Period
to 22 January 2018

The following table provides summary statistics for permanent job vacancies advertised in the North West with a requirement for Incident Management skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Incident Management over the 6 months to 22 January 2018 with a comparison to the same period in the previous 2 years.

Incident Management
England > North West
6 months to
22 Jan 2018
Same period 2017 Same period 2016
Rank 218 202 147
Rank change year-on-year -16 -55 +22
Permanent jobs citing Incident Management 159 170 243
As % of all permanent IT jobs advertised in the North West 1.25% 1.40% 2.01%
As % of the Processes & Methodologies category 1.39% 1.55% 2.26%
Number of salaries quoted 108 119 176
North West median annual salary £44,000 £46,750 £42,500
Median salary % change year-on-year -5.88% +10.00% +7.59%
10th Percentile £25,000 £22,400 £24,875
90th Percentile £65,000 £65,000 £62,500
England median annual salary £47,500 £44,000 £43,000
% change year-on-year +7.95% +2.33% +1.18%

Incident Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in the North West with a requirement for process or methodology skills.

All Process and Methodology Skills
North West
Permanent vacancies with a requirement for process or methodology skills 11,462 10,984 10,746
As % of all permanent IT jobs advertised in the North West 90.44% 90.35% 88.76%
Number of salaries quoted 9,108 9,194 8,936
North West median annual salary £45,000 £40,000 £40,000
Median salary % change year-on-year +12.50% - -
10th Percentile £27,263 £26,000 £25,000
90th Percentile £66,250 £62,500 £60,000
England median annual salary £50,000 £50,000 £47,500
% change year-on-year - +5.26% +5.56%

Incident Management
Job Vacancy Trend in the North West

Job postings citing Incident Management as a percentage of all IT jobs advertised in the North West.

Job vacancy trend for Incident Management in the North West

Incident Management
Salary Trend in the North West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Incident Management in the North West.

Salary trend for Incident Management in the North West

Incident Management
Salary Histogram in the North West

The salary distribution of IT jobs citing Incident Management in the North West over the 6 months to 22 January 2018.

Salary histogram for Incident Management in the North West

Incident Management
Job Locations in the North West

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Incident Management within the North West region over the 6 months to 22 January 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Cheshire -18 70 £43,750 -7.89% 15
Manchester -1 64 £54,000 +33.33% 11
Merseyside +24 18 £26,000 -48.00% 4
Lancashire -8 5 £30,000 -36.84%
Cumbria -3 3 £56,000 +24.44%
Incident Management
England

For the 6 months to 22 January 2018, IT jobs citing Incident Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the North West region with a requirement for Incident Management.

1 68 (42.77%) ITIL
2 63 (39.62%) Windows
3 52 (32.70%) Problem Management
4 45 (28.30%) Service Management
5 40 (25.16%) Unix
6 37 (23.27%) Banking
7 36 (22.64%) Change Management
7 36 (22.64%) Finance
8 35 (22.01%) Active Directory
9 34 (21.38%) Java
9 34 (21.38%) SQL
9 34 (21.38%) Windows Server
10 31 (19.50%) Linux
10 31 (19.50%) Risk Management
10 31 (19.50%) Agile Software Development
11 28 (17.61%) Stakeholder Management
12 27 (16.98%) Law
12 27 (16.98%) Investment Banking
13 26 (16.35%) Information Security
13 26 (16.35%) SLA
13 26 (16.35%) Wealth Management
14 25 (15.72%) Management Information System
15 24 (15.09%) Analytical Skills
16 22 (13.84%) Oracle
17 21 (13.21%) Configuration Management
17 21 (13.21%) Service Delivery
18 19 (11.95%) Firewall
18 19 (11.95%) Microsoft
18 19 (11.95%) LAN
19 18 (11.32%) Cisco

Incident Management
Co-occurring IT Skills in the North West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 16 (10.06%) MS Exchange
2 13 (8.18%) Exchange Server 2010
3 11 (6.92%) SharePoint
4 10 (6.29%) Exchange Server 2013
5 9 (5.66%) SAS
5 9 (5.66%) Skype for Business
6 5 (3.14%) JBoss
6 5 (3.14%) WebSphere
7 3 (1.89%) IBM Notes
7 3 (1.89%) IIS
7 3 (1.89%) Tomcat
7 3 (1.89%) WebSphere Application Server
8 2 (1.26%) Confluence
8 2 (1.26%) iPlanet
8 2 (1.26%) SharePoint Server
8 2 (1.26%) WebLogic
9 1 (0.63%) CICS
9 1 (0.63%) SharePoint 2013
Applications
1 11 (6.92%) Microsoft Office
2 2 (1.26%) Microsoft PowerPoint
3 1 (0.63%) Microsoft Excel
Business Applications
1 1 (0.63%) SAP CAR
1 1 (0.63%) SAP POS DM
1 1 (0.63%) SAP Retail
Cloud Services
1 12 (7.55%) Microsoft Azure
1 12 (7.55%) Office 365
2 2 (1.26%) Amazon AWS
3 1 (0.63%) Cloud Computing
Communications & Networking
1 19 (11.95%) Firewall
1 19 (11.95%) LAN
2 15 (9.43%) VPN
2 15 (9.43%) WAN
3 14 (8.81%) BGP
3 14 (8.81%) MPLS
3 14 (8.81%) OSPF
3 14 (8.81%) VoIP
3 14 (8.81%) Wi-Fi
4 12 (7.55%) Network Security
5 10 (6.29%) DMZ
5 10 (6.29%) EIGRP
5 10 (6.29%) VPLS
6 9 (5.66%) Ethernet
7 8 (5.03%) DNS
8 6 (3.77%) TCP/IP
9 5 (3.14%) Internet
9 5 (3.14%) SAN
9 5 (3.14%) SSH
10 4 (2.52%) VLAN
Database & Business Intelligence
1 11 (6.92%) DB2
2 10 (6.29%) Oracle Database 12c
3 8 (5.03%) Oracle Database
3 8 (5.03%) Oracle Database 11g
4 5 (3.14%) MySQL
5 4 (2.52%) Data Warehouse
5 4 (2.52%) SQL Server
6 3 (1.89%) Relational Database
6 3 (1.89%) SQL Server 2008
6 3 (1.89%) SQL Server 2014
7 2 (1.26%) Big Data
7 2 (1.26%) Enterprise Data Warehouse
7 2 (1.26%) InterSystems Cache
7 2 (1.26%) Oracle BI EE
7 2 (1.26%) Oracle BI Publisher
8 1 (0.63%) SAP BW
8 1 (0.63%) SAP HANA
Development Applications
1 4 (2.52%) Git (software)
2 2 (1.26%) JIRA
General
1 37 (23.27%) Banking
2 36 (22.64%) Finance
3 27 (16.98%) Investment Banking
3 27 (16.98%) Law
4 7 (4.40%) Legal
5 4 (2.52%) Games
5 4 (2.52%) Retail
5 4 (2.52%) Telecoms
6 3 (1.89%) Pharmaceutical
7 2 (1.26%) Manufacturing
7 2 (1.26%) Marketing
8 1 (0.63%) Corporate Banking
8 1 (0.63%) Financial Institution
Job Titles
1 42 (26.42%) Analyst
2 26 (16.35%) Applications Support
3 16 (10.06%) Administrator
4 12 (7.55%) Service Analyst
4 12 (7.55%) Service Desk Analyst
5 11 (6.92%) Architect
5 11 (6.92%) Consultant
5 11 (6.92%) Service Manager
6 10 (6.29%) Network Architect
6 10 (6.29%) Network Security Architect
6 10 (6.29%) Security Architect
7 9 (5.66%) SAP Consultant
7 9 (5.66%) Support Analyst
8 8 (5.03%) 2nd Line Support
8 8 (5.03%) Applications Support Analyst
8 8 (5.03%) SAP Analyst
8 8 (5.03%) SAP Basis Administrator
8 8 (5.03%) SAP Basis Analyst
8 8 (5.03%) SAP Basis Consultant
8 8 (5.03%) Support Engineer
Libraries, Frameworks & Software Standards
1 17 (10.69%) Middleware
2 8 (5.03%) SAP Basis
3 4 (2.52%) LDAP
4 3 (1.89%) .NET
4 3 (1.89%) ODBC
4 3 (1.89%) REST
4 3 (1.89%) SOAP
5 2 (1.26%) AngularJS
5 2 (1.26%) ASP.NET
5 2 (1.26%) J2EE
5 2 (1.26%) jQuery
5 2 (1.26%) SAP Fiori
5 2 (1.26%) SAPUI5
5 2 (1.26%) Twitter Bootstrap
5 2 (1.26%) XML
6 1 (0.63%) Django
6 1 (0.63%) HTML
6 1 (0.63%) IBM Integration Bus
6 1 (0.63%) Web Services
6 1 (0.63%) WebSphere MQ
Miscellaneous
1 25 (15.72%) Management Information System
2 24 (15.09%) Analytical Skills
3 11 (6.92%) User Experience
4 9 (5.66%) Driving Licence
5 6 (3.77%) Computer Science
6 4 (2.52%) Clustering
6 4 (2.52%) Distributed Denial-of-Service
7 3 (1.89%) Mainframe
7 3 (1.89%) Mobile App
8 2 (1.26%) Algorithms
8 2 (1.26%) CCTV
8 2 (1.26%) Data Protection Act
8 2 (1.26%) Smart Meter
8 2 (1.26%) Taxonomies
8 2 (1.26%) Virtual Team
9 1 (0.63%) CESG
9 1 (0.63%) NHS
9 1 (0.63%) Online Banking
9 1 (0.63%) PKI
9 1 (0.63%) VSAM
Operating Systems
1 63 (39.62%) Windows
2 40 (25.16%) Unix
3 34 (21.38%) Windows Server
4 31 (19.50%) Linux
5 16 (10.06%) Windows Server 2008
6 10 (6.29%) Windows 7
7 9 (5.66%) Windows 10
8 8 (5.03%) AIX
8 8 (5.03%) Solaris
9 6 (3.77%) Windows Server 2012
10 1 (0.63%) Kali Linux
Processes & Methodologies
1 68 (42.77%) ITIL
2 52 (32.70%) Problem Management
3 45 (28.30%) Service Management
4 36 (22.64%) Change Management
5 31 (19.50%) Agile Software Development
5 31 (19.50%) Risk Management
6 28 (17.61%) Stakeholder Management
7 26 (16.35%) Information Security
7 26 (16.35%) Wealth Management
8 21 (13.21%) Configuration Management
8 21 (13.21%) Service Delivery
9 15 (9.43%) Performance Tuning
10 12 (7.55%) ITIL V3
11 10 (6.29%) Enterprise Architecture
11 10 (6.29%) Line Management
11 10 (6.29%) Load Balancing
11 10 (6.29%) Process Management
11 10 (6.29%) Project Management
11 10 (6.29%) WAN Optimisation
12 9 (5.66%) Statistics
Programming Languages
1 34 (21.38%) Java
1 34 (21.38%) SQL
2 13 (8.18%) JavaScript
3 12 (7.55%) Perl
4 9 (5.66%) ABAP
5 7 (4.40%) PHP
5 7 (4.40%) Python
6 5 (3.14%) C#
7 3 (1.89%) C
7 3 (1.89%) Shell Script
8 2 (1.26%) VB.NET
9 1 (0.63%) AWK
9 1 (0.63%) Bash Shell
9 1 (0.63%) C++
9 1 (0.63%) COBOL
9 1 (0.63%) JCL
9 1 (0.63%) PL/SQL
9 1 (0.63%) PowerShell
9 1 (0.63%) sed
Qualifications
1 11 (6.92%) Security Cleared
2 8 (5.03%) ITIL Certification
3 7 (4.40%) CISM
3 7 (4.40%) CISSP
3 7 (4.40%) Degree
4 4 (2.52%) CCNP
4 4 (2.52%) Cisco Certification
4 4 (2.52%) JNCIP
5 3 (1.89%) NVQ Level 4
6 2 (1.26%) CISA
6 2 (1.26%) SC Cleared
7 1 (0.63%) CEH
7 1 (0.63%) CITP
7 1 (0.63%) CREST Certified
7 1 (0.63%) DV Cleared
7 1 (0.63%) IISP
Quality Assurance & Compliance
1 26 (16.35%) SLA
2 11 (6.92%) ISO/IEC 27001
3 10 (6.29%) Data Quality
4 9 (5.66%) PCI DSS
5 7 (4.40%) GDPR
6 1 (0.63%) COBIT
6 1 (0.63%) GPG13
6 1 (0.63%) HMG Security Policy Framework
6 1 (0.63%) ISO 22301
6 1 (0.63%) ISO/IEC 27002 (supersedes ISO/IEC 17799)
System Software
1 35 (22.01%) Active Directory
2 8 (5.03%) Hyper-V
3 7 (4.40%) VMware Infrastructure
4 1 (0.63%) Time Sharing Option
4 1 (0.63%) XenApp
Systems Management
1 16 (10.06%) SCOM
2 10 (6.29%) Netcool
3 9 (5.66%) SCCM
4 8 (5.03%) Data Guard
4 8 (5.03%) Ganglia
5 4 (2.52%) Cacti
5 4 (2.52%) Nagios
5 4 (2.52%) OpenNMS
5 4 (2.52%) Puppet
5 4 (2.52%) RANCID
5 4 (2.52%) WSUS
6 3 (1.89%) Systems Management Server (SMS)
7 2 (1.26%) BladeLogic
7 2 (1.26%) CA Wily
7 2 (1.26%) Tivoli
8 1 (0.63%) CA Endevor
8 1 (0.63%) CSIRT
8 1 (0.63%) Nessus
Vendors
1 22 (13.84%) Oracle
2 19 (11.95%) Microsoft
3 18 (11.32%) Cisco
3 18 (11.32%) Splunk
4 14 (8.81%) Juniper
5 13 (8.18%) Google
6 12 (7.55%) SAP
7 11 (6.92%) Remedy
8 10 (6.29%) VMware
9 9 (5.66%) AppDynamics
10 7 (4.40%) HP
10 7 (4.40%) SolarWinds
11 6 (3.77%) Citrix
11 6 (3.77%) IBM
12 5 (3.14%) Ivanti
13 4 (2.52%) Ericsson
13 4 (2.52%) Huawei
13 4 (2.52%) ServiceNow
13 4 (2.52%) Veritas
14 3 (1.89%) Capita