The median annual salary for a 3rd Line Support Analyst was £32,500 in advertised job vacancies in the North West during the 3 months to 29 March 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Third Line Support Analyst
England / North West
3 months to
29 Mar 2017
Same period 2016 Same period 2015
Rank 224 224 249
Rank change year-on-year 0 +25  
Permanent jobs requiring a 3rd Line Support Analyst 23 16 6
As % of all permanent IT jobs advertised in the North West 0.37% 0.28% 0.091%
As % of the Job Titles category 0.39% 0.29% 0.094%
Number of salaries quoted 16 15 6
Median salary £32,500 £31,500 £31,500
Median salary % change year-on-year +3.17% -  
90% offered a salary of more than £30,000 £26,500 £28,000
10% offered a salary of more than £42,000 £36,200 £35,000
UK excluding London median salary £31,750 £35,500 £34,000
% change year-on-year -10.56% +4.41%  

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in the North West. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
North West
Permanent job vacancies with a job title containing a recognized job role 5952 5571 6393
As % of all permanent IT job vacancies advertised in the North West 96.88% 97.06% 96.75%
Number of salaries quoted 4981 4675 5148
Median salary £40,000 £40,000 £40,000
90% offered a salary of more than £25,000 £24,000 £24,000
10% offered a salary of more than £60,000 £55,000 £60,000
UK excluding London median salary £41,500 £41,500 £40,000
% change year-on-year - +3.75%  

3rd Line Support Analyst
Job Vacancy Trend in the North West

The job posting trend of jobs advertised in the North West that featured 3rd Line Support Analyst in the job title.

Job vacancy trend for 3rd Line Support Analyst in the North West

3rd Line Support Analyst
Salary Trend in the North West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 3rd Line Support Analyst in the North West.

Salary trend for 3rd Line Support Analyst in the North West

3rd Line Support Analyst
Job Locations in the North West

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 3rd Line Support Analyst within the North West region over the 3 months to 29 March 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Manchester -11 21 £32,500 -7.14% 2
Cheshire +4 1 £32,000 +1.58%
3rd Line Support Analyst
England

3rd Line Support Analyst Skill Set
Top 30 Co-occurring IT Skills in the North West

For the 6 months to 29 March 2017, 3rd Line Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the North West region featuring 3rd Line Support Analyst in the job title.

1 37 (86.05%) Active Directory
2 33 (76.74%) Microsoft
2 33 (76.74%) VMware
3 29 (67.44%) Windows
4 21 (48.84%) MS Excel
5 20 (46.51%) DHCP
5 20 (46.51%) DNS
5 20 (46.51%) Firewall
5 20 (46.51%) Windows Server
6 19 (44.19%) WSUS
6 19 (44.19%) MS Exchange
7 18 (41.86%) IIS
7 18 (41.86%) VLAN
8 16 (37.21%) SQL
8 16 (37.21%) LAN
8 16 (37.21%) WAN
8 16 (37.21%) SAN
9 14 (32.56%) Terminal Services
10 13 (30.23%) NetApp
10 13 (30.23%) Avaya
10 13 (30.23%) TCP/IP
10 13 (30.23%) VMware Infrastructure
11 12 (27.91%) ITIL
12 11 (25.58%) SharePoint
13 10 (23.26%) Hyper-V
14 9 (20.93%) Windows Server 2008
15 8 (18.60%) Linux
16 7 (16.28%) SLA
16 7 (16.28%) Microsoft Azure
16 7 (16.28%) Time Management

3rd Line Support Analyst Skill Set
Co-occurring IT Skills in the North West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 19 (44.19%) MS Exchange
2 18 (41.86%) IIS
3 11 (25.58%) SharePoint
4 6 (13.95%) Confluence
5 5 (11.63%) Exchange Server 2013
6 4 (9.30%) SharePoint 2013
7 3 (6.98%) Exchange Server 2010
7 3 (6.98%) Skype for Business
8 1 (2.33%) WebSphere
Applications
1 21 (48.84%) MS Excel
2 2 (4.65%) MS Office
Cloud Services
1 7 (16.28%) Microsoft Azure
2 6 (13.95%) Office 365
3 5 (11.63%) SaaS
Communications & Networking
1 20 (46.51%) DHCP
1 20 (46.51%) DNS
1 20 (46.51%) Firewall
2 18 (41.86%) VLAN
3 16 (37.21%) LAN
3 16 (37.21%) SAN
3 16 (37.21%) WAN
4 13 (30.23%) TCP/IP
5 6 (13.95%) VoIP
6 4 (9.30%) WLAN
7 3 (6.98%) VPN
8 1 (2.33%) Cisco ASA
8 1 (2.33%) Cisco IOS
8 1 (2.33%) Internet
8 1 (2.33%) NetScaler
8 1 (2.33%) Remote Desktop
8 1 (2.33%) Skype
Database & Business Intelligence
1 3 (6.98%) SQL Server
2 1 (2.33%) DB2
Development Applications
1 6 (13.95%) JIRA
General
1 6 (13.95%) Manufacturing
2 2 (4.65%) Advertising
3 1 (2.33%) Automotive
3 1 (2.33%) Back Office
3 1 (2.33%) Banking
3 1 (2.33%) Finance
Libraries, Frameworks & Software Standards
1 1 (2.33%) XML
Miscellaneous
1 6 (13.95%) Life Science
2 5 (11.63%) Clustering
3 1 (2.33%) Data Centre
3 1 (2.33%) Driving Licence
3 1 (2.33%) iSeries
3 1 (2.33%) Management Information System
Operating Systems
1 29 (67.44%) Windows
2 20 (46.51%) Windows Server
3 9 (20.93%) Windows Server 2008
4 8 (18.60%) Linux
5 7 (16.28%) Windows Server 2012
6 6 (13.95%) Windows 7
7 5 (11.63%) Windows 8
8 4 (9.30%) Windows 10
9 1 (2.33%) Red Hat Enterprise Linux
9 1 (2.33%) Unix
Processes & Methodologies
1 12 (27.91%) ITIL
2 7 (16.28%) Time Management
3 6 (13.95%) IT Strategy
4 2 (4.65%) Coaching
4 2 (4.65%) Process Improvement
5 1 (2.33%) Agile Software Development
5 1 (2.33%) Continuous Improvement
5 1 (2.33%) Data Management
5 1 (2.33%) ERP
5 1 (2.33%) Information Security
5 1 (2.33%) Kalman Filter
5 1 (2.33%) Master Data Management
5 1 (2.33%) Performance Monitoring
5 1 (2.33%) Requirements Analysis
5 1 (2.33%) Service Delivery
5 1 (2.33%) System Testing
5 1 (2.33%) Unit Testing
5 1 (2.33%) Waterfall
Programming Languages
1 16 (37.21%) SQL
2 6 (13.95%) PowerShell
3 5 (11.63%) VBScript
4 1 (2.33%) RPG
Qualifications
1 6 (13.95%) CCNA
1 6 (13.95%) Cisco Certification
1 6 (13.95%) MCP
1 6 (13.95%) MCSE
1 6 (13.95%) Microsoft Certification
2 1 (2.33%) Degree
Quality Assurance & Compliance
1 7 (16.28%) SLA
System Software
1 37 (86.05%) Active Directory
2 14 (32.56%) Terminal Services
3 13 (30.23%) VMware Infrastructure
4 10 (23.26%) Hyper-V
5 1 (2.33%) VMware ESXi
5 1 (2.33%) XenApp
5 1 (2.33%) XenDesktop
Systems Management
1 19 (44.19%) WSUS
2 7 (16.28%) SCCM
3 2 (4.65%) McAfee ePO
4 1 (2.33%) Backup Exec
4 1 (2.33%) HP SIM
4 1 (2.33%) Norton AntiVirus
Vendors
1 33 (76.74%) Microsoft
1 33 (76.74%) VMware
2 13 (30.23%) Avaya
2 13 (30.23%) NetApp
3 6 (13.95%) Atlassian
3 6 (13.95%) Cisco
3 6 (13.95%) Dell
3 6 (13.95%) HP
4 4 (9.30%) Citrix
4 4 (9.30%) Intel Security
5 2 (4.65%) IBM
5 2 (4.65%) Veeam
6 1 (2.33%) GFI Software
6 1 (2.33%) Oracle
6 1 (2.33%) Palo Alto
6 1 (2.33%) Red Hat
6 1 (2.33%) SolarWinds
6 1 (2.33%) Sophos
6 1 (2.33%) Symantec
Bury, Lancashire
Proactive Appointments
Salary: £30000 - £35000 per annum + benefits
Posted: 2 days ago
Greater Manchester
ARC IT Recruitment Ltd
Salary: to £42k
Posted: 5 days ago