Period
to 21 November 2017

The median annual salary for an IT Support Analyst was £23,500 in advertised job vacancies in Scotland during the 6 months to 21 November 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

IT Support Analyst
UK > Scotland
6 months to
21 Nov 2017
Same period 2016 Same period 2015
Rank 226 194 229
Rank change year-on-year -32 +35 -31
Permanent jobs requiring an IT Support Analyst 8 21 16
As % of all permanent IT jobs advertised in Scotland 0.14% 0.41% 0.25%
As % of the Job Titles category 0.15% 0.42% 0.26%
Number of salaries quoted 7 19 12
Scotland median annual salary £23,500 £27,500 £24,250
Median salary % change year-on-year -14.55% +13.40% -11.82%
10th Percentile £17,900 £20,350 £19,875
90th Percentile £42,600 £34,400 £38,075
UK median annual salary £26,000 £27,000 £25,000
% change year-on-year -3.70% +8.00% -3.85%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Scotland. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Scotland
Permanent vacancies in Scotland with a recognized job title 5451 4962 6098
% of permanent IT jobs with a recognized job title 96.22% 95.92% 95.31%
Number of salaries quoted 3491 3083 3922
Scotland median annual salary £42,500 £42,500 £42,500
10th Percentile £27,500 £27,000 £27,500
90th Percentile £65,000 £65,000 £63,750
UK median annual salary £48,000 £47,500 £45,000
% change year-on-year +1.05% +5.56% -

IT Support Analyst
Job Vacancy Trend in Scotland

Job postings that featured IT Support Analyst in the job title as a percentage of all IT jobs advertised in Scotland.

Job vacancy trend for IT Support Analyst in Scotland

IT Support Analyst
Salary Trend in Scotland

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IT Support Analyst in Scotland.

Salary trend for IT Support Analyst in Scotland

IT Support Analyst
Salary Histogram in Scotland

The salary distribution of IT jobs citing IT Support Analyst in Scotland over the 6 months to 21 November 2017.

Salary histogram for IT Support Analyst in Scotland

IT Support Analyst
Job Locations in Scotland

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support Analyst within the Scotland region over the 6 months to 21 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Glasgow -17 3 £19,000 -24.00% 2
Edinburgh -18 3 £27,730 -4.38% 2
Fife - 1 - -
Highlands - 1 £23,500 -
IT Support Analyst
UK

IT Support Analyst Skill Set
Top 30 Co-occurring IT Skills in Scotland

For the 6 months to 21 November 2017, IT Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Scotland region featuring IT Support Analyst in the job title.

1 8 (100.00%) Windows
2 5 (62.50%) Active Directory
3 4 (50.00%) Microsoft Office
3 4 (50.00%) Windows 7
3 4 (50.00%) Windows 10
4 3 (37.50%) Windows 8
5 2 (25.00%) Office 365
5 2 (25.00%) Driving Licence
5 2 (25.00%) Windows Server
5 2 (25.00%) Smartphone
5 2 (25.00%) Degree
5 2 (25.00%) Windows Server 2008
5 2 (25.00%) SQL
5 2 (25.00%) Linux
5 2 (25.00%) MS Exchange
5 2 (25.00%) Microsoft
6 1 (12.50%) Java
6 1 (12.50%) VoIP
6 1 (12.50%) TCP/IP
6 1 (12.50%) Mac OS X
6 1 (12.50%) Internet
6 1 (12.50%) CRM
6 1 (12.50%) SharePoint
6 1 (12.50%) VBA
6 1 (12.50%) SQL Server
6 1 (12.50%) ITIL
6 1 (12.50%) HND
6 1 (12.50%) Hyper-V
6 1 (12.50%) Moodle
6 1 (12.50%) PowerShell

IT Support Analyst Skill Set
Co-occurring IT Skills in Scotland by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (25.00%) MS Exchange
2 1 (12.50%) Exchange Server 2010
2 1 (12.50%) Moodle
2 1 (12.50%) SharePoint
2 1 (12.50%) Totara
Applications
1 4 (50.00%) Microsoft Office
Cloud Services
1 2 (25.00%) Office 365
2 1 (12.50%) Microsoft Azure
Communications & Networking
1 1 (12.50%) Internet
1 1 (12.50%) TCP/IP
1 1 (12.50%) VoIP
Database & Business Intelligence
1 1 (12.50%) SQL Server
General
1 1 (12.50%) Banking
1 1 (12.50%) Finance
1 1 (12.50%) Legal
1 1 (12.50%) Retail
Miscellaneous
1 2 (25.00%) Driving Licence
1 2 (25.00%) Smartphone
2 1 (12.50%) Analytical Skills
2 1 (12.50%) e-Learning
2 1 (12.50%) Management Information System
Operating Systems
1 8 (100.00%) Windows
2 4 (50.00%) Windows 10
2 4 (50.00%) Windows 7
3 3 (37.50%) Windows 8
4 2 (25.00%) Linux
4 2 (25.00%) Windows Server
4 2 (25.00%) Windows Server 2008
5 1 (12.50%) Mac OS X
5 1 (12.50%) Windows Server 2012
Processes & Methodologies
1 1 (12.50%) CRM
1 1 (12.50%) ITIL
1 1 (12.50%) ITIL V3
1 1 (12.50%) Line Management
1 1 (12.50%) Migration
1 1 (12.50%) Risk Management
1 1 (12.50%) Service Management
1 1 (12.50%) Stakeholder Management
Programming Languages
1 2 (25.00%) SQL
2 1 (12.50%) Java
2 1 (12.50%) PowerShell
2 1 (12.50%) VBA
Qualifications
1 2 (25.00%) Degree
2 1 (12.50%) HND
System Software
1 5 (62.50%) Active Directory
2 1 (12.50%) Hyper-V
Vendors
1 2 (25.00%) Microsoft
2 1 (12.50%) iManage