Desktop Support Jobs

Desktop Support
UK

The median Desktop Support salary in the UK is £32,750 per year, according to job vacancies posted during the 6 months leading to 1 May 2025.

The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
1 May 2025
Same period 2024 Same period 2023
Rank 482 593 543
Rank change year-on-year +111 -50 +176
Permanent jobs requiring a Desktop Support 215 320 505
As % of all permanent jobs advertised in the UK 0.41% 0.32% 0.49%
As % of the Job Titles category 0.46% 0.34% 0.53%
Number of salaries quoted 187 268 422
10th Percentile £25,100 £25,425 £24,025
25th Percentile £28,500 £27,500 £26,250
Median annual salary (50th Percentile) £32,750 £32,500 £32,250
Median % change year-on-year +0.77% +0.78% -2.27%
75th Percentile £41,375 £40,000 £38,563
90th Percentile £51,000 £52,500 £47,500
UK excluding London median annual salary £30,000 £29,000 £27,500
% change year-on-year +3.45% +5.45% -1.79%

All Permanent IT Job Vacancies
UK

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the UK with a recognized job title 46,902 93,183 95,132
% of permanent jobs with a recognized job title 90.12% 94.62% 91.53%
Number of salaries quoted 27,275 66,883 59,840
10th Percentile £30,000 £28,500 £32,500
25th Percentile £42,000 £38,500 £45,000
Median annual salary (50th Percentile) £57,500 £52,777 £60,000
Median % change year-on-year +8.95% -12.04% -
75th Percentile £75,000 £71,250 £81,250
90th Percentile £97,500 £90,000 £100,000
UK excluding London median annual salary £52,000 £50,000 £52,500
% change year-on-year +4.00% -4.76% +5.00%

Desktop Support
Job Vacancy Trend

Job postings that featured Desktop Support in the job title as a proportion of all IT jobs advertised.

Job vacancy trend for Desktop Support in the UK

Desktop Support
Salary Trend

3-month moving average salary quoted in jobs citing Desktop Support.

Salary trend for Desktop Support in the UK

Desktop Support
Salary Histogram

Salary distribution for jobs citing Desktop Support over the 6 months to 1 May 2025.

Salary histogram for Desktop Support in the UK

Desktop Support
Top 13 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Desktop Support within the UK over the 6 months to 1 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
England +108 214 £32,750 +0.77% 55
UK excluding London +142 131 £30,000 +3.45% 36
London +76 83 £45,000 +8.43% 32
North of England +108 53 £30,000 +7.14% 5
Work from Home +205 50 £29,000 -33.71% 10
Yorkshire +114 46 £30,000 -7.69% 1
South East +104 46 £31,500 +5.00% 14
East of England +53 15 £22,500 -7.18% 2
South West +76 9 £31,000 +5.30% 12
Midlands +63 9 £32,750 +11.02% 2
East Midlands +41 8 £32,750 +5.65%
North West +17 7 £24,500 -9.26% 4
West Midlands +40 1 £33,000 +22.22% 2

Desktop Support Skill Set
Top 30 Co-occurring Skills and Capabilities

For the 6 months to 1 May 2025, Desktop Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads featuring Desktop Support in the job title.

1 137 (63.72%) Windows
2 120 (55.81%) Active Directory
3 119 (55.35%) Microsoft
4 113 (52.56%) Microsoft 365
5 80 (37.21%) Social Skills
6 74 (34.42%) Customer Service
7 72 (33.49%) ITIL
8 58 (26.98%) SLA
9 48 (22.33%) Windows 10
10 47 (21.86%) Microsoft Office
11 46 (21.40%) Problem-Solving
12 41 (19.07%) Microsoft Exchange
13 40 (18.60%) Windows Server
14 39 (18.14%) Cisco
15 38 (17.67%) Degree
15 38 (17.67%) Android
16 37 (17.21%) SCCM
17 32 (14.88%) Azure
17 32 (14.88%) Microsoft Intune
18 29 (13.49%) Driving Licence
19 27 (12.56%) Cisco IOS
20 25 (11.63%) Entra ID
20 25 (11.63%) DNS
20 25 (11.63%) DHCP
21 24 (11.16%) Citrix
22 21 (9.77%) ITSM
23 20 (9.30%) Incident Management
23 20 (9.30%) Apple
24 19 (8.84%) VLAN
24 19 (8.84%) Structured Cabling

Desktop Support Skill Set
Co-occurring Skills and Capabilities by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 41 (19.07%) Microsoft Exchange
2 10 (4.65%) SharePoint
Applications
1 47 (21.86%) Microsoft Office
2 8 (3.72%) Microsoft Excel
3 4 (1.86%) Chatbot
4 3 (1.40%) Microsoft PowerPoint
5 2 (0.93%) Acrobat
6 1 (0.47%) Adobe Creative Suite
Business Applications
1 6 (2.79%) Remedy ITSM
2 1 (0.47%) Carpe Diem
2 1 (0.47%) Eikon
2 1 (0.47%) Elite 3E
Cloud Services
1 113 (52.56%) Microsoft 365
2 32 (14.88%) Azure
3 25 (11.63%) Entra ID
4 13 (6.05%) Mimecast
5 8 (3.72%) OneDrive
6 7 (3.26%) Power Platform
7 1 (0.47%) AWS
7 1 (0.47%) Cloud Computing
7 1 (0.47%) Google Workspace
7 1 (0.47%) WhatsApp
Communications & Networking
1 27 (12.56%) Cisco IOS
2 25 (11.63%) DHCP
2 25 (11.63%) DNS
3 19 (8.84%) Structured Cabling
3 19 (8.84%) VLAN
4 14 (6.51%) TCP/IP
5 10 (4.65%) PBX
6 8 (3.72%) LAN
6 8 (3.72%) WAN
7 7 (3.26%) Firewall
7 7 (3.26%) FTP
7 7 (3.26%) IPv4
7 7 (3.26%) SAN
7 7 (3.26%) SMTP
7 7 (3.26%) VPN
7 7 (3.26%) Wireless
8 6 (2.79%) Wi-Fi
9 4 (1.86%) NAS
9 4 (1.86%) Remote Desktop
10 2 (0.93%) Ethernet
Development Applications
1 1 (0.47%) JIRA
General
1 80 (37.21%) Social Skills
2 17 (7.91%) Finance
3 13 (6.05%) Banking
3 13 (6.05%) Retail
4 10 (4.65%) Law
5 8 (3.72%) Analytical Skills
6 7 (3.26%) Front Office
6 7 (3.26%) Inclusion and Diversity
6 7 (3.26%) Legal
7 6 (2.79%) Investment Banking
8 5 (2.33%) Electronics
9 4 (1.86%) Organisational Skills
10 3 (1.40%) Advertising
10 3 (1.40%) Games
10 3 (1.40%) Manufacturing
11 2 (0.93%) Public Sector
11 2 (0.93%) Telecoms
12 1 (0.47%) Financial Institution
12 1 (0.47%) Influencing Skills
12 1 (0.47%) Presentation Skills
Miscellaneous
1 29 (13.49%) Driving Licence
2 16 (7.44%) Video Conferencing
3 13 (6.05%) Onboarding
4 7 (3.26%) Management Information System
5 6 (2.79%) CCTV
5 6 (2.79%) Self-Motivation
6 5 (2.33%) Blackberry
6 5 (2.33%) Data Centre
6 5 (2.33%) iPhone
7 3 (1.40%) BYOD
7 3 (1.40%) CMDB
7 3 (1.40%) Fat Client
7 3 (1.40%) Thin Client
8 2 (0.93%) Enterprise Software
8 2 (0.93%) iPad
8 2 (0.93%) Smartphone
9 1 (0.47%) Data Protection Act
9 1 (0.47%) Handset
9 1 (0.47%) Hedge funds
Operating Systems
1 137 (63.72%) Windows
2 48 (22.33%) Windows 10
3 40 (18.60%) Windows Server
4 38 (17.67%) Android
5 8 (3.72%) Windows Server 2016
6 7 (3.26%) Windows Server 2019
7 6 (2.79%) Mac OS X
8 5 (2.33%) Mac OS
9 4 (1.86%) Apple iOS
10 2 (0.93%) Windows Server 2012
11 1 (0.47%) Linux
11 1 (0.47%) Windows 7
11 1 (0.47%) Windows 8
Processes & Methodologies
1 74 (34.42%) Customer Service
2 72 (33.49%) ITIL
3 46 (21.40%) Problem-Solving
4 21 (9.77%) ITSM
5 20 (9.30%) Incident Management
6 15 (6.98%) Inventory Management
7 12 (5.58%) Time Management
8 10 (4.65%) Mobile Device Management
9 9 (4.19%) People Management
10 8 (3.72%) Change Control
10 8 (3.72%) Change Management
10 8 (3.72%) Kalman Filter
10 8 (3.72%) Preventative Maintenance
10 8 (3.72%) Problem Management
10 8 (3.72%) Process Improvement
10 8 (3.72%) Project Delivery
10 8 (3.72%) Project Management
11 7 (3.26%) Client Onboarding
11 7 (3.26%) CRM
12 6 (2.79%) Vulnerability Management
Programming Languages
1 7 (3.26%) PowerShell
2 4 (1.86%) Python
Qualifications
1 38 (17.67%) Degree
2 11 (5.12%) ITIL Foundation Certificate
3 7 (3.26%) CCNA
3 7 (3.26%) Cisco Certification
3 7 (3.26%) Microsoft Certification
3 7 (3.26%) Network+ Certification
4 4 (1.86%) A+ Certification
5 2 (0.93%) Azure Certification
5 2 (0.93%) Computer Science Degree
5 2 (0.93%) ITIL Certification
5 2 (0.93%) SC Cleared
5 2 (0.93%) Security Cleared
6 1 (0.47%) Dell Certification
6 1 (0.47%) HND
Quality Assurance & Compliance
1 58 (26.98%) SLA
2 3 (1.40%) GDPR
3 1 (0.47%) Cyber Essentials
System Software
1 120 (55.81%) Active Directory
2 7 (3.26%) Hyper-V
2 7 (3.26%) VMware ESXi
3 3 (1.40%) XenApp
4 2 (0.93%) Virtual Desktop
5 1 (0.47%) BitLocker
5 1 (0.47%) Firmware
5 1 (0.47%) Virtual Machines
Systems Management
1 37 (17.21%) SCCM
2 32 (14.88%) Microsoft Intune
3 7 (3.26%) WSUS
4 5 (2.33%) AirWatch
5 1 (0.47%) Backup Exec
5 1 (0.47%) Jamf Pro
5 1 (0.47%) Single Sign-On
Vendors
1 119 (55.35%) Microsoft
2 39 (18.14%) Cisco
3 24 (11.16%) Citrix
4 20 (9.30%) Apple
5 14 (6.51%) ServiceNow
6 8 (3.72%) Meraki
7 7 (3.26%) MobileIron
7 7 (3.26%) Veeam
8 6 (2.79%) Google
8 6 (2.79%) Remedy
8 6 (2.79%) Riverbed
8 6 (2.79%) SAP
8 6 (2.79%) Trend Micro
9 4 (1.86%) Adobe
10 3 (1.40%) Polycom
11 2 (0.93%) HP
11 2 (0.93%) Mitel
11 2 (0.93%) Okta
11 2 (0.93%) Salesforce
12 1 (0.47%) Dell