Period
to 28 February 2020

The following table provides summary statistics for permanent job vacancies advertised in the North West with a requirement for ITIL Certification qualifications. Included is a benchmarking guide to the salaries offered over the 6 months to 28 February 2020 with a comparison to the same period in the previous 2 years.

Information Technology Infrastructure Library (ITIL) Certification
England > North West
6 months to
28 Feb 2020
Same period 2019 Same period 2018
Rank 225 206 254
Rank change year-on-year -19 +48 -21
Permanent jobs citing ITIL Certification 79 142 116
As % of all permanent IT jobs advertised in the North West 0.94% 1.39% 0.91%
As % of the Qualifications category 4.76% 5.98% 4.43%
Number of salaries quoted 65 113 103
North West median annual salary £42,500 £52,500 £43,000
Median salary % change year-on-year -19.05% +22.09% +14.67%
10th Percentile £21,250 £20,750 £25,550
90th Percentile £64,000 £61,250 £63,500
England median annual salary £50,000 £52,500 £47,500
% change year-on-year -4.76% +10.53% +11.76%

ITIL Certification is in the Academic Qualifications and Professional Certifications category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in the North West with a requirement for academic qualifications or professional certifications.

All Academic and Professional Certifications
North West
Permanent vacancies requiring academic qualifications or professional certifications 1,661 2,376 2,616
As % of all permanent IT jobs advertised in the North West 19.75% 23.18% 20.45%
Number of salaries quoted 1,155 1,900 1,971
North West median annual salary £44,000 £45,000 £42,500
Median salary % change year-on-year -2.22% +5.88% +6.25%
10th Percentile £26,000 £25,750 £23,750
90th Percentile £70,000 £70,000 £65,000
England median annual salary £50,911 £50,000 £47,500
% change year-on-year +1.82% +5.26% +5.56%

ITIL Certification
Job Vacancy Trend in the North West

Job postings citing ITIL Certification as a percentage of all IT jobs advertised in the North West.

Job vacancy trend for ITIL Certification in the North West

ITIL Certification
Salary Trend in the North West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITIL Certification in the North West.

Salary trend for ITIL Certification in the North West

ITIL Certification
Salary Histogram in the North West

The salary distribution of IT jobs citing ITIL Certification in the North West over the 6 months to 28 February 2020.

Salary histogram for ITIL Certification in the North West

ITIL Certification
Job Locations in the North West

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITIL Certification within the North West region over the 6 months to 28 February 2020. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Manchester -8 49 £35,000 -39.13% 7
Merseyside +15 15 £50,000 +31.80% 5
Lancashire +9 10 £45,000 -10.00% 1
Cheshire -2 5 £60,000 +29.73% 1
ITIL Certification
England

For the 6 months to 28 February 2020, IT jobs citing ITIL Certification also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the North West region with a requirement for ITIL Certification.

1 79 (100.00%) ITIL
2 34 (43.04%) Problem-Solving
3 28 (35.44%) Windows
4 25 (31.65%) Service Management
5 23 (29.11%) Microsoft
5 23 (29.11%) Agile Software Development
6 22 (27.85%) Active Directory
7 20 (25.32%) Office 365
8 18 (22.78%) Service Delivery
9 15 (18.99%) Customer-Centricity
10 14 (17.72%) Change Management
10 14 (17.72%) Management Information System
11 13 (16.46%) Degree
11 13 (16.46%) Microsoft Office
11 13 (16.46%) SLA
11 13 (16.46%) Coaching
11 13 (16.46%) Public Sector
12 12 (15.19%) DNS
12 12 (15.19%) DHCP
12 12 (15.19%) SQL
13 11 (13.92%) TCP/IP
13 11 (13.92%) LAN
13 11 (13.92%) WAN
13 11 (13.92%) JIRA
13 11 (13.92%) ITSM
13 11 (13.92%) Stakeholder Management
13 11 (13.92%) Mentoring
13 11 (13.92%) ServiceNow
14 10 (12.66%) Open Source
15 9 (11.39%) SaaS

ITIL Certification
Co-occurring IT Skills in the North West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 9 (11.39%) SharePoint
2 8 (10.13%) MS Exchange
3 6 (7.59%) Confluence
4 3 (3.80%) SharePoint 2013
5 2 (2.53%) Elasticsearch
5 2 (2.53%) OpenStack
6 1 (1.27%) Exchange Server 2010
Applications
1 13 (16.46%) Microsoft Office
2 4 (5.06%) Microsoft Excel
3 3 (3.80%) Microsoft Project
4 1 (1.27%) MS Visio
Business Applications
1 7 (8.86%) Remedy ITSM
2 1 (1.27%) Infor M3
Cloud Services
1 20 (25.32%) Office 365
2 9 (11.39%) SaaS
3 8 (10.13%) AWS
4 6 (7.59%) Amazon EC2
4 6 (7.59%) Amazon ECS
5 5 (6.33%) Azure
6 4 (5.06%) Amazon CloudWatch
6 4 (5.06%) Amazon ELB
6 4 (5.06%) Amazon Glacier
6 4 (5.06%) Amazon S3
6 4 (5.06%) Amazon SQS
6 4 (5.06%) AWS CloudFormation
6 4 (5.06%) Virtual Private Cloud
7 3 (3.80%) Dynamics 365
8 2 (2.53%) GCP
8 2 (2.53%) IBM Cloud
8 2 (2.53%) Power Platform
8 2 (2.53%) Slack
Communications & Networking
1 12 (15.19%) DHCP
1 12 (15.19%) DNS
2 11 (13.92%) LAN
2 11 (13.92%) TCP/IP
2 11 (13.92%) WAN
3 8 (10.13%) VPN
4 3 (3.80%) Firewall
4 3 (3.80%) SAN
5 2 (2.53%) Network Security
6 1 (1.27%) FTP
6 1 (1.27%) Junos
6 1 (1.27%) MPLS
6 1 (1.27%) Remote Desktop
6 1 (1.27%) VLAN
Database & Business Intelligence
1 8 (10.13%) NoSQL
2 6 (7.59%) Amazon DynamoDB
2 6 (7.59%) PostgreSQL
2 6 (7.59%) Redis
3 4 (5.06%) Amazon RDS
3 4 (5.06%) SQL Server
4 2 (2.53%) Big Data
4 2 (2.53%) GIS
4 2 (2.53%) MySQL
4 2 (2.53%) Power BI
4 2 (2.53%) SQL Server 2012
5 1 (1.27%) SQL Server 2008
Development Applications
1 11 (13.92%) JIRA
2 4 (5.06%) Bitbucket
2 4 (5.06%) Jenkins
2 4 (5.06%) Maven
3 2 (2.53%) Team Foundation Server
3 2 (2.53%) Visual Studio Team System
4 1 (1.27%) Balsamiq
General
1 13 (16.46%) Public Sector
2 5 (6.33%) Banking
2 5 (6.33%) Finance
2 5 (6.33%) German Language
3 4 (5.06%) Law
3 4 (5.06%) Manufacturing
3 4 (5.06%) Retail
3 4 (5.06%) Spanish Language
4 3 (3.80%) Legal
4 3 (3.80%) Marketing
5 1 (1.27%) Automotive
5 1 (1.27%) French Language
5 1 (1.27%) Telecoms
Job Titles
1 24 (30.38%) Analyst
2 17 (21.52%) Service Analyst
2 17 (21.52%) Service Manager
3 15 (18.99%) Service Desk Analyst
4 9 (11.39%) Delivery Manager
5 8 (10.13%) Service Desk Engineer
6 7 (8.86%) ICT Engineer
6 7 (8.86%) ITIL Manager
6 7 (8.86%) Service Delivery Manager
6 7 (8.86%) Technical Engineer
7 6 (7.59%) DevOps Engineer
8 5 (6.33%) ITIL Service Manager
8 5 (6.33%) Transition Manager
9 4 (5.06%) 3rd Line Engineer
9 4 (5.06%) Customer Services Manager
9 4 (5.06%) Infrastructure Engineer
9 4 (5.06%) IT Manager
9 4 (5.06%) ITIL Service Delivery Manager
9 4 (5.06%) Service Transition Manager
9 4 (5.06%) Support Engineer
Libraries, Frameworks & Software Standards
1 5 (6.33%) Web Services
2 4 (5.06%) Node.js
3 2 (2.53%) LDAP
3 2 (2.53%) Middleware
4 1 (1.27%) COM
Miscellaneous
1 14 (17.72%) Management Information System
2 7 (8.86%) e-Learning
3 6 (7.59%) Analytical Skills
4 3 (3.80%) CMDB
4 3 (3.80%) Data Centre
5 2 (2.53%) Algorithms
5 2 (2.53%) Smart Meter
5 2 (2.53%) User Experience
6 1 (1.27%) EPoS
Operating Systems
1 28 (35.44%) Windows
2 9 (11.39%) Linux
3 8 (10.13%) Windows Server
4 7 (8.86%) Android
4 7 (8.86%) Apple iOS
4 7 (8.86%) Windows Server 2012
5 6 (7.59%) Unix
6 4 (5.06%) Windows 10
7 3 (3.80%) Windows Server 2008
8 1 (1.27%) Windows 7
8 1 (1.27%) Windows 8
Processes & Methodologies
1 79 (100.00%) ITIL
2 34 (43.04%) Problem-Solving
3 25 (31.65%) Service Management
4 23 (29.11%) Agile Software Development
5 18 (22.78%) Service Delivery
6 15 (18.99%) Customer-Centricity
7 14 (17.72%) Change Management
8 13 (16.46%) Coaching
9 11 (13.92%) ITSM
9 11 (13.92%) Mentoring
9 11 (13.92%) Stakeholder Management
10 10 (12.66%) Open Source
11 9 (11.39%) Service Design
12 8 (10.13%) DevOps
12 8 (10.13%) Mobile Device Management
13 7 (8.86%) Collaborative Working
13 7 (8.86%) Continuous Improvement
13 7 (8.86%) Infrastructure Engineering
13 7 (8.86%) Kalman Filter
13 7 (8.86%) Service Desk Management
Programming Languages
1 12 (15.19%) SQL
2 8 (10.13%) Java
2 8 (10.13%) PowerShell
3 4 (5.06%) Bash Shell
4 2 (2.53%) JavaScript
4 2 (2.53%) Python
4 2 (2.53%) VBScript
Qualifications
1 13 (16.46%) Degree
2 9 (11.39%) Microsoft Certification
2 9 (11.39%) Security Cleared
3 6 (7.59%) Computer Science Degree
4 4 (5.06%) MCSE
5 2 (2.53%) PRINCE2 Certification
6 1 (1.27%) CCNA
6 1 (1.27%) CEH
6 1 (1.27%) Cisco Certification
6 1 (1.27%) CISSP
6 1 (1.27%) IIBA
6 1 (1.27%) ISO 27001 Lead Implementer
6 1 (1.27%) MCSA
6 1 (1.27%) PMP
Quality Assurance & Compliance
1 13 (16.46%) SLA
2 4 (5.06%) ISO/IEC 27001
3 2 (2.53%) GDPR
4 1 (1.27%) QA
System Software
1 22 (27.85%) Active Directory
2 8 (10.13%) Docker
3 6 (7.59%) VMware Infrastructure
4 5 (6.33%) Hyper-V
5 4 (5.06%) vSphere
6 3 (3.80%) Terminal Services
6 3 (3.80%) Virtual Machines
Systems Management
1 5 (6.33%) Ansible
2 4 (5.06%) Opscode Chef
2 4 (5.06%) Puppet
3 2 (2.53%) Grafana
3 2 (2.53%) Kibana
3 2 (2.53%) Kubernetes
3 2 (2.53%) Terraform
4 1 (1.27%) vCenter Server
Vendors
1 23 (29.11%) Microsoft
2 11 (13.92%) ServiceNow
3 8 (10.13%) Cisco
4 7 (8.86%) Remedy
4 7 (8.86%) Virgin Media
4 7 (8.86%) VMware
5 6 (7.59%) Citrix
6 4 (5.06%) F5
6 4 (5.06%) Fortinet
6 4 (5.06%) SaltStack
7 3 (3.80%) BMC
7 3 (3.80%) Dynatrace
7 3 (3.80%) IBM
7 3 (3.80%) NetScout
7 3 (3.80%) Snow
8 2 (2.53%) CheckPoint
9 1 (1.27%) Dell
9 1 (1.27%) Juniper
9 1 (1.27%) McAfee
9 1 (1.27%) Salesforce.com