The following table provides summary statistics for permanent job vacancies advertised in Reading with a requirement for ITSM skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited ITSM over the 3 months to 28 April 2017 with a comparison to the same period in the previous 2 years.

IT Service Management (ITSM)
Berkshire / Reading
3 months to
28 Apr 2017
Same period 2016 Same period 2015
Rank 108 128 121
Rank change year-on-year +20 -7  
Permanent jobs citing ITSM 8 9 27
As % of all permanent IT jobs advertised in Reading 0.60% 0.47% 1.09%
As % of the Processes & Methodologies category 0.72% 0.53% 1.27%
Number of salaries quoted 1 5 19
Median salary £55,000 £52,500 £33,000
Median salary % change year-on-year +4.76% +59.09%  
UK excluding London median salary £47,500 £43,500 £42,500
% change year-on-year +9.19% +2.35%  

ITSM is in the process and methodology skills category. The next table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Reading with a requirement for process and methodology skills.

Process & Methodology Skills
Reading
Permanent job vacancies with a requirement for process and methodology skills 1108 1695 2121
As % of all permanent IT job vacancies advertised in Reading 83.18% 89.16% 85.73%
Number of salaries quoted 837 1370 1397
Median salary £50,000 £50,000 £52,500
Median salary % change year-on-year - -4.76%  
90% offered a salary of more than £32,500 £35,000 £35,000
10% offered a salary of more than £72,500 £75,000 £67,500
UK excluding London median salary £45,000 £45,000 £44,000
% change year-on-year - +2.27%  

ITSM
Job Vacancy Trend in Reading

The job posting trend of jobs advertised in Reading citing ITSM as a proportion of all permanent or contract IT jobs with a match in the Processes & Methodologies category.

Job vacancy trend for ITSM in Reading

ITSM
Salary Trend in Reading

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITSM in Reading.

Salary trend for ITSM in Reading

For the 6 months to 28 April 2017, IT jobs citing ITSM also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Reading region with a requirement for ITSM.

1 21 (95.45%) ITIL
2 13 (59.09%) Service Management
3 10 (45.45%) Change Management
4 8 (36.36%) Incident Management
5 7 (31.82%) PRINCE2
5 7 (31.82%) Microsoft
6 6 (27.27%) Oracle
6 6 (27.27%) ServiceNow
7 5 (22.73%) ITIL Foundation Certificate
7 5 (22.73%) Data Centre
7 5 (22.73%) Virtual Team Management
7 5 (22.73%) Virtual Team
7 5 (22.73%) DV Cleared
7 5 (22.73%) Security Cleared
7 5 (22.73%) Problem Management
7 5 (22.73%) Matrix Management
7 5 (22.73%) Continuous Improvement
7 5 (22.73%) Data Analysis
7 5 (22.73%) Cisco
8 4 (18.18%) ITIL Certification
8 4 (18.18%) Service Delivery
8 4 (18.18%) Project Management
9 3 (13.64%) Agile Software Development
9 3 (13.64%) Asset Management
9 3 (13.64%) TOGAF
9 3 (13.64%) Ab Initio
9 3 (13.64%) VMware
9 3 (13.64%) IBM HTTP Server
9 3 (13.64%) AWK
9 3 (13.64%) BMC

ITSM
Co-occurring IT Skills in Reading by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (13.64%) IBM HTTP Server
1 3 (13.64%) Oracle HTTP Server
1 3 (13.64%) WebSphere
Applications
1 3 (13.64%) Microsoft Project
Business Applications
1 3 (13.64%) Remedy ITSM
Cloud Services
1 3 (13.64%) Amazon AWS
1 3 (13.64%) Microsoft Azure
Communications & Networking
1 3 (13.64%) HTTP
2 2 (9.09%) BGP
2 2 (9.09%) DSL
2 2 (9.09%) Ethernet
2 2 (9.09%) Firewall
2 2 (9.09%) IPsec
2 2 (9.09%) L2TP
2 2 (9.09%) MPLS
2 2 (9.09%) OSPF
2 2 (9.09%) PPP
2 2 (9.09%) SNMP
2 2 (9.09%) WAN
2 2 (9.09%) X.21
2 2 (9.09%) xDSL
Database & Business Intelligence
1 3 (13.64%) Big Data
1 3 (13.64%) DB2
2 1 (4.55%) Power BI
General
1 2 (9.09%) Finance
2 1 (4.55%) Advertising
2 1 (4.55%) Financial Institution
Job Titles
1 6 (27.27%) Architect
1 6 (27.27%) Consultant
2 5 (22.73%) Incident Manager
2 5 (22.73%) Major Incident Manager
3 3 (13.64%) Cloud Architect
3 3 (13.64%) Cloud Consultant
3 3 (13.64%) Cloud Infrastructure Architect
3 3 (13.64%) Cloud Infrastructure Consultant
3 3 (13.64%) Infrastructure Architect
3 3 (13.64%) Infrastructure Consultant
3 3 (13.64%) Project Manager
3 3 (13.64%) Service Management Architect
3 3 (13.64%) Service Management Consultant
3 3 (13.64%) Virtualisation Architect
3 3 (13.64%) Virtualisation Consultant
3 3 (13.64%) Virtualisation Infrastructure Consultant
4 2 (9.09%) Infrastructure Manager
4 2 (9.09%) Infrastructure Project Manager
4 2 (9.09%) Network Engineer
4 2 (9.09%) Operations Engineer
Libraries, Frameworks & Software Standards
1 3 (13.64%) CSS
1 3 (13.64%) IBM Integration Bus
1 3 (13.64%) WebSphere MQ
Miscellaneous
1 5 (22.73%) Data Centre
1 5 (22.73%) Virtual Team
2 1 (4.55%) Analytical Skills
2 1 (4.55%) Computer Science
Operating Systems
1 3 (13.64%) Linux
1 3 (13.64%) Unix
Processes & Methodologies
1 21 (95.45%) ITIL
2 13 (59.09%) Service Management
3 10 (45.45%) Change Management
4 8 (36.36%) Incident Management
5 7 (31.82%) PRINCE2
6 5 (22.73%) Continuous Improvement
6 5 (22.73%) Data Analysis
6 5 (22.73%) Matrix Management
6 5 (22.73%) Problem Management
6 5 (22.73%) Virtual Team Management
7 4 (18.18%) Project Management
7 4 (18.18%) Service Delivery
8 3 (13.64%) Agile Software Development
8 3 (13.64%) Asset Management
8 3 (13.64%) High Availability
8 3 (13.64%) ITIL V2
8 3 (13.64%) ITIL V3
8 3 (13.64%) RUP
8 3 (13.64%) TOGAF
8 3 (13.64%) Waterfall
Programming Languages
1 3 (13.64%) AWK
1 3 (13.64%) Bash Shell
1 3 (13.64%) C++
1 3 (13.64%) Java
1 3 (13.64%) Korn
1 3 (13.64%) Perl
1 3 (13.64%) Python
1 3 (13.64%) sed
1 3 (13.64%) Shell Script
Qualifications
1 5 (22.73%) DV Cleared
1 5 (22.73%) ITIL Foundation Certificate
1 5 (22.73%) Security Cleared
2 4 (18.18%) ITIL Certification
3 3 (13.64%) Degree
4 2 (9.09%) CCNA
4 2 (9.09%) Cisco Certification
System Software
1 3 (13.64%) Tivoli Directory Server
1 3 (13.64%) VMware Infrastructure
Systems Management
1 3 (13.64%) Icinga
1 3 (13.64%) Opscode Chef
1 3 (13.64%) Puppet
1 3 (13.64%) Tivoli
1 3 (13.64%) vRealize
2 1 (4.55%) SCCM
Vendors
1 7 (31.82%) Microsoft
2 6 (27.27%) Oracle
2 6 (27.27%) ServiceNow
3 5 (22.73%) Cisco
4 3 (13.64%) Ab Initio
4 3 (13.64%) BMC
4 3 (13.64%) Dell
4 3 (13.64%) EMC
4 3 (13.64%) IBM
4 3 (13.64%) Remedy
4 3 (13.64%) VMware