The median annual salary for an IT Support was £23,000 in advertised job vacancies in the North West during the 3 months to 28 June 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

IT Support
England / North West
3 months to
28 Jun 2017
Same period 2016 Same period 2015
Rank 196 145 164
Rank change year-on-year -51 +19  
Permanent jobs requiring an IT Support 76 92 95
As % of all permanent IT jobs advertised in the North West 1.11% 1.64% 1.50%
As % of the Job Titles category 1.15% 1.68% 1.55%
Number of salaries quoted 68 93 69
Median salary £23,000 £26,500 £24,000
Median salary % change year-on-year -13.20% +10.41%  
90% offered a salary of more than £18,000 £18,300 £17,400
10% offered a salary of more than £35,075 £47,150 £39,582
UK excluding London median salary £25,000 £26,000 £24,500
% change year-on-year -3.84% +6.12%  

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in the North West. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
North West
Permanent job vacancies with a job title containing a recognized job role 6603 5488 6123
As % of all permanent IT job vacancies advertised in the North West 96.44% 97.86% 96.88%
Number of salaries quoted 20745 19426 22170
Median salary £40,000 £40,000 £40,000
90% offered a salary of more than £24,000 £22,500 £23,250
10% offered a salary of more than £60,000 £57,500 £60,000
UK excluding London median salary £42,500 £41,000 £40,000
% change year-on-year +3.65% +2.50%  

IT Support
Job Vacancy Trend in the North West

Job postings that featured IT Support in the job title as a percentage of all IT jobs advertised in the North West.

Job vacancy trend for IT Support in the North West

IT Support
Salary Trend in the North West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IT Support in the North West.

Salary trend for IT Support in the North West

IT Support
Salary Histogram in the North West

The salary distribution of IT jobs citing IT Support in the North West over the 3 months to 28 June 2017.

Salary histogram for IT Support in the North West

IT Support
Job Locations in the North West

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support within the North West region over the 3 months to 28 June 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Manchester -36 38 £23,000 -14.81% 16
Cheshire -36 26 £24,250 +3.19% 7
Lancashire +5 9 £18,000 -28.00% 3
Merseyside -13 3 £21,500 -14.00% 1
IT Support
England

IT Support Skill Set
Top 30 Co-occurring IT Skills in the North West

For the 6 months to 28 June 2017, IT Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the North West region featuring IT Support in the job title.

1 100 (58.14%) Windows
2 89 (51.74%) Microsoft
3 82 (47.67%) Active Directory
4 55 (31.98%) Windows Server
5 53 (30.81%) Microsoft Office
6 47 (27.33%) ITIL
7 44 (25.58%) VMware
8 34 (19.77%) MS Exchange
9 32 (18.60%) Hyper-V
9 32 (18.60%) Windows Server 2012
10 29 (16.86%) Office 365
11 28 (16.28%) Windows Server 2008
11 28 (16.28%) LAN
12 26 (15.12%) SQL
13 25 (14.53%) WAN
14 24 (13.95%) Firewall
15 23 (13.37%) Driving Licence
16 21 (12.21%) Windows 7
17 19 (11.05%) Exchange Server 2010
18 18 (10.47%) Degree
18 18 (10.47%) DNS
18 18 (10.47%) Microsoft Certification
19 17 (9.88%) Cisco
19 17 (9.88%) SQL Server
19 17 (9.88%) Unix
20 16 (9.30%) Linux
20 16 (9.30%) DHCP
20 16 (9.30%) Dell
20 16 (9.30%) Service Delivery
20 16 (9.30%) VMware Infrastructure

IT Support Skill Set
Co-occurring IT Skills in the North West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 34 (19.77%) MS Exchange
2 19 (11.05%) Exchange Server 2010
3 14 (8.14%) SharePoint
4 10 (5.81%) IIS
5 5 (2.91%) Exchange Server 2007
5 5 (2.91%) WordPress
6 4 (2.33%) Exchange Server 2013
7 3 (1.74%) SharePoint 2013
8 2 (1.16%) Exchange Server 2003
9 1 (0.58%) WebSphere
Applications
1 53 (30.81%) Microsoft Office
2 5 (2.91%) Microsoft Excel
3 4 (2.33%) Adobe Illustrator
3 4 (2.33%) Photoshop
Business Applications
1 2 (1.16%) Dynamics NAV
1 2 (1.16%) Sage 1000
Cloud Services
1 29 (16.86%) Office 365
2 15 (8.72%) SaaS
3 2 (1.16%) Cloud Computing
3 2 (1.16%) G Suite
3 2 (1.16%) Google Drive
4 1 (0.58%) Amazon AWS
4 1 (0.58%) Microsoft Azure
Communications & Networking
1 28 (16.28%) LAN
2 25 (14.53%) WAN
3 24 (13.95%) Firewall
4 18 (10.47%) DNS
5 16 (9.30%) DHCP
6 9 (5.23%) Internet
6 9 (5.23%) TCP/IP
6 9 (5.23%) VPN
7 8 (4.65%) SAN
8 7 (4.07%) VLAN
9 6 (3.49%) Wireless
10 4 (2.33%) VoIP
11 2 (1.16%) Broadband
11 2 (1.16%) Remote Desktop
12 1 (0.58%) Cisco ASA
12 1 (0.58%) Cisco IOS
12 1 (0.58%) IP Telephony
12 1 (0.58%) Skype
12 1 (0.58%) Telepresence
12 1 (0.58%) WLAN
Database & Business Intelligence
1 17 (9.88%) SQL Server
2 8 (4.65%) Oracle Database
3 6 (3.49%) Oracle Database 11g
4 3 (1.74%) MySQL
5 2 (1.16%) Big Data
Development Applications
1 4 (2.33%) JIRA
2 2 (1.16%) Firebug
General
1 13 (7.56%) Finance
2 9 (5.23%) Manufacturing
2 9 (5.23%) Marketing
2 9 (5.23%) Telecoms
3 5 (2.91%) Front Office
4 4 (2.33%) Law
5 3 (1.74%) Aerospace
5 3 (1.74%) Back Office
5 3 (1.74%) Retail
6 2 (1.16%) Pharmaceutical
7 1 (0.58%) Automotive
7 1 (0.58%) Banking
7 1 (0.58%) Legal
Libraries, Frameworks & Software Standards
1 7 (4.07%) HTML
2 6 (3.49%) CSS
3 5 (2.91%) Web Services
4 4 (2.33%) XML
5 1 (0.58%) .NET
5 1 (0.58%) FIX Protocol
5 1 (0.58%) Middleware
Miscellaneous
1 23 (13.37%) Driving Licence
2 14 (8.14%) Analytical Skills
2 14 (8.14%) iPad
3 10 (5.81%) Clustering
3 10 (5.81%) Fat Client
3 10 (5.81%) Thin Client
4 8 (4.65%) EPoS
5 4 (2.33%) Computer Science
5 4 (2.33%) Mobile Computing
6 3 (1.74%) Data Centre
6 3 (1.74%) Management Information System
7 2 (1.16%) User Experience
8 1 (0.58%) CMDB
8 1 (0.58%) EMC VNX
8 1 (0.58%) Fixed Income
8 1 (0.58%) FMCG
8 1 (0.58%) Greenfield Project
8 1 (0.58%) iPhone
8 1 (0.58%) Mainframe
8 1 (0.58%) Replication
Operating Systems
1 100 (58.14%) Windows
2 55 (31.98%) Windows Server
3 32 (18.60%) Windows Server 2012
4 28 (16.28%) Windows Server 2008
5 21 (12.21%) Windows 7
6 17 (9.88%) Unix
7 16 (9.30%) Linux
8 13 (7.56%) Windows 10
8 13 (7.56%) Windows 8
9 12 (6.98%) Windows XP
10 9 (5.23%) Windows Server 2003
11 6 (3.49%) Solaris
12 3 (1.74%) AIX
13 1 (0.58%) Android
13 1 (0.58%) Mac OS X
13 1 (0.58%) Windows NT
13 1 (0.58%) Windows Vista
Processes & Methodologies
1 47 (27.33%) ITIL
2 16 (9.30%) Service Delivery
3 11 (6.40%) Service Management
4 9 (5.23%) Disaster Recovery
5 8 (4.65%) CRM
5 8 (4.65%) Time Management
6 6 (3.49%) Change Management
6 6 (3.49%) Migration
6 6 (3.49%) Project Management
7 5 (2.91%) Continuous Integration
7 5 (2.91%) Stakeholder Management
8 4 (2.33%) Case Management
8 4 (2.33%) Data Migration
8 4 (2.33%) People Management
8 4 (2.33%) Server Virtualisation
8 4 (2.33%) Service Desk Management
8 4 (2.33%) Web Development
9 3 (1.74%) Customer Requirements
9 3 (1.74%) Hardware Maintenance
9 3 (1.74%) Mentoring
Programming Languages
1 26 (15.12%) SQL
2 14 (8.14%) PowerShell
3 10 (5.81%) VBScript
4 8 (4.65%) PHP
5 7 (4.07%) JavaScript
6 6 (3.49%) VBA
7 3 (1.74%) C
8 2 (1.16%) C#
8 2 (1.16%) C++
9 1 (0.58%) T-SQL
9 1 (0.58%) VB.NET
Qualifications
1 18 (10.47%) Degree
1 18 (10.47%) Microsoft Certification
2 8 (4.65%) MCSE
3 5 (2.91%) Master's Degree
3 5 (2.91%) MCSA
4 3 (1.74%) A+ Certification
4 3 (1.74%) MCTS
5 2 (1.16%) CCNA
5 2 (1.16%) Cisco Certification
5 2 (1.16%) DBS Check
5 2 (1.16%) HND
5 2 (1.16%) MCITP
5 2 (1.16%) RHCT
6 1 (0.58%) Computer Science Degree
6 1 (0.58%) MCP
6 1 (0.58%) Network+ Certification
6 1 (0.58%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 10 (5.81%) SLA
2 1 (0.58%) ISO/IEC 27001
System Software
1 82 (47.67%) Active Directory
2 32 (18.60%) Hyper-V
3 16 (9.30%) VMware Infrastructure
4 3 (1.74%) Microsoft Virtual Server
4 3 (1.74%) Terminal Services
5 2 (1.16%) Virtual Machines
5 2 (1.16%) vSphere
6 1 (0.58%) MDaemon
6 1 (0.58%) Virtual Servers
6 1 (0.58%) XenApp
Systems Management
1 11 (6.40%) WSUS
2 10 (5.81%) SCCM
3 3 (1.74%) AirWatch
3 3 (1.74%) Backup Exec
4 1 (0.58%) Ansible
4 1 (0.58%) Norton AntiVirus
4 1 (0.58%) ServiceCenter
4 1 (0.58%) Symantec Endpoint Protection
Vendors
1 89 (51.74%) Microsoft
2 44 (25.58%) VMware
3 17 (9.88%) Cisco
4 16 (9.30%) Dell
5 15 (8.72%) HP
6 11 (6.40%) Intel
7 9 (5.23%) Oracle
8 8 (4.65%) Citrix
9 6 (3.49%) Avaya
10 4 (2.33%) Symantec
11 3 (1.74%) Samsung
12 2 (1.16%) Apple
12 2 (1.16%) EqualLogic
12 2 (1.16%) Google
12 2 (1.16%) IBM
12 2 (1.16%) Sage
13 1 (0.58%) EMC
13 1 (0.58%) Juniper
13 1 (0.58%) Peregrine
13 1 (0.58%) Sun
Stockport, Cheshire
HAYS INFORMATION TECHNOLOGY
Salary: £16000.00 - £18000.00 per annum
Posted: 6 hours ago
Manchester, Lancashire
Senitor Associates
Salary: £25000 per annum + Benefits package
Posted: 11 hours ago
Preston, Lancashire
Itecco
Salary: £20000 - £22000 per annum + Fantastic Benefits
Posted: Yesterday
Manchester, Lancashire
Talent International
Posted: 10 hours ago
Manchester, Lancashire
Adria Solutions Ltd
Salary: £30000 - £32000 per annum
Posted: 7 hours ago
Middlewich, Cheshire
Itecco
Salary: £20000 - £25000 per annum + Fantastic Benefits
Posted: Yesterday
Warrington, Cheshire
Actis Recruitment.
Salary: From £20,000 to £24,000 per annum + bonus + excellent benefits package
Posted: 2 days ago
Accrington, Lancashire
Itecco
Salary: £18000 - £21000 per annum
Posted: Yesterday
Manchester, Lancashire
Modulus Recruitment Ltd
Salary: From £20,000 to £25,000 per annum Training, Travel Expenses
Posted: 2 days ago
Manchester, Lancashire
Modis International
Salary: £33000 - £40000 per annum
Posted: 2 days ago
Manchester, Lancashire
4it Recruitment Ltd
Salary: Up to £28,000 per annum + excellent benefits
Posted: 2 days ago
Cheshire
HAYS INFORMATION TECHNOLOGY
Salary: £20000.00 - £23000.00 per annum
Posted: 2 days ago
Cheadle, Cheshire
Cloudscope
Salary: £17k - 20k per year
Posted: 5 days ago
Preston, Lancashire
Omni RMS
Posted: 6 days ago
Manchester, Lancashire
Greywood Associates Limited
Salary: £20000 - £26000 per annum + bens
Posted: 6 days ago
Wilmslow, Cheshire
Adria Solutions Ltd
Salary: £20000 - £23000 per annum + Benefits
Posted: 6 days ago
Manchester, Lancashire
Blue Octopus Recruitment LLP
Salary: Salary £20,124 plus benefits
Posted: 5 days ago
Knutsford, Cheshire
Greywood Associates Limited
Salary: £20000 - £26000 per annum + bens
Posted: 6 days ago
Northwich
Bluetown Online LTD
Salary: £18000 per annum
Posted: 7 days ago
Stockport, Cheshire
Horizon Insolvency Software Development LTD
Salary: From £16,500 to £18,500 per annum (Subject to experience level)
Posted: 21 days ago
Manchester
Energize Recruitment Solutions Ltd
Posted: 27 days ago
Liverpool, Merseyside
Ascent People Ltd
Salary: £18000 - £25000 per annum + Benefits + Bonus
Posted: 2 days ago
Manchester, Lancashire
Posilan Ltd
Salary: From £17,000 to £19,000 per annum
Posted: 23 days ago
Manchester
Deerfoot IT Resources Ltd
Posted: 27 days ago
Manchester
Recruitment Revolution Limited
Salary: £20,000 - £24,000 DOE + Excellent Company Benefits
Posted: 27 days ago
Stockport
Applause IT Ltd
Salary: £25000 - £35000 per annum + flexi time
Posted: 19 days ago
Sandbach
Hays Specialist Recruitment Ltd
Salary: £18000.00 - £23000.00 per annum
Posted: 19 days ago