 5 (33.33%) Microsoft 365
2 4 (26.67%) Azure
2 4 (26.67%) Entra ID
2 4 (26.67%) IaaS
2 4 (26.67%) PaaS
2 4 (26.67%) Power Platform
Communications & Networking
1 4 (26.67%) DHCP
1 4 (26.67%) DNS
1 4 (26.67%) LAN
1 4 (26.67%) WAN
1 4 (26.67%) Wi-Fi
General
1 6 (40.00%) Social Skills
2 3 (20.00%) Public Sector
3 1 (6.67%) Analytical Skills
3 1 (6.67%) Banking
3 1 (6.67%) Finance
Job Titles
1 6 (40.00%) Architect
2 4 (26.67%) Infrastructure Engineer
2 4 (26.67%) Infrastructure Operations Engineer
2 4 (26.67%) Operations Engineer
3 3 (20.00%) Analyst
3 3 (20.00%) ITSM Architect
3 3 (20.00%) Service Architect
3 3 (20.00%) ServiceNow Architect
3 3 (20.00%) Support Analyst
4 2 (13.33%) 2nd Line Support
4 2 (13.33%) 2nd Line Support Analyst
4 2 (13.33%) Developer
4 2 (13.33%) Senior
4 2 (13.33%) Senior Infrastructure Engineer
4 2 (13.33%) Senior Operations Engineer
4 2 (13.33%) ServiceNow Developer
5 1 (6.67%) Banking Analyst
5 1 (6.67%) Financial Analyst
5 1 (6.67%) IT Analyst
5 1 (6.67%) IT Support
Libraries, Frameworks & Software Standards
1 2 (13.33%) AngularJS
1 2 (13.33%) CSS
1 2 (13.33%) HTML
1 2 (13.33%) Twitter Bootstrap
1 2 (13.33%) Web Services
Miscellaneous
1 4 (26.67%) Driving Licence
2 2 (13.33%) CMDB
2 2 (13.33%) Legacy Systems
Processes & Methodologies
1 12 (80.00%) Service Management
2 10 (66.67%) ITIL
3 8 (53.33%) Actionable Insight
4 5 (33.33%) Stakeholder Management
5 4 (26.67%) Digital Strategy
5 4 (26.67%) Ergonomics
5 4 (26.67%) Human Factors
5 4 (26.67%) Incident Management
5 4 (26.67%) Infrastructure Engineering
5 4 (26.67%) Physics
6 3 (20.00%) IT4IT
6 3 (20.00%) Presales
6 3 (20.00%) Project Management
6 3 (20.00%) Service Delivery
6 3 (20.00%) Service Design
6 3 (20.00%) TOGAF
6 3 (20.00%) User Experience
7 2 (13.33%) ChatOps
7 2 (13.33%) Proactive Monitoring
7 2 (13.33%) Security Operations
Programming Languages
1 2 (13.33%) PowerShell
Qualifications
1 6 (40.00%) SC Cleared
1 6 (40.00%) Security Cleared
2 4 (26.67%) A+ Certification
2 4 (26.67%) Network+ Certification
3 3 (20.00%) Degree
4 2 (13.33%) ITIL Certification
Quality Assurance & Compliance
1 3 (20.00%) COBIT
System Software
1 4 (26.67%) Active Directory
Systems Management
1 3 (20.00%) OpenView
2 2 (13.33%) Microsoft Intune
Vendors
1 5 (33.33%) ServiceNow
2 4 (26.67%) Microsoft
2 4 (26.67%) Veeam
3 3 (20.00%) BMC
3 3 (20.00%) HP
3 3 (20.00%) Remedy