Support Analyst Jobs in Liverpool

Support Analyst
Merseyside > Liverpool

The median Support Analyst salary in Liverpool is £33,500 per year, according to job vacancies posted during the 6 months leading to 16 May 2025.

The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
16 May 2025
Same period 2024 Same period 2023
Rank 34 77 80
Rank change year-on-year +43 +3 -11
Permanent jobs requiring a Support Analyst 8 11 14
As % of all permanent jobs advertised in Liverpool 3.07% 1.03% 1.48%
As % of the Job Titles category 3.39% 1.07% 1.77%
Number of salaries quoted 7 8 11
10th Percentile £25,350 - £26,250
25th Percentile £27,875 £26,750 £33,277
Median annual salary (50th Percentile) £33,500 £32,500 £41,500
Median % change year-on-year +3.08% -21.69% +3.75%
75th Percentile £35,250 £36,500 £51,875
90th Percentile £35,450 £41,000 £53,750
Merseyside median annual salary £33,500 £28,500 £40,144
% change year-on-year +17.54% -29.00% +0.36%

All Permanent IT Job Vacancies
Liverpool

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in Liverpool. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Liverpool with a recognized job title 236 1,030 791
% of permanent jobs with a recognized job title 90.42% 96.26% 83.79%
Number of salaries quoted 157 700 390
10th Percentile £30,000 £25,975 £28,725
25th Percentile £31,750 £34,750 £37,500
Median annual salary (50th Percentile) £46,000 £45,000 £47,500
Median % change year-on-year +2.22% -5.26% -
75th Percentile £63,750 £60,000 £60,000
90th Percentile £78,500 £80,000 £70,060
Merseyside median annual salary £45,000 £42,500 £45,000
% change year-on-year +5.88% -5.56% -5.26%

Support Analyst
Job Vacancy Trend in Liverpool

Job postings that featured Support Analyst in the job title as a proportion of all IT jobs advertised in Liverpool.

Job vacancy trend for Support Analyst in Liverpool

Support Analyst
Salary Trend in Liverpool

3-month moving average salary quoted in jobs citing Support Analyst in Liverpool.

Salary trend for Support Analyst in Liverpool

Support Analyst Skill Set
Top 30 Co-occurring Skills and Capabilities in Liverpool

For the 6 months to 16 May 2025, Support Analyst job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Liverpool region featuring Support Analyst in the job title.

1 7 (87.50%) Social Skills
2 6 (75.00%) Microsoft 365
3 4 (50.00%) Manufacturing
3 4 (50.00%) Microsoft
4 3 (37.50%) Microsoft Exchange
4 3 (37.50%) ITIL
4 3 (37.50%) Windows
4 3 (37.50%) SharePoint
4 3 (37.50%) Firewall
4 3 (37.50%) Problem Management
4 3 (37.50%) FMCG
4 3 (37.50%) Incident Management
4 3 (37.50%) Windows Server
4 3 (37.50%) Self-Motivation
4 3 (37.50%) Problem-Solving
4 3 (37.50%) Windows Server 2019
4 3 (37.50%) Continuous Improvement
4 3 (37.50%) Microsoft Copilot
5 2 (25.00%) Analytical Skills
5 2 (25.00%) Wealth Management
5 2 (25.00%) DBS Check
5 2 (25.00%) Customer Service
5 2 (25.00%) Analytical Thinking
5 2 (25.00%) Collaborative Working
5 2 (25.00%) Banking
5 2 (25.00%) MOS
5 2 (25.00%) ITSM
5 2 (25.00%) Microsoft Office
5 2 (25.00%) Finance
5 2 (25.00%) SLA

Support Analyst Skill Set
Co-occurring Skills and Capabilities in Liverpool by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (37.50%) Microsoft Exchange
1 3 (37.50%) SharePoint
Applications
1 2 (25.00%) Microsoft Office
Cloud Services
1 6 (75.00%) Microsoft 365
2 3 (37.50%) Microsoft Copilot
3 1 (12.50%) SaaS
Communications & Networking
1 3 (37.50%) Firewall
General
1 7 (87.50%) Social Skills
2 4 (50.00%) Manufacturing
3 2 (25.00%) Analytical Skills
3 2 (25.00%) Banking
3 2 (25.00%) Finance
4 1 (12.50%) Marketing
4 1 (12.50%) Pharmaceutical
Miscellaneous
1 3 (37.50%) FMCG
1 3 (37.50%) Self-Motivation
2 1 (12.50%) Driving Licence
2 1 (12.50%) Life Science
Operating Systems
1 3 (37.50%) Windows
1 3 (37.50%) Windows Server
1 3 (37.50%) Windows Server 2019
Processes & Methodologies
1 3 (37.50%) Continuous Improvement
1 3 (37.50%) Incident Management
1 3 (37.50%) ITIL
1 3 (37.50%) Problem Management
1 3 (37.50%) Problem-Solving
2 2 (25.00%) Analytical Thinking
2 2 (25.00%) Collaborative Working
2 2 (25.00%) Customer Service
2 2 (25.00%) ITSM
2 2 (25.00%) Wealth Management
3 1 (12.50%) Change Management
3 1 (12.50%) Data Privacy
3 1 (12.50%) Decision-Making
3 1 (12.50%) ERP
3 1 (12.50%) Release Management
3 1 (12.50%) Workflow
Qualifications
1 2 (25.00%) A+ Certification
1 2 (25.00%) DBS Check
1 2 (25.00%) MOS
2 1 (12.50%) Degree
Quality Assurance & Compliance
1 2 (25.00%) SLA
2 1 (12.50%) Data Quality
Vendors
1 4 (50.00%) Microsoft
2 1 (12.50%) HubSpot