Period
to 25 May 2018

The median annual salary for an IT Support was £26,250 in advertised job vacancies in Merseyside during the 6 months to 25 May 2018.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

IT Support
North West > Merseyside
6 months to
25 May 2018
Same period 2017 Same period 2016
Rank 72 78 57
Rank change year-on-year +6 -21 +21
Permanent jobs requiring an IT Support 14 15 29
As % of all permanent IT jobs advertised in Merseyside 1.58% 1.40% 3.19%
As % of the Job Titles category 1.61% 1.49% 3.28%
Number of salaries quoted 16 12 32
Merseyside median annual salary £26,250 £31,000 £30,000
Median salary % change year-on-year -15.32% +3.33% +42.86%
10th Percentile £20,375 £20,950 £22,000
90th Percentile £38,750 £52,500 £53,750
North West median annual salary £26,000 £25,000 £24,500
% change year-on-year +4.00% +2.04% -2.00%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Merseyside. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Merseyside
Permanent vacancies in Merseyside with a recognized job title 870 1,005 885
% of permanent IT jobs with a recognized job title 98.42% 94.10% 97.47%
Number of salaries quoted 738 795 729
Merseyside median annual salary £40,000 £40,000 £38,500
Median salary % change year-on-year - +3.90% +1.03%
10th Percentile £26,250 £26,250 £25,750
90th Percentile £64,125 £57,650 £55,000
North West median annual salary £43,000 £40,000 £40,000
% change year-on-year +7.50% - -

IT Support
Job Vacancy Trend in Merseyside

Job postings that featured IT Support in the job title as a percentage of all IT jobs advertised in Merseyside.

Job vacancy trend for IT Support in Merseyside

IT Support
Salary Trend in Merseyside

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IT Support in Merseyside.

Salary trend for IT Support in Merseyside

IT Support
Salary Histogram in Merseyside

The salary distribution of IT jobs citing IT Support in Merseyside over the 6 months to 25 May 2018.

Salary histogram for IT Support in Merseyside

IT Support
Job Locations in Merseyside

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support within the Merseyside region over the 6 months to 25 May 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Liverpool +10 9 £25,000 -50.00% 7
Wirral +15 4 £37,500 +61.29% 3
St Helens +3 1 £21,000 -32.26% 1
Birkenhead - 1 £25,000 - 1
Prescot - 1 £22,500 -
IT Support
North West

IT Support Skill Set
Top 30 Co-occurring IT Skills in Merseyside

For the 6 months to 25 May 2018, IT Support job roles required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Merseyside region featuring IT Support in the job title.

1 9 (64.29%) Windows
2 7 (50.00%) Active Directory
2 7 (50.00%) VMware
3 6 (42.86%) Windows Server
3 6 (42.86%) ERP
4 5 (35.71%) CRM
4 5 (35.71%) ITIL
4 5 (35.71%) DNS
4 5 (35.71%) VMware Infrastructure
5 4 (28.57%) Patch Management
5 4 (28.57%) TCP/IP
5 4 (28.57%) Microsoft
5 4 (28.57%) SQL
5 4 (28.57%) Manufacturing
6 3 (21.43%) Firewall
6 3 (21.43%) Telecoms
6 3 (21.43%) SQL Server Reporting Services
6 3 (21.43%) DHCP
6 3 (21.43%) Sage
6 3 (21.43%) Project Management
6 3 (21.43%) VPN
6 3 (21.43%) Time Management
7 2 (14.29%) SCCM
7 2 (14.29%) Office 365
7 2 (14.29%) PowerShell
7 2 (14.29%) Android
7 2 (14.29%) Windows Server 2008
7 2 (14.29%) Microsoft Office
7 2 (14.29%) Citrix
7 2 (14.29%) VoIP

IT Support Skill Set
Co-occurring IT Skills in Merseyside by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (14.29%) MS Exchange
2 1 (7.14%) Exchange Server 2010
2 1 (7.14%) SharePoint
Applications
1 2 (14.29%) Microsoft Office
2 1 (7.14%) Microsoft Excel
2 1 (7.14%) Microsoft PowerPoint
Business Applications
1 2 (14.29%) Dynamics NAV
Cloud Services
1 2 (14.29%) Office 365
2 1 (7.14%) G Suite
Communications & Networking
1 5 (35.71%) DNS
2 4 (28.57%) TCP/IP
3 3 (21.43%) DHCP
3 3 (21.43%) Firewall
3 3 (21.43%) VPN
4 2 (14.29%) VLAN
4 2 (14.29%) VoIP
5 1 (7.14%) 802.11
5 1 (7.14%) Fibre Channel
5 1 (7.14%) IPv4
5 1 (7.14%) IPv6
5 1 (7.14%) iSCSI
5 1 (7.14%) LAN
5 1 (7.14%) Network Security
5 1 (7.14%) SMTP
5 1 (7.14%) WAN
5 1 (7.14%) Wireless
Database & Business Intelligence
1 3 (21.43%) SQL Server Reporting Services
2 1 (7.14%) SQL Server
2 1 (7.14%) SQL Server Integration Services
General
1 4 (28.57%) Manufacturing
2 3 (21.43%) Telecoms
3 2 (14.29%) Finance
4 1 (7.14%) Marketing
Libraries, Frameworks & Software Standards
1 1 (7.14%) 802.1X
Miscellaneous
1 1 (7.14%) Computer Science
1 1 (7.14%) Fintech
1 1 (7.14%) iPad
1 1 (7.14%) Video Conferencing
Operating Systems
1 9 (64.29%) Windows
2 6 (42.86%) Windows Server
3 2 (14.29%) Android
3 2 (14.29%) Windows Server 2008
4 1 (7.14%) Windows 10
Processes & Methodologies
1 6 (42.86%) ERP
2 5 (35.71%) CRM
2 5 (35.71%) ITIL
3 4 (28.57%) Patch Management
4 3 (21.43%) Project Management
4 3 (21.43%) Time Management
5 1 (7.14%) Cybersecurity
5 1 (7.14%) Data Security
5 1 (7.14%) Disaster Recovery
5 1 (7.14%) Network Design
5 1 (7.14%) Penetration Testing
5 1 (7.14%) Quantitative Analysis
5 1 (7.14%) Stakeholder Management
Programming Languages
1 4 (28.57%) SQL
2 2 (14.29%) PowerShell
2 2 (14.29%) T-SQL
Qualifications
1 1 (7.14%) Degree
1 1 (7.14%) MCP
1 1 (7.14%) MCSA
1 1 (7.14%) MCSE
1 1 (7.14%) Microsoft Certification
System Software
1 7 (50.00%) Active Directory
2 5 (35.71%) VMware Infrastructure
3 1 (7.14%) Hyper-V
3 1 (7.14%) NFS
3 1 (7.14%) Terminal Services
3 1 (7.14%) VMware ESXi
3 1 (7.14%) VMware Workstation
3 1 (7.14%) XenApp
Systems Management
1 2 (14.29%) SCCM
2 1 (7.14%) WSUS
Vendors
1 7 (50.00%) VMware
2 4 (28.57%) Microsoft
3 3 (21.43%) Sage
4 2 (14.29%) Citrix
5 1 (7.14%) Avaya
5 1 (7.14%) AVG
5 1 (7.14%) Cisco
5 1 (7.14%) Google
5 1 (7.14%) NICE Systems
5 1 (7.14%) Polycom