Period
to 20 April 2019

The following table provides summary statistics for permanent job vacancies advertised in the North West with a requirement for VoIP skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited VoIP over the 6 months to 20 April 2019 with a comparison to the same period in the previous 2 years.

Voice Over IP (VoIP)
England > North West
6 months to
20 Apr 2019
Same period 2018 Same period 2017
Rank 202 218 220
Rank change year-on-year +16 +2 -4
Permanent jobs citing VoIP 143 158 148
As % of all permanent IT jobs advertised in the North West 1.40% 1.22% 1.19%
As % of the Communications & Networking category 7.44% 9.62% 8.12%
Number of salaries quoted 103 144 135
North West median annual salary £35,000 £37,500 £35,000
Median salary % change year-on-year -6.67% +7.14% -10.83%
10th Percentile £19,100 £21,000 £21,250
90th Percentile £52,125 £60,000 £55,000
England median annual salary £40,000 £40,000 £40,000

VoIP is in the Communications and Computer Networking category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in the North West with a requirement for communications or computer networking skills.

All Communications and Computer Networking Skills
North West
Permanent vacancies with a requirement for communications or computer networking skills 1,922 1,643 1,823
As % of all permanent IT jobs advertised in the North West 18.79% 12.68% 14.71%
Number of salaries quoted 1,289 1,294 1,434
North West median annual salary £44,000 £40,000 £39,250
Median salary % change year-on-year +10.00% +1.91% +4.67%
10th Percentile £22,500 £22,000 £22,750
90th Percentile £66,250 £65,000 £57,500
England median annual salary £47,500 £47,000 £45,000
% change year-on-year +1.06% +4.44% -

VoIP
Job Vacancy Trend in the North West

Job postings citing VoIP as a percentage of all IT jobs advertised in the North West.

Job vacancy trend for VoIP in the North West

VoIP
Salary Trend in the North West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing VoIP in the North West.

Salary trend for VoIP in the North West

VoIP
Salary Histogram in the North West

The salary distribution of IT jobs citing VoIP in the North West over the 6 months to 20 April 2019.

Salary histogram for VoIP in the North West

VoIP
Job Locations in the North West

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing VoIP within the North West region over the 6 months to 20 April 2019. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Manchester -24 53 £37,500 +5.63% 12
Cheshire +76 52 £40,000 +6.67% 3
Merseyside +8 19 £35,000 -22.22%
Lancashire +6 19 £31,500 -21.25%
VoIP
England

For the 6 months to 20 April 2019, IT jobs citing VoIP also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the North West region with a requirement for VoIP.

1 83 (58.04%) Cisco
2 73 (51.05%) Active Directory
3 72 (50.35%) Windows
4 48 (33.57%) WAN
4 48 (33.57%) Microsoft
5 47 (32.87%) LAN
6 43 (30.07%) VMware
7 38 (26.57%) Cisco Certification
8 37 (25.87%) Firewall
9 36 (25.17%) TCP/IP
9 36 (25.17%) Problem-Solving
10 33 (23.08%) DHCP
11 31 (21.68%) Microsoft Office
11 31 (21.68%) Office 365
12 30 (20.98%) DNS
12 30 (20.98%) Wireless
13 29 (20.28%) Windows Server
14 28 (19.58%) VPN
14 28 (19.58%) VMware Infrastructure
15 27 (18.88%) Telecoms
16 25 (17.48%) Linux
16 25 (17.48%) CCNP
16 25 (17.48%) Degree
17 24 (16.78%) Citrix
18 22 (15.38%) ITIL
18 22 (15.38%) MS Exchange
18 22 (15.38%) Windows Server 2012
19 21 (14.69%) Windows Server 2008
19 21 (14.69%) Network Security
19 21 (14.69%) CCNA

VoIP
Co-occurring IT Skills in the North West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 22 (15.38%) MS Exchange
2 15 (10.49%) Skype for Business
3 9 (6.29%) SharePoint
4 7 (4.90%) Exchange Server 2010
5 3 (2.10%) Blackberry Enterprise Server
6 2 (1.40%) Exchange Server 2003
7 1 (0.70%) Exchange Server 2007
7 1 (0.70%) Exchange Server 2013
7 1 (0.70%) SharePoint Server
Applications
1 31 (21.68%) Microsoft Office
2 4 (2.80%) Microsoft Project
2 4 (2.80%) MS Visio
3 1 (0.70%) Microsoft Excel
3 1 (0.70%) Microsoft PowerPoint
Business Applications
1 1 (0.70%) Carpe Diem
Cloud Services
1 31 (21.68%) Office 365
2 8 (5.59%) Microsoft Azure
3 2 (1.40%) IaaS
4 1 (0.70%) Amazon AWS
4 1 (0.70%) Cloud Computing
Communications & Networking
1 48 (33.57%) WAN
2 47 (32.87%) LAN
3 37 (25.87%) Firewall
4 36 (25.17%) TCP/IP
5 33 (23.08%) DHCP
6 30 (20.98%) DNS
6 30 (20.98%) Wireless
7 28 (19.58%) VPN
8 21 (14.69%) Network Security
9 20 (13.99%) Wi-Fi
10 19 (13.29%) SAN
10 19 (13.29%) Skype
11 16 (11.19%) Cisco Nexus
12 14 (9.79%) MPLS
12 14 (9.79%) VLAN
12 14 (9.79%) Wireshark
13 8 (5.59%) BGP
13 8 (5.59%) IPsec
13 8 (5.59%) PBX
14 7 (4.90%) SSL
Database & Business Intelligence
1 13 (9.09%) SQL Server
2 4 (2.80%) Power BI
2 4 (2.80%) SQL Server Analysis Services
2 4 (2.80%) SQL Server Integration Services
2 4 (2.80%) SQL Server Reporting Services
3 3 (2.10%) SQL Server 2012
3 3 (2.10%) SQL Server 2014
General
1 27 (18.88%) Telecoms
2 11 (7.69%) Finance
3 9 (6.29%) Retail
4 8 (5.59%) Legal
5 7 (4.90%) German Language
5 7 (4.90%) Marketing
6 6 (4.20%) French Language
7 4 (2.80%) Dutch Language
7 4 (2.80%) Law
8 2 (1.40%) Banking
8 2 (1.40%) Billing
8 2 (1.40%) Italian Language
8 2 (1.40%) Manufacturing
8 2 (1.40%) Spanish Language
9 1 (0.70%) Back Office
Job Titles
1 28 (19.58%) Network Engineer
2 24 (16.78%) Analyst
3 22 (15.38%) IT Support
4 17 (11.89%) 2nd Line Support
4 17 (11.89%) Support Engineer
5 12 (8.39%) Senior Network Engineer
5 12 (8.39%) Service Analyst
5 12 (8.39%) Telecoms Engineer
6 11 (7.69%) ICT Engineer
7 9 (6.29%) 1st/2nd Line Support
7 9 (6.29%) Desktop Support
7 9 (6.29%) Service Desk Analyst
8 8 (5.59%) 2nd Line Engineer
8 8 (5.59%) Support Analyst
9 7 (4.90%) 2nd Line Support Engineer
9 7 (4.90%) Infrastructure Engineer
9 7 (4.90%) IT Engineer
10 6 (4.20%) Applications Engineer
10 6 (4.20%) IT Support Engineer
11 5 (3.50%) Technical Engineer
Libraries, Frameworks & Software Standards
1 5 (3.50%) XMPP
2 4 (2.80%) 802.1X
2 4 (2.80%) HTML
3 1 (0.70%) LDAP
Miscellaneous
1 19 (13.29%) Self-Motivation
2 13 (9.09%) iPhone
3 12 (8.39%) IVR
4 9 (6.29%) Analytical Skills
5 8 (5.59%) iPad
6 7 (4.90%) Data Centre
7 5 (3.50%) Hybrid Cloud
8 4 (2.80%) Driving Licence
8 4 (2.80%) Enterprise Software
8 4 (2.80%) PKI
9 3 (2.10%) Client/Server
9 3 (2.10%) RSA SecurID
9 3 (2.10%) Smartphone
9 3 (2.10%) Video Conferencing
10 2 (1.40%) EPoS
10 2 (1.40%) Life Science
11 1 (0.70%) Clustering
11 1 (0.70%) Mashup
11 1 (0.70%) NHS
11 1 (0.70%) PMI
Operating Systems
1 72 (50.35%) Windows
2 29 (20.28%) Windows Server
3 25 (17.48%) Linux
4 22 (15.38%) Windows Server 2012
5 21 (14.69%) Windows Server 2008
6 14 (9.79%) Windows 7
7 12 (8.39%) Windows 10
8 10 (6.99%) Mac OS X
9 8 (5.59%) Android
9 8 (5.59%) Apple iOS
9 8 (5.59%) Windows 8
10 5 (3.50%) Windows Server 2003
11 3 (2.10%) Mac OS
12 2 (1.40%) Windows XP
13 1 (0.70%) Unix
Processes & Methodologies
1 36 (25.17%) Problem-Solving
2 22 (15.38%) ITIL
3 17 (11.89%) Change Control
4 16 (11.19%) Service Delivery
5 15 (10.49%) Mentoring
5 15 (10.49%) Proactive Monitoring
6 11 (7.69%) Decision-Making
7 10 (6.99%) Collaborative Working
7 10 (6.99%) High Availability
7 10 (6.99%) Server Management
8 8 (5.59%) ITIL V3
8 8 (5.59%) Project Management
9 7 (4.90%) Configuration Management
9 7 (4.90%) Disaster Recovery
9 7 (4.90%) Document Management
9 7 (4.90%) Global Marketing
9 7 (4.90%) Infrastructure Engineering
9 7 (4.90%) Multi-Factor Authentication
9 7 (4.90%) Two-Factor Authentication
10 6 (4.20%) Network Management
Programming Languages
1 15 (10.49%) SQL
2 6 (4.20%) PowerShell
3 4 (2.80%) JavaScript
3 4 (2.80%) T-SQL
Qualifications
1 38 (26.57%) Cisco Certification
2 25 (17.48%) CCNP
2 25 (17.48%) Degree
3 21 (14.69%) CCNA
4 10 (6.99%) Microsoft Certification
5 6 (4.20%) MCSA
5 6 (4.20%) VMware Certified Professional (VCP)
6 4 (2.80%) MCSE
6 4 (2.80%) MCTS
7 2 (1.40%) CCDP
7 2 (1.40%) ITIL Foundation Certificate
7 2 (1.40%) MCP
8 1 (0.70%) CCENT
8 1 (0.70%) DBS Check
8 1 (0.70%) Network+ Certification
8 1 (0.70%) PMI Certification
Quality Assurance & Compliance
1 17 (11.89%) SLA
2 14 (9.79%) ISO/IEC 27001
3 12 (8.39%) PCI DSS
4 4 (2.80%) GDPR
4 4 (2.80%) ISO 22301
4 4 (2.80%) ISO 9001
5 1 (0.70%) QA
System Software
1 73 (51.05%) Active Directory
2 28 (19.58%) VMware Infrastructure
3 16 (11.19%) Hyper-V
4 11 (7.69%) Terminal Services
5 8 (5.59%) vSphere
6 6 (4.20%) Firmware
7 4 (2.80%) XenApp
8 3 (2.10%) Terminal Server
8 3 (2.10%) VMware ESXi
9 2 (1.40%) Virtual Machines
9 2 (1.40%) VMware Server
10 1 (0.70%) Virtual Servers
Systems Management
1 10 (6.99%) Cisco CUCM
2 6 (4.20%) Cisco UCCX
2 6 (4.20%) WSUS
3 5 (3.50%) SCCM
4 3 (2.10%) Cisco UCCE
4 3 (2.10%) Nessus
5 2 (1.40%) FortiGate
6 1 (0.70%) Failover Clustering
6 1 (0.70%) Nagios
6 1 (0.70%) OpenView
Vendors
1 83 (58.04%) Cisco
2 48 (33.57%) Microsoft
3 43 (30.07%) VMware
4 24 (16.78%) Citrix
5 15 (10.49%) Meraki
5 15 (10.49%) Mitel
6 14 (9.79%) Apple
7 10 (6.99%) Ivanti
8 9 (6.29%) CheckPoint
9 6 (4.20%) Avaya
10 5 (3.50%) Acme Packet
10 5 (3.50%) BroadSoft
10 5 (3.50%) BT
10 5 (3.50%) Dialogic
10 5 (3.50%) GENBAND
10 5 (3.50%) HP
10 5 (3.50%) Oracle
10 5 (3.50%) Salesforce.com
10 5 (3.50%) Sonus
11 4 (2.80%) IBM