Period
to 20 June 2018

The median contractor rate for a Desktop Support was £213 per day in advertised job vacancies in Scotland during the 6 months to 20 June 2018.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Desktop Support
UK > Scotland
6 months to
20 Jun 2018
Same period 2017 Same period 2016
Rank 143 112 163
Rank change year-on-year -31 +51 -69
Contract jobs requiring a Desktop Support 59 49 42
As % of all contract IT jobs advertised in Scotland 1.12% 1.28% 0.76%
As % of the Job Titles category 1.18% 1.35% 0.82%
Number of daily rates quoted 25 27 28
Scotland median daily rate £213 £151 £124
Median daily rate % change year-on-year +41.20% +21.62% +7.61%
10th Percentile £119 £100 £93
90th Percentile £339 £333 £343
UK median daily rate £180 £165 £175
% change year-on-year +9.09% -5.71% -
Number of hourly rates quoted 24 10 2
Scotland median hourly rate £15.50 £14.68 £13.00
Median hourly rate % change year-on-year +5.59% +12.92% -
UK median hourly rate £15.86 £15.00 £15.75
% change year-on-year +5.73% -4.76% +5.00%

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies advertised in Scotland. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

All Contract IT Job Vacancies
Scotland
Contract vacancies in Scotland with a recognized job title 5,011 3,643 5,152
% of contract IT jobs with a recognized job title 95.07% 95.27% 93.76%
Number of daily rates quoted 2,936 2,136 2,849
Scotland median daily rate £400 £375 £375
Median daily rate % change year-on-year +6.67% - -
10th Percentile £243 £213 £231
90th Percentile £538 £513 £525
UK median daily rate £450 £425 £420
% change year-on-year +5.88% +1.19% +5.00%
Number of hourly rates quoted 127 95 97
Scotland median hourly rate £16.50 £22.50 £22.50
Median hourly rate % change year-on-year -26.67% - +6.66%
10th Percentile £10.25 £11.31 £9.90
90th Percentile £48.30 £52.10 £44.05
UK median hourly rate £18.00 £18.70 £20.00
% change year-on-year -3.74% -6.50% +14.29%

Desktop Support
Job Vacancy Trend in Scotland

Job postings that featured Desktop Support in the job title as a percentage of all IT jobs advertised in Scotland.

Job vacancy trend for Desktop Support in Scotland

Desktop Support
Contractor Daily Rate Trend in Scotland

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Desktop Support in Scotland.

Contractor daily rate trend for Desktop Support in Scotland

Desktop Support
Contractor Daily Rate Histogram in Scotland

The daily rate distribution of IT jobs citing Desktop Support in Scotland over the 6 months to 20 June 2018.

Contractor daily rate histogram for Desktop Support in Scotland

Desktop Support
Contractor Hourly Rate Trend in Scotland

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Desktop Support in Scotland.

Contractor hourly rate trend for Desktop Support in Scotland

Desktop Support
Contract Job Locations in Scotland

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Desktop Support within the Scotland region over the 6 months to 20 June 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Edinburgh -10 29 £245 -2.97% 3
Glasgow -18 13 £188 +7.14% 1
Renfrewshire -30 6 £220 +100.00%
Aberdeen +8 5 - -
North Lanarkshire - 2 £124 -
West Lothian +1 1 £100 -
Perth and Kinross -1 1 £230 -
Desktop Support
UK

Desktop Support Skill Set
Top 30 Co-occurring IT Skills in Scotland

For the 6 months to 20 June 2018, Desktop Support contract jobs required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the Scotland region featuring Desktop Support in the job title.

1 39 (66.10%) Windows
2 26 (44.07%) Microsoft
3 25 (42.37%) Active Directory
4 23 (38.98%) Windows 7
5 22 (37.29%) Windows 10
6 18 (30.51%) Microsoft Office
7 17 (28.81%) Windows Server 2008
7 17 (28.81%) Windows Server
8 15 (25.42%) SCCM
8 15 (25.42%) SC Cleared
8 15 (25.42%) Security Cleared
9 13 (22.03%) Citrix
9 13 (22.03%) Windows 8
10 10 (16.95%) Office 365
10 10 (16.95%) DNS
10 10 (16.95%) DHCP
10 10 (16.95%) VMware
11 9 (15.25%) Migration
11 9 (15.25%) VMware Infrastructure
11 9 (15.25%) Time Management
11 9 (15.25%) Windows Server 2003
12 8 (13.56%) Windows XP
12 8 (13.56%) XenApp
13 7 (11.86%) Fat Client
13 7 (11.86%) Project Management
13 7 (11.86%) Thin Client
14 6 (10.17%) Software Delivery
14 6 (10.17%) ThinPrint
14 6 (10.17%) Apple
14 6 (10.17%) Systems Management Server (SMS)

Desktop Support Skill Set
Co-occurring IT Skills in Scotland by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (5.08%) IBM Notes
1 3 (5.08%) MS Exchange
1 3 (5.08%) SharePoint
2 1 (1.69%) Exchange Server 2010
Applications
1 18 (30.51%) Microsoft Office
Business Applications
1 1 (1.69%) thinkFolio
Cloud Services
1 10 (16.95%) Office 365
2 3 (5.08%) Microsoft Azure
Communications & Networking
1 10 (16.95%) DHCP
1 10 (16.95%) DNS
2 6 (10.17%) 3G
2 6 (10.17%) Wi-Fi
3 5 (8.47%) LAN
4 3 (5.08%) WAN
5 2 (3.39%) Remote Desktop
6 1 (1.69%) Ethernet
6 1 (1.69%) Firewall
6 1 (1.69%) Internet
6 1 (1.69%) SMS
6 1 (1.69%) VLAN
Development Applications
1 3 (5.08%) MSI
2 1 (1.69%) Eclipse
2 1 (1.69%) Eclipse RCP
2 1 (1.69%) Gradle
General
1 5 (8.47%) Finance
2 3 (5.08%) Telecoms
3 2 (3.39%) Banking
4 1 (1.69%) Games
4 1 (1.69%) Investment Banking
4 1 (1.69%) Legal
Libraries, Frameworks & Software Standards
1 1 (1.69%) AWT
1 1 (1.69%) JavaFX
1 1 (1.69%) OSGi
1 1 (1.69%) Swing
1 1 (1.69%) SWT
Miscellaneous
1 7 (11.86%) Fat Client
1 7 (11.86%) Thin Client
2 3 (5.08%) iPad
2 3 (5.08%) iPhone
2 3 (5.08%) Mobile App
3 2 (3.39%) Computer Science
3 2 (3.39%) Data Centre
3 2 (3.39%) Video Conferencing
4 1 (1.69%) Analytical Skills
4 1 (1.69%) Blackberry
4 1 (1.69%) Driving Licence
4 1 (1.69%) Foreign Exchange (FX)
4 1 (1.69%) Handset
4 1 (1.69%) IBM Mainframe
4 1 (1.69%) Mainframe
Operating Systems
1 39 (66.10%) Windows
2 23 (38.98%) Windows 7
3 22 (37.29%) Windows 10
4 17 (28.81%) Windows Server
4 17 (28.81%) Windows Server 2008
5 13 (22.03%) Windows 8
6 9 (15.25%) Windows Server 2003
7 8 (13.56%) Windows XP
8 3 (5.08%) Android
8 3 (5.08%) Mac OS X
9 2 (3.39%) Windows Server 2012
10 1 (1.69%) Linux
10 1 (1.69%) Mac OS
10 1 (1.69%) NetWare
10 1 (1.69%) Unix
Processes & Methodologies
1 9 (15.25%) Migration
1 9 (15.25%) Time Management
2 7 (11.86%) Project Management
3 6 (10.17%) Software Delivery
4 5 (8.47%) ITIL
5 4 (6.78%) Break/Fix
5 4 (6.78%) Stakeholder Management
6 3 (5.08%) Decision-Making
6 3 (5.08%) Mobile Device Management
7 2 (3.39%) Agile Software Development
7 2 (3.39%) Change Management
7 2 (3.39%) Problem-Solving
8 1 (1.69%) Incident Management
8 1 (1.69%) Multithreading
8 1 (1.69%) PRINCE2
8 1 (1.69%) Project Planning
8 1 (1.69%) Risk Analysis
8 1 (1.69%) Service Delivery
8 1 (1.69%) Service Management
8 1 (1.69%) Supplier Management
Programming Languages
1 5 (8.47%) SQL
2 1 (1.69%) Java
Qualifications
1 15 (25.42%) SC Cleared
1 15 (25.42%) Security Cleared
2 3 (5.08%) BPSS Clearance
2 3 (5.08%) Microsoft Certification
3 2 (3.39%) A+ Certification
3 2 (3.39%) Computer Science Degree
3 2 (3.39%) Degree
3 2 (3.39%) HNC
3 2 (3.39%) HND
3 2 (3.39%) MCSE
4 1 (1.69%) ACSP
4 1 (1.69%) CCNA
4 1 (1.69%) Cisco Certification
4 1 (1.69%) ITIL Certification
4 1 (1.69%) MCITP
4 1 (1.69%) MCP
4 1 (1.69%) MCSA
Quality Assurance & Compliance
1 3 (5.08%) Disclosure Scotland
2 2 (3.39%) SLA
3 1 (1.69%) PMO
3 1 (1.69%) QA
System Software
1 25 (42.37%) Active Directory
2 9 (15.25%) VMware Infrastructure
3 8 (13.56%) XenApp
4 6 (10.17%) Microsoft App-V
5 2 (3.39%) XenDesktop
Systems Management
1 15 (25.42%) SCCM
2 6 (10.17%) Systems Management Server (SMS)
Vendors
1 26 (44.07%) Microsoft
2 13 (22.03%) Citrix
3 10 (16.95%) VMware
4 6 (10.17%) Apple
4 6 (10.17%) Ivanti
4 6 (10.17%) ThinPrint
5 3 (5.08%) Altiris
5 3 (5.08%) Lotus
5 3 (5.08%) Sophos
5 3 (5.08%) Symantec
6 2 (3.39%) Cisco
6 2 (3.39%) Dell
7 1 (1.69%) Charles River
7 1 (1.69%) HP
7 1 (1.69%) IBM
7 1 (1.69%) Mitel
7 1 (1.69%) Remedy
7 1 (1.69%) ServiceNow