IT Support Analyst Jobs in Scotland

IT Support Analyst
UK > Scotland

The median IT Support Analyst salary in Scotland is £34,500 per year according to job vacancies posted during the 6 months to 29 April 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
29 Apr 2024
Same period 2023 Same period 2022
Rank 254 190 210
Rank change year-on-year -64 +20 -43
Permanent jobs requiring an IT Support Analyst 24 37 42
As % of all permanent jobs advertised in Scotland 0.36% 0.78% 0.73%
As % of the Job Titles category 0.37% 0.87% 0.76%
Number of salaries quoted 15 27 36
10th Percentile £30,400 £23,150 £17,500
25th Percentile £32,125 £23,375 £22,875
Median annual salary (50th Percentile) £34,500 £28,500 £25,000
Median % change year-on-year +21.05% +14.00% +2.04%
75th Percentile £42,500 £30,000 £30,000
90th Percentile - £31,700 £30,500
UK median annual salary £32,000 £30,000 £28,500
% change year-on-year +6.67% +5.26% +1.79%

All Permanent IT Job Vacancies
Scotland

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Scotland. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Scotland with a recognized job title 6,524 4,257 5,514
% of permanent jobs with a recognized job title 96.87% 90.19% 96.15%
Number of salaries quoted 2,618 2,312 2,970
10th Percentile £28,000 £31,569 £28,750
25th Percentile £40,000 £41,250 £38,658
Median annual salary (50th Percentile) £52,500 £57,500 £52,500
Median % change year-on-year -8.70% +9.52% +10.53%
75th Percentile £65,000 £73,550 £66,250
90th Percentile £80,000 £85,000 £80,000
UK median annual salary £52,750 £60,000 £60,000
% change year-on-year -12.08% - +9.09%

IT Support Analyst
Job Vacancy Trend in Scotland

Job postings that featured IT Support Analyst in the job title as a proportion of all IT jobs advertised in Scotland.

Job vacancy trend for IT Support Analyst in Scotland

IT Support Analyst
Salary Trend in Scotland

3-month moving average salary quoted in jobs citing IT Support Analyst in Scotland.

Salary trend for IT Support Analyst in Scotland

IT Support Analyst
Salary Histogram in Scotland

Salary distribution for jobs citing IT Support Analyst in Scotland over the 6 months to 29 April 2024.

Salary histogram for IT Support Analyst in Scotland

IT Support Analyst
Job Locations in Scotland

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support Analyst within the Scotland region over the 6 months to 29 April 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Edinburgh +40 10 £40,000 +42.86% 1
Dundee - 6 - -
Glasgow -119 3 £38,750 +38.39%
West Lothian -1 2 £34,250 +20.18%
Lanarkshire - 1 £27,500 -
Renfrewshire - 1 - -
IT Support Analyst
UK

IT Support Analyst Skill Set
Top 30 Co-occurring Skills and Capabilities in Scotland

For the 6 months to 29 April 2024, IT Support Analyst job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Scotland region featuring IT Support Analyst in the job title.

1 15 (62.50%) Windows
2 13 (54.17%) Microsoft 365
3 10 (41.67%) Problem-Solving
3 10 (41.67%) Active Directory
4 8 (33.33%) Customer Service
5 7 (29.17%) Windows Server
6 6 (25.00%) Computer Science Degree
6 6 (25.00%) Patch Management
6 6 (25.00%) Degree
6 6 (25.00%) Cisco IOS
6 6 (25.00%) VMware Infrastructure
6 6 (25.00%) Android
6 6 (25.00%) Azure
6 6 (25.00%) Cisco
6 6 (25.00%) LAN
6 6 (25.00%) WAN
6 6 (25.00%) VMware
6 6 (25.00%) VLAN
7 5 (20.83%) Service Delivery
7 5 (20.83%) Microsoft
7 5 (20.83%) Microsoft Exchange
7 5 (20.83%) Stakeholder Management
8 4 (16.67%) Microsoft Office
9 3 (12.50%) SLA
9 3 (12.50%) Finance
9 3 (12.50%) Legal
9 3 (12.50%) Apple iOS
9 3 (12.50%) Social Skills
9 3 (12.50%) Windows 10
10 2 (8.33%) iManage

IT Support Analyst Skill Set
Co-occurring Skills and Capabilities in Scotland by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 5 (20.83%) Microsoft Exchange
2 1 (4.17%) SharePoint
Applications
1 4 (16.67%) Microsoft Office
Cloud Services
1 13 (54.17%) Microsoft 365
2 6 (25.00%) Azure
Communications & Networking
1 6 (25.00%) Cisco IOS
1 6 (25.00%) LAN
1 6 (25.00%) VLAN
1 6 (25.00%) WAN
2 1 (4.17%) Firewall
2 1 (4.17%) Network Security
2 1 (4.17%) VoIP
General
1 3 (12.50%) Finance
1 3 (12.50%) Legal
1 3 (12.50%) Social Skills
2 2 (8.33%) Inclusion and Diversity
3 1 (4.17%) Analytical Skills
3 1 (4.17%) Banking
3 1 (4.17%) Manufacturing
Miscellaneous
1 1 (4.17%) Enterprise Software
1 1 (4.17%) Self-Motivation
Operating Systems
1 15 (62.50%) Windows
2 7 (29.17%) Windows Server
3 6 (25.00%) Android
4 3 (12.50%) Apple iOS
4 3 (12.50%) Windows 10
5 1 (4.17%) Linux
5 1 (4.17%) Windows 7
5 1 (4.17%) Windows 8
5 1 (4.17%) Windows Server 2008
5 1 (4.17%) Windows Server 2016
Processes & Methodologies
1 10 (41.67%) Problem-Solving
2 8 (33.33%) Customer Service
3 6 (25.00%) Patch Management
4 5 (20.83%) Service Delivery
4 5 (20.83%) Stakeholder Management
5 1 (4.17%) Analytical Thinking
5 1 (4.17%) Collaborative Culture
5 1 (4.17%) Customer-Centricity
5 1 (4.17%) ERP
5 1 (4.17%) ITIL
5 1 (4.17%) ITSM
5 1 (4.17%) Server Building
Programming Languages
1 1 (4.17%) SQL
Qualifications
1 6 (25.00%) Computer Science Degree
1 6 (25.00%) Degree
Quality Assurance & Compliance
1 3 (12.50%) SLA
System Software
1 10 (41.67%) Active Directory
2 6 (25.00%) VMware Infrastructure
Vendors
1 6 (25.00%) Cisco
1 6 (25.00%) VMware
2 5 (20.83%) Microsoft
3 2 (8.33%) Citrix
3 2 (8.33%) iManage
4 1 (4.17%) Apple