Period
to 20 September 2018

The median contractor rate for a Desktop Support was £175 per day in advertised job vacancies in Scotland during the 6 months to 20 September 2018.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Desktop Support
UK > Scotland
6 months to
20 Sep 2018
Same period 2017 Same period 2016
Rank 123 131 169
Rank change year-on-year +8 +38 -33
Contract jobs requiring a Desktop Support 82 51 42
As % of all contract IT jobs advertised in Scotland 1.50% 1.07% 0.80%
As % of the Job Titles category 1.58% 1.12% 0.86%
Number of daily rates quoted 29 24 22
Scotland median daily rate £175 £151 £154
Median daily rate % change year-on-year +16.28% -2.11% +39.77%
10th Percentile £117 £107 £95
90th Percentile £350 £346 £354
UK median daily rate £175 £175 £170
% change year-on-year - +2.94% -2.86%
Number of hourly rates quoted 37 12 5
Scotland median hourly rate £15.75 £14.50 £13.00
Median hourly rate % change year-on-year +8.62% +11.54% -1.89%
UK median hourly rate £16.71 £14.50 £15.00
% change year-on-year +15.22% -3.33% -

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies advertised in Scotland. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

All Contract IT Job Vacancies
Scotland
Contract vacancies in Scotland with a recognized job title 5,196 4,560 4,871
% of contract IT jobs with a recognized job title 95.22% 95.46% 93.35%
Number of daily rates quoted 2,888 2,581 2,802
Scotland median daily rate £400 £380 £365
Median daily rate % change year-on-year +5.26% +4.11% +0.97%
10th Percentile £230 £225 £228
90th Percentile £550 £530 £500
UK median daily rate £450 £438 £425
% change year-on-year +2.86% +2.94% +6.25%
Number of hourly rates quoted 144 124 119
Scotland median hourly rate £17.50 £23.25 £19.50
Median hourly rate % change year-on-year -24.73% +19.23% -7.14%
10th Percentile £10.75 £11.25 £10.00
90th Percentile £44.78 £44.85 £42.10
UK median hourly rate £17.87 £18.70 £19.00
% change year-on-year -4.47% -1.58% +5.56%

Desktop Support
Job Vacancy Trend in Scotland

Job postings that featured Desktop Support in the job title as a percentage of all IT jobs advertised in Scotland.

Job vacancy trend for Desktop Support in Scotland

Desktop Support
Contractor Daily Rate Trend in Scotland

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Desktop Support in Scotland.

Contractor daily rate trend for Desktop Support in Scotland

Desktop Support
Contractor Daily Rate Histogram in Scotland

The daily rate distribution of IT jobs citing Desktop Support in Scotland over the 6 months to 20 September 2018.

Contractor daily rate histogram for Desktop Support in Scotland

Desktop Support
Contractor Hourly Rate Trend in Scotland

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Desktop Support in Scotland.

Contractor hourly rate trend for Desktop Support in Scotland

Desktop Support
Contractor Hourly Rate Histogram in Scotland

The hourly rate distribution of IT jobs citing Desktop Support in Scotland over the 6 months to 20 September 2018.

Contractor hourly rate histogram for Desktop Support in Scotland

Desktop Support
Contract Job Locations in Scotland

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Desktop Support within the Scotland region over the 6 months to 20 September 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Edinburgh +22 37 £229 -23.75% 1
Glasgow -11 19 £175 -12.50% 2
Aberdeen +12 12 - - 1
Renfrewshire -25 2 £145 +31.82%
North Lanarkshire - 2 £130 -
South Lanarkshire - 2 £198 -
Perth and Kinross - 2 £230 -
South Ayrshire - 2 £104 -
Inverclyde - 1 £114 -
Desktop Support
UK

Desktop Support Skill Set
Top 30 Co-occurring IT Skills in Scotland

For the 6 months to 20 September 2018, Desktop Support contract jobs required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the Scotland region featuring Desktop Support in the job title.

1 56 (68.29%) Windows
2 31 (37.80%) Windows 10
3 30 (36.59%) Microsoft
4 29 (35.37%) Active Directory
5 26 (31.71%) Windows 7
6 22 (26.83%) Microsoft Office
7 18 (21.95%) Time Management
8 16 (19.51%) Security Cleared
8 16 (19.51%) Migration
8 16 (19.51%) Office 365
9 15 (18.29%) SCCM
10 14 (17.07%) Citrix
11 13 (15.85%) Windows XP
11 13 (15.85%) SC Cleared
11 13 (15.85%) Windows Server 2008
11 13 (15.85%) Windows Server
12 10 (12.20%) Windows 8
12 10 (12.20%) VMware
13 8 (9.76%) Finance
13 8 (9.76%) Break/Fix
14 7 (8.54%) Apple
14 7 (8.54%) Thin Client
14 7 (8.54%) SLA
14 7 (8.54%) VMware Infrastructure
14 7 (8.54%) Fat Client
15 6 (7.32%) XenApp
16 5 (6.10%) DNS
16 5 (6.10%) DHCP
16 5 (6.10%) SQL
16 5 (6.10%) Agile Software Development

Desktop Support Skill Set
Co-occurring IT Skills in Scotland by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (3.66%) IBM Notes
1 3 (3.66%) MS Exchange
2 2 (2.44%) SharePoint
2 2 (2.44%) Skype for Business
3 1 (1.22%) Blackberry Enterprise Server
3 1 (1.22%) Exchange Server 2010
3 1 (1.22%) Exchange Server 2013
Applications
1 22 (26.83%) Microsoft Office
2 1 (1.22%) Adobe Creative Suite
Business Applications
1 1 (1.22%) thinkFolio
Cloud Services
1 16 (19.51%) Office 365
2 3 (3.66%) Microsoft Azure
Communications & Networking
1 5 (6.10%) DHCP
1 5 (6.10%) DNS
2 3 (3.66%) 3G
2 3 (3.66%) LAN
2 3 (3.66%) Wi-Fi
3 2 (2.44%) Internet
3 2 (2.44%) Remote Desktop
4 1 (1.22%) Broadband
4 1 (1.22%) Ethernet
4 1 (1.22%) Firewall
4 1 (1.22%) Skype
4 1 (1.22%) VPN
4 1 (1.22%) WAN
Development Applications
1 4 (4.88%) Eclipse
1 4 (4.88%) Eclipse RCP
1 4 (4.88%) Gradle
2 3 (3.66%) Git (software)
2 3 (3.66%) Maven
2 3 (3.66%) MSI
General
1 8 (9.76%) Finance
2 5 (6.10%) Banking
3 2 (2.44%) Games
4 1 (1.22%) Telecoms
Libraries, Frameworks & Software Standards
1 4 (4.88%) JavaFX
1 4 (4.88%) OSGi
1 4 (4.88%) Swing
2 3 (3.66%) .NET
3 1 (1.22%) AWT
3 1 (1.22%) Qt
3 1 (1.22%) SWT
Miscellaneous
1 7 (8.54%) Fat Client
1 7 (8.54%) Thin Client
2 4 (4.88%) Data Centre
2 4 (4.88%) iPad
2 4 (4.88%) iPhone
3 3 (3.66%) Mobile App
4 2 (2.44%) Video Conferencing
4 2 (2.44%) Virtual Team
5 1 (1.22%) Blackberry
5 1 (1.22%) Driving Licence
5 1 (1.22%) Foreign Exchange (FX)
5 1 (1.22%) Handset
5 1 (1.22%) PDA
5 1 (1.22%) Smartphone
Operating Systems
1 56 (68.29%) Windows
2 31 (37.80%) Windows 10
3 26 (31.71%) Windows 7
4 13 (15.85%) Windows Server
4 13 (15.85%) Windows Server 2008
4 13 (15.85%) Windows XP
5 10 (12.20%) Windows 8
6 4 (4.88%) Windows Server 2003
7 3 (3.66%) Android
7 3 (3.66%) Mac OS X
7 3 (3.66%) Windows Server 2012
8 1 (1.22%) Linux
8 1 (1.22%) Mac OS
8 1 (1.22%) Windows Vista
Processes & Methodologies
1 18 (21.95%) Time Management
2 16 (19.51%) Migration
3 8 (9.76%) Break/Fix
4 5 (6.10%) Agile Software Development
5 4 (4.88%) ITIL
5 4 (4.88%) Multithreading
5 4 (4.88%) Project Management
5 4 (4.88%) Stakeholder Management
6 3 (3.66%) Change Management
6 3 (3.66%) Continuous Integration
6 3 (3.66%) Mobile Device Management
6 3 (3.66%) OO
6 3 (3.66%) Software Delivery
6 3 (3.66%) Test Automation
7 2 (2.44%) Incident Management
7 2 (2.44%) Multithreaded Programming
7 2 (2.44%) OOD
7 2 (2.44%) Problem-Solving
7 2 (2.44%) Programme Management
8 1 (1.22%) Mobile Application Development
Programming Languages
1 5 (6.10%) SQL
2 4 (4.88%) Java
3 3 (3.66%) XAML
4 2 (2.44%) C#
4 2 (2.44%) C++
5 1 (1.22%) PowerShell
5 1 (1.22%) VBA
Qualifications
1 16 (19.51%) Security Cleared
2 13 (15.85%) SC Cleared
3 2 (2.44%) A+ Certification
3 2 (2.44%) BPSS Clearance
3 2 (2.44%) HNC
3 2 (2.44%) HND
4 1 (1.22%) Degree
4 1 (1.22%) ITIL Certification
Quality Assurance & Compliance
1 7 (8.54%) SLA
2 3 (3.66%) Disclosure Scotland
3 1 (1.22%) PMO
System Software
1 29 (35.37%) Active Directory
2 7 (8.54%) VMware Infrastructure
3 6 (7.32%) XenApp
4 4 (4.88%) Microsoft App-V
5 2 (2.44%) XenDesktop
6 1 (1.22%) BitLocker
6 1 (1.22%) VMware Server
Systems Management
1 15 (18.29%) SCCM
2 4 (4.88%) Systems Management Server (SMS)
Vendors
1 30 (36.59%) Microsoft
2 14 (17.07%) Citrix
3 10 (12.20%) VMware
4 7 (8.54%) Apple
5 4 (4.88%) Ivanti
5 4 (4.88%) ThinPrint
6 3 (3.66%) Altiris
6 3 (3.66%) Lotus
6 3 (3.66%) Sophos
6 3 (3.66%) Symantec
7 2 (2.44%) Adobe
7 2 (2.44%) Dell
8 1 (1.22%) Charles River
8 1 (1.22%) Cisco
8 1 (1.22%) HP
8 1 (1.22%) Mitel
8 1 (1.22%) ServiceNow