Customer Services Manager Jobs in England

Customer Service Manager
UK > England

The median Customer Service Manager salary in England is £50,000 per year, according to job vacancies posted during the 6 months leading to 16 May 2025.

The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
16 May 2025
Same period 2024 Same period 2023
Rank 687 - 911
Rank change year-on-year - - +241
Permanent jobs requiring a Customer Services Manager 4 0 3
As % of all permanent jobs advertised in England 0.008% - 0.003%
As % of the Job Titles category 0.009% - 0.004%
Number of salaries quoted 3 0 3
10th Percentile - - £77,000
25th Percentile £45,000 - £78,125
Median annual salary (50th Percentile) £50,000 - £80,000
75th Percentile £57,500 - £107,500
90th Percentile £59,000 - £124,000
UK median annual salary £50,000 - £80,000
% change year-on-year - - +25.49%

All Permanent IT Job Vacancies
England

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in England with a recognized job title 44,665 81,175 81,176
% of permanent jobs with a recognized job title 90.78% 94.55% 91.50%
Number of salaries quoted 24,293 60,496 51,517
10th Percentile £30,000 £28,500 £32,500
25th Percentile £41,250 £38,250 £45,000
Median annual salary (50th Percentile) £57,000 £53,500 £60,800
Median % change year-on-year +6.54% -12.01% +1.33%
75th Percentile £75,000 £71,250 £82,500
90th Percentile £97,500 £90,519 £100,000
UK median annual salary £56,000 £52,500 £60,000
% change year-on-year +6.67% -12.50% -

Customer Services Manager
Job Vacancy Trend in England

Job postings that featured Customer Services Manager in the job title as a proportion of all IT jobs advertised in England.

Job vacancy trend for Customer Services Manager in England

Customer Services Manager
Salary Trend in England

3-month moving average salary quoted in jobs citing Customer Services Manager in England.

Salary trend for Customer Services Manager in England

Customer Services Manager
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Customer Services Manager within the England region over the 6 months to 16 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
London - 2 £60,000 - 2
South East - 2 £50,000 -
Customer Services Manager
UK

Customer Services Manager Skill Set
Top 15 Co-occurring Skills and Capabilities in England

For the 6 months to 16 May 2025, Customer Services Manager job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the England region featuring Customer Services Manager in the job title.

1 4 (100.00%) Customer Service
2 3 (75.00%) Social Skills
3 2 (50.00%) CRM
3 2 (50.00%) Service Delivery
3 2 (50.00%) Workflow
4 1 (25.00%) Finance
4 1 (25.00%) ITIL
4 1 (25.00%) Linux
4 1 (25.00%) LAN
4 1 (25.00%) WAN
4 1 (25.00%) SLA
4 1 (25.00%) Microsoft
4 1 (25.00%) Onboarding
4 1 (25.00%) Customer Retention
4 1 (25.00%) Client Onboarding

Customer Services Manager Skill Set
Co-occurring Skills and Capabilities in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Communications & Networking
1 1 (25.00%) LAN
1 1 (25.00%) WAN
General
1 3 (75.00%) Social Skills
2 1 (25.00%) Finance
Miscellaneous
1 1 (25.00%) Onboarding
Operating Systems
1 1 (25.00%) Linux
Processes & Methodologies
1 4 (100.00%) Customer Service
2 2 (50.00%) CRM
2 2 (50.00%) Service Delivery
2 2 (50.00%) Workflow
3 1 (25.00%) Client Onboarding
3 1 (25.00%) Customer Retention
3 1 (25.00%) ITIL
Quality Assurance & Compliance
1 1 (25.00%) SLA
Vendors
1 1 (25.00%) Microsoft