The median annual salary for a IT Support was £25,000 in advertised job vacancies in the North West during the 3 months to 23 March 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

3 months to
23 Mar 2017
Same period 2016 Same period 2015
IT Support
England / North West
Rank 167 110 119
Rank change year-on-year -57 +9  
Permanent jobs requiring an IT Support 91 139 143
As % of all permanent IT jobs advertised in the North West 1.50% 2.46% 2.18%
As % of the Job Titles category 1.55% 2.54% 2.26%
Number of salaries quoted 88 128 127
Median salary £25,000 £23,500 £24,690
Median salary % change year-on-year +6.38% -4.81%  
90% offered a salary of more than £19,000 £19,000 £19,000
10% offered a salary of more than £50,000 £36,000 £30,063
UK excluding London median salary £25,000 £25,000 £25,000

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in the North West. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
North West
Permanent job vacancies with a job title containing a recognized job role 5865 5483 6340
As % of all permanent IT job vacancies advertised in the North West 96.72% 97.06% 96.78%
Number of salaries quoted 4885 4606 5110
Median salary £40,000 £40,000 £40,000
90% offered a salary of more than £25,000 £24,000 £24,000
10% offered a salary of more than £60,000 £55,000 £60,000
UK excluding London median salary £42,000 £41,500 £40,000
% change year-on-year +1.20% +3.75%  

IT Support
Job Vacancy Trend in the North West

The job posting trend of jobs advertised in the North West that featured IT Support in the job title.

Job vacancy trend for IT Support in the North West

IT Support
Salary Trend in the North West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IT Support in the North West.

Salary trend for IT Support in the North West

IT Support
Salary Histogram in the North West

The salary distribution of IT jobs citing IT Support in the North West over the 3 months to 23 March 2017.

Salary histogram for IT Support in the North West

IT Support
Job Locations in the North West

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support within the North West region over the 3 months to 23 March 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Manchester -37 39 £27,000 +14.89% 13
Cheshire -2 26 £23,250 +5.68% 5
Lancashire -3 13 £22,500 +2.27% 4
Merseyside -6 12 £31,000 +3.33% 3
Cumbria +2 1 £22,000 -10.20%
IT Support
England

IT Support Skill Set
Top 30 Related IT Skills in the North West

For the 6 months to 23 March 2017, IT Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the North West region featuring IT Support in the job title.

1 164 (69.49%) Windows
2 129 (54.66%) Active Directory
3 113 (47.88%) Microsoft
4 85 (36.02%) VMware
5 77 (32.63%) Windows Server
6 65 (27.54%) ITIL
7 63 (26.69%) MS Office
8 59 (25.00%) MS Excel
9 57 (24.15%) Windows Server 2008
10 54 (22.88%) Hyper-V
11 49 (20.76%) Windows Server 2012
11 49 (20.76%) SQL
12 45 (19.07%) WAN
12 45 (19.07%) LAN
12 45 (19.07%) Cisco
12 45 (19.07%) VMware Infrastructure
12 45 (19.07%) Windows 7
13 44 (18.64%) MS Exchange
14 43 (18.22%) SharePoint
14 43 (18.22%) Office 365
15 40 (16.95%) DNS
16 37 (15.68%) DHCP
16 37 (15.68%) SQL Server
16 37 (15.68%) Linux
17 34 (14.41%) Firewall
18 30 (12.71%) SLA
19 29 (12.29%) TCP/IP
20 27 (11.44%) Windows 8
21 26 (11.02%) Exchange Server 2010
21 26 (11.02%) Microsoft Certification

IT Support Skill Set
Top Related IT Skills in the North West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 44 (18.64%) MS Exchange
2 43 (18.22%) SharePoint
3 26 (11.02%) Exchange Server 2010
4 22 (9.32%) Exchange Server 2013
5 10 (4.24%) Skype for Business
6 9 (3.81%) SharePoint 2013
7 6 (2.54%) Exchange Server 2007
8 5 (2.12%) IIS
9 2 (0.85%) Exchange Server 2003
9 2 (0.85%) WebSphere
10 1 (0.42%) GroupWise
Applications
1 63 (26.69%) MS Office
2 59 (25.00%) MS Excel
Business Applications
1 4 (1.69%) Line 50
1 4 (1.69%) Sage X3
2 3 (1.27%) Dynamics NAV
3 2 (0.85%) NetSuite
4 1 (0.42%) Dynamics CRM
4 1 (0.42%) Magento
4 1 (0.42%) Oracle 11i
4 1 (0.42%) Sage 200
Cloud Services
1 43 (18.22%) Office 365
2 9 (3.81%) SaaS
3 5 (2.12%) Amazon AWS
3 5 (2.12%) Microsoft Azure
4 4 (1.69%) Basecamp
4 4 (1.69%) OneDrive
5 3 (1.27%) Mimecast
6 2 (0.85%) Cloud Computing
Communications & Networking
1 45 (19.07%) LAN
1 45 (19.07%) WAN
2 40 (16.95%) DNS
3 37 (15.68%) DHCP
4 34 (14.41%) Firewall
5 29 (12.29%) TCP/IP
6 24 (10.17%) VLAN
7 23 (9.75%) VPN
8 14 (5.93%) VoIP
8 14 (5.93%) Wi-Fi
9 10 (4.24%) Internet
9 10 (4.24%) SAN
10 9 (3.81%) WLAN
11 8 (3.39%) Skype
11 8 (3.39%) Wireless
12 7 (2.97%) Cisco IOS
13 6 (2.54%) Remote Desktop
14 5 (2.12%) Cisco ASA
15 4 (1.69%) Network Security
16 3 (1.27%) BIG-IP
Database & Business Intelligence
1 37 (15.68%) SQL Server
2 13 (5.51%) Oracle Database
3 10 (4.24%) Oracle Database 11g
4 4 (1.69%) MySQL
4 4 (1.69%) Power BI
5 3 (1.27%) SQL Server Analysis Services
5 3 (1.27%) SQL Server Reporting Services
6 2 (0.85%) Big Data
6 2 (0.85%) SQL Server 2008
7 1 (0.42%) Data Mining
Development Applications
1 4 (1.69%) Bugzilla
1 4 (1.69%) Jenkins
1 4 (1.69%) JIRA
2 2 (0.85%) Firebug
General
1 14 (5.93%) Telecoms
2 12 (5.08%) Finance
3 8 (3.39%) Retail
4 7 (2.97%) Legal
4 7 (2.97%) Manufacturing
5 6 (2.54%) Marketing
6 5 (2.12%) Back Office
7 4 (1.69%) Front Office
7 4 (1.69%) Law
8 3 (1.27%) Aerospace
9 2 (0.85%) Automotive
9 2 (0.85%) Banking
10 1 (0.42%) Advertising
Libraries, Frameworks & Software Standards
1 8 (3.39%) Web Services
2 4 (1.69%) XML
3 2 (0.85%) .NET
3 2 (0.85%) CSS
3 2 (0.85%) HTML
4 1 (0.42%) ASP.NET
Miscellaneous
1 18 (7.63%) Driving Licence
2 15 (6.36%) Analytical Skills
3 13 (5.51%) Fat Client
3 13 (5.51%) iPad
3 13 (5.51%) Thin Client
4 7 (2.97%) Management Information System
5 6 (2.54%) Mobile Computing
6 5 (2.12%) Clustering
7 4 (1.69%) CCTV
7 4 (1.69%) EPoS
8 2 (0.85%) EMC VNX
8 2 (0.85%) iPhone
8 2 (0.85%) NHS
8 2 (0.85%) Replication
9 1 (0.42%) CMDB
9 1 (0.42%) Computer Science
9 1 (0.42%) Data Centre
9 1 (0.42%) FMCG
9 1 (0.42%) Mainframe
Operating Systems
1 164 (69.49%) Windows
2 77 (32.63%) Windows Server
3 57 (24.15%) Windows Server 2008
4 49 (20.76%) Windows Server 2012
5 45 (19.07%) Windows 7
6 37 (15.68%) Linux
7 27 (11.44%) Windows 8
8 21 (8.90%) Unix
9 20 (8.47%) Windows XP
10 18 (7.63%) Windows Server 2003
11 15 (6.36%) Windows 10
12 10 (4.24%) Solaris
13 6 (2.54%) AIX
14 5 (2.12%) Android
14 5 (2.12%) Mac OS X
15 4 (1.69%) Apple iOS
15 4 (1.69%) Red Hat Enterprise Linux
16 1 (0.42%) CentOS
16 1 (0.42%) HPUX
16 1 (0.42%) Windows Vista
Processes & Methodologies
1 65 (27.54%) ITIL
2 21 (8.90%) Disaster Recovery
3 15 (6.36%) Service Management
4 13 (5.51%) CRM
4 13 (5.51%) Service Delivery
5 10 (4.24%) Project Management
6 9 (3.81%) Problem Management
7 7 (2.97%) Validation
7 7 (2.97%) WFM
8 6 (2.54%) Asset Management
8 6 (2.54%) Business Continuity
8 6 (2.54%) Case Management
8 6 (2.54%) E-Commerce
8 6 (2.54%) Migration
8 6 (2.54%) Server Virtualisation
8 6 (2.54%) Stakeholder Management
8 6 (2.54%) Time Management
9 5 (2.12%) Data Protection
9 5 (2.12%) IT Strategy
9 5 (2.12%) Service Desk Management
Programming Languages
1 49 (20.76%) SQL
2 15 (6.36%) PowerShell
3 5 (2.12%) PHP
3 5 (2.12%) VBScript
4 4 (1.69%) VBA
5 3 (1.27%) JavaScript
6 2 (0.85%) C#
7 1 (0.42%) C++
7 1 (0.42%) T-SQL
7 1 (0.42%) VB.NET
Qualifications
1 26 (11.02%) Microsoft Certification
2 16 (6.78%) MCP
3 15 (6.36%) MCSE
4 13 (5.51%) Degree
5 12 (5.08%) MCSA
6 9 (3.81%) MCITP
7 8 (3.39%) Cisco Certification
8 7 (2.97%) MCTS
9 6 (2.54%) DBS Check
10 5 (2.12%) CCNA
11 4 (1.69%) A+ Certification
11 4 (1.69%) VMware Certified Professional (VCP)
12 2 (0.85%) SC Cleared
12 2 (0.85%) Security Cleared
13 1 (0.42%) HND
13 1 (0.42%) PRINCE2 Certification
13 1 (0.42%) RHCT
Quality Assurance & Compliance
1 30 (12.71%) SLA
2 2 (0.85%) ISO/IEC 27001
System Software
1 129 (54.66%) Active Directory
2 54 (22.88%) Hyper-V
3 45 (19.07%) VMware Infrastructure
4 9 (3.81%) vSphere
5 4 (1.69%) XenApp
6 3 (1.27%) Virtual Servers
7 1 (0.42%) MDaemon
7 1 (0.42%) Microsoft Virtual Server
7 1 (0.42%) NDS
7 1 (0.42%) NetIQ eDirectory
7 1 (0.42%) XenDesktop
7 1 (0.42%) XenServer
Systems Management
1 10 (4.24%) SCCM
2 9 (3.81%) Backup Exec
2 9 (3.81%) WSUS
3 5 (2.12%) AirWatch
3 5 (2.12%) McAfee ePO
4 4 (1.69%) HockeyApp
4 4 (1.69%) HP SIM
4 4 (1.69%) Norton AntiVirus
4 4 (1.69%) PaperCut
5 2 (0.85%) SCOM
6 1 (0.42%) Ansible
6 1 (0.42%) SCOrch
6 1 (0.42%) SCVMM
6 1 (0.42%) ServiceCenter
6 1 (0.42%) Symantec Endpoint Protection
6 1 (0.42%) WhatsUp Gold
Vendors
1 113 (47.88%) Microsoft
2 85 (36.02%) VMware
3 45 (19.07%) Cisco
4 20 (8.47%) HP
5 19 (8.05%) Dell
6 16 (6.78%) Intel Security
6 16 (6.78%) Oracle
7 15 (6.36%) Citrix
8 14 (5.93%) Intel
9 12 (5.08%) Symantec
10 11 (4.66%) Veeam
11 9 (3.81%) Sage
12 7 (2.97%) Avaya
13 5 (2.12%) SonicWALL
13 5 (2.12%) Sophos
14 4 (1.69%) Apple
14 4 (1.69%) Draytek
14 4 (1.69%) Fortinet
14 4 (1.69%) Kaspersky
14 4 (1.69%) Siemens
Stockport, Cheshire
Search Consultancy
Posted: 2 hours ago
Wirral, Merseyside
Greywood Associates Limited
Salary: £24000 - £26000 per annum + bens
Posted: 2 days ago
Cheshire
Ashdown IT
Salary: £30000 per annum
Posted: 2 days ago
Liverpool, Merseyside
Ascent People Ltd
Salary: £18000 - £23000 per annum + Benefits + Bonus
Posted: Yesterday
Wilmslow, Cheshire
Sanderson
Salary: £18000 - £21000 per annum
Posted: 2 days ago
Stockport, Cheshire
Recital Consulting
Salary: From £20,000 to £22,000 per annum
Posted: 2 days ago
Manchester, Lancashire
RecruitmentRevolution.com Limited
Salary: From £20,000 to £24,000 per annum + Benefits
Posted: Yesterday
Oldham
Michael Page Technology
Salary: £20000 - £24000 per annum
Posted: 3 days ago
Greater Manchester
ARC IT Recruitment Ltd
Salary: to £42k
Posted: 6 days ago
St. Helens
greywood
Salary: £30000 - £32000 per annum + bens
Posted: 8 days ago
Runcorn, Cheshire
networx
Salary: £Competitive Salary
Posted: 6 days ago
Manchester, North-West, UK
Turley
Salary: Highly Competitive
Posted: 8 days ago
Congleton, Cheshire
The SmartList
Posted: 14 days ago
Manchester
Adria Solutions Ltd
Salary: £23000 - £28000 per annum + Benefits
Posted: 14 days ago
Burnley
Hays Specialist Recruitment Ltd
Salary: £18000.00 - £20000.00 per annum
Posted: 21 days ago
Oldham
Recruitment Genius Ltd
Salary: £23000 - £27000 per annum
Posted: 27 days ago
Preston
Hays Specialist Recruitment Ltd
Salary: £18000.00 - £25000.00 per annum
Posted: 9 days ago
Stockport
Applause IT Ltd
Salary: £23000 - £30000 per annum + flexi time
Posted: 20 days ago
Altrincham
Applause IT Ltd
Salary: £20000 - £26000 per annum + Pension, Medical, Dental
Posted: 9 days ago
Chorley, Lancashire
Candour Solutions
Salary: From £16,000 to £18,000 per annum + Excellent Benefits
Posted: Yesterday
Stockport
Hays Specialist Recruitment Ltd
Salary: £20000.00 - £24000.00 per annum
Posted: 27 days ago
Preston, Lancashire
Evolution Recruitment Solutions
Salary: 18,000 - 25,000
Posted: Yesterday
Manchester, Lancashire
FT Select
Salary: Up to £30,000 per annum + bonus + company benefits
Posted: 6 days ago