Service Desk Analyst Jobs in Oxfordshire

Service Desk Analyst
South East > Oxfordshire

The median Service Desk Analyst salary in Oxfordshire is £28,500 per year according to job vacancies posted during the 6 months to 1 May 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
1 May 2024
Same period 2023 Same period 2022
Rank 106 107 115
Rank change year-on-year +1 +8 -
Permanent jobs requiring a Service Desk Analyst 4 19 2
As % of all permanent jobs advertised in Oxfordshire 0.24% 1.20% 0.13%
As % of the Job Titles category 0.25% 1.41% 0.14%
Number of salaries quoted 4 18 2
10th Percentile £25,975 £21,425 -
25th Percentile £26,313 £23,625 £21,750
Median annual salary (50th Percentile) £28,500 £25,500 £23,500
Median % change year-on-year +11.76% +8.51% -
75th Percentile £30,938 £29,938 £25,250
90th Percentile £32,625 £32,525 -
South East median annual salary £26,000 £26,500 £25,500
% change year-on-year -1.89% +3.92% -5.56%

All Permanent IT Job Vacancies
Oxfordshire

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Oxfordshire. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Oxfordshire with a recognized job title 1,614 1,343 1,480
% of permanent jobs with a recognized job title 95.84% 84.95% 95.36%
Number of salaries quoted 1,306 816 961
10th Percentile £29,000 £26,250 £27,500
25th Percentile £36,250 £33,750 £37,000
Median annual salary (50th Percentile) £46,293 £50,000 £52,500
Median % change year-on-year -7.41% -4.76% +6.06%
75th Percentile £60,750 £66,250 £74,235
90th Percentile £70,000 £81,250 £85,000
South East median annual salary £50,000 £55,000 £55,000
% change year-on-year -9.09% - +10.00%

Service Desk Analyst
Job Vacancy Trend in Oxfordshire

Job postings that featured Service Desk Analyst in the job title as a proportion of all IT jobs advertised in Oxfordshire.

Job vacancy trend for Service Desk Analyst in Oxfordshire

Service Desk Analyst
Salary Trend in Oxfordshire

3-month moving average salary quoted in jobs citing Service Desk Analyst in Oxfordshire.

Salary trend for Service Desk Analyst in Oxfordshire

Service Desk Analyst
Job Locations in Oxfordshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Desk Analyst within the Oxfordshire region over the 6 months to 1 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Oxford -14 1 £30,000 -1.64%
Bicester - 1 £32,500 -
Service Desk Analyst
South East

Service Desk Analyst Skill Set
Top 30 Co-occurring Skills and Capabilities in Oxfordshire

For the 6 months to 1 May 2024, Service Desk Analyst job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Oxfordshire region featuring Service Desk Analyst in the job title.

1 3 (75.00%) Microsoft
1 3 (75.00%) Active Directory
1 3 (75.00%) Windows
1 3 (75.00%) Windows 10
1 3 (75.00%) Social Skills
1 3 (75.00%) Customer Service
2 2 (50.00%) Windows Server 2016
2 2 (50.00%) Windows Server 2019
2 2 (50.00%) SC Cleared
2 2 (50.00%) Security Cleared
2 2 (50.00%) Microsoft Office
3 1 (25.00%) ITIL
3 1 (25.00%) Microsoft Certification
3 1 (25.00%) Service Management
3 1 (25.00%) Network Design
3 1 (25.00%) MCITP
3 1 (25.00%) Cisco IOS
3 1 (25.00%) Linux
3 1 (25.00%) CRM
3 1 (25.00%) LAN
3 1 (25.00%) VoIP
3 1 (25.00%) WAN
3 1 (25.00%) TCP/IP
3 1 (25.00%) SLA
3 1 (25.00%) Cisco
3 1 (25.00%) Android
3 1 (25.00%) Mac OS
3 1 (25.00%) SolarWinds
3 1 (25.00%) Microsoft 365
3 1 (25.00%) Icinga

Service Desk Analyst Skill Set
Co-occurring Skills and Capabilities in Oxfordshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 2 (50.00%) Microsoft Office
Cloud Services
1 1 (25.00%) Microsoft 365
Communications & Networking
1 1 (25.00%) Cisco IOS
1 1 (25.00%) LAN
1 1 (25.00%) TCP/IP
1 1 (25.00%) VoIP
1 1 (25.00%) WAN
General
1 3 (75.00%) Social Skills
2 1 (25.00%) Organisational Skills
Operating Systems
1 3 (75.00%) Windows
1 3 (75.00%) Windows 10
2 2 (50.00%) Windows Server 2016
2 2 (50.00%) Windows Server 2019
3 1 (25.00%) Android
3 1 (25.00%) Linux
3 1 (25.00%) Mac OS
Processes & Methodologies
1 3 (75.00%) Customer Service
2 1 (25.00%) CRM
2 1 (25.00%) ITIL
2 1 (25.00%) Network Design
2 1 (25.00%) Service Management
Qualifications
1 2 (50.00%) SC Cleared
1 2 (50.00%) Security Cleared
2 1 (25.00%) MCITP
2 1 (25.00%) Microsoft Certification
Quality Assurance & Compliance
1 1 (25.00%) SLA
System Software
1 3 (75.00%) Active Directory
Systems Management
1 1 (25.00%) Icinga
Vendors
1 3 (75.00%) Microsoft
2 1 (25.00%) Cisco
2 1 (25.00%) SolarWinds