Period
to 22 November 2017

The median annual salary for a Support Analyst was £32,500 in advertised job vacancies in Liverpool during the 6 months to 22 November 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Support Analyst
Merseyside > Liverpool
6 months to
22 Nov 2017
Same period 2016 Same period 2015
Rank 54 71 53
Rank change year-on-year +17 -18 +9
Permanent jobs requiring a Support Analyst 16 24 14
As % of all permanent IT jobs advertised in Liverpool 2.08% 2.20% 2.11%
As % of the Job Titles category 2.21% 2.36% 2.17%
Number of salaries quoted 13 7 12
Liverpool median annual salary £32,500 £37,500 £26,334
Median salary % change year-on-year -13.33% +42.40% -24.76%
10th Percentile £22,300 £26,100 £19,820
90th Percentile £46,500 £43,750 £32,000
Merseyside median annual salary £32,500 £27,500 £23,584
% change year-on-year +18.18% +16.60% -21.39%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Liverpool. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Liverpool
Permanent vacancies in Liverpool with a recognized job title 723 1018 645
% of permanent IT jobs with a recognized job title 94.14% 93.48% 97.43%
Number of salaries quoted 551 708 508
Liverpool median annual salary £41,000 £40,000 £40,000
Median salary % change year-on-year +2.50% - +3.90%
10th Percentile £27,500 £26,250 £22,750
90th Percentile £67,500 £57,500 £62,500
Merseyside median annual salary £40,000 £37,500 £40,000
% change year-on-year +6.67% -6.25% +3.90%

Support Analyst
Job Vacancy Trend in Liverpool

Job postings that featured Support Analyst in the job title as a percentage of all IT jobs advertised in Liverpool.

Job vacancy trend for Support Analyst in Liverpool

Support Analyst
Salary Trend in Liverpool

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst in Liverpool.

Salary trend for Support Analyst in Liverpool

Support Analyst
Salary Histogram in Liverpool

The salary distribution of IT jobs citing Support Analyst in Liverpool over the 6 months to 22 November 2017.

Salary histogram for Support Analyst in Liverpool

Support Analyst Skill Set
Top 30 Co-occurring IT Skills in Liverpool

For the 6 months to 22 November 2017, Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Liverpool region featuring Support Analyst in the job title.

1 9 (56.25%) ITIL
2 7 (43.75%) Finance
3 6 (37.50%) Manufacturing
3 6 (37.50%) SQL
3 6 (37.50%) Windows
3 6 (37.50%) Active Directory
3 6 (37.50%) Analytical Skills
4 5 (31.25%) Systems Analysis
4 5 (31.25%) Banking
4 5 (31.25%) ERP
5 4 (25.00%) Logistics
6 3 (18.75%) Computer Science Degree
6 3 (18.75%) Windows Server
6 3 (18.75%) SAP SD
6 3 (18.75%) Citrix
6 3 (18.75%) E-Commerce
6 3 (18.75%) Microsoft
6 3 (18.75%) SAP
6 3 (18.75%) FMCG
6 3 (18.75%) Degree
6 3 (18.75%) Computer Science
6 3 (18.75%) Patch Management
6 3 (18.75%) Continuous Improvement
7 2 (12.50%) Office 365
7 2 (12.50%) Dynamics NAV
7 2 (12.50%) CRM
8 1 (6.25%) Power BI
8 1 (6.25%) Legal
8 1 (6.25%) VMware
8 1 (6.25%) Service Management

Support Analyst Skill Set
Co-occurring IT Skills in Liverpool by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (6.25%) MS Exchange
Business Applications
1 3 (18.75%) SAP SD
2 2 (12.50%) Dynamics NAV
Cloud Services
1 2 (12.50%) Office 365
Communications & Networking
1 1 (6.25%) VoIP
Database & Business Intelligence
1 1 (6.25%) Crystal Reports
1 1 (6.25%) Power BI
General
1 7 (43.75%) Finance
2 6 (37.50%) Manufacturing
3 5 (31.25%) Banking
4 1 (6.25%) Legal
Miscellaneous
1 6 (37.50%) Analytical Skills
2 3 (18.75%) Computer Science
2 3 (18.75%) FMCG
Operating Systems
1 6 (37.50%) Windows
2 3 (18.75%) Windows Server
3 1 (6.25%) Linux
Processes & Methodologies
1 9 (56.25%) ITIL
2 5 (31.25%) ERP
2 5 (31.25%) Systems Analysis
3 4 (25.00%) Logistics
4 3 (18.75%) Continuous Improvement
4 3 (18.75%) E-Commerce
4 3 (18.75%) Patch Management
5 2 (12.50%) CRM
6 1 (6.25%) Business Intelligence
6 1 (6.25%) Change Management
6 1 (6.25%) Data Analysis
6 1 (6.25%) Release Management
6 1 (6.25%) Root Cause Analysis
6 1 (6.25%) Service Delivery
6 1 (6.25%) Service Management
6 1 (6.25%) Statistics
Programming Languages
1 6 (37.50%) SQL
2 1 (6.25%) PowerShell
Qualifications
1 3 (18.75%) Computer Science Degree
1 3 (18.75%) Degree
System Software
1 6 (37.50%) Active Directory
Systems Management
1 1 (6.25%) Cisco CUCM
1 1 (6.25%) SCCM
Vendors
1 3 (18.75%) Citrix
1 3 (18.75%) Microsoft
1 3 (18.75%) SAP
2 1 (6.25%) Avaya
2 1 (6.25%) Cisco
2 1 (6.25%) VMware