The median annual salary for a Desktop Support was £29,000 in advertised job vacancies during the 3 months to 23 May 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Desktop Support
UK
3 months to
23 May 2017
Same period 2016 Same period 2015
Rank 399 377 332
Rank change year-on-year -22 -45  
Permanent jobs requiring a Desktop Support 624 781 1037
As % of all permanent IT jobs advertised in the UK 0.73% 0.79% 0.96%
As % of the Job Titles category 0.76% 0.82% 0.99%
Number of salaries quoted 496 685 905
Median salary £29,000 £30,000 £29,000
Median salary % change year-on-year -3.33% +3.44%  
90% offered a salary of more than £22,450 £22,000 £22,307
10% offered a salary of more than £50,000 £49,000 £49,700
UK excluding London median salary £26,500 £26,500 £26,250
% change year-on-year - +0.95%  

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
UK
Permanent job vacancies with a job title containing a recognized job role 81958 94956 104515
As % of all permanent IT job vacancies advertised in the UK 96.22% 96.40% 96.60%
Number of salaries quoted 67650 79824 85637
Median salary £45,000 £46,500 £45,000
Median salary % change year-on-year -3.22% +3.33%  
90% offered a salary of more than £27,500 £27,500 £26,500
10% offered a salary of more than £72,500 £70,000 £70,000
UK excluding London median salary £42,500 £42,000 £40,000
% change year-on-year +1.19% +5.00%  

Desktop Support
Job Vacancy Trend

The job posting trend of jobs advertised that featured Desktop Support in the job title.

Job vacancy trend for Desktop Support in the UK

Desktop Support
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Desktop Support.

Salary trend for Desktop Support in the UK

Desktop Support
Salary Histogram

The salary distribution of IT jobs citing Desktop Support over the 3 months to 23 May 2017.

Salary histogram for Desktop Support in the UK

Desktop Support
Top 30 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Desktop Support within the UK over the 3 months to 23 May 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -25 589 £29,500 -1.66% 75
London +28 334 £32,000 - 24
South East -7 106 £27,250 -6.03% 10
City of London -7 38 £30,000 -7.69% 8
East of England -9 33 £25,750 -2.83% 14
Hampshire +37 31 £28,000 +5.66% 2
South West +4 27 £26,500 +10.41% 5
West Midlands +21 26 £29,500 +31.11% 9
Surrey +14 25 £28,000 -11.11%
East Midlands +21 23 £22,250 -12.74% 3
North West -30 21 £23,250 +1.08% 4
Yorkshire +6 19 £24,000 -2.04% 5
Basingstoke +14 18 £28,000 -12.50%
Kent +26 17 £25,000 -4.76% 2
Nottinghamshire +13 17 £19,000 -52.50% 2
Berkshire +1 17 £26,485 -8.67% 1
Hertfordshire -3 14 £24,000 -9.43% 5
West Yorkshire +17 13 £24,000 -20.00% 3
Nottingham +7 12 £19,000 -52.50% 2
Hatfield +10 11 £24,000 -9.43% 1
Warrington +1 11 £19,000 -
Cheshire -13 11 £19,000 -
Guildford +34 9 £27,500 -2.65%
Reading +19 9 £25,750 +17.04% 1
Scotland +13 9 £25,000 -15.25% 2
Gloucestershire +4 9 £25,000 -16.66%
Southampton +22 8 £32,651 +21.49%
Leeds +12 8 £24,000 -27.27% 1
Swindon +9 8 £25,000 +4.16% 1
Wiltshire +9 8 £25,000 +4.16% 1

Desktop Support Skill Set
Top 30 Co-occurring IT Skills

For the 6 months to 23 May 2017, Desktop Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads featuring Desktop Support in the job title.

1 976 (78.27%) Windows
2 622 (49.88%) Active Directory
3 560 (44.91%) Microsoft
4 469 (37.61%) Windows 7
5 394 (31.60%) Microsoft Office
6 309 (24.78%) Windows 10
7 259 (20.77%) Finance
8 233 (18.68%) ITIL
9 230 (18.44%) Office 365
10 219 (17.56%) Citrix
11 216 (17.32%) Windows Server
12 204 (16.36%) SCCM
13 193 (15.48%) MS Exchange
14 186 (14.92%) Windows Server 2008
15 182 (14.60%) Windows Server 2012
16 172 (13.79%) Microsoft Certification
17 170 (13.63%) VMware
18 169 (13.55%) Windows 8
19 163 (13.07%) LAN
20 130 (10.43%) SLA
21 127 (10.18%) TCP/IP
22 125 (10.02%) Apple
22 125 (10.02%) VMware Infrastructure
23 123 (9.86%) DNS
24 122 (9.78%) WAN
25 102 (8.18%) DHCP
26 101 (8.10%) Cisco
27 99 (7.94%) MCSE
28 89 (7.14%) Mac OS X
28 89 (7.14%) Firewall

Desktop Support Skill Set
Co-occurring IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 193 (15.48%) MS Exchange
2 73 (5.85%) Exchange Server 2010
3 39 (3.13%) Exchange Server 2013
4 38 (3.05%) Blackberry Enterprise Server
5 34 (2.73%) SharePoint
6 29 (2.33%) Exchange Server 2007
7 23 (1.84%) Skype for Business
8 19 (1.52%) Exchange Server 2003
9 18 (1.44%) IBM Notes
10 10 (0.80%) IIS
11 9 (0.72%) Confluence
12 7 (0.56%) Apache Solr
13 3 (0.24%) Apache
14 2 (0.16%) Tomcat
15 1 (0.080%) CMS
15 1 (0.080%) Elasticsearch
15 1 (0.080%) IBM Domino
15 1 (0.080%) SharePoint Server
Applications
1 394 (31.60%) Microsoft Office
2 37 (2.97%) Microsoft Excel
3 23 (1.84%) Microsoft PowerPoint
4 14 (1.12%) Spreadsheet
5 6 (0.48%) Microsoft Project
6 3 (0.24%) Acrobat
6 3 (0.24%) Adobe Creative Suite
7 2 (0.16%) Adobe Illustrator
7 2 (0.16%) Adobe Premiere
7 2 (0.16%) Camtasia
7 2 (0.16%) MS Visio
7 2 (0.16%) Photoshop
8 1 (0.080%) Open Workbench
Business Applications
1 24 (1.92%) Remedy ITSM
2 6 (0.48%) Dynamics NAV
3 4 (0.32%) Dynamics CRM
4 3 (0.24%) Eikon
5 1 (0.080%) Dynamics AX
Cloud Services
1 230 (18.44%) Office 365
2 46 (3.69%) Microsoft Azure
3 15 (1.20%) Amazon AWS
4 7 (0.56%) Mimecast
4 7 (0.56%) SaaS
5 4 (0.32%) Dropbox
5 4 (0.32%) G Suite
5 4 (0.32%) iTunes
6 2 (0.16%) Cloud Computing
7 1 (0.080%) FinancialForce.com
7 1 (0.080%) OneDrive
7 1 (0.080%) Yammer
Communications & Networking
1 163 (13.07%) LAN
2 127 (10.18%) TCP/IP
3 123 (9.86%) DNS
4 122 (9.78%) WAN
5 102 (8.18%) DHCP
6 89 (7.14%) Firewall
7 77 (6.17%) VPN
8 63 (5.05%) VoIP
9 51 (4.09%) Wireless
10 44 (3.53%) Wi-Fi
11 29 (2.33%) WLAN
12 27 (2.17%) Skype
13 24 (1.92%) Internet
14 19 (1.52%) Remote Desktop
15 17 (1.36%) Cisco IOS
15 17 (1.36%) Network Security
16 15 (1.20%) PBX
16 15 (1.20%) SAN
17 13 (1.04%) IP Telephony
18 10 (0.80%) Unified Communications
Database & Business Intelligence
1 88 (7.06%) SQL Server
2 18 (1.44%) SQL Server 2008
3 12 (0.96%) SQL Server Reporting Services
4 7 (0.56%) SQL Server Integration Services
5 6 (0.48%) SQL Server 2005
5 6 (0.48%) SQL Server 2012
6 4 (0.32%) Big Data
7 3 (0.24%) FileMaker
8 2 (0.16%) Apache Cassandra
8 2 (0.16%) Data Warehouse
8 2 (0.16%) MySQL
8 2 (0.16%) Oracle Database
8 2 (0.16%) Oracle Database 11g
8 2 (0.16%) Relational Database
Development Applications
1 39 (3.13%) MSI
2 14 (1.12%) Visual Studio
3 11 (0.88%) JIRA
4 7 (0.56%) Moq
4 7 (0.56%) Subversion
5 6 (0.48%) NetBeans
6 5 (0.40%) Git (software)
6 5 (0.40%) Selenium
6 5 (0.40%) SpecFlow
7 4 (0.32%) Cucumber
7 4 (0.32%) InstallShield
8 2 (0.16%) Bugzilla
8 2 (0.16%) Jenkins
8 2 (0.16%) Trac
9 1 (0.080%) SoapUI
General
1 259 (20.77%) Finance
2 73 (5.85%) Banking
3 64 (5.13%) Legal
4 59 (4.73%) Law
5 31 (2.49%) Retail
6 29 (2.33%) Telecoms
7 24 (1.92%) Financial Institution
8 16 (1.28%) Publishing
9 13 (1.04%) Investment Banking
10 12 (0.96%) Advertising
10 12 (0.96%) Games
11 11 (0.88%) Back Office
12 10 (0.80%) Manufacturing
13 9 (0.72%) Billing
14 5 (0.40%) Marketing
15 4 (0.32%) Automotive
15 4 (0.32%) Military
16 3 (0.24%) Front Office
16 3 (0.24%) Italian Language
16 3 (0.24%) Pharmaceutical
Libraries, Frameworks & Software Standards
1 46 (3.69%) WPF
2 42 (3.37%) .NET
3 32 (2.57%) WinForms
4 24 (1.92%) CSS
5 22 (1.76%) HTML
6 20 (1.60%) ASP.NET
7 16 (1.28%) XML
8 14 (1.12%) WCF
9 13 (1.04%) .NET Framework
9 13 (1.04%) Web Services
10 11 (0.88%) Entity Framework
10 11 (0.88%) Software Packaging
11 10 (0.80%) ASP.NET MVC
12 8 (0.64%) RESTful
13 7 (0.56%) jQuery
13 7 (0.56%) Ninject
14 6 (0.48%) HTML5
15 5 (0.40%) AngularJS
16 4 (0.32%) ASP.NET Web API
16 4 (0.32%) Twitter Bootstrap
Miscellaneous
1 85 (6.82%) Blackberry
2 72 (5.77%) Fat Client
2 72 (5.77%) Thin Client
3 70 (5.61%) Analytical Skills
4 55 (4.41%) Smartphone
5 44 (3.53%) Driving Licence
6 43 (3.45%) Video Conferencing
7 40 (3.21%) Hedge funds
8 37 (2.97%) iPhone
9 33 (2.65%) iPad
10 29 (2.33%) User Experience
11 26 (2.09%) Management Information System
12 25 (2.00%) Data Centre
13 23 (1.84%) BYOD
14 16 (1.28%) Computer Science
15 11 (0.88%) Mobile Computing
16 9 (0.72%) Biotechnology
17 8 (0.64%) EPoS
18 7 (0.56%) Greenfield Project
19 6 (0.48%) Mobile App
Operating Systems
1 976 (78.27%) Windows
2 469 (37.61%) Windows 7
3 309 (24.78%) Windows 10
4 216 (17.32%) Windows Server
5 186 (14.92%) Windows Server 2008
6 182 (14.60%) Windows Server 2012
7 169 (13.55%) Windows 8
8 89 (7.14%) Mac OS X
9 85 (6.82%) Android
10 56 (4.49%) Windows XP
11 50 (4.01%) Apple iOS
12 45 (3.61%) Linux
13 42 (3.37%) Windows Server 2003
14 39 (3.13%) Mac OS
15 14 (1.12%) Unix
16 12 (0.96%) Windows Vista
17 9 (0.72%) Red Hat Enterprise Linux
18 4 (0.32%) Windows 2000
18 4 (0.32%) Windows Phone
19 2 (0.16%) Solaris
Processes & Methodologies
1 233 (18.68%) ITIL
2 88 (7.06%) Service Management
3 59 (4.73%) Service Delivery
4 53 (4.25%) Incident Management
5 49 (3.93%) Agile Software Development
6 48 (3.85%) Asset Management
7 45 (3.61%) Root Cause Analysis
8 42 (3.37%) ITSM
9 35 (2.81%) Application Packaging
9 35 (2.81%) Time Management
10 33 (2.65%) Project Management
11 30 (2.41%) Change Management
12 29 (2.33%) ITIL V3
13 28 (2.25%) Configuration Management
14 27 (2.17%) Investment Management
14 27 (2.17%) Patch Management
15 26 (2.09%) Mobile Device Management
16 22 (1.76%) Software Engineering
16 22 (1.76%) TDD
17 20 (1.60%) Functional Testing
Programming Languages
1 84 (6.74%) PowerShell
2 63 (5.05%) C#
3 51 (4.09%) SQL
4 22 (1.76%) JavaScript
5 17 (1.36%) C++
6 13 (1.04%) Java
7 11 (0.88%) C
7 11 (0.88%) VB
8 10 (0.80%) Python
9 6 (0.48%) VB.NET
9 6 (0.48%) VBA
10 5 (0.40%) T-SQL
10 5 (0.40%) VBScript
11 2 (0.16%) PHP
11 2 (0.16%) Shell Script
12 1 (0.080%) Bash Shell
12 1 (0.080%) Perl
12 1 (0.080%) PL/SQL
12 1 (0.080%) Ruby
12 1 (0.080%) XAML
Qualifications
1 172 (13.79%) Microsoft Certification
2 99 (7.94%) MCSE
3 88 (7.06%) MCP
4 84 (6.74%) Degree
5 47 (3.77%) Security Cleared
6 41 (3.29%) SC Cleared
7 39 (3.13%) ITIL Certification
8 32 (2.57%) MCSA
9 25 (2.00%) MCDST
10 18 (1.44%) A+ Certification
11 17 (1.36%) Cisco Certification
12 16 (1.28%) CCNA
12 16 (1.28%) MCITP
13 14 (1.12%) Citrix Certification
14 9 (0.72%) CCA
14 9 (0.72%) DBS Check
15 7 (0.56%) ITIL Foundation Certificate
16 5 (0.40%) VMware Certified Professional (VCP)
17 4 (0.32%) Dell Certification
17 4 (0.32%) Network+ Certification
Quality Assurance & Compliance
1 130 (10.43%) SLA
2 22 (1.76%) QA
3 5 (0.40%) ISO/IEC 27001
4 1 (0.080%) Cyber Essentials
4 1 (0.080%) Disclosure Scotland
4 1 (0.080%) ISO 9001
4 1 (0.080%) PCI DSS
System Software
1 622 (49.88%) Active Directory
2 125 (10.02%) VMware Infrastructure
3 83 (6.66%) XenApp
4 78 (6.26%) Hyper-V
5 66 (5.29%) XenDesktop
6 50 (4.01%) Microsoft App-V
7 30 (2.41%) vSphere
8 14 (1.12%) Virtual Desktop
9 13 (1.04%) VMware ESXi
10 10 (0.80%) Virtual Machines
11 8 (0.64%) Docker
12 6 (0.48%) VirtualBox
12 6 (0.48%) VMware Workstation
13 4 (0.32%) BitLocker
14 2 (0.16%) Citrix Presentation Server
14 2 (0.16%) Firmware
14 2 (0.16%) Sendmail
14 2 (0.16%) Terminal Server
14 2 (0.16%) Terminal Services
14 2 (0.16%) Virtual Servers
Systems Management
1 204 (16.36%) SCCM
2 35 (2.81%) Backup Exec
3 31 (2.49%) Norton AntiVirus
4 12 (0.96%) WSUS
5 11 (0.88%) AirWatch
5 11 (0.88%) SCOM
6 10 (0.80%) McAfee ePO
7 6 (0.48%) IBM BigFix
7 6 (0.48%) XenMobile
8 5 (0.40%) Cisco CUCM
8 5 (0.40%) FortiGate
9 4 (0.32%) DameWare
9 4 (0.32%) Microsoft Intune
10 3 (0.24%) SCVMM
10 3 (0.24%) Symantec Endpoint Protection
11 2 (0.16%) Jamf Pro
11 2 (0.16%) Malwarebytes
11 2 (0.16%) ServiceCenter
11 2 (0.16%) Systems Management Server (SMS)
11 2 (0.16%) ZENworks
Vendors
1 560 (44.91%) Microsoft
2 219 (17.56%) Citrix
3 170 (13.63%) VMware
4 125 (10.02%) Apple
5 101 (8.10%) Cisco
6 59 (4.73%) Bloomberg
7 50 (4.01%) Reuters
8 49 (3.93%) HP
8 49 (3.93%) Intel
9 45 (3.61%) Symantec
10 42 (3.37%) Remedy
11 40 (3.21%) AppSense
12 34 (2.73%) Avaya
13 26 (2.09%) Dell
14 23 (1.84%) ServiceNow
15 20 (1.60%) Sophos
16 18 (1.44%) Lotus
17 17 (1.36%) iManage
18 15 (1.20%) McAfee
18 15 (1.20%) Mitel
Bradford, West Yorkshire
Amsource Technology Ltd
Posted: 13 hours ago
London
ReThink Recruitment
Salary: £26000 - £28000 per annum + Benefits
Posted: 14 hours ago
Bristol, Avon
Bluetownonline
Posted: 16 hours ago
Nottingham, Nottinghamshire
ninesharp
Salary: £28000 - £32000 per annum + benefits
Posted: 11 hours ago
London
ninesharp
Salary: £30000 - £35000 per annum + benfits
Posted: 11 hours ago
City, London
TEKsystems
Salary: £35000 - £45000 per annum + Bonus + Benefits
Posted: 6 hours ago
London
ComputAppoint
Salary: £24000 - £25000 per annum
Posted: 7 hours ago
Hatfield, Hertfordshire
Understanding Recruitment
Salary: £22000.00 - £28000.00 per annum + benefits
Posted: Yesterday
Cardiff, South Glamorgan
Computer Recruiter Ltd
Salary: To £30K + Shares + Excellent Benefits
Posted: 13 hours ago
Chelmsford, Essex
Estio Technology Recruitment
Salary: From £40,000 to £40,000 per annum
Posted: Yesterday
Milton Keynes, Buckinghamshire
Burns Sheehan
Salary: £23000 - £25000 per annum + benefits
Posted: Yesterday
City, London
Quant Capital
Salary: Up to £23,000 per annum
Posted: Yesterday
Hertfordshire
Mortimer Spinks
Salary: £35000 per annum + benefits including over time
Posted: 10 hours ago
Luton, Bedfordshire
Harvey Nash plc
Salary: £20000 - £25000 per annum
Posted: Yesterday
Avon
EasyWebRecruitment.com
Salary: Competitive
Posted: Yesterday
Dartford, Kent
Oscar
Salary: £20000 - £30000 per annum + benefits
Posted: 2 days ago
East London
Clearwater People Solutions
Salary: £26000 - £28000 Per Annum
Posted: 6 days ago
Hull, North Humberside
Global Technology Solutions Ltd
Salary: £21000 - £23000 per annum
Posted: 5 days ago
Ely, Cambridgeshire
Cyber Team
Salary: From £22,000 to £26,000 per annum EXCELLENT BENEFITS PACKAGE
Posted: 4 days ago
Cambridge, Cambridgeshire
ECM Selection
Salary: £Competitive salary & package
Posted: 14 hours ago
Chelmsford, Essex
Oscar
Salary: £20000 - £30000 per annum + benefits
Posted: 3 days ago
Coventry, West Midlands (County)
Monarch Recruitment
Salary: £28000 - £30000 per annum
Posted: 6 days ago
Bristol, Avon
Hargreaves Lansdown
Salary: Competitive Salary
Posted: 6 days ago
City, London
Comtecs
Salary: £40000 - £45000 Per Annum To £45k
Posted: 6 days ago
London
Polar Recruitment
Salary: £50000 - £65000 per annum + + Car & Benefits
Posted: 5 days ago
Birmingham, West Midlands (County)
Polar Recruitment
Salary: £50000 - £65000 per annum + + Car & Benefits
Posted: 5 days ago
City, London
Dupen Recruitment Services
Salary: £28000 - £30000 per annum + range of benefits
Posted: 4 days ago
Milton Keynes, Buckinghamshire
Imperative People
Salary: £22000.00 - £26000.00 per annum + benefits
Posted: 5 days ago
London
Cognizant
Salary: Competitive + Benefits
Posted: 5 days ago
Solihull, West Midlands (County)
Experis Ltd
Salary: Excellent Benefits
Posted: 4 days ago