Period
to 23 February 2018

The median contractor rate for a Desktop Support was £150 per day in advertised job vacancies in Scotland during the 6 months to 23 February 2018.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Desktop Support
UK > Scotland
6 months to
23 Feb 2018
Same period 2017 Same period 2016
Rank 128 117 136
Rank change year-on-year -11 +19 -31
Contract jobs requiring a Desktop Support 52 52 60
As % of all contract IT jobs advertised in Scotland 1.07% 1.38% 1.09%
As % of the Job Titles category 1.11% 1.46% 1.15%
Number of daily rates quoted 30 28 40
Scotland median daily rate £150 £161 £128
Median daily rate % change year-on-year -6.84% +26.08% +6.25%
10th Percentile £107 £100 £94
90th Percentile £403 £353 £278
UK median daily rate £164 £170 £170
% change year-on-year -3.68% - -
Number of hourly rates quoted 9 13 2
Scotland median hourly rate £16.50 £13.38 £13.00
Median hourly rate % change year-on-year +23.32% +2.92% -18.37%
UK median hourly rate £16.00 £15.25 £16.05
% change year-on-year +4.92% -4.98% +7.00%

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies advertised in Scotland. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

All Contract IT Job Vacancies
Scotland
Contract vacancies in Scotland with a recognized job title 4,667 3,567 5,195
% of contract IT jobs with a recognized job title 95.81% 94.94% 94.03%
Number of daily rates quoted 2,726 2,096 2,716
Scotland median daily rate £388 £363 £375
Median daily rate % change year-on-year +6.90% -3.33% -
10th Percentile £225 £213 £224
90th Percentile £538 £508 £525
UK median daily rate £450 £425 £413
% change year-on-year +5.88% +3.03% +3.13%
Number of hourly rates quoted 110 118 75
Scotland median hourly rate £20.00 £15.89 £25.00
Median hourly rate % change year-on-year +25.87% -36.44% +31.58%
10th Percentile £11.39 £10.59 £10.59
90th Percentile £43.25 £52.00 £46.60
UK median hourly rate £18.70 £18.00 £19.00
% change year-on-year +3.89% -5.26% +15.15%

Desktop Support
Job Vacancy Trend in Scotland

Job postings that featured Desktop Support in the job title as a percentage of all IT jobs advertised in Scotland.

Job vacancy trend for Desktop Support in Scotland

Desktop Support
Contractor Daily Rate Trend in Scotland

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Desktop Support in Scotland.

Contractor daily rate trend for Desktop Support in Scotland

Desktop Support
Contractor Daily Rate Histogram in Scotland

The daily rate distribution of IT jobs citing Desktop Support in Scotland over the 6 months to 23 February 2018.

Contractor daily rate histogram for Desktop Support in Scotland

Desktop Support
Contractor Hourly Rate Trend in Scotland

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Desktop Support in Scotland.

Contractor hourly rate trend for Desktop Support in Scotland

Desktop Support
Contract Job Locations in Scotland

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Desktop Support within the Scotland region over the 6 months to 23 February 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Edinburgh -38 17 £205 -38.11% 2
Glasgow -9 11 £250 +66.67% 2
Aberdeen +7 6 £150 -4.92%
West Dunbartonshire - 6 £110 - 1
Renfrewshire +36 4 £220 -26.67%
West Lothian +9 3 £115 - 2
Fife -1 2 - -
Dundee -6 1 - - 1
Stirling - 1 - -
North Lanarkshire - 1 £118 -
East Ayrshire - 1 £80 -
Scottish Borders - 1 £135 -
Desktop Support
UK

Desktop Support Skill Set
Top 30 Co-occurring IT Skills in Scotland

For the 6 months to 23 February 2018, Desktop Support contract jobs required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the Scotland region featuring Desktop Support in the job title.

1 31 (59.62%) Windows
2 21 (40.38%) Windows 7
3 20 (38.46%) Microsoft
3 20 (38.46%) Active Directory
4 15 (28.85%) SCCM
5 13 (25.00%) Windows 10
6 10 (19.23%) Microsoft Certification
6 10 (19.23%) Microsoft Office
6 10 (19.23%) ITIL
7 9 (17.31%) VMware
7 9 (17.31%) Windows Server
8 8 (15.38%) Microsoft App-V
8 8 (15.38%) VMware Infrastructure
8 8 (15.38%) Windows Server 2008
8 8 (15.38%) Migration
8 8 (15.38%) DNS
9 7 (13.46%) DHCP
9 7 (13.46%) Security Cleared
9 7 (13.46%) Office 365
10 6 (11.54%) SC Cleared
10 6 (11.54%) Citrix
11 5 (9.62%) MCSE
11 5 (9.62%) Banking
11 5 (9.62%) Windows 8
11 5 (9.62%) Analytical Skills
12 4 (7.69%) Fat Client
12 4 (7.69%) SharePoint
12 4 (7.69%) SLA
12 4 (7.69%) Apple
12 4 (7.69%) Thin Client

Desktop Support Skill Set
Co-occurring IT Skills in Scotland by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 4 (7.69%) SharePoint
2 3 (5.77%) Exchange Server 2013
3 2 (3.85%) MS Exchange
3 2 (3.85%) Skype for Business
Applications
1 10 (19.23%) Microsoft Office
2 1 (1.92%) Microsoft Excel
2 1 (1.92%) Microsoft PowerPoint
Cloud Services
1 7 (13.46%) Office 365
2 3 (5.77%) Microsoft Azure
3 1 (1.92%) Yammer
Communications & Networking
1 8 (15.38%) DNS
2 7 (13.46%) DHCP
3 3 (5.77%) Internet
3 3 (5.77%) LAN
3 3 (5.77%) WAN
4 1 (1.92%) 3G
4 1 (1.92%) Cisco IOS
4 1 (1.92%) Skype
4 1 (1.92%) TCP/IP
4 1 (1.92%) VLAN
4 1 (1.92%) VPN
4 1 (1.92%) Wi-Fi
General
1 5 (9.62%) Banking
2 3 (5.77%) Finance
3 2 (3.85%) Investment Banking
3 2 (3.85%) Legal
4 1 (1.92%) Multimedia
4 1 (1.92%) Retail Banking
4 1 (1.92%) Telecoms
Libraries, Frameworks & Software Standards
1 1 (1.92%) Software Packaging
Miscellaneous
1 5 (9.62%) Analytical Skills
2 4 (7.69%) Fat Client
2 4 (7.69%) Thin Client
3 2 (3.85%) AS400
3 2 (3.85%) Computer Science
3 2 (3.85%) IBM Mainframe
3 2 (3.85%) iSeries
3 2 (3.85%) Mainframe
4 1 (1.92%) BYOD
4 1 (1.92%) Driving Licence
4 1 (1.92%) Hybrid Cloud
4 1 (1.92%) iPad
4 1 (1.92%) iPhone
4 1 (1.92%) Smartphone
4 1 (1.92%) User Experience
4 1 (1.92%) Virtual Team
Operating Systems
1 31 (59.62%) Windows
2 21 (40.38%) Windows 7
3 13 (25.00%) Windows 10
4 9 (17.31%) Windows Server
5 8 (15.38%) Windows Server 2008
6 5 (9.62%) Windows 8
7 4 (7.69%) Windows Server 2003
8 2 (3.85%) NetWare
8 2 (3.85%) Unix
8 2 (3.85%) Windows XP
9 1 (1.92%) Android
9 1 (1.92%) Apple iOS
9 1 (1.92%) Mac OS X
9 1 (1.92%) Windows Server 2012
Processes & Methodologies
1 10 (19.23%) ITIL
2 8 (15.38%) Migration
3 3 (5.77%) Project Management
4 2 (3.85%) Continuous Improvement
4 2 (3.85%) Enterprise Architecture
4 2 (3.85%) Incident Management
4 2 (3.85%) Line Management
4 2 (3.85%) Service Delivery
4 2 (3.85%) Stakeholder Management
4 2 (3.85%) Time Management
4 2 (3.85%) TOGAF
5 1 (1.92%) Application Virtualisation
5 1 (1.92%) Break/Fix
5 1 (1.92%) Change Control
5 1 (1.92%) Functional Testing
5 1 (1.92%) Matrix Organization
5 1 (1.92%) Mobile Device Management
5 1 (1.92%) Server Virtualisation
5 1 (1.92%) Software Delivery
5 1 (1.92%) Task Automation
Programming Languages
1 3 (5.77%) PowerShell
1 3 (5.77%) SQL
Qualifications
1 10 (19.23%) Microsoft Certification
2 7 (13.46%) Security Cleared
3 6 (11.54%) SC Cleared
4 5 (9.62%) MCSE
5 3 (5.77%) Degree
6 2 (3.85%) CCNA
6 2 (3.85%) Cisco Certification
6 2 (3.85%) Computer Science Degree
6 2 (3.85%) ITIL Foundation Certificate
6 2 (3.85%) MCP
6 2 (3.85%) Microsoft Certified Architect
6 2 (3.85%) VMware Certified Professional (VCP)
7 1 (1.92%) ACSP
7 1 (1.92%) BPSS Clearance
7 1 (1.92%) ITIL Certification
7 1 (1.92%) MCITP
7 1 (1.92%) MCSA
Quality Assurance & Compliance
1 4 (7.69%) SLA
2 2 (3.85%) Disclosure Scotland
3 1 (1.92%) QA
System Software
1 20 (38.46%) Active Directory
2 8 (15.38%) Microsoft App-V
2 8 (15.38%) VMware Infrastructure
3 3 (5.77%) vSphere
4 2 (3.85%) BitLocker
4 2 (3.85%) Hyper-V
5 1 (1.92%) Microsoft Virtual Server
5 1 (1.92%) Virtual Servers
5 1 (1.92%) VMware ESXi
5 1 (1.92%) XenApp
5 1 (1.92%) XenDesktop
Systems Management
1 15 (28.85%) SCCM
2 1 (1.92%) McAfee ePO
2 1 (1.92%) Norton AntiVirus
2 1 (1.92%) SCOM
2 1 (1.92%) SCOrch
2 1 (1.92%) Systems Management Server (SMS)
2 1 (1.92%) WSUS
Vendors
1 20 (38.46%) Microsoft
2 9 (17.31%) VMware
3 6 (11.54%) Citrix
4 4 (7.69%) Apple
4 4 (7.69%) Symantec
5 3 (5.77%) Avaya
5 3 (5.77%) Cisco
5 3 (5.77%) Remedy
6 2 (3.85%) HP
6 2 (3.85%) IBM
6 2 (3.85%) Ivanti
6 2 (3.85%) McAfee
6 2 (3.85%) NetApp
7 1 (1.92%) Intel
7 1 (1.92%) Sophos
7 1 (1.92%) ThinPrint
7 1 (1.92%) Xerox