The median annual salary for a Desktop Support was £27,000 in advertised job vacancies during the 3 months to 25 March 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

3 months to
25 Mar 2017
Same period 2016 Same period 2015
Desktop Support
UK
Rank 525 437 390
Rank change year-on-year -88 -47  
Permanent jobs requiring a Desktop Support 361 684 806
As % of all permanent IT jobs advertised in the UK 0.43% 0.66% 0.76%
As % of the Job Titles category 0.44% 0.69% 0.79%
Number of salaries quoted 332 604 700
Median salary £27,000 £29,000 £28,500
Median salary % change year-on-year -6.89% +1.75%  
90% offered a salary of more than £21,000 £22,500 £22,000
10% offered a salary of more than £40,000 £40,000 £45,000
UK excluding London median salary £25,000 £26,500 £25,000
% change year-on-year -5.66% +6.00%  

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
UK
Permanent job vacancies with a job title containing a recognized job role 81759 99530 102645
As % of all permanent IT job vacancies advertised in the UK 96.26% 96.36% 96.63%
Number of salaries quoted 67832 83314 83806
Median salary £45,000 £45,000 £45,000
90% offered a salary of more than £27,500 £27,500 £26,500
10% offered a salary of more than £72,500 £70,000 £70,000
UK excluding London median salary £42,000 £41,500 £40,000
% change year-on-year +1.20% +3.75%  

Desktop Support
Job Vacancy Trend

The job posting trend of jobs advertised that featured Desktop Support in the job title.

Job vacancy trend for Desktop Support in the UK

Desktop Support
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Desktop Support.

Salary trend for Desktop Support in the UK

Desktop Support
Salary Histogram

The salary distribution of IT jobs citing Desktop Support over the 3 months to 25 March 2017.

Salary histogram for Desktop Support in the UK

Desktop Support
Top 30 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Desktop Support within the UK over the 3 months to 25 March 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -79 345 £27,500 -5.17% 41
London -42 190 £31,000 -1.58% 19
South East -7 61 £25,000 -9.09% 6
East of England -7 30 £24,500 -7.54% 3
City of London +10 27 £35,000 +7.69% 6
South West +20 26 £25,000 -5.66% 5
Surrey +16 26 £21,000 -26.31% 3
West Midlands +25 13 £25,000 +4.16% 3
Hertfordshire -17 13 £24,000 -9.43% 1
North West -25 13 £21,000 -10.63%
Wiltshire +19 12 £25,000 -
Hampshire +11 11 £25,000 -5.66% 1
Swindon +24 9 £25,000 +4.16%
East Midlands -1 9 £22,250 -31.53% 2
Guildford +28 8 £21,000 -27.58% 1
Basingstoke +15 8 £25,000 -21.87% 1
Hatfield +10 8 £24,000 -9.43%
Cheshire +9 7 £19,000 -
Gloucestershire +4 7 £25,000 -28.57% 1
Oxfordshire +3 7 £27,500 +10.00% 1
Essex +17 6 £25,000 -10.71% 1
Redhill +8 6 £23,575 -21.41%
Warrington +7 6 £19,000 -
Northamptonshire +23 5 £25,000 - 2
Coventry +14 5 £19,500 -13.33% 1
Kent +12 5 £25,000 -9.22%
Cambridgeshire +11 5 £19,000 -29.62% 1
Gloucester - 5 £25,000 -
Bedfordshire +27 4 £26,500 +1.92%
West Yorkshire +25 4 £21,250 -13.70% 1

Desktop Support Skill Set
Top 30 Related IT Skills

For the 6 months to 25 March 2017, Desktop Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads featuring Desktop Support in the job title.

1 775 (83.69%) Windows
2 532 (57.45%) Active Directory
3 453 (48.92%) Microsoft
4 396 (42.76%) Windows 7
5 334 (36.07%) MS Office
6 259 (27.97%) MS Excel
7 213 (23.00%) ITIL
8 195 (21.06%) Windows 10
9 176 (19.01%) Windows Server
10 175 (18.90%) Office 365
11 174 (18.79%) MS Exchange
12 159 (17.17%) Finance
12 159 (17.17%) Windows 8
13 157 (16.95%) Windows Server 2008
14 151 (16.31%) Citrix
15 146 (15.77%) VMware
16 138 (14.90%) Windows Server 2012
17 134 (14.47%) SCCM
18 132 (14.25%) Microsoft Certification
19 121 (13.07%) TCP/IP
20 113 (12.20%) LAN
21 99 (10.69%) WAN
22 88 (9.50%) Apple
23 86 (9.29%) Cisco
23 86 (9.29%) VMware Infrastructure
24 79 (8.53%) DNS
25 77 (8.32%) SLA
26 75 (8.10%) MCSE
27 73 (7.88%) Firewall
28 72 (7.78%) MCP

Desktop Support Skill Set
Top Related IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 174 (18.79%) MS Exchange
2 70 (7.56%) Exchange Server 2010
3 35 (3.78%) Exchange Server 2007
4 34 (3.67%) Exchange Server 2013
5 30 (3.24%) SharePoint
6 26 (2.81%) Blackberry Enterprise Server
7 23 (2.48%) Skype for Business
8 21 (2.27%) Exchange Server 2003
9 6 (0.65%) IBM Domino
10 5 (0.54%) IBM Notes
11 4 (0.43%) IIS
12 3 (0.32%) Apache
12 3 (0.32%) SharePoint 2010
13 2 (0.22%) SharePoint 2013
14 1 (0.11%) SharePoint Server
Applications
1 334 (36.07%) MS Office
2 259 (27.97%) MS Excel
3 20 (2.16%) MS PowerPoint
4 7 (0.76%) MS Project
5 3 (0.32%) Mozilla Thunderbird
5 3 (0.32%) MS Visio
6 2 (0.22%) Acrobat
6 2 (0.22%) Adobe Premiere
7 1 (0.11%) Adobe Creative Suite
Business Applications
1 5 (0.54%) Dynamics NAV
1 5 (0.54%) Eikon
2 3 (0.32%) Dynamics CRM
3 1 (0.11%) Oracle Retail
3 1 (0.11%) Remedy ITSM
3 1 (0.11%) Summit
Cloud Services
1 175 (18.90%) Office 365
2 35 (3.78%) Microsoft Azure
3 9 (0.97%) Dropbox
4 6 (0.65%) Amazon AWS
5 5 (0.54%) G Suite
6 4 (0.43%) Mimecast
6 4 (0.43%) SaaS
7 2 (0.22%) Cloud Computing
7 2 (0.22%) Yammer
8 1 (0.11%) Adobe Creative Cloud
8 1 (0.11%) Azure Active Directory
8 1 (0.11%) FinancialForce.com
Communications & Networking
1 121 (13.07%) TCP/IP
2 113 (12.20%) LAN
3 99 (10.69%) WAN
4 79 (8.53%) DNS
5 73 (7.88%) Firewall
6 70 (7.56%) DHCP
6 70 (7.56%) VPN
7 44 (4.75%) Wireless
8 40 (4.32%) VoIP
9 33 (3.56%) Internet
10 20 (2.16%) Wi-Fi
10 20 (2.16%) WLAN
11 18 (1.94%) IP Telephony
11 18 (1.94%) Remote Desktop
12 17 (1.84%) Cisco IOS
12 17 (1.84%) Skype
13 13 (1.40%) Network Security
14 10 (1.08%) SAN
15 9 (0.97%) PBX
15 9 (0.97%) SMTP
Database & Business Intelligence
1 54 (5.83%) SQL Server
2 28 (3.02%) SQL Server 2008
3 13 (1.40%) SQL Server 2005
4 12 (1.30%) SQL Server 2012
5 5 (0.54%) SQL Server Integration Services
5 5 (0.54%) SQL Server Reporting Services
6 3 (0.32%) FileMaker
7 2 (0.22%) Oracle Database
7 2 (0.22%) Oracle Database 11g
8 1 (0.11%) MySQL
Development Applications
1 13 (1.40%) MSI
2 2 (0.22%) FrontPage
2 2 (0.22%) JIRA
3 1 (0.11%) InstallShield
General
1 159 (17.17%) Finance
2 50 (5.40%) Banking
3 35 (3.78%) Legal
4 30 (3.24%) Law
5 17 (1.84%) Retail
6 14 (1.51%) Advertising
7 12 (1.30%) Telecoms
8 9 (0.97%) Back Office
8 9 (0.97%) Investment Banking
9 7 (0.76%) Manufacturing
10 6 (0.65%) Games
11 4 (0.43%) Publishing
12 3 (0.32%) Automotive
12 3 (0.32%) Marketing
12 3 (0.32%) Multimedia
13 2 (0.22%) Financial Institution
13 2 (0.22%) Front Office
13 2 (0.22%) German Language
13 2 (0.22%) Local Government
14 1 (0.11%) International Banking
Libraries, Frameworks & Software Standards
1 11 (1.19%) Software Packaging
2 5 (0.54%) REST
2 5 (0.54%) SOAP
2 5 (0.54%) Web Services
3 4 (0.43%) LINQ
4 3 (0.32%) .NET
4 3 (0.32%) HTML
4 3 (0.32%) XMPP
5 2 (0.22%) ASP.NET
5 2 (0.22%) Java SE
5 2 (0.22%) XML
Miscellaneous
1 67 (7.24%) Fat Client
1 67 (7.24%) Thin Client
2 52 (5.62%) Blackberry
3 49 (5.29%) Smartphone
4 44 (4.75%) Analytical Skills
5 42 (4.54%) Hedge funds
6 35 (3.78%) iPhone
7 24 (2.59%) Driving Licence
7 24 (2.59%) Management Information System
8 23 (2.48%) iPad
8 23 (2.48%) User Experience
8 23 (2.48%) Video Conferencing
9 16 (1.73%) Data Centre
10 13 (1.40%) BYOD
11 10 (1.08%) Client/Server
11 10 (1.08%) Computer Science
12 9 (0.97%) Biotechnology
12 9 (0.97%) Mobile Computing
13 7 (0.76%) Fintech
14 5 (0.54%) EPoS
Operating Systems
1 775 (83.69%) Windows
2 396 (42.76%) Windows 7
3 195 (21.06%) Windows 10
4 176 (19.01%) Windows Server
5 159 (17.17%) Windows 8
6 157 (16.95%) Windows Server 2008
7 138 (14.90%) Windows Server 2012
8 69 (7.45%) Android
9 66 (7.13%) Windows XP
10 62 (6.70%) Mac OS X
11 53 (5.72%) Linux
12 47 (5.08%) Windows Server 2003
13 44 (4.75%) Apple iOS
14 23 (2.48%) Mac OS
15 19 (2.05%) Windows Vista
16 9 (0.97%) Red Hat Enterprise Linux
17 7 (0.76%) Unix
18 6 (0.65%) Windows Phone
19 4 (0.43%) Solaris
20 1 (0.11%) Windows 2000 Server
Processes & Methodologies
1 213 (23.00%) ITIL
2 51 (5.51%) Service Management
3 39 (4.21%) Incident Management
4 34 (3.67%) Service Delivery
5 32 (3.46%) Asset Management
5 32 (3.46%) Investment Management
6 30 (3.24%) Root Cause Analysis
7 29 (3.13%) ITIL V3
8 22 (2.38%) Problem Management
9 20 (2.16%) Change Management
9 20 (2.16%) CRM
9 20 (2.16%) Time Management
10 18 (1.94%) Application Packaging
11 15 (1.62%) Mobile Device Management
11 15 (1.62%) Project Management
12 14 (1.51%) Disaster Recovery
12 14 (1.51%) Fund Management
13 12 (1.30%) Continuous Improvement
13 12 (1.30%) PRINCE2
13 12 (1.30%) Software Distribution
Programming Languages
1 58 (6.26%) PowerShell
2 41 (4.43%) SQL
3 9 (0.97%) C
4 6 (0.65%) VBA
5 5 (0.54%) VBScript
6 4 (0.43%) C#
6 4 (0.43%) Shell Script
7 3 (0.32%) Perl
7 3 (0.32%) Python
8 2 (0.22%) Bash Shell
8 2 (0.22%) PHP
8 2 (0.22%) R
9 1 (0.11%) Google Apps Script
9 1 (0.11%) Java
9 1 (0.11%) PL/SQL
9 1 (0.11%) VB
Qualifications
1 132 (14.25%) Microsoft Certification
2 75 (8.10%) MCSE
3 72 (7.78%) MCP
4 51 (5.51%) Security Cleared
5 50 (5.40%) Degree
6 39 (4.21%) SC Cleared
7 33 (3.56%) ITIL Certification
8 18 (1.94%) MCITP
9 17 (1.84%) MCSA
10 16 (1.73%) MCDST
11 11 (1.19%) A+ Certification
12 10 (1.08%) Cisco Certification
13 9 (0.97%) CCNA
14 8 (0.86%) MCTS
15 7 (0.76%) ITIL Foundation Certificate
16 6 (0.65%) IBM Certification
17 5 (0.54%) CISSP
17 5 (0.54%) DBS Check
17 5 (0.54%) MOS
17 5 (0.54%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 77 (8.32%) SLA
2 6 (0.65%) ISO/IEC 27001
3 3 (0.32%) QA
4 1 (0.11%) ISO 9001
System Software
1 532 (57.45%) Active Directory
2 86 (9.29%) VMware Infrastructure
3 58 (6.26%) Hyper-V
4 51 (5.51%) XenApp
5 40 (4.32%) XenDesktop
6 20 (2.16%) Microsoft App-V
7 13 (1.40%) vSphere
8 12 (1.30%) Virtual Desktop
9 9 (0.97%) Virtual Machines
10 6 (0.65%) VMware Workstation
11 5 (0.54%) Firmware
12 4 (0.43%) Sendmail
12 4 (0.43%) Terminal Server
13 3 (0.32%) Citrix Presentation Server
13 3 (0.32%) Terminal Services
13 3 (0.32%) Virtual Servers
13 3 (0.32%) VMware ESX
14 2 (0.22%) VMware ESXi
15 1 (0.11%) BitLocker
15 1 (0.11%) Microsoft Virtual Server
Systems Management
1 134 (14.47%) SCCM
2 19 (2.05%) Backup Exec
3 15 (1.62%) McAfee ePO
4 14 (1.51%) Norton AntiVirus
5 11 (1.19%) WSUS
6 9 (0.97%) SCOM
7 8 (0.86%) AirWatch
8 6 (0.65%) Jamf Pro
8 6 (0.65%) ZENworks
9 5 (0.54%) Cisco CUCM
10 4 (0.43%) DameWare
10 4 (0.43%) Symantec Endpoint Protection
10 4 (0.43%) XenMobile
11 3 (0.32%) SCVMM
11 3 (0.32%) Systems Management Server (SMS)
12 2 (0.22%) NetBackup
12 2 (0.22%) ServiceCenter
13 1 (0.11%) FortiGate
13 1 (0.11%) Microsoft Data Protection Manager
13 1 (0.11%) ThinApp
Vendors
1 453 (48.92%) Microsoft
2 151 (16.31%) Citrix
3 146 (15.77%) VMware
4 88 (9.50%) Apple
5 86 (9.29%) Cisco
6 67 (7.24%) Bloomberg
7 61 (6.59%) Reuters
8 54 (5.83%) Intel
9 37 (4.00%) HP
10 23 (2.48%) Avaya
11 22 (2.38%) Symantec
12 21 (2.27%) Intel Security
13 20 (2.16%) Dell
14 19 (2.05%) FactSet
14 19 (2.05%) Mitel
15 16 (1.73%) Sophos
16 14 (1.51%) IBM
17 13 (1.40%) LANDesk
18 12 (1.30%) Adobe
18 12 (1.30%) Veeam
City, London
Oscar
Salary: £25000 - £30000 per annum + benefits
Posted: 3 hours ago
City, London
ARC IT Recruitment Ltd
Salary: £27000 - £30000 per annum + Plus Excellent Benefits
Posted: 19 hours ago
Cheltenham, Gloucestershire
HAYS INFORMATION TECHNOLOGY
Salary: £18000.00 - £22000.00 per annum + Benefits
Posted: 18 hours ago
London
Hudson IT
Salary: £22500 - £27000 per annum
Posted: 20 hours ago
Bath, Avon
Redrock Consulting Ltd
Salary: £25000.00 - £30000.00 per annum
Posted: 3 days ago
City, London
Miller Maxwell Ltd
Salary: From £30,000 to £40,000 per annum + Bonus & benefits
Posted: 20 hours ago
Harlow, Essex
Spring Technology
Salary: £25000.00 - £30000.00 per annum + Benefits
Posted: 2 days ago
London
Charles Taylor Plc
Salary: Market related
Posted: 2 days ago
Bristol, Avon
Miller Maxwell Ltd
Salary: From £30,000 to £35,000 per annum
Posted: 2 days ago
Basingstoke, Hampshire
Latcom Ltd
Salary: From £28,000 to £28,000 per annum + Bonus + Good Benefits
Posted: 4 days ago
City, London
Amicus Recruitment Limited
Salary: £25000 - £35000 per annum + Penison, Bonus, etc
Posted: 3 days ago
City, London
Harvey Nash plc
Salary: £30000 - £40000 per annum + bonus & benefits
Posted: 3 days ago
South East London
Citywire
Salary: up to £23k DOE
Posted: 2 days ago
Haywards Heath, West Sussex
Clearwater People Solutions
Salary: £33000 Per Annum
Posted: 3 days ago
London
Burns Sheehan
Salary: £25000 - £30000 per annum
Posted: 5 days ago
Wakefield, West Yorkshire
Greywood Associates Limited
Salary: £15000 - £20000 per annum + bens
Posted: 4 days ago
Northamptonshire
TEKsystems
Salary: £20000 - £30000 per annum + Bonus & Benefits
Posted: 5 days ago
Blairgowrie, Perthshire
Bluetownonline
Posted: 3 days ago
London
Information Technology Services
Salary: £28k - 32k per year
Posted: 5 days ago
London
XIST4 IT LIMITED
Salary: £28-40,000 + Bens
Posted: 8 days ago
London
Talent Point
Salary: £40000.00 - £45000.00 per annum
Posted: 3 days ago
London
Information Technology Services
Salary: £30k - 32k per year
Posted: 5 days ago
Belfast, County Antrim
HAYS INFORMATION TECHNOLOGY
Salary: £20000.00 - £27000.00 per annum
Posted: 3 days ago
London
Understanding Recruitment
Salary: £24000.00 - £26000.00 per annum + Benefits
Posted: 5 days ago
Guildford
Spectrum IT
Salary: £18000 - £24000 per annum + benefits & training
Posted: 11 days ago
Surrey
Proactive Appointments
Salary: £35000 - £40000 per annum
Posted: 9 days ago
Dorset
Hays Specialist Recruitment Ltd
Salary: £30000.00 - £40000.00 per annum
Posted: 19 days ago
Leatherhead, Surrey
Hh Global
Salary: £30,000 per annum
Posted: 14 days ago
Kettering
Applause IT Ltd
Salary: £20000 - £25000 per annum + Benefits
Posted: 24 days ago
London
Talent Point
Salary: £28000.00 - £32000.00 per annum
Posted: 25 days ago