Period
to 23 October 2018

The following table provides summary statistics for permanent job vacancies advertised in the North West with a requirement for Incident Management skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Incident Management over the 6 months to 23 October 2018 with a comparison to the same period in the previous 2 years.

Incident Management
England > North West
6 months to
23 Oct 2018
Same period 2017 Same period 2016
Rank 105 224 203
Rank change year-on-year +119 -21 -22
Permanent jobs citing Incident Management 352 141 175
As % of all permanent IT jobs advertised in the North West 2.99% 1.09% 1.44%
As % of the Processes & Methodologies category 3.29% 1.20% 1.58%
Number of salaries quoted 254 89 155
North West median annual salary £45,000 £40,000 £45,000
Median salary % change year-on-year +12.50% -11.11% +15.38%
10th Percentile £20,650 £25,000 £23,000
90th Percentile £70,000 £73,750 £64,500
England median annual salary £45,000 £45,000 £43,000
% change year-on-year - +4.65% +1.18%

Incident Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in the North West with a requirement for process or methodology skills.

All Process and Methodology Skills
North West
Permanent vacancies with a requirement for process or methodology skills 10,709 11,722 11,055
As % of all permanent IT jobs advertised in the North West 90.91% 90.94% 91.07%
Number of salaries quoted 8,576 9,314 9,231
North West median annual salary £45,000 £42,500 £40,000
Median salary % change year-on-year +5.88% +6.25% -
10th Percentile £26,250 £26,250 £25,750
90th Percentile £68,750 £65,000 £62,500
England median annual salary £52,500 £50,000 £50,000
% change year-on-year +5.00% - +5.26%

Incident Management
Job Vacancy Trend in the North West

Job postings citing Incident Management as a percentage of all IT jobs advertised in the North West.

Job vacancy trend for Incident Management in the North West

Incident Management
Salary Trend in the North West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Incident Management in the North West.

Salary trend for Incident Management in the North West

Incident Management
Salary Histogram in the North West

The salary distribution of IT jobs citing Incident Management in the North West over the 6 months to 23 October 2018.

Salary histogram for Incident Management in the North West

Incident Management
Job Locations in the North West

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Incident Management within the North West region over the 6 months to 23 October 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Manchester +112 192 £60,000 +60.00% 8
Cheshire +33 85 £44,000 -2.22% 4
Merseyside +44 36 £27,500 +0.92% 1
Lancashire +31 25 £37,500 -9.09% 2
Cumbria +8 6 £50,000 -10.71%
Incident Management
England

For the 6 months to 23 October 2018, IT jobs citing Incident Management also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the North West region with a requirement for Incident Management.

1 189 (53.69%) ITIL
2 139 (39.49%) Windows
3 138 (39.20%) Problem Management
4 134 (38.07%) Service Management
5 113 (32.10%) Information Security
6 112 (31.82%) Microsoft
7 111 (31.53%) Cisco Certification
8 107 (30.40%) Active Directory
9 102 (28.98%) Risk Management
10 96 (27.27%) ISO/IEC 27001
11 91 (25.85%) Change Management
12 90 (25.57%) CISSP
13 86 (24.43%) SIEM
14 85 (24.15%) Security Management
15 83 (23.58%) Linux
16 77 (21.88%) Cisco
17 76 (21.59%) Microsoft Azure
18 70 (19.89%) Degree
19 68 (19.32%) Penetration Testing
20 65 (18.47%) Amazon AWS
21 63 (17.90%) Data Loss Prevention
21 63 (17.90%) Statistics
22 62 (17.61%) Vulnerability Assessment
23 60 (17.05%) (ISC)2 CCSP
23 60 (17.05%) OWASP
24 59 (16.76%) Telecoms
25 58 (16.48%) Fortinet
26 49 (13.92%) Knowledge Management
26 49 (13.92%) SLA
27 48 (13.64%) Firewall

Incident Management
Co-occurring IT Skills in the North West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 32 (9.09%) SharePoint
2 31 (8.81%) MS Exchange
2 31 (8.81%) Skype for Business
3 22 (6.25%) Exchange Server 2013
4 21 (5.97%) Exchange Server 2010
5 10 (2.84%) Exchange Server 2007
5 10 (2.84%) SharePoint Server
6 9 (2.56%) SharePoint 2013
7 4 (1.14%) Tomcat
8 2 (0.57%) IIS
8 2 (0.57%) JBoss
8 2 (0.57%) WebSphere
Applications
1 17 (4.83%) Microsoft Office
2 14 (3.98%) Microsoft Excel
3 11 (3.13%) Microsoft PowerPoint
4 6 (1.70%) MS Visio
5 1 (0.28%) Microsoft Project
Business Applications
1 10 (2.84%) Dynamics CRM
2 3 (0.85%) SAP ERP
3 1 (0.28%) Salesforce.com CRM
3 1 (0.28%) SAP Hybris
Cloud Services
1 76 (21.59%) Microsoft Azure
2 65 (18.47%) Amazon AWS
3 30 (8.52%) Office 365
4 11 (3.13%) SaaS
5 10 (2.84%) IaaS
6 2 (0.57%) Cloud Computing
7 1 (0.28%) Salesforce Service Cloud
Communications & Networking
1 48 (13.64%) Firewall
2 37 (10.51%) Network Security
3 34 (9.66%) LAN
3 34 (9.66%) WAN
4 22 (6.25%) SAN
5 15 (4.26%) TCP/IP
6 13 (3.69%) Skype
6 13 (3.69%) VPN
6 13 (3.69%) WLAN
7 12 (3.41%) Cisco ASA
8 11 (3.13%) ADSL
8 11 (3.13%) Cisco IPT
8 11 (3.13%) Cisco Nexus
8 11 (3.13%) Wi-Fi
9 8 (2.27%) Internet
10 5 (1.42%) Wireless
11 4 (1.14%) DHCP
11 4 (1.14%) DNS
11 4 (1.14%) VLAN
12 3 (0.85%) VoIP
Database & Business Intelligence
1 18 (5.11%) SQL Server
2 11 (3.13%) Relational Database
3 9 (2.56%) SQL Server 2008
4 3 (0.85%) DB2
4 3 (0.85%) Oracle Database
4 3 (0.85%) QlikView
5 1 (0.28%) MySQL
5 1 (0.28%) NoSQL
Development Applications
1 4 (1.14%) JIRA
2 1 (0.28%) Bitbucket
2 1 (0.28%) Gradle
2 1 (0.28%) Jenkins
2 1 (0.28%) Octopus Deploy
2 1 (0.28%) TeamCity
General
1 59 (16.76%) Telecoms
2 47 (13.35%) Finance
3 25 (7.10%) Retail
4 24 (6.82%) Legal
5 15 (4.26%) Banking
5 15 (4.26%) Investment Banking
5 15 (4.26%) Law
6 3 (0.85%) Billing
6 3 (0.85%) Manufacturing
7 2 (0.57%) Advertising
7 2 (0.57%) Back Office
7 2 (0.57%) Games
8 1 (0.28%) Marketing
Job Titles
1 120 (34.09%) Analyst
2 85 (24.15%) Service Analyst
3 83 (23.58%) Security Manager
4 80 (22.73%) Information Security Manager
5 79 (22.44%) Information Manager
6 73 (20.74%) Service Desk Analyst
7 26 (7.39%) Service Manager
7 26 (7.39%) Support Analyst
8 25 (7.10%) 1st Line Service Desk Analyst
9 23 (6.53%) IT Manager
10 21 (5.97%) Server Analyst
10 21 (5.97%) Service Desk Support
11 16 (4.55%) Security Analyst
12 15 (4.26%) IT Services Manager
12 15 (4.26%) Service Desk Engineer
12 15 (4.26%) Service Desk Support Analyst
13 14 (3.98%) 1st Line Support
13 14 (3.98%) Applications Support
13 14 (3.98%) Operations Analyst
13 14 (3.98%) Telecoms Analyst
Libraries, Frameworks & Software Standards
1 6 (1.70%) HTML
1 6 (1.70%) XML
2 3 (0.85%) .NET
2 3 (0.85%) Web Services
3 2 (0.57%) JSON
3 2 (0.57%) Middleware
3 2 (0.57%) SOAP
4 1 (0.28%) Elastic Stack
4 1 (0.28%) React
4 1 (0.28%) WebSphere MQ
Miscellaneous
1 43 (12.22%) Management Information System
2 32 (9.09%) Analytical Skills
3 16 (4.55%) CESG
4 13 (3.69%) Cyberthreat
4 13 (3.69%) Data Centre
4 13 (3.69%) Distributed Denial-of-Service
4 13 (3.69%) Smart Meter
5 9 (2.56%) Self-Motivation
5 9 (2.56%) User Experience
6 8 (2.27%) Virtual Team
7 7 (1.99%) Driving Licence
8 4 (1.14%) Cyber Kill Chain
8 4 (1.14%) Cyberattack
9 2 (0.57%) CMDB
9 2 (0.57%) Fintech
9 2 (0.57%) Linux Command Line
9 2 (0.57%) PKI
9 2 (0.57%) Video Conferencing
10 1 (0.28%) AS400
10 1 (0.28%) Computer Science
Operating Systems
1 139 (39.49%) Windows
2 83 (23.58%) Linux
3 34 (9.66%) Windows Server
4 17 (4.83%) Windows Server 2008
5 13 (3.69%) Windows Server 2012
6 12 (3.41%) Windows 10
7 10 (2.84%) Unix
8 9 (2.56%) Windows 7
Processes & Methodologies
1 189 (53.69%) ITIL
2 138 (39.20%) Problem Management
3 134 (38.07%) Service Management
4 113 (32.10%) Information Security
5 102 (28.98%) Risk Management
6 91 (25.85%) Change Management
7 86 (24.43%) SIEM
8 85 (24.15%) Security Management
9 68 (19.32%) Penetration Testing
10 63 (17.90%) Data Loss Prevention
10 63 (17.90%) Statistics
11 62 (17.61%) Vulnerability Assessment
12 60 (17.05%) OWASP
13 49 (13.92%) Knowledge Management
14 38 (10.80%) Problem-Solving
15 37 (10.51%) Business Continuity
15 37 (10.51%) Vulnerability Management
16 36 (10.23%) Disaster Recovery
17 27 (7.67%) Configuration Management
18 26 (7.39%) ITSM
Programming Languages
1 31 (8.81%) SQL
2 5 (1.42%) Perl
3 4 (1.14%) Java
3 4 (1.14%) PowerShell
3 4 (1.14%) T-SQL
4 3 (0.85%) PL/SQL
5 1 (0.28%) C#
5 1 (0.28%) JavaScript
5 1 (0.28%) Python
Qualifications
1 111 (31.53%) Cisco Certification
2 90 (25.57%) CISSP
3 70 (19.89%) Degree
4 60 (17.05%) (ISC)2 CCSP
5 45 (12.78%) Network+ Certification
6 38 (10.80%) CCNA
7 25 (7.10%) CISA
8 24 (6.82%) CCNP
9 22 (6.25%) Security Cleared
10 17 (4.83%) Microsoft Certification
11 16 (4.55%) CREST Certified
12 13 (3.69%) CCDP
12 13 (3.69%) SC Cleared
13 10 (2.84%) HNC
14 9 (2.56%) ITIL Certification
15 8 (2.27%) CISM
16 7 (1.99%) ITIL Foundation Certificate
17 6 (1.70%) MCSA
18 4 (1.14%) PRINCE2 Certification
19 3 (0.85%) GIAC
Quality Assurance & Compliance
1 96 (27.27%) ISO/IEC 27001
2 49 (13.92%) SLA
3 21 (5.97%) GDPR
4 18 (5.11%) Data Quality
5 9 (2.56%) PCI DSS
6 6 (1.70%) ISO/IEC 27002 (supersedes ISO/IEC 17799)
7 3 (0.85%) ISO 22301
7 3 (0.85%) Sarbanes-Oxley
8 2 (0.57%) Cyber Essentials
8 2 (0.57%) QA
System Software
1 107 (30.40%) Active Directory
2 30 (8.52%) VMware Infrastructure
3 21 (5.97%) Virtual Servers
4 9 (2.56%) Virtual Machines
5 5 (1.42%) Hyper-V
6 3 (0.85%) vCloud
6 3 (0.85%) vSphere
7 1 (0.28%) Terminal Services
7 1 (0.28%) Tivoli Workload Scheduler
Systems Management
1 14 (3.98%) SCCM
2 9 (2.56%) SCVMM
3 2 (0.57%) Ganglia
3 2 (0.57%) HP ALM
3 2 (0.57%) Netcool
3 2 (0.57%) SCOM
4 1 (0.28%) QRadar
4 1 (0.28%) Tivoli
Vendors
1 112 (31.82%) Microsoft
2 77 (21.88%) Cisco
3 58 (16.48%) Fortinet
4 47 (13.35%) VMware
5 45 (12.78%) Huawei
6 22 (6.25%) Remedy
7 16 (4.55%) Citrix
8 13 (3.69%) CheckPoint
8 13 (3.69%) Tufin
9 12 (3.41%) Forcepoint
9 12 (3.41%) Juniper
10 7 (1.99%) Palo Alto
10 7 (1.99%) ServiceNow
11 6 (1.70%) Oracle
12 4 (1.14%) Darktrace
12 4 (1.14%) Digital Shadows
12 4 (1.14%) SAP
12 4 (1.14%) Splunk
13 3 (0.85%) Pega
13 3 (0.85%) Salesforce.com