IT Support Technician Job Trends in the North West

IT Support Technician
England > North West

The median IT Support Technician salary in the North West is £27,500 per year, according to job vacancies posted during the 6 months leading to 4 January 2026.

The table below compares current salary benchmarking and summary statistics with the previous two years.

6 months to
4 Jan 2026
Same period 2025 Same period 2024
Rank 149 205 186
Rank change year-on-year +56 -19 +85
Permanent jobs requiring an IT Support Technician 31 4 16
As % of all permanent jobs in the North West 0.50% 0.078% 0.39%
As % of the Job Titles category 0.58% 0.085% 0.41%
Number of salaries quoted 29 4 15
10th Percentile £24,930 - £23,850
25th Percentile £26,250 £26,250 £25,563
Median annual salary (50th Percentile) £27,500 £27,500 £28,500
Median % change year-on-year - -3.51% +11.76%
75th Percentile £30,250 £29,875 £31,000
90th Percentile £33,750 £31,900 £40,700
England median annual salary £29,000 £30,000 £27,000
% change year-on-year -3.33% +11.11% -

All Permanent IT Job Roles
North West

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in the North West. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the North West with a recognized job title 5,318 4,733 3,872
% of permanent jobs with a recognized job title 85.91% 92.28% 95.28%
Number of salaries quoted 2,877 2,485 3,027
10th Percentile £28,250 £32,500 £30,000
25th Percentile £35,000 £40,000 £39,500
Median annual salary (50th Percentile) £50,000 £51,000 £52,500
Median % change year-on-year -1.96% -2.86% -1.17%
75th Percentile £66,250 £66,067 £67,500
90th Percentile £81,250 £78,750 £82,500
England median annual salary £55,000 £60,000 £60,000
% change year-on-year -8.33% - -1.78%

IT Support Technician
Job Vacancy Trend in the North West

Historical trend showing the proportion of permanent IT job postings featuring 'IT Support Technician' in the job title relative to all permanent IT jobs advertised in the North West.

IT Support Technician job vacancy trend in the North West

IT Support Technician
Salary Trend in the North West

Salary distribution trend for IT Support Technician job vacancies in the North West.

Salary distribution trend for IT Support Technician job vacancies in the North West

IT Support Technician
Job Locations in the North West

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support Technician within the North West region over the 6 months to 4 January 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Lancashire - 12 £27,500 - 4
Manchester +28 9 £25,150 -20.16% 2
Cheshire - 5 £28,500 -
Merseyside - 5 £32,500 -
IT Support Technician
England

IT Support Technician Skill Set
Top 30 Co-Occurring Skills & Capabilities in the North West

For the 6 months to 4 January 2026, IT Support Technician job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent job ads across the North West region featuring IT Support Technician in the job title.

1 17 (54.84%) Microsoft 365
2 15 (48.39%) Microsoft
3 14 (45.16%) Problem-Solving
4 13 (41.94%) Customer Service
4 13 (41.94%) Windows
5 9 (29.03%) Microsoft Intune
5 9 (29.03%) SharePoint
6 8 (25.81%) Active Directory
6 8 (25.81%) Apple
7 6 (19.35%) Apple iOS
7 6 (19.35%) Azure
7 6 (19.35%) Facebook
8 5 (16.13%) Asset Management
8 5 (16.13%) IT Asset Management
9 4 (12.90%) Ethernet
9 4 (12.90%) Mobile Device Management
9 4 (12.90%) VLAN
9 4 (12.90%) Wireless
10 3 (9.68%) Continuous Improvement
10 3 (9.68%) ITSM
10 3 (9.68%) Mac OS
10 3 (9.68%) OneDrive
10 3 (9.68%) Project Delivery
11 2 (6.45%) Agile
11 2 (6.45%) Collaborative Culture
11 2 (6.45%) Entra ID
11 2 (6.45%) Facilities Management
11 2 (6.45%) Microsoft Exchange
11 2 (6.45%) Remote Desktop
11 2 (6.45%) SCCM

IT Support Technician Skill Set
Co-Occurring Skills & Capabilities in the North West by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 9 (29.03%) SharePoint
2 2 (6.45%) Microsoft Exchange
Cloud Services
1 17 (54.84%) Microsoft 365
2 6 (19.35%) Azure
3 3 (9.68%) OneDrive
4 2 (6.45%) Entra ID
4 2 (6.45%) Viva Engage
Communications & Networking
1 4 (12.90%) Ethernet
1 4 (12.90%) VLAN
1 4 (12.90%) Wireless
2 2 (6.45%) Remote Desktop
2 2 (6.45%) Unified Communications
3 1 (3.23%) VPN
3 1 (3.23%) Wi-Fi
General
1 13 (41.94%) Social Skills
2 4 (12.90%) Public Sector
3 2 (6.45%) Analytical Skills
3 2 (6.45%) Retail
4 1 (3.23%) Manufacturing
Miscellaneous
1 3 (9.68%) iPhone
2 2 (6.45%) Analytical Mindset
2 2 (6.45%) Driving Licence
2 2 (6.45%) iPad
2 2 (6.45%) Video Conferencing
3 1 (3.23%) Onboarding
Operating Systems
1 13 (41.94%) Windows
2 6 (19.35%) Apple iOS
3 3 (9.68%) Mac OS
4 1 (3.23%) Android
4 1 (3.23%) Windows Server
Processes & Methodologies
1 14 (45.16%) Problem-Solving
2 13 (41.94%) Customer Service
3 5 (16.13%) Asset Management
3 5 (16.13%) IT Asset Management
4 4 (12.90%) Mobile Device Management
5 3 (9.68%) Continuous Improvement
5 3 (9.68%) ITSM
5 3 (9.68%) Project Delivery
6 2 (6.45%) Agile
6 2 (6.45%) Collaborative Culture
6 2 (6.45%) Facilities Management
6 2 (6.45%) Ticket Management
7 1 (3.23%) Cloud Security
7 1 (3.23%) Collaborative Working
7 1 (3.23%) Inventory Management
7 1 (3.23%) ITIL
Programming Languages
1 1 (3.23%) PowerShell
Qualifications
1 1 (3.23%) Microsoft Certification
System Software
1 8 (25.81%) Active Directory
Systems Management
1 9 (29.03%) Microsoft Intune
2 2 (6.45%) SCCM
Vendors
1 15 (48.39%) Microsoft
2 8 (25.81%) Apple
3 6 (19.35%) Facebook
4 2 (6.45%) SolarWinds
5 1 (3.23%) Fortinet