Period
to 21 July 2017

The median annual salary for a Software Support Analyst was £37,750 in advertised job vacancies in London during the 6 months to 21 July 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Software Support Analyst
England > London
6 months to
21 Jul 2017
Same period 2016 Same period 2015
Rank 783 839 875
Rank change year-on-year +56 +36 +46
Permanent jobs requiring a Software Support Analyst 45 50 36
As % of all permanent IT jobs advertised in London 0.061% 0.061% 0.040%
As % of the Job Titles category 0.065% 0.063% 0.042%
Number of salaries quoted 28 49 34
London median annual salary £37,750 £36,000 £30,000
Median salary % change year-on-year +4.86% +20.00% -
10th Percentile £25,000 £22,750 £25,900
90th Percentile £60,000 £72,500 £54,625
England median annual salary £27,500 £28,000 £25,000
% change year-on-year -1.79% +12.00% -7.41%

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in London. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
London
Permanent job vacancies with a job title containing a recognized job role 69570 79076 85782
As % of all permanent IT job vacancies advertised in London 94.97% 96.04% 95.91%
Number of salaries quoted 56172 68555 72394
London median annual salary £59,500 £55,000 £55,000
Median salary % change year-on-year +8.18% - +4.76%
10th Percentile £32,500 £32,500 £31,250
90th Percentile £90,000 £85,150 £85,000
England median annual salary £47,500 £47,500 £45,000
% change year-on-year - +5.56% -

Software Support Analyst
Job Vacancy Trend in London

Job postings that featured Software Support Analyst in the job title as a percentage of all IT jobs advertised in London.

Job vacancy trend for Software Support Analyst in London

Software Support Analyst
Salary Trend in London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Software Support Analyst in London.

Salary trend for Software Support Analyst in London

Software Support Analyst
Salary Histogram in London

The salary distribution of IT jobs citing Software Support Analyst in London over the 6 months to 21 July 2017.

Salary histogram for Software Support Analyst in London

Software Support Analyst
Job Locations in London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Software Support Analyst within the London region over the 6 months to 21 July 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London +59 7 £30,000 -28.57%
Wembley -5 2 £40,000 +14.29%
Kingston Upon Thames - 2 - -
Orpington - 2 £30,000 -
Bromley - 1 £30,000 -
Chiswick - 1 £38,000 -
Software Support Analyst
England

Software Support Analyst Skill Set
Top 30 Co-occurring IT Skills in London

For the 6 months to 21 July 2017, Software Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the London region featuring Software Support Analyst in the job title.

1 26 (57.78%) SQL
2 21 (46.67%) Finance
3 20 (44.44%) Degree
4 12 (26.67%) Computer Science
4 12 (26.67%) Java
5 11 (24.44%) QA
5 11 (24.44%) Computer Science Degree
6 10 (22.22%) Unicast
6 10 (22.22%) Multicast
6 10 (22.22%) Derivative
6 10 (22.22%) Time Management
6 10 (22.22%) Tcl
6 10 (22.22%) C++
6 10 (22.22%) Unix
6 10 (22.22%) Python
7 9 (20.00%) Windows
7 9 (20.00%) Microsoft
8 8 (17.78%) SQL Server
8 8 (17.78%) Microsoft Office
8 8 (17.78%) Agile Software Development
9 6 (13.33%) Mentoring
9 6 (13.33%) Analytical Skills
9 6 (13.33%) VBA
10 5 (11.11%) Microsoft Excel
11 4 (8.89%) MS Access
11 4 (8.89%) MS Exchange
11 4 (8.89%) .NET
11 4 (8.89%) MySQL
11 4 (8.89%) PHP
11 4 (8.89%) LAMP

Software Support Analyst Skill Set
Co-occurring IT Skills in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 4 (8.89%) Exchange Server 2010
1 4 (8.89%) MS Exchange
2 3 (6.67%) Exchange Server 2007
2 3 (6.67%) IIS
3 1 (2.22%) WordPress
Applications
1 8 (17.78%) Microsoft Office
2 5 (11.11%) Microsoft Excel
3 3 (6.67%) Microsoft PowerPoint
Business Applications
1 2 (4.44%) Dynamics CRM
1 2 (4.44%) Oracle EBS
Cloud Services
1 1 (2.22%) PaaS
Communications & Networking
1 10 (22.22%) Multicast
1 10 (22.22%) Unicast
2 3 (6.67%) Internet
3 1 (2.22%) SMS
Database & Business Intelligence
1 8 (17.78%) SQL Server
2 4 (8.89%) MS Access
2 4 (8.89%) MySQL
2 4 (8.89%) SQL Server 2008
3 2 (4.44%) Informix
Development Applications
1 2 (4.44%) Toad
General
1 21 (46.67%) Finance
2 4 (8.89%) Games
3 3 (6.67%) Back Office
3 3 (6.67%) Billing
3 3 (6.67%) Law
3 3 (6.67%) Legal
4 1 (2.22%) Front Office
4 1 (2.22%) Publishing
Libraries, Frameworks & Software Standards
1 4 (8.89%) .NET
1 4 (8.89%) LAMP
2 2 (4.44%) FIX Protocol
3 1 (2.22%) ASP.NET
3 1 (2.22%) Ruby on Rails
3 1 (2.22%) XML
Miscellaneous
1 12 (26.67%) Computer Science
2 10 (22.22%) Derivative
3 6 (13.33%) Analytical Skills
4 2 (4.44%) Fixed Income
5 1 (2.22%) Blackberry
5 1 (2.22%) Enterprise Software
5 1 (2.22%) Fintech
5 1 (2.22%) Hedge funds
5 1 (2.22%) Management Information System
Operating Systems
1 10 (22.22%) Unix
2 9 (20.00%) Windows
3 4 (8.89%) Windows Server
4 3 (6.67%) Linux
4 3 (6.67%) Windows Server 2008
4 3 (6.67%) Windows Server 2012
5 1 (2.22%) Android
5 1 (2.22%) Apple iOS
5 1 (2.22%) Windows 7
5 1 (2.22%) Windows 8
Processes & Methodologies
1 10 (22.22%) Time Management
2 8 (17.78%) Agile Software Development
3 6 (13.33%) Mentoring
4 3 (6.67%) Document Management
4 3 (6.67%) ERP
4 3 (6.67%) Kanban
4 3 (6.67%) Scrum
4 3 (6.67%) Software Testing
4 3 (6.67%) Test Scripting
4 3 (6.67%) User Stories
5 2 (4.44%) Asset Management
5 2 (4.44%) Coaching
5 2 (4.44%) CRM
6 1 (2.22%) Business Analysis
6 1 (2.22%) Capacity Planning
6 1 (2.22%) Data Management
6 1 (2.22%) DevOps
6 1 (2.22%) Economics
6 1 (2.22%) Investment Management
6 1 (2.22%) Server Monitoring
Programming Languages
1 26 (57.78%) SQL
2 12 (26.67%) Java
3 10 (22.22%) C++
3 10 (22.22%) Python
3 10 (22.22%) Tcl
4 6 (13.33%) VBA
5 4 (8.89%) PHP
6 3 (6.67%) VB
7 2 (4.44%) Korn
7 2 (4.44%) T-SQL
8 1 (2.22%) C#
8 1 (2.22%) JavaScript
8 1 (2.22%) Ruby
Qualifications
1 20 (44.44%) Degree
2 11 (24.44%) Computer Science Degree
Quality Assurance & Compliance
1 11 (24.44%) QA
2 1 (2.22%) SLA
System Software
1 1 (2.22%) Active Directory
Systems Management
1 1 (2.22%) Systems Management Server (SMS)
Vendors
1 9 (20.00%) Microsoft
2 3 (6.67%) iManage
3 2 (4.44%) Apple
3 2 (4.44%) Capita
3 2 (4.44%) JD Edwards
3 2 (4.44%) Northgate
3 2 (4.44%) Oracle
3 2 (4.44%) Sage
3 2 (4.44%) SAP
3 2 (4.44%) Sun
4 1 (2.22%) Anite
4 1 (2.22%) Charles River
4 1 (2.22%) Civica
4 1 (2.22%) Google
4 1 (2.22%) Orchard
4 1 (2.22%) Salesforce.com