Period
to 20 November 2017

The following table provides summary statistics for permanent job vacancies advertised in the North West with a requirement for Incident Management skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Incident Management over the 6 months to 20 November 2017 with a comparison to the same period in the previous 2 years.

Incident Management
England > North West
6 months to
20 Nov 2017
Same period 2016 Same period 2015
Rank 222 208 166
Rank change year-on-year -14 -42 +7
Permanent jobs citing Incident Management 158 166 231
As % of all permanent IT jobs advertised in the North West 1.19% 1.35% 1.77%
As % of the Processes & Methodologies category 1.33% 1.50% 1.98%
Number of salaries quoted 97 132 169
North West median annual salary £45,000 £47,500 £40,000
Median salary % change year-on-year -5.26% +18.75% -
10th Percentile £25,000 £23,000 £25,000
90th Percentile £70,000 £65,000 £55,200
England median annual salary £45,000 £44,000 £42,500
% change year-on-year +2.27% +3.53% -

Incident Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in the North West with a requirement for process or methodology skills.

All Process and Methodology Skills
North West
Permanent vacancies with a requirement for process or methodology skills 11904 11034 11658
As % of all permanent IT jobs advertised in the North West 89.83% 89.75% 89.47%
Number of salaries quoted 9471 9201 9634
North West median annual salary £42,500 £40,000 £40,000
Median salary % change year-on-year +6.25% - +1.27%
10th Percentile £26,250 £26,250 £24,750
90th Percentile £65,000 £62,500 £60,000
England median annual salary £50,000 £50,000 £47,500
% change year-on-year - +5.26% +5.56%

Incident Management
Job Vacancy Trend in the North West

Job postings citing Incident Management as a percentage of all IT jobs advertised in the North West.

Job vacancy trend for Incident Management in the North West

Incident Management
Salary Trend in the North West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Incident Management in the North West.

Salary trend for Incident Management in the North West

Incident Management
Salary Histogram in the North West

The salary distribution of IT jobs citing Incident Management in the North West over the 6 months to 20 November 2017.

Salary histogram for Incident Management in the North West

Incident Management
Job Locations in the North West

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Incident Management within the North West region over the 6 months to 20 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Cheshire -4 71 £45,000 -5.26% 2
Manchester -16 66 £53,250 +6.50% 2
Merseyside +18 11 £26,000 -20.00%
Lancashire -18 9 £32,500 -31.58% 1
Cumbria +4 3 £56,000 +35.76% 1
Incident Management
England

For the 6 months to 20 November 2017, IT jobs citing Incident Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the North West region with a requirement for Incident Management.

1 80 (50.63%) ITIL
2 54 (34.18%) Windows
3 50 (31.65%) Problem Management
4 47 (29.75%) Service Management
5 46 (29.11%) Finance
6 43 (27.22%) Agile Software Development
7 41 (25.95%) SLA
8 38 (24.05%) Banking
9 36 (22.78%) SQL
10 34 (21.52%) Risk Management
11 33 (20.89%) Service Delivery
12 32 (20.25%) Change Management
12 32 (20.25%) Linux
13 31 (19.62%) Unix
13 31 (19.62%) Analytical Skills
14 30 (18.99%) Java
14 30 (18.99%) Information Security
14 30 (18.99%) Stakeholder Management
15 28 (17.72%) Windows Server
16 27 (17.09%) Investment Banking
17 26 (16.46%) Wealth Management
17 26 (16.46%) Law
18 24 (15.19%) Management Information System
19 23 (14.56%) Active Directory
20 22 (13.92%) Oracle
21 19 (12.03%) Microsoft
22 18 (11.39%) Project Management
23 16 (10.13%) Configuration Management
23 16 (10.13%) ITIL V3
24 15 (9.49%) Splunk

Incident Management
Co-occurring IT Skills in the North West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 11 (6.96%) SharePoint
2 10 (6.33%) MS Exchange
3 9 (5.70%) SAS
4 8 (5.06%) Skype for Business
5 6 (3.80%) Exchange Server 2010
5 6 (3.80%) Exchange Server 2013
6 5 (3.16%) Confluence
6 5 (3.16%) IIS
7 4 (2.53%) JBoss
8 3 (1.90%) WebSphere
9 2 (1.27%) MindAlign
9 2 (1.27%) Office Communications Server
9 2 (1.27%) SharePoint Server
10 1 (0.63%) CICS
10 1 (0.63%) IBM Notes
10 1 (0.63%) WebSphere Application Server
Applications
1 11 (6.96%) Microsoft Office
2 2 (1.27%) Microsoft PowerPoint
Business Applications
1 5 (3.16%) Dynamics NAV
2 1 (0.63%) Magento
2 1 (0.63%) SAP CAR
2 1 (0.63%) SAP POS DM
2 1 (0.63%) SAP Retail
Cloud Services
1 15 (9.49%) Microsoft Azure
2 14 (8.86%) Office 365
3 5 (3.16%) Amazon AWS
4 2 (1.27%) SaaS
5 1 (0.63%) Cloud Computing
5 1 (0.63%) GitHub
Communications & Networking
1 14 (8.86%) LAN
1 14 (8.86%) WAN
2 12 (7.59%) Firewall
2 12 (7.59%) MPLS
2 12 (7.59%) VoIP
3 11 (6.96%) VPN
4 10 (6.33%) BGP
4 10 (6.33%) DMZ
4 10 (6.33%) EIGRP
4 10 (6.33%) Network Security
4 10 (6.33%) OSPF
4 10 (6.33%) VPLS
4 10 (6.33%) Wi-Fi
5 6 (3.80%) TCP/IP
6 5 (3.16%) Ethernet
6 5 (3.16%) Internet
6 5 (3.16%) SAN
6 5 (3.16%) SSH
7 4 (2.53%) DNS
8 3 (1.90%) HTTP
Database & Business Intelligence
1 11 (6.96%) SQL Server
2 8 (5.06%) DB2
2 8 (5.06%) SQL Server 2008
3 7 (4.43%) Oracle Database
3 7 (4.43%) Oracle Database 11g
3 7 (4.43%) Oracle Database 12c
4 5 (3.16%) Power BI
4 5 (3.16%) SQL Server 2012
4 5 (3.16%) SQL Server Analysis Services
4 5 (3.16%) SQL Server Integration Services
4 5 (3.16%) SQL Server Reporting Services
5 4 (2.53%) MySQL
6 3 (1.90%) Relational Database
6 3 (1.90%) SQL Server 2014
7 1 (0.63%) BusinessObjects
7 1 (0.63%) IMS/DB
7 1 (0.63%) SAP BW
7 1 (0.63%) SAP HANA
Development Applications
1 4 (2.53%) JIRA
2 3 (1.90%) Jenkins
3 2 (1.27%) Git (software)
4 1 (0.63%) PHPUnit
4 1 (0.63%) Sonatype Nexus
General
1 46 (29.11%) Finance
2 38 (24.05%) Banking
3 27 (17.09%) Investment Banking
4 26 (16.46%) Law
5 10 (6.33%) Legal
6 6 (3.80%) Corporate Banking
6 6 (3.80%) Financial Institution
6 6 (3.80%) Games
7 5 (3.16%) Retail
8 4 (2.53%) Billing
8 4 (2.53%) Marketing
9 3 (1.90%) Pharmaceutical
9 3 (1.90%) Telecoms
10 2 (1.27%) Manufacturing
Job Titles
1 38 (24.05%) Analyst
2 25 (15.82%) Applications Support
3 16 (10.13%) Service Analyst
3 16 (10.13%) Service Manager
4 15 (9.49%) Administrator
5 13 (8.23%) Service Desk Analyst
6 12 (7.59%) Architect
7 10 (6.33%) Network Architect
7 10 (6.33%) Network Security Architect
7 10 (6.33%) Security Architect
8 9 (5.70%) Consultant
9 8 (5.06%) SAP Consultant
9 8 (5.06%) Support Analyst
9 8 (5.06%) Support Engineer
10 7 (4.43%) Applications Support Analyst
10 7 (4.43%) SAP Administrator
10 7 (4.43%) SAP Analyst
10 7 (4.43%) SAP Basis Administrator
10 7 (4.43%) SAP Basis Analyst
10 7 (4.43%) SAP Basis Consultant
Libraries, Frameworks & Software Standards
1 13 (8.23%) Middleware
2 9 (5.70%) .NET
2 9 (5.70%) XML
3 8 (5.06%) ASP.NET
3 8 (5.06%) SOAP
4 7 (4.43%) SAP Basis
5 3 (1.90%) J2EE
5 3 (1.90%) ODBC
5 3 (1.90%) REST
5 3 (1.90%) Web Services
6 2 (1.27%) HTML
6 2 (1.27%) JMS
6 2 (1.27%) SAP Fiori
6 2 (1.27%) SAPUI5
6 2 (1.27%) XMPP
7 1 (0.63%) CSS
7 1 (0.63%) JSON
7 1 (0.63%) Laravel
7 1 (0.63%) Symfony
7 1 (0.63%) XHTML
Miscellaneous
1 31 (19.62%) Analytical Skills
2 24 (15.19%) Management Information System
3 10 (6.33%) User Experience
4 9 (5.70%) Clustering
5 7 (4.43%) Mobile App
6 6 (3.80%) Driving Licence
7 5 (3.16%) Contactless
8 4 (2.53%) Computer Science
9 3 (1.90%) Algorithms
9 3 (1.90%) CMDB
10 2 (1.27%) Internet of Things
10 2 (1.27%) iPad
10 2 (1.27%) PKI
10 2 (1.27%) Private Cloud
10 2 (1.27%) Smart Meter
10 2 (1.27%) Taxonomies
11 1 (0.63%) Blackberry
11 1 (0.63%) CESG
11 1 (0.63%) Mainframe
11 1 (0.63%) Online Banking
Operating Systems
1 54 (34.18%) Windows
2 32 (20.25%) Linux
3 31 (19.62%) Unix
4 28 (17.72%) Windows Server
5 14 (8.86%) Windows Server 2008
6 7 (4.43%) AIX
6 7 (4.43%) Windows Server 2012
7 6 (3.80%) Solaris
8 5 (3.16%) Windows 7
9 4 (2.53%) Windows 10
10 1 (0.63%) Windows 8
10 1 (0.63%) Windows Server 2003
Processes & Methodologies
1 80 (50.63%) ITIL
2 50 (31.65%) Problem Management
3 47 (29.75%) Service Management
4 43 (27.22%) Agile Software Development
5 34 (21.52%) Risk Management
6 33 (20.89%) Service Delivery
7 32 (20.25%) Change Management
8 30 (18.99%) Information Security
8 30 (18.99%) Stakeholder Management
9 26 (16.46%) Wealth Management
10 18 (11.39%) Project Management
11 16 (10.13%) Configuration Management
11 16 (10.13%) ITIL V3
12 13 (8.23%) Release Management
13 11 (6.96%) Line Management
14 10 (6.33%) Coaching
14 10 (6.33%) Continuous Improvement
14 10 (6.33%) Enterprise Architecture
14 10 (6.33%) Load Balancing
14 10 (6.33%) WAN Optimisation
Programming Languages
1 36 (22.78%) SQL
2 30 (18.99%) Java
3 15 (9.49%) JavaScript
4 8 (5.06%) ABAP
4 8 (5.06%) C#
5 5 (3.16%) C
5 5 (3.16%) Perl
5 5 (3.16%) PHP
5 5 (3.16%) PowerShell
5 5 (3.16%) Python
5 5 (3.16%) T-SQL
6 4 (2.53%) Shell Script
7 3 (1.90%) Bash Shell
7 3 (1.90%) VB.NET
8 1 (0.63%) AWK
8 1 (0.63%) COBOL
8 1 (0.63%) Groovy
8 1 (0.63%) PL/SQL
8 1 (0.63%) sed
Qualifications
1 15 (9.49%) ITIL Certification
2 12 (7.59%) Degree
3 11 (6.96%) Security Cleared
4 7 (4.43%) CISM
4 7 (4.43%) CISSP
5 3 (1.90%) CISA
5 3 (1.90%) DV Cleared
5 3 (1.90%) NVQ Level 4
5 3 (1.90%) SC Cleared
6 2 (1.27%) CCNA
6 2 (1.27%) Cisco Certification
6 2 (1.27%) CISMP
6 2 (1.27%) CRISC
6 2 (1.27%) SANS
7 1 (0.63%) CITP
7 1 (0.63%) IISP
Quality Assurance & Compliance
1 41 (25.95%) SLA
2 12 (7.59%) ISO/IEC 27001
3 9 (5.70%) GDPR
4 7 (4.43%) PCI DSS
5 4 (2.53%) Data Quality
6 3 (1.90%) ISO 22301
6 3 (1.90%) QA
7 1 (0.63%) HMG Security Policy Framework
7 1 (0.63%) Sarbanes-Oxley
System Software
1 23 (14.56%) Active Directory
2 6 (3.80%) VMware Infrastructure
3 5 (3.16%) Hyper-V
4 2 (1.27%) VMware ESXi
5 1 (0.63%) Docker
Systems Management
1 7 (4.43%) Data Guard
2 6 (3.80%) SCOM
3 5 (3.16%) Ganglia
3 5 (3.16%) Netcool
4 4 (2.53%) SCCM
5 3 (1.90%) CA Wily
6 2 (1.27%) Norton AntiVirus
6 2 (1.27%) Opscode Chef
6 2 (1.27%) Puppet
7 1 (0.63%) CA Single Sign-On
7 1 (0.63%) Systems Management Server (SMS)
7 1 (0.63%) Tivoli
Vendors
1 22 (13.92%) Oracle
2 19 (12.03%) Microsoft
3 15 (9.49%) Splunk
4 14 (8.86%) Cisco
4 14 (8.86%) Google
5 11 (6.96%) SAP
6 10 (6.33%) AppDynamics
6 10 (6.33%) Juniper
7 7 (4.43%) VMware
8 5 (3.16%) Citrix
8 5 (3.16%) HP
9 4 (2.53%) Remedy
9 4 (2.53%) ServiceNow
9 4 (2.53%) Veritas
10 3 (1.90%) Atlassian
10 3 (1.90%) Cloudera
10 3 (1.90%) IBM
10 3 (1.90%) SolarWinds
11 2 (1.27%) Sophos
11 2 (1.27%) Symantec