Customer Services Manager Jobs in the Midlands

Customer Service Manager
England > Midlands

The median Customer Service Manager salary in the Midlands is £60,000 per year, according to job vacancies posted during the 6 months leading to 18 May 2025.

The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
18 May 2025
Same period 2024 Same period 2023
Rank 256 - -
Rank change year-on-year - - -
Permanent jobs requiring a Customer Services Manager 1 0 0
As % of all permanent jobs advertised in the Midlands 0.014% - -
As % of the Job Titles category 0.015% - -
Number of salaries quoted 1 0 0
10th Percentile - - -
25th Percentile £57,500 - -
Median annual salary (50th Percentile) £60,000 - -
75th Percentile £62,500 - -
90th Percentile - - -
England median annual salary £55,000 - £80,000

All Permanent IT Job Vacancies
Midlands

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in the Midlands. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the Midlands with a recognized job title 6,627 11,377 8,155
% of permanent jobs with a recognized job title 92.43% 94.41% 89.65%
Number of salaries quoted 2,827 8,428 4,582
10th Percentile £27,000 £26,250 £28,512
25th Percentile £32,500 £33,750 £37,500
Median annual salary (50th Percentile) £48,000 £47,500 £52,500
Median % change year-on-year +1.05% -9.52% +5.00%
75th Percentile £62,500 £60,741 £67,500
90th Percentile £75,000 £75,000 £77,500
England median annual salary £56,500 £53,000 £60,800
% change year-on-year +6.60% -12.83% +1.33%

Customer Services Manager
Job Vacancy Trend in the Midlands

Job postings that featured Customer Services Manager in the job title as a proportion of all IT jobs advertised in the Midlands.

Job vacancy trend for Customer Services Manager in the Midlands

Customer Services Manager
Salary Trend in the Midlands

3-month moving average salary quoted in jobs citing Customer Services Manager in the Midlands.

Salary trend for Customer Services Manager in the Midlands

Customer Services Manager
Job Locations in the Midlands

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Customer Services Manager within the Midlands region over the 6 months to 18 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
East Midlands - 1 £60,000 - 1
Customer Services Manager
England

Customer Services Manager Skill Set
Top 8 Co-occurring Skills and Capabilities in the Midlands

For the 6 months to 18 May 2025, Customer Services Manager job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Midlands region featuring Customer Services Manager in the job title.

1 1 (100.00%) ITIL
1 1 (100.00%) NHS
1 1 (100.00%) Finance
1 1 (100.00%) SaaS
1 1 (100.00%) Customer Service
1 1 (100.00%) Onboarding
1 1 (100.00%) Health Technology
1 1 (100.00%) Digital Healthcare

Customer Services Manager Skill Set
Co-occurring Skills and Capabilities in the Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Cloud Services
1 1 (100.00%) SaaS
General
1 1 (100.00%) Digital Healthcare
1 1 (100.00%) Finance
1 1 (100.00%) Health Technology
Miscellaneous
1 1 (100.00%) NHS
1 1 (100.00%) Onboarding
Processes & Methodologies
1 1 (100.00%) Customer Service
1 1 (100.00%) ITIL