Period
to 14 December 2018

The median contractor rate for a Desktop Support was £135 per day in advertised job vacancies in Scotland during the 6 months to 14 December 2018.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Desktop Support
UK > Scotland
6 months to
14 Dec 2018
Same period 2017 Same period 2016
Rank 138 156 152
Rank change year-on-year +18 -4 +7
Contract jobs requiring a Desktop Support 61 30 33
As % of all contract IT jobs advertised in Scotland 1.17% 0.60% 0.79%
As % of the Job Titles category 1.23% 0.63% 0.84%
Number of daily rates quoted 29 16 15
Scotland median daily rate £135 £140 £158
Median daily rate % change year-on-year -3.57% -11.11% +12.50%
10th Percentile £104 £104 £97
90th Percentile £202 £313 £252
UK median daily rate £166 £150 £160
% change year-on-year +10.40% -6.25% -
Number of hourly rates quoted 24 6 11
Scotland median hourly rate £17.50 £14.25 £13.00
Median hourly rate % change year-on-year +22.81% +9.62% -29.73%
UK median hourly rate £17.50 £15.50 £15.00
% change year-on-year +12.90% +3.33% -3.23%

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies advertised in Scotland. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

All Contract IT Job Vacancies
Scotland
Contract vacancies in Scotland with a recognized job title 4,963 4,773 3,950
% of contract IT jobs with a recognized job title 95.09% 95.67% 94.93%
Number of daily rates quoted 2,727 2,753 2,304
Scotland median daily rate £400 £388 £363
Median daily rate % change year-on-year +3.23% +6.90% -0.68%
10th Percentile £225 £225 £225
90th Percentile £550 £538 £500
UK median daily rate £450 £450 £425
% change year-on-year - +5.88% +4.29%
Number of hourly rates quoted 114 132 117
Scotland median hourly rate £18.50 £20.00 £17.00
Median hourly rate % change year-on-year -7.50% +17.65% -19.05%
10th Percentile £11.17 £11.16 £10.50
90th Percentile £44.43 £43.18 £44.70
UK median hourly rate £18.50 £18.70 £18.00
% change year-on-year -1.07% +3.89% -

Desktop Support
Job Vacancy Trend in Scotland

Job postings that featured Desktop Support in the job title as a percentage of all IT jobs advertised in Scotland.

Job vacancy trend for Desktop Support in Scotland

Desktop Support
Contractor Daily Rate Trend in Scotland

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Desktop Support in Scotland.

Contractor daily rate trend for Desktop Support in Scotland

Desktop Support
Contractor Daily Rate Histogram in Scotland

The daily rate distribution of IT jobs citing Desktop Support in Scotland over the 6 months to 14 December 2018.

Contractor daily rate histogram for Desktop Support in Scotland

Desktop Support
Contractor Hourly Rate Trend in Scotland

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Desktop Support in Scotland.

Contractor hourly rate trend for Desktop Support in Scotland

Desktop Support
Contractor Hourly Rate Histogram in Scotland

The hourly rate distribution of IT jobs citing Desktop Support in Scotland over the 6 months to 14 December 2018.

Contractor hourly rate histogram for Desktop Support in Scotland

Desktop Support
Contract Job Locations in Scotland

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Desktop Support within the Scotland region over the 6 months to 14 December 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Edinburgh +20 18 £140 -53.33% 1
Glasgow -12 17 £150 +15.38% 1
Aberdeen +14 10 £200 +33.33% 1
Inverclyde - 3 £114 -
Highlands - 3 £115 -
South Ayrshire - 3 £104 -
South Lanarkshire - 2 £198 -
West Lothian +9 1 - -
Renfrewshire - 1 £80 -
Perth and Kinross - 1 - -
Desktop Support
UK

Desktop Support Skill Set
Top 30 Co-occurring IT Skills in Scotland

For the 6 months to 14 December 2018, Desktop Support contract jobs required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the Scotland region featuring Desktop Support in the job title.

1 44 (72.13%) Windows
2 29 (47.54%) Active Directory
3 26 (42.62%) Windows 10
4 25 (40.98%) Windows 7
5 19 (31.15%) Microsoft Office
6 18 (29.51%) Microsoft
7 12 (19.67%) Office 365
8 10 (16.39%) Time Management
9 9 (14.75%) SCCM
9 9 (14.75%) Migration
10 8 (13.11%) Finance
10 8 (13.11%) Citrix
11 7 (11.48%) Apple
11 7 (11.48%) Windows XP
11 7 (11.48%) Blackberry
11 7 (11.48%) Windows Server 2008
12 6 (9.84%) LAN
12 6 (9.84%) SLA
12 6 (9.84%) Break/Fix
13 5 (8.20%) Internet
13 5 (8.20%) ITIL
13 5 (8.20%) iPhone
13 5 (8.20%) Security Cleared
13 5 (8.20%) Banking
14 4 (6.56%) Windows Server 2012
14 4 (6.56%) MCP
14 4 (6.56%) VBA
15 3 (4.92%) Oracle
15 3 (4.92%) Java
15 3 (4.92%) MCSE

Desktop Support Skill Set
Co-occurring IT Skills in Scotland by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (3.28%) Exchange Server 2013
1 2 (3.28%) Skype for Business
2 1 (1.64%) Blackberry Enterprise Server
2 1 (1.64%) SharePoint
Applications
1 19 (31.15%) Microsoft Office
2 1 (1.64%) Adobe Creative Suite
2 1 (1.64%) Microsoft Excel
2 1 (1.64%) Microsoft PowerPoint
Business Applications
1 2 (3.28%) thinkFolio
Cloud Services
1 12 (19.67%) Office 365
Communications & Networking
1 6 (9.84%) LAN
2 5 (8.20%) Internet
3 3 (4.92%) TCP/IP
3 3 (4.92%) Wireless
4 2 (3.28%) DHCP
4 2 (3.28%) DNS
4 2 (3.28%) Ethernet
4 2 (3.28%) WebEx
5 1 (1.64%) Broadband
5 1 (1.64%) Remote Desktop
5 1 (1.64%) Skype
5 1 (1.64%) VPN
5 1 (1.64%) WAN
General
1 8 (13.11%) Finance
2 5 (8.20%) Banking
3 2 (3.28%) Games
Miscellaneous
1 7 (11.48%) Blackberry
2 5 (8.20%) iPhone
3 3 (4.92%) Fat Client
3 3 (4.92%) iPad
3 3 (4.92%) Thin Client
4 2 (3.28%) Client/Server
4 2 (3.28%) Handset
5 1 (1.64%) FMCG
5 1 (1.64%) Management Information System
5 1 (1.64%) PDA
5 1 (1.64%) Smartphone
5 1 (1.64%) Video Conferencing
Operating Systems
1 44 (72.13%) Windows
2 26 (42.62%) Windows 10
3 25 (40.98%) Windows 7
4 7 (11.48%) Windows Server 2008
4 7 (11.48%) Windows XP
5 4 (6.56%) Windows Server 2012
6 3 (4.92%) Apple iOS
6 3 (4.92%) Windows Server
7 2 (3.28%) Windows 8
7 2 (3.28%) Windows Vista
8 1 (1.64%) Mac OS X
Processes & Methodologies
1 10 (16.39%) Time Management
2 9 (14.75%) Migration
3 6 (9.84%) Break/Fix
4 5 (8.20%) ITIL
5 3 (4.92%) Change Management
5 3 (4.92%) ITSM
6 2 (3.28%) Data Protection
6 2 (3.28%) Incident Management
6 2 (3.28%) Server Management
6 2 (3.28%) Stakeholder Engagement
6 2 (3.28%) Validation
7 1 (1.64%) Identity Management
7 1 (1.64%) Problem-Solving
7 1 (1.64%) Service Management
7 1 (1.64%) Stakeholder Management
7 1 (1.64%) Storage Management
7 1 (1.64%) Workflow
Programming Languages
1 4 (6.56%) VBA
2 3 (4.92%) Java
3 1 (1.64%) SQL
Qualifications
1 5 (8.20%) Security Cleared
2 4 (6.56%) MCP
3 3 (4.92%) ACDT
3 3 (4.92%) ACHDS
3 3 (4.92%) ACTC
3 3 (4.92%) MCDST
3 3 (4.92%) MCSA
3 3 (4.92%) MCSE
3 3 (4.92%) MCSM
3 3 (4.92%) Microsoft Certification
3 3 (4.92%) Network+ Certification
4 2 (3.28%) SC Cleared
5 1 (1.64%) Degree
Quality Assurance & Compliance
1 6 (9.84%) SLA
2 1 (1.64%) Disclosure Scotland
System Software
1 29 (47.54%) Active Directory
2 2 (3.28%) Virtual Desktop
2 2 (3.28%) Virtual Servers
2 2 (3.28%) XenApp
2 2 (3.28%) XenDesktop
2 2 (3.28%) XenServer
3 1 (1.64%) BitLocker
3 1 (1.64%) VMware Server
Systems Management
1 9 (14.75%) SCCM
Vendors
1 18 (29.51%) Microsoft
2 8 (13.11%) Citrix
3 7 (11.48%) Apple
4 3 (4.92%) Oracle
4 3 (4.92%) VMware
5 2 (3.28%) Adobe
5 2 (3.28%) BT
5 2 (3.28%) Charles River
5 2 (3.28%) Cisco
5 2 (3.28%) Dell
5 2 (3.28%) HP
5 2 (3.28%) ServiceNow