The following table provides summary statistics for permanent job vacancies advertised in the North West with a requirement for Incident Management skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Incident Management over the 3 months to 28 June 2017 with a comparison to the same period in the previous 2 years.

Incident Management
England / North West
3 months to
28 Jun 2017
Same period 2016 Same period 2015
Rank 185 151 170
Rank change year-on-year -34 +19  
Permanent jobs citing Incident Management 89 86 86
As % of all permanent IT jobs advertised in the North West 1.30% 1.53% 1.36%
As % of the Processes & Methodologies category 1.45% 1.74% 1.52%
Number of salaries quoted 55 83 72
Median salary £35,000 £37,500 £35,000
Median salary % change year-on-year -6.66% +7.14%  
90% offered a salary of more than £20,000 £24,500 £25,000
10% offered a salary of more than £55,000 £60,000 £50,000
UK excluding London median salary £40,000 £38,500 £40,000
% change year-on-year +3.89% -3.75%  

Incident Management is in the process and methodology skills category. The next table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in the North West with a requirement for process and methodology skills.

Process & Methodology Skills
North West
Permanent job vacancies with a requirement for process and methodology skills 6156 4952 5674
As % of all permanent IT job vacancies advertised in the North West 89.91% 88.30% 89.78%
Number of salaries quoted 4968 4188 4608
Median salary £44,000 £42,500 £40,000
Median salary % change year-on-year +3.52% +6.25%  
90% offered a salary of more than £30,000 £27,500 £27,500
10% offered a salary of more than £62,500 £60,000 £62,500
UK excluding London median salary £45,000 £45,000 £44,000
% change year-on-year - +2.27%  

Incident Management
Job Vacancy Trend in the North West

The job posting trend of jobs advertised in the North West citing Incident Management as a proportion of all permanent or contract IT jobs with a match in the Processes & Methodologies category.

Job vacancy trend for Incident Management in the North West

Incident Management
Salary Trend in the North West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Incident Management in the North West.

Salary trend for Incident Management in the North West

Incident Management
Salary Histogram in the North West

The salary distribution of IT jobs citing Incident Management in the North West over the 3 months to 28 June 2017.

Salary histogram for Incident Management in the North West

Incident Management
Job Locations in the North West

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Incident Management within the North West region over the 3 months to 28 June 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Manchester -43 44 £35,000 -41.66% 4
Cheshire -15 36 £36,250 +27.19% 3
Merseyside -3 5 £26,500 -18.46% 2
Lancashire -4 3 - - 1
Cumbria +1 1 - -
Incident Management
England

For the 6 months to 28 June 2017, IT jobs citing Incident Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the North West region with a requirement for Incident Management.

1 87 (54.38%) ITIL
2 56 (35.00%) SLA
3 52 (32.50%) Service Delivery
4 49 (30.63%) Windows
5 42 (26.25%) Finance
6 39 (24.38%) Service Management
7 36 (22.50%) Linux
7 36 (22.50%) Problem Management
8 31 (19.38%) Analytical Skills
9 30 (18.75%) Banking
10 28 (17.50%) SQL
11 27 (16.88%) Microsoft
12 25 (15.63%) Agile Software Development
12 25 (15.63%) Management Information System
13 24 (15.00%) Change Management
14 23 (14.38%) Unix
14 23 (14.38%) Stakeholder Management
15 22 (13.75%) Oracle
16 19 (11.88%) Information Security
16 19 (11.88%) SQL Server
16 19 (11.88%) Windows Server
17 18 (11.25%) ITIL Certification
18 17 (10.63%) Java
18 17 (10.63%) Active Directory
18 17 (10.63%) Risk Management
19 16 (10.00%) Microsoft Office
20 15 (9.38%) Cisco
20 15 (9.38%) Performance Management
21 14 (8.75%) AIX
22 13 (8.13%) ITIL V3

Incident Management
Co-occurring IT Skills in the North West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 12 (7.50%) MS Exchange
2 11 (6.88%) JBoss
3 9 (5.63%) Tomcat
4 7 (4.38%) IIS
5 4 (2.50%) Confluence
5 4 (2.50%) SharePoint
6 3 (1.88%) GeoServer
7 2 (1.25%) CICS
7 2 (1.25%) Drupal
7 2 (1.25%) MindAlign
7 2 (1.25%) Office Communications Server
7 2 (1.25%) Skype for Business
8 1 (0.63%) Exchange Server 2003
8 1 (0.63%) Exchange Server 2007
8 1 (0.63%) WebSphere
Applications
1 16 (10.00%) Microsoft Office
Business Applications
1 3 (1.88%) Dynamics NAV
2 1 (0.63%) Magento
2 1 (0.63%) Remedy ITSM
2 1 (0.63%) SAP PM
Cloud Services
1 6 (3.75%) Amazon AWS
1 6 (3.75%) Office 365
2 5 (3.13%) SaaS
3 4 (2.50%) Microsoft Azure
4 2 (1.25%) PaaS
5 1 (0.63%) Cloud Computing
5 1 (0.63%) GitHub
5 1 (0.63%) IaaS
Communications & Networking
1 10 (6.25%) WAN
2 8 (5.00%) Firewall
3 6 (3.75%) DNS
3 6 (3.75%) LAN
4 5 (3.13%) Internet
5 4 (2.50%) MPLS
6 3 (1.88%) BGP
6 3 (1.88%) NAS
6 3 (1.88%) OSPF
6 3 (1.88%) SNMP
6 3 (1.88%) VLAN
6 3 (1.88%) VPN
6 3 (1.88%) WebEx
7 2 (1.25%) Remote Desktop
7 2 (1.25%) Skype
7 2 (1.25%) SSH
7 2 (1.25%) TCP/IP
7 2 (1.25%) Telepresence
7 2 (1.25%) VoIP
7 2 (1.25%) Wi-Fi
Database & Business Intelligence
1 19 (11.88%) SQL Server
2 6 (3.75%) Oracle Database
3 4 (2.50%) MySQL
4 3 (1.88%) PostgreSQL
4 3 (1.88%) Power BI
4 3 (1.88%) SQL Server 2008
4 3 (1.88%) SQL Server 2012
4 3 (1.88%) SQL Server Analysis Services
4 3 (1.88%) SQL Server Integration Services
4 3 (1.88%) SQL Server Reporting Services
5 2 (1.25%) DB2
5 2 (1.25%) IMS/DB
5 2 (1.25%) Oracle Reports
5 2 (1.25%) Relational Database
6 1 (0.63%) BusinessObjects
6 1 (0.63%) Hadoop
6 1 (0.63%) Informix
6 1 (0.63%) MariaDB
6 1 (0.63%) MongoDB
6 1 (0.63%) NonStop SQL
Development Applications
1 3 (1.88%) Jenkins
1 3 (1.88%) JIRA
2 2 (1.25%) Git (software)
2 2 (1.25%) Moq
2 2 (1.25%) NUnit
3 1 (0.63%) PHPUnit
3 1 (0.63%) Sonatype Nexus
3 1 (0.63%) Team Foundation Server
3 1 (0.63%) Visual Studio
3 1 (0.63%) Visual Studio Team System
General
1 42 (26.25%) Finance
2 30 (18.75%) Banking
3 12 (7.50%) Telecoms
4 9 (5.63%) Law
5 7 (4.38%) Retail
6 5 (3.13%) Billing
6 5 (3.13%) Corporate Banking
6 5 (3.13%) Investment Banking
6 5 (3.13%) Legal
7 4 (2.50%) Financial Institution
7 4 (2.50%) Games
8 3 (1.88%) Marketing
9 2 (1.25%) Publishing
10 1 (0.63%) Aerospace
10 1 (0.63%) Manufacturing
Job Titles
1 40 (25.00%) Analyst
2 22 (13.75%) Service Analyst
3 20 (12.50%) Service Manager
4 19 (11.88%) Service Desk Analyst
5 14 (8.75%) Applications Support
6 12 (7.50%) Consultant
7 11 (6.88%) Service Desk Manager
7 11 (6.88%) Support Analyst
8 9 (5.63%) IT Manager
8 9 (5.63%) Support Specialist
9 7 (4.38%) Applications Specialist
9 7 (4.38%) Applications Support Specialist
9 7 (4.38%) Help Desk Manager
9 7 (4.38%) Linux Support
9 7 (4.38%) Team Leader
9 7 (4.38%) Unix Support
10 6 (3.75%) IT Services Manager
11 5 (3.13%) NOC Engineer
11 5 (3.13%) Security Manager
11 5 (3.13%) Service Management Consultant
Libraries, Frameworks & Software Standards
1 9 (5.63%) .NET
2 6 (3.75%) Web Services
3 5 (3.13%) ASP.NET
4 4 (2.50%) XML
5 3 (1.88%) SOAP
6 2 (1.25%) .NET Framework
6 2 (1.25%) Entity Framework
6 2 (1.25%) JMS
6 2 (1.25%) MSMQ
6 2 (1.25%) NHibernate
6 2 (1.25%) SignalR
6 2 (1.25%) XMPP
7 1 (0.63%) CSS
7 1 (0.63%) HTML
7 1 (0.63%) HTML5
7 1 (0.63%) J2EE
7 1 (0.63%) JSON
7 1 (0.63%) Laravel
7 1 (0.63%) Symfony
7 1 (0.63%) XHTML
Miscellaneous
1 31 (19.38%) Analytical Skills
2 25 (15.63%) Management Information System
3 12 (7.50%) Clustering
4 6 (3.75%) CMDB
4 6 (3.75%) Mainframe
5 4 (2.50%) Computer Science
5 4 (2.50%) Enterprise Software
5 4 (2.50%) Virtual Team
6 3 (1.88%) Contactless
6 3 (1.88%) Cyberthreat
6 3 (1.88%) Internet of Things
6 3 (1.88%) Mobile App
6 3 (1.88%) Wiki
7 2 (1.25%) Fat Client
7 2 (1.25%) Greenfield Project
7 2 (1.25%) Private Cloud
7 2 (1.25%) Thin Client
8 1 (0.63%) Data Centre
8 1 (0.63%) IBM Mainframe
8 1 (0.63%) Smart Energy
Operating Systems
1 49 (30.63%) Windows
2 36 (22.50%) Linux
3 23 (14.38%) Unix
4 19 (11.88%) Windows Server
5 14 (8.75%) AIX
6 13 (8.13%) Windows Server 2012
7 10 (6.25%) Windows Server 2008
8 8 (5.00%) Windows 7
9 6 (3.75%) Windows 10
10 5 (3.13%) Solaris
11 3 (1.88%) Ubuntu
12 2 (1.25%) Windows Server 2003
13 1 (0.63%) CentOS
13 1 (0.63%) FreeBSD
13 1 (0.63%) Windows 8
Processes & Methodologies
1 87 (54.38%) ITIL
2 52 (32.50%) Service Delivery
3 39 (24.38%) Service Management
4 36 (22.50%) Problem Management
5 25 (15.63%) Agile Software Development
6 24 (15.00%) Change Management
7 23 (14.38%) Stakeholder Management
8 19 (11.88%) Information Security
9 17 (10.63%) Risk Management
10 15 (9.38%) Performance Management
11 13 (8.13%) ITIL V3
12 12 (7.50%) Capacity Management
12 12 (7.50%) DevOps
12 12 (7.50%) Project Management
13 11 (6.88%) Continuous Improvement
13 11 (6.88%) People Management
13 11 (6.88%) Process Improvement
14 10 (6.25%) Test Scripting
14 10 (6.25%) Waterfall
15 9 (5.63%) Release Management
Programming Languages
1 28 (17.50%) SQL
2 17 (10.63%) Java
3 6 (3.75%) Bash Shell
3 6 (3.75%) JavaScript
3 6 (3.75%) Python
4 5 (3.13%) C#
4 5 (3.13%) PowerShell
5 4 (2.50%) Perl
5 4 (2.50%) PHP
6 3 (1.88%) Shell Script
6 3 (1.88%) T-SQL
7 2 (1.25%) C
7 2 (1.25%) COBOL
8 1 (0.63%) Groovy
8 1 (0.63%) PL/SQL
Qualifications
1 18 (11.25%) ITIL Certification
2 12 (7.50%) CISM
2 12 (7.50%) Degree
3 11 (6.88%) CISSP
4 9 (5.63%) Security Cleared
5 7 (4.38%) SANS
6 5 (3.13%) CISA
6 5 (3.13%) SC Cleared
7 4 (2.50%) GCFA
7 4 (2.50%) GCFE
7 4 (2.50%) ISEB
8 3 (1.88%) Cisco Certification
8 3 (1.88%) CISMP
8 3 (1.88%) CRISC
8 3 (1.88%) DV Cleared
9 2 (1.25%) CCNA
10 1 (0.63%) CCNP
10 1 (0.63%) CEH
10 1 (0.63%) PRINCE2 Certification
Quality Assurance & Compliance
1 56 (35.00%) SLA
2 12 (7.50%) PCI DSS
3 10 (6.25%) ISO/IEC 27001
4 4 (2.50%) GDPR
4 4 (2.50%) ISO 22301
5 3 (1.88%) QA
6 2 (1.25%) COBIT
6 2 (1.25%) Cyber Essentials
6 2 (1.25%) Data Quality
7 1 (0.63%) Sarbanes-Oxley
System Software
1 17 (10.63%) Active Directory
2 5 (3.13%) Hyper-V
2 5 (3.13%) XenApp
3 3 (1.88%) KVM
3 3 (1.88%) NFS
3 3 (1.88%) VMware Infrastructure
4 2 (1.25%) VMware ESXi
5 1 (0.63%) Docker
Systems Management
1 10 (6.25%) Ganglia
2 9 (5.63%) Netcool
3 5 (3.13%) Nagios
4 3 (1.88%) CA Wily
4 3 (1.88%) Tivoli
5 2 (1.25%) Norton AntiVirus
5 2 (1.25%) OpenView
5 2 (1.25%) Opscode Chef
5 2 (1.25%) OVSD
5 2 (1.25%) Puppet
5 2 (1.25%) SCCM
5 2 (1.25%) SCSM
5 2 (1.25%) ServiceCenter
5 2 (1.25%) Systems Management Server (SMS)
6 1 (0.63%) CA Single Sign-On
6 1 (0.63%) FortiGate
6 1 (0.63%) SafeCom
Vendors
1 27 (16.88%) Microsoft
2 22 (13.75%) Oracle
3 15 (9.38%) Cisco
4 11 (6.88%) AppDynamics
4 11 (6.88%) HP
5 10 (6.25%) Citrix
6 7 (4.38%) VMware
7 6 (3.75%) Juniper
8 4 (2.50%) Cadence
8 4 (2.50%) Sun
9 3 (1.88%) Atlassian
9 3 (1.88%) Cloudera
9 3 (1.88%) EMC
9 3 (1.88%) Extreme Networks
9 3 (1.88%) Meraki
9 3 (1.88%) Red Hat
9 3 (1.88%) Remedy
9 3 (1.88%) ServiceNow
10 2 (1.25%) Dell
10 2 (1.25%) Peregrine
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Salary: £15,000 - £18,000 per annum
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