IT Support Technician Jobs in the North West

IT Support Technician
England > North West

The median IT Support Technician salary in the North West is £28,000 per year according to job vacancies posted during the 6 months to 19 April 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
19 Apr 2024
Same period 2023 Same period 2022
Rank 233 236 303
Rank change year-on-year +3 +67 -71
Permanent jobs requiring an IT Support Technician 56 68 28
As % of all permanent jobs advertised in the North West 0.59% 0.84% 0.30%
As % of the Job Titles category 0.62% 0.94% 0.31%
Number of salaries quoted 54 6 18
10th Percentile £25,188 £20,750 £20,150
25th Percentile £26,250 £21,500 £22,563
Median annual salary (50th Percentile) £28,000 £25,000 £25,000
Median % change year-on-year +12.00% - +11.11%
75th Percentile £33,438 £30,750 £28,750
90th Percentile £39,400 £33,625 £36,900
England median annual salary £27,000 £27,500 £25,000
% change year-on-year -1.82% +10.00% -

All Permanent IT Job Vacancies
North West

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in the North West. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the North West with a recognized job title 9,086 7,244 9,089
% of permanent jobs with a recognized job title 94.93% 89.30% 95.93%
Number of salaries quoted 7,011 4,162 5,539
10th Percentile £27,000 £30,000 £28,996
25th Percentile £36,250 £40,000 £38,750
Median annual salary (50th Percentile) £50,000 £54,882 £52,500
Median % change year-on-year -8.90% +4.54% +10.53%
75th Percentile £65,000 £68,750 £67,500
90th Percentile £78,750 £82,500 £82,500
England median annual salary £54,000 £60,500 £60,000
% change year-on-year -10.74% +0.83% +9.09%

IT Support Technician
Job Vacancy Trend in the North West

Job postings that featured IT Support Technician in the job title as a proportion of all IT jobs advertised in the North West.

Job vacancy trend for IT Support Technician in the North West

IT Support Technician
Salary Trend in the North West

3-month moving average salary quoted in jobs citing IT Support Technician in the North West.

Salary trend for IT Support Technician in the North West

IT Support Technician
Salary Histogram in the North West

Salary distribution for jobs citing IT Support Technician in the North West over the 6 months to 19 April 2024.

Salary histogram for IT Support Technician in the North West

IT Support Technician
Job Locations in the North West

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support Technician within the North West region over the 6 months to 19 April 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Manchester +55 25 £27,500 -21.43% 1
Cheshire -46 15 £28,000 - 1
Lancashire +4 7 £30,000 +39.53% 1
Cumbria - 5 £40,000 - 2
Merseyside +7 4 £31,750 +24.51%
IT Support Technician
England

IT Support Technician Skill Set
Top 30 Co-occurring Skills and Capabilities in the North West

For the 6 months to 19 April 2024, IT Support Technician job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the North West region featuring IT Support Technician in the job title.

1 34 (60.71%) Windows
2 26 (46.43%) Social Skills
3 21 (37.50%) Microsoft
3 21 (37.50%) Active Directory
4 20 (35.71%) Microsoft 365
4 20 (35.71%) Windows Server
5 16 (28.57%) Problem-Solving
5 16 (28.57%) Wireless
6 12 (21.43%) Customer Service
7 11 (19.64%) Driving Licence
7 11 (19.64%) Apple
8 10 (17.86%) Microsoft Exchange
8 10 (17.86%) Microsoft Office
8 10 (17.86%) Microsoft Intune
9 9 (16.07%) LAN
10 8 (14.29%) Finance
10 8 (14.29%) Azure
11 7 (12.50%) Android
11 7 (12.50%) DHCP
11 7 (12.50%) DNS
12 6 (10.71%) SharePoint
12 6 (10.71%) Firewall
13 5 (8.93%) ITIL
13 5 (8.93%) SLA
13 5 (8.93%) DBS Check
14 4 (7.14%) Public Sector
14 4 (7.14%) Windows 10
14 4 (7.14%) Entra ID
14 4 (7.14%) WAN
14 4 (7.14%) Project Management

IT Support Technician Skill Set
Co-occurring Skills and Capabilities in the North West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 10 (17.86%) Microsoft Exchange
2 6 (10.71%) SharePoint
3 3 (5.36%) IIS
Applications
1 10 (17.86%) Microsoft Office
Cloud Services
1 20 (35.71%) Microsoft 365
2 8 (14.29%) Azure
3 4 (7.14%) Entra ID
4 2 (3.57%) AWS
4 2 (3.57%) Dropbox
5 1 (1.79%) WhatsApp
Communications & Networking
1 16 (28.57%) Wireless
2 9 (16.07%) LAN
3 7 (12.50%) DHCP
3 7 (12.50%) DNS
4 6 (10.71%) Firewall
5 4 (7.14%) WAN
6 3 (5.36%) Internet
6 3 (5.36%) Wi-Fi
7 1 (1.79%) Intranet
7 1 (1.79%) Network Security
7 1 (1.79%) VLAN
7 1 (1.79%) VoIP
Database & Business Intelligence
1 3 (5.36%) SQL Server
General
1 26 (46.43%) Social Skills
2 8 (14.29%) Finance
3 4 (7.14%) Public Sector
4 3 (5.36%) Analytical Skills
5 2 (3.57%) Legal
5 2 (3.57%) Manufacturing
6 1 (1.79%) Retail
Miscellaneous
1 11 (19.64%) Driving Licence
2 2 (3.57%) CCTV
2 2 (3.57%) SCADA
3 1 (1.79%) Video Conferencing
3 1 (1.79%) Virtual Team
Operating Systems
1 34 (60.71%) Windows
2 20 (35.71%) Windows Server
3 7 (12.50%) Android
4 4 (7.14%) Windows 10
5 2 (3.57%) Apple iOS
Processes & Methodologies
1 16 (28.57%) Problem-Solving
2 12 (21.43%) Customer Service
3 5 (8.93%) ITIL
4 4 (7.14%) Logistics
4 4 (7.14%) Project Management
5 3 (5.36%) Disaster Recovery
5 3 (5.36%) Software Testing
6 2 (3.57%) Asset Management
6 2 (3.57%) Collaborative Culture
6 2 (3.57%) Information Governance
6 2 (3.57%) Requirements Gathering
7 1 (1.79%) Break/Fix
7 1 (1.79%) Collaborative Working
7 1 (1.79%) Customer Experience
7 1 (1.79%) Cybersecurity
7 1 (1.79%) Decision-Making
7 1 (1.79%) Proactive Monitoring
7 1 (1.79%) Service Delivery
7 1 (1.79%) Time Management
7 1 (1.79%) Workflow
Programming Languages
1 4 (7.14%) PowerShell
Qualifications
1 5 (8.93%) DBS Check
2 3 (5.36%) Microsoft Certification
3 2 (3.57%) Degree
3 2 (3.57%) MCP
3 2 (3.57%) Security Cleared
4 1 (1.79%) A+ Certification
4 1 (1.79%) SC Cleared
Quality Assurance & Compliance
1 5 (8.93%) SLA
System Software
1 21 (37.50%) Active Directory
Systems Management
1 10 (17.86%) Microsoft Intune
2 1 (1.79%) FortiGate
2 1 (1.79%) Graylog
Vendors
1 21 (37.50%) Microsoft
2 11 (19.64%) Apple
3 3 (5.36%) Dell
4 2 (3.57%) Acronis
4 2 (3.57%) Ubiquiti
5 1 (1.79%) Barracuda Networks
5 1 (1.79%) Cisco
5 1 (1.79%) Citrix
5 1 (1.79%) Draytek
5 1 (1.79%) Fortinet
5 1 (1.79%) Google
5 1 (1.79%) HP
5 1 (1.79%) Sage