Service Analyst Jobs in Liverpool

Service Analyst
Merseyside > Liverpool

The median Service Analyst salary in Liverpool is £23,750 per year according to job vacancies posted during the 6 months to 5 May 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
5 May 2024
Same period 2023 Same period 2022
Rank 65 86 66
Rank change year-on-year +21 -20 -20
Permanent jobs requiring a Service Analyst 22 8 28
As % of all permanent jobs advertised in Liverpool 2.07% 0.84% 2.91%
As % of the Job Titles category 2.15% 1.01% 3.04%
Number of salaries quoted 20 8 23
10th Percentile £21,250 £23,200 £21,250
25th Percentile £22,563 £24,813 £21,375
Median annual salary (50th Percentile) £23,750 £36,250 £23,500
Median % change year-on-year -34.48% +54.26% +9.30%
75th Percentile £25,000 £40,000 £26,250
90th Percentile £27,250 - £28,750
Merseyside median annual salary £24,000 £25,000 £23,500
% change year-on-year -4.00% +6.38% +9.30%

All Permanent IT Job Vacancies
Liverpool

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Liverpool. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Liverpool with a recognized job title 1,021 794 922
% of permanent jobs with a recognized job title 95.96% 83.67% 95.74%
Number of salaries quoted 686 401 597
10th Percentile £25,750 £28,500 £24,000
25th Percentile £34,750 £37,250 £34,000
Median annual salary (50th Percentile) £45,000 £47,500 £47,500
Median % change year-on-year -5.26% - +11.76%
75th Percentile £57,500 £60,800 £65,000
90th Percentile £77,500 £70,600 £75,000
Merseyside median annual salary £41,500 £45,000 £47,500
% change year-on-year -7.78% -5.26% +11.76%

Service Analyst
Job Vacancy Trend in Liverpool

Job postings that featured Service Analyst in the job title as a proportion of all IT jobs advertised in Liverpool.

Job vacancy trend for Service Analyst in Liverpool

Service Analyst
Salary Trend in Liverpool

3-month moving average salary quoted in jobs citing Service Analyst in Liverpool.

Salary trend for Service Analyst in Liverpool

Service Analyst
Salary Histogram in Liverpool

Salary distribution for jobs citing Service Analyst in Liverpool over the 6 months to 5 May 2024.

Salary histogram for Service Analyst in Liverpool

Service Analyst Skill Set
Top 30 Co-occurring Skills and Capabilities in Liverpool

For the 6 months to 5 May 2024, Service Analyst job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Liverpool region featuring Service Analyst in the job title.

1 13 (59.09%) Microsoft
2 10 (45.45%) ITIL
3 9 (40.91%) Social Skills
4 8 (36.36%) Customer Service
5 7 (31.82%) Incident Management
5 7 (31.82%) SLA
5 7 (31.82%) Microsoft 365
5 7 (31.82%) ServiceNow
5 7 (31.82%) DevOps
6 6 (27.27%) Law
7 5 (22.73%) Finance
7 5 (22.73%) Active Directory
7 5 (22.73%) Service Management
8 4 (18.18%) Problem-Solving
8 4 (18.18%) Logistics
8 4 (18.18%) Line Management
9 3 (13.64%) Mentoring
9 3 (13.64%) Coaching
9 3 (13.64%) Degree
9 3 (13.64%) Continuous Improvement
10 2 (9.09%) Legal
11 1 (4.55%) VMware
11 1 (4.55%) VMware Infrastructure
11 1 (4.55%) Azure
11 1 (4.55%) User Experience
11 1 (4.55%) Analytical Skills
11 1 (4.55%) iManage
11 1 (4.55%) Service Delivery
11 1 (4.55%) ITSM
11 1 (4.55%) NHS

Service Analyst Skill Set
Co-occurring Skills and Capabilities in Liverpool by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (4.55%) Microsoft Exchange
Applications
1 1 (4.55%) Microsoft Office
Cloud Services
1 7 (31.82%) Microsoft 365
2 1 (4.55%) Azure
General
1 9 (40.91%) Social Skills
2 6 (27.27%) Law
3 5 (22.73%) Finance
4 2 (9.09%) Legal
5 1 (4.55%) Analytical Skills
5 1 (4.55%) Banking
5 1 (4.55%) Public Sector
Miscellaneous
1 1 (4.55%) NHS
Operating Systems
1 1 (4.55%) Windows
1 1 (4.55%) Windows Server
Processes & Methodologies
1 10 (45.45%) ITIL
2 8 (36.36%) Customer Service
3 7 (31.82%) DevOps
3 7 (31.82%) Incident Management
4 5 (22.73%) Service Management
5 4 (18.18%) Line Management
5 4 (18.18%) Logistics
5 4 (18.18%) Problem-Solving
6 3 (13.64%) Coaching
6 3 (13.64%) Continuous Improvement
6 3 (13.64%) Mentoring
7 1 (4.55%) Analytical Thinking
7 1 (4.55%) ITSM
7 1 (4.55%) Service Delivery
7 1 (4.55%) User Experience
Qualifications
1 3 (13.64%) Degree
Quality Assurance & Compliance
1 7 (31.82%) SLA
System Software
1 5 (22.73%) Active Directory
2 1 (4.55%) VMware Infrastructure
Vendors
1 13 (59.09%) Microsoft
2 7 (31.82%) ServiceNow
3 1 (4.55%) iManage
3 1 (4.55%) VMware