Period
to 21 July 2017

The median annual salary for an IT Support Technician was £18,000 in advertised job vacancies in the North West during the 6 months to 21 July 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

IT Support Technician
England > North West
6 months to
21 Jul 2017
Same period 2016 Same period 2015
Rank 341 322 337
Rank change year-on-year -19 +15 +14
Permanent jobs requiring an IT Support Technician 23 30 30
As % of all permanent IT jobs advertised in the North West 0.17% 0.26% 0.23%
As % of the Job Titles category 0.18% 0.27% 0.23%
Number of salaries quoted 18 34 22
North West median annual salary £18,000 £22,000 £24,595
Median salary % change year-on-year -18.18% -10.55% +2.48%
10th Percentile £16,500 £18,250 £22,500
90th Percentile £24,125 £24,000 £28,975
England median annual salary £21,750 £23,000 £23,500
% change year-on-year -5.43% -2.13% +4.44%

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in the North West. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
North West
Permanent job vacancies with a job title containing a recognized job role 12757 11255 12775
As % of all permanent IT job vacancies advertised in the North West 96.64% 97.51% 96.92%
Number of salaries quoted 10460 9486 10300
North West median annual salary £40,000 £40,000 £40,000
10th Percentile £25,000 £23,500 £23,500
90th Percentile £62,500 £61,250 £58,750
England median annual salary £47,500 £47,500 £45,000
% change year-on-year - +5.56% -

IT Support Technician
Job Vacancy Trend in the North West

Job postings that featured IT Support Technician in the job title as a percentage of all IT jobs advertised in the North West.

Job vacancy trend for IT Support Technician in the North West

IT Support Technician
Salary Trend in the North West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IT Support Technician in the North West.

Salary trend for IT Support Technician in the North West

IT Support Technician
Job Locations in the North West

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support Technician within the North West region over the 6 months to 21 July 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Manchester -49 8 £18,000 -16.28% 1
Cheshire -20 7 £18,500 -15.91% 2
Lancashire - 6 £17,000 -
Cumbria - 2 £25,000 -
IT Support Technician
England

IT Support Technician Skill Set
Top 30 Co-occurring IT Skills in the North West

For the 6 months to 21 July 2017, IT Support Technician job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the North West region featuring IT Support Technician in the job title.

1 17 (73.91%) Windows
2 16 (69.57%) Active Directory
3 15 (65.22%) Microsoft
4 12 (52.17%) Windows Server
5 10 (43.48%) Microsoft Office
6 9 (39.13%) MS Exchange
7 7 (30.43%) SQL
7 7 (30.43%) Degree
7 7 (30.43%) iPad
8 6 (26.09%) Driving Licence
8 6 (26.09%) ITIL
9 5 (21.74%) VMware
9 5 (21.74%) Windows 7
10 4 (17.39%) Windows Server 2012
10 4 (17.39%) VMware Infrastructure
10 4 (17.39%) ERP
11 3 (13.04%) MCSE
11 3 (13.04%) Microsoft Excel
11 3 (13.04%) Microsoft Certification
11 3 (13.04%) Sage
11 3 (13.04%) Time Management
11 3 (13.04%) Microsoft Virtual Server
11 3 (13.04%) Computer Science
11 3 (13.04%) Sage 1000
11 3 (13.04%) Change Management
11 3 (13.04%) Virtual Machines
11 3 (13.04%) Master's Degree
11 3 (13.04%) Windows 8
11 3 (13.04%) Performance Tuning
11 3 (13.04%) Performance Monitoring

IT Support Technician Skill Set
Co-occurring IT Skills in the North West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 9 (39.13%) MS Exchange
2 2 (8.70%) Exchange Server 2010
3 1 (4.35%) Exchange Server 2003
3 1 (4.35%) WordPress
Applications
1 10 (43.48%) Microsoft Office
2 3 (13.04%) Microsoft Excel
Business Applications
1 3 (13.04%) Sage 1000
Communications & Networking
1 2 (8.70%) LAN
1 2 (8.70%) VoIP
2 1 (4.35%) DHCP
2 1 (4.35%) DNS
2 1 (4.35%) WAN
2 1 (4.35%) Wi-Fi
2 1 (4.35%) WLAN
General
1 2 (8.70%) Retail
2 1 (4.35%) Back Office
2 1 (4.35%) Manufacturing
2 1 (4.35%) Telecoms
Libraries, Frameworks & Software Standards
1 2 (8.70%) HTML
Miscellaneous
1 7 (30.43%) iPad
2 6 (26.09%) Driving Licence
3 3 (13.04%) Computer Science
Operating Systems
1 17 (73.91%) Windows
2 12 (52.17%) Windows Server
3 5 (21.74%) Windows 7
4 4 (17.39%) Windows Server 2012
5 3 (13.04%) Windows 8
6 2 (8.70%) Windows Server 2003
7 1 (4.35%) Unix
7 1 (4.35%) Windows 10
7 1 (4.35%) Windows Server 2008
Processes & Methodologies
1 6 (26.09%) ITIL
2 4 (17.39%) ERP
3 3 (13.04%) Capacity Planning
3 3 (13.04%) Change Management
3 3 (13.04%) Performance Monitoring
3 3 (13.04%) Performance Tuning
3 3 (13.04%) Time Management
4 2 (8.70%) Asset Management
4 2 (8.70%) Network Management
5 1 (4.35%) Application Packaging
5 1 (4.35%) ITIL V3
5 1 (4.35%) Knowledge Management
5 1 (4.35%) Logistics
5 1 (4.35%) Problem Management
Programming Languages
1 7 (30.43%) SQL
2 1 (4.35%) C#
2 1 (4.35%) C++
2 1 (4.35%) PowerShell
2 1 (4.35%) VBScript
Qualifications
1 7 (30.43%) Degree
2 3 (13.04%) Master's Degree
2 3 (13.04%) MCSE
2 3 (13.04%) Microsoft Certification
3 1 (4.35%) HND
System Software
1 16 (69.57%) Active Directory
2 4 (17.39%) VMware Infrastructure
3 3 (13.04%) Microsoft Virtual Server
3 3 (13.04%) Virtual Machines
Systems Management
1 1 (4.35%) SCCM
Vendors
1 15 (65.22%) Microsoft
2 5 (21.74%) VMware
3 3 (13.04%) Sage
4 2 (8.70%) Cisco
4 2 (8.70%) LANDesk
5 1 (4.35%) Apple
5 1 (4.35%) Avaya
5 1 (4.35%) Citrix
5 1 (4.35%) Mitel
Manchester, Lancashire
Oscar
Salary: £15000 - £19000 per annum
Posted: 20 hours ago
Sandbach, Cheshire
HAYS INFORMATION TECHNOLOGY
Salary: £18000.00 - £23000.00 per annum
Posted: 4 days ago
Frodsham, Cheshire
RSK Group plc
Salary: Pension, Life Assurance
Posted: 20 days ago