The median annual salary for a Desktop Support was £27,500 in advertised job vacancies during the 3 months to 24 April 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Desktop Support
UK
3 months to
24 Apr 2017
Same period 2016 Same period 2015
Rank 506 441 417
Rank change year-on-year -65 -24  
Permanent jobs requiring a Desktop Support 391 690 814
As % of all permanent IT jobs advertised in the UK 0.46% 0.66% 0.72%
As % of the Job Titles category 0.47% 0.69% 0.75%
Number of salaries quoted 339 614 713
Median salary £27,500 £29,000 £28,000
Median salary % change year-on-year -5.17% +3.57%  
90% offered a salary of more than £22,000 £22,000 £21,600
10% offered a salary of more than £40,000 £40,650 £45,000
UK excluding London median salary £25,000 £26,500 £25,000
% change year-on-year -5.66% +6.00%  

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
UK
Permanent job vacancies with a job title containing a recognized job role 82581 100487 108682
As % of all permanent IT job vacancies advertised in the UK 96.27% 96.36% 96.57%
Number of salaries quoted 68542 84332 88722
Median salary £45,000 £45,000 £45,000
90% offered a salary of more than £27,500 £27,500 £26,500
10% offered a salary of more than £72,500 £70,000 £70,000
UK excluding London median salary £42,500 £41,500 £40,000
% change year-on-year +2.40% +3.75%  

Desktop Support
Job Vacancy Trend

The job posting trend of jobs advertised that featured Desktop Support in the job title.

Job vacancy trend for Desktop Support in the UK

Desktop Support
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Desktop Support.

Salary trend for Desktop Support in the UK

Desktop Support
Salary Histogram

The salary distribution of IT jobs citing Desktop Support over the 3 months to 24 April 2017.

Salary histogram for Desktop Support in the UK

Desktop Support
Top 30 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Desktop Support within the UK over the 3 months to 24 April 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -85 372 £28,000 -3.44% 35
London -34 221 £30,000 -6.25% 20
South East -38 62 £25,000 -5.95% 6
City of London +1 31 £30,000 -7.69% 6
East of England -10 30 £25,000 -5.66% 1
Surrey +24 24 £24,750 -9.17%
South West +19 22 £25,000 -3.84% 2
Hertfordshire 0 16 £24,000 -9.43% 1
Hampshire +14 15 £28,000 +5.66% 4
Basingstoke +17 12 £28,000 -12.50%
Guildford +33 11 £21,000 -25.66%
North West -30 11 £19,000 -17.39% 2
Hatfield +23 10 £24,000 -9.43% 1
West Midlands +19 10 £26,500 +17.77% 1
Swindon +24 9 £25,000 +4.16% 1
Wiltshire +17 9 £25,000 +4.16% 1
East Midlands -5 8 £20,625 -17.50% 2
Kent +15 7 £25,000 -9.22%
Yorkshire +13 7 £21,000 -14.28%
Gloucestershire +8 7 £25,000 -25.92%
Warrington +5 7 £19,000 -
Cheshire -2 7 £19,000 -
West Yorkshire +20 6 £17,500 -30.00%
Essex +6 6 £26,250 -19.23%
Milton Keynes +14 5 £22,500 +2.27%
Nottingham +14 5 £19,000 -24.00% 1
Buckinghamshire +12 5 £22,500 +2.27%
Nottinghamshire +5 5 £19,000 -24.00% 1
Scotland +4 5 £25,000 +6.38% 2
Berkshire -8 5 £23,250 -19.82% 1

Desktop Support Skill Set
Top 30 Co-occurring IT Skills

For the 6 months to 24 April 2017, Desktop Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads featuring Desktop Support in the job title.

1 735 (83.81%) Windows
2 501 (57.13%) Active Directory
3 449 (51.20%) Microsoft
4 370 (42.19%) Windows 7
5 314 (35.80%) Microsoft Office
6 216 (24.63%) Windows 10
7 191 (21.78%) ITIL
8 176 (20.07%) MS Exchange
9 170 (19.38%) Office 365
10 169 (19.27%) Windows Server
11 166 (18.93%) Finance
12 155 (17.67%) Windows Server 2008
13 141 (16.08%) Citrix
14 140 (15.96%) Windows Server 2012
15 139 (15.85%) VMware
16 138 (15.74%) Windows 8
17 128 (14.60%) SCCM
18 125 (14.25%) Microsoft Certification
19 122 (13.91%) LAN
20 106 (12.09%) WAN
21 102 (11.63%) TCP/IP
22 96 (10.95%) VMware Infrastructure
23 90 (10.26%) Cisco
24 86 (9.81%) Apple
25 81 (9.24%) DNS
26 73 (8.32%) SLA
27 72 (8.21%) DHCP
28 71 (8.10%) Android
29 70 (7.98%) VPN
29 70 (7.98%) MCSE

Desktop Support Skill Set
Co-occurring IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 176 (20.07%) MS Exchange
2 66 (7.53%) Exchange Server 2010
3 31 (3.53%) Exchange Server 2007
3 31 (3.53%) Exchange Server 2013
4 28 (3.19%) SharePoint
5 23 (2.62%) Blackberry Enterprise Server
6 21 (2.39%) Exchange Server 2003
6 21 (2.39%) Skype for Business
7 6 (0.68%) IBM Domino
7 6 (0.68%) IIS
8 5 (0.57%) IBM Notes
9 3 (0.34%) SharePoint 2010
10 2 (0.23%) Apache
10 2 (0.23%) Confluence
11 1 (0.11%) SharePoint 2013
11 1 (0.11%) SharePoint Server
Applications
1 314 (35.80%) Microsoft Office
2 32 (3.65%) Microsoft Excel
3 20 (2.28%) Microsoft PowerPoint
4 7 (0.80%) Microsoft Project
5 2 (0.23%) Acrobat
5 2 (0.23%) Adobe Premiere
6 1 (0.11%) Adobe Creative Suite
6 1 (0.11%) Mozilla Thunderbird
6 1 (0.11%) MS Visio
Business Applications
1 6 (0.68%) Dynamics NAV
2 5 (0.57%) Dynamics CRM
3 3 (0.34%) Eikon
4 1 (0.11%) Dynamics AX
Cloud Services
1 170 (19.38%) Office 365
2 33 (3.76%) Microsoft Azure
3 6 (0.68%) Mimecast
4 5 (0.57%) Dropbox
4 5 (0.57%) G Suite
4 5 (0.57%) SaaS
5 4 (0.46%) Amazon AWS
6 2 (0.23%) Cloud Computing
7 1 (0.11%) Azure Active Directory
7 1 (0.11%) FinancialForce.com
7 1 (0.11%) Yammer
Communications & Networking
1 122 (13.91%) LAN
2 106 (12.09%) WAN
3 102 (11.63%) TCP/IP
4 81 (9.24%) DNS
5 72 (8.21%) DHCP
6 70 (7.98%) VPN
7 67 (7.64%) Firewall
8 46 (5.25%) VoIP
9 45 (5.13%) Wireless
10 29 (3.31%) Wi-Fi
11 28 (3.19%) Internet
12 25 (2.85%) WLAN
13 18 (2.05%) Skype
14 16 (1.82%) Cisco IOS
14 16 (1.82%) Network Security
15 14 (1.60%) IP Telephony
15 14 (1.60%) Remote Desktop
15 14 (1.60%) SAN
16 11 (1.25%) PBX
16 11 (1.25%) VLAN
Database & Business Intelligence
1 45 (5.13%) SQL Server
2 21 (2.39%) SQL Server 2008
3 10 (1.14%) SQL Server 2005
4 9 (1.03%) SQL Server 2012
5 6 (0.68%) SQL Server Reporting Services
6 5 (0.57%) SQL Server Integration Services
7 3 (0.34%) Big Data
7 3 (0.34%) FileMaker
8 2 (0.23%) Oracle Database
8 2 (0.23%) Oracle Database 11g
Development Applications
1 9 (1.03%) MSI
2 4 (0.46%) JIRA
3 1 (0.11%) FrontPage
3 1 (0.11%) InstallShield
General
1 166 (18.93%) Finance
2 47 (5.36%) Banking
3 41 (4.68%) Legal
4 32 (3.65%) Law
5 18 (2.05%) Retail
5 18 (2.05%) Telecoms
6 11 (1.25%) Back Office
7 10 (1.14%) Games
7 10 (1.14%) Investment Banking
8 9 (1.03%) Advertising
9 8 (0.91%) Financial Institution
9 8 (0.91%) Manufacturing
10 3 (0.34%) Automotive
10 3 (0.34%) Publishing
11 2 (0.23%) Front Office
11 2 (0.23%) German Language
11 2 (0.23%) Local Government
11 2 (0.23%) Marketing
11 2 (0.23%) Military
11 2 (0.23%) Pharmaceutical
Libraries, Frameworks & Software Standards
1 7 (0.80%) Software Packaging
2 4 (0.46%) LINQ
3 3 (0.34%) .NET
3 3 (0.34%) ODBC
3 3 (0.34%) XMPP
4 2 (0.23%) ASP.NET
4 2 (0.23%) HTML
4 2 (0.23%) Java SE
4 2 (0.23%) XML
5 1 (0.11%) COM
5 1 (0.11%) REST
5 1 (0.11%) SOAP
5 1 (0.11%) Web Services
Miscellaneous
1 68 (7.75%) Fat Client
1 68 (7.75%) Thin Client
2 49 (5.59%) Blackberry
3 46 (5.25%) Smartphone
4 39 (4.45%) Analytical Skills
5 38 (4.33%) Hedge funds
6 36 (4.10%) iPhone
7 30 (3.42%) iPad
8 27 (3.08%) Video Conferencing
9 21 (2.39%) Driving Licence
9 21 (2.39%) Management Information System
10 16 (1.82%) Data Centre
11 15 (1.71%) BYOD
12 13 (1.48%) User Experience
13 10 (1.14%) Client/Server
14 9 (1.03%) Biotechnology
14 9 (1.03%) Computer Science
14 9 (1.03%) Mobile Computing
15 8 (0.91%) EPoS
16 6 (0.68%) Fintech
Operating Systems
1 735 (83.81%) Windows
2 370 (42.19%) Windows 7
3 216 (24.63%) Windows 10
4 169 (19.27%) Windows Server
5 155 (17.67%) Windows Server 2008
6 140 (15.96%) Windows Server 2012
7 138 (15.74%) Windows 8
8 71 (8.10%) Android
9 62 (7.07%) Mac OS X
10 57 (6.50%) Windows XP
11 43 (4.90%) Linux
11 43 (4.90%) Windows Server 2003
12 39 (4.45%) Apple iOS
13 21 (2.39%) Mac OS
14 15 (1.71%) Windows Vista
15 9 (1.03%) Red Hat Enterprise Linux
16 6 (0.68%) Unix
17 5 (0.57%) Windows Phone
18 4 (0.46%) Solaris
19 3 (0.34%) Windows 2000
Processes & Methodologies
1 191 (21.78%) ITIL
2 49 (5.59%) Service Management
3 37 (4.22%) Asset Management
4 36 (4.10%) Incident Management
5 34 (3.88%) Root Cause Analysis
6 32 (3.65%) Investment Management
7 31 (3.53%) Service Delivery
8 24 (2.74%) Project Management
9 21 (2.39%) ITIL V3
10 18 (2.05%) Mobile Device Management
10 18 (2.05%) Problem Management
11 17 (1.94%) CRM
12 16 (1.82%) Change Management
13 15 (1.71%) Workflow
14 14 (1.60%) Disaster Recovery
15 13 (1.48%) Application Packaging
16 12 (1.37%) Continuous Improvement
16 12 (1.37%) Fund Management
16 12 (1.37%) Mentoring
16 12 (1.37%) Time Management
Programming Languages
1 53 (6.04%) PowerShell
2 34 (3.88%) SQL
3 6 (0.68%) C
3 6 (0.68%) C#
3 6 (0.68%) VBA
4 5 (0.57%) VBScript
5 4 (0.46%) Java
5 4 (0.46%) VB
6 3 (0.34%) C++
7 2 (0.23%) Bash Shell
7 2 (0.23%) Shell Script
8 1 (0.11%) Google Apps Script
8 1 (0.11%) Perl
8 1 (0.11%) PHP
8 1 (0.11%) PL/SQL
Qualifications
1 125 (14.25%) Microsoft Certification
2 70 (7.98%) MCSE
3 64 (7.30%) MCP
4 55 (6.27%) Degree
5 49 (5.59%) Security Cleared
6 39 (4.45%) SC Cleared
7 35 (3.99%) ITIL Certification
8 15 (1.71%) MCSA
9 13 (1.48%) MCDST
10 12 (1.37%) Cisco Certification
11 11 (1.25%) CCNA
11 11 (1.25%) MCITP
12 8 (0.91%) A+ Certification
12 8 (0.91%) ITIL Foundation Certificate
13 6 (0.68%) CCA
13 6 (0.68%) Citrix Certification
13 6 (0.68%) DBS Check
13 6 (0.68%) IBM Certification
14 5 (0.57%) CISSP
14 5 (0.57%) MOS
Quality Assurance & Compliance
1 73 (8.32%) SLA
2 6 (0.68%) ISO/IEC 27001
3 3 (0.34%) QA
4 1 (0.11%) ISO 9001
4 1 (0.11%) PCI DSS
System Software
1 501 (57.13%) Active Directory
2 96 (10.95%) VMware Infrastructure
3 61 (6.96%) Hyper-V
4 54 (6.16%) XenApp
5 46 (5.25%) XenDesktop
6 20 (2.28%) vSphere
7 14 (1.60%) Microsoft App-V
8 12 (1.37%) Virtual Desktop
9 9 (1.03%) Virtual Machines
10 6 (0.68%) VMware ESX
11 4 (0.46%) Sendmail
11 4 (0.46%) Terminal Server
11 4 (0.46%) Virtual Servers
11 4 (0.46%) VMware Workstation
12 3 (0.34%) Citrix Presentation Server
12 3 (0.34%) Firmware
12 3 (0.34%) Terminal Services
13 2 (0.23%) BitLocker
13 2 (0.23%) VMware ESXi
14 1 (0.11%) Microsoft Virtual Server
Systems Management
1 128 (14.60%) SCCM
2 28 (3.19%) Backup Exec
3 20 (2.28%) Norton AntiVirus
4 14 (1.60%) McAfee ePO
5 9 (1.03%) SCOM
6 8 (0.91%) WSUS
7 7 (0.80%) AirWatch
8 6 (0.68%) FortiGate
9 5 (0.57%) Cisco CUCM
10 4 (0.46%) DameWare
10 4 (0.46%) XenMobile
11 3 (0.34%) Jamf Pro
11 3 (0.34%) SCVMM
11 3 (0.34%) Systems Management Server (SMS)
11 3 (0.34%) ZENworks
12 2 (0.23%) NetBackup
12 2 (0.23%) ServiceCenter
12 2 (0.23%) Symantec Endpoint Protection
13 1 (0.11%) Microsoft Data Protection Manager
13 1 (0.11%) Sysprep
Vendors
1 449 (51.20%) Microsoft
2 141 (16.08%) Citrix
3 139 (15.85%) VMware
4 90 (10.26%) Cisco
5 86 (9.81%) Apple
6 61 (6.96%) Bloomberg
7 55 (6.27%) Intel
8 54 (6.16%) Reuters
9 40 (4.56%) HP
10 29 (3.31%) Symantec
11 26 (2.96%) Avaya
12 19 (2.17%) FactSet
13 18 (2.05%) Intel Security
13 18 (2.05%) Mitel
14 17 (1.94%) Sophos
15 14 (1.60%) IBM
16 13 (1.48%) Dell
17 11 (1.25%) Veeam
18 10 (1.14%) Adobe
19 9 (1.03%) CA
Hatfield, Hertfordshire
Understanding Recruitment
Salary: £20000.00 - £28000.00 per annum + benefits
Posted: 8 hours ago
Swindon, Wiltshire
Redrock Consulting Ltd
Salary: £24000 - £25000 per annum + Excellent Benefits + Bonus
Posted: 5 hours ago
South West London
Ashdown IT
Salary: £34000 per annum
Posted: 54 minutes ago
Leicester, Leicestershire
TEKsystems
Salary: £18000 - £25000 per annum
Posted: 4 hours ago
London
Understanding Recruitment
Salary: £24000.00 - £26000.00 per annum + Benefits
Posted: 8 hours ago
City, London
Oscar
Salary: £25000 - £30000 per annum + benefits
Posted: Yesterday
London
Information Technology Services
Salary: £35k - 40k per year
Posted: 16 hours ago
London
Harrington Starr
Salary: £35000 - £45000 per annum + bonus, benefits + training
Posted: 2 days ago
London
Ashdown IT
Salary: £25000 per annum + 28 days holiday, pension
Posted: 2 days ago
London
Williams Lea Tag
Salary: £20,000 - £25,000 per year
Posted: 4 days ago
London
Information Technology Services
Salary: £50k - 55k per year + Benefits
Posted: 14 hours ago
London
Clearwater People Solutions
Salary: £26000 - £28000 Per Annum
Posted: 5 days ago
Birkenhead
Searchability
Salary: £18000 - £25000 per annum
Posted: 5 days ago
Bristol, Avon
Hargreaves Lansdown
Salary: Competitive Salary
Posted: 6 days ago
City, London
Harvey Nash plc
Salary: £30000 - £40000 per annum + bonus & benefits
Posted: 6 days ago
City, London
ZenTech Talent
Salary: £22000 - £25000 per annum + Bonus + Benefits + Oncall Allowance
Posted: 6 days ago
City, London
Harrington Starr
Salary: £60000 - £70000 per annum
Posted: 2 days ago
London
Capita Resourcing - IT Resourcing
Salary: £25000.00 - £28000.00 per annum
Posted: 4 days ago
Portsmouth
University of Portsmouth
Salary: £38183 to 46924
Posted: 14 days ago
East London
AFME
Salary: From £24,000 to £24,000 per annum
Posted: 11 days ago
Portsmouth
University of Portsmouth
Salary: £38183 to 46924
Posted: 14 days ago
Portsmouth
University of Portsmouth
Salary: £38183 to 46924
Posted: 14 days ago
Glasgow, Lanarkshire
Harvey Nash plc
Salary: £35000 - £38000 per annum + Benefits Package + Bonus
Posted: 4 days ago
Crawley, West Sussex
William Reed Business Media
Salary: From £20,000 to £25,000 per annum + pension, life assurance, group inc
Posted: 14 days ago
West End
Hays London City Cheapside
Salary: £20000.00 - £25000.00 per annum + Training + Bonus + Pension
Posted: 27 days ago
London
Ampersand Consulting
Salary: £25000 - £30000 per annum + Fantastic Benefits
Posted: 19 days ago
City, London
Workshop IT Ltd.
Salary: £25,000 per annum plus travel, pension, overtime, laptop and phone
Posted: 13 days ago
UK, Wolverhampton
Wipro
Posted: 19 days ago
London
People Source Consulting
Salary: £24000 - £27000 per annum + benefits
Posted: 12 days ago
City, London
ARC IT Recruitment Ltd
Salary: Plus Benefits
Posted: 3 days ago