The following table provides summary statistics for permanent job vacancies advertised in Scotland with a requirement for CRM skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited CRM over the 3 months to 22 June 2017 with a comparison to the same period in the previous 2 years.

Customer Relationship Management (CRM)
UK / Scotland
3 months to
22 Jun 2017
Same period 2016 Same period 2015
Rank 84 78 68
Rank change year-on-year -6 -10  
Permanent jobs citing CRM 68 93 103
As % of all permanent IT jobs advertised in Scotland 2.55% 3.25% 3.30%
As % of the Processes & Methodologies category 2.79% 3.55% 3.67%
Number of salaries quoted 28 48 69
Median salary £38,750 £35,500 £35,500
Median salary % change year-on-year +9.15% -  
90% offered a salary of more than £29,250 £25,000 £27,000
10% offered a salary of more than £70,000 £59,300 £57,500
UK excluding London median salary £43,750 £42,500 £42,500
% change year-on-year +2.94% -  

CRM is in the process and methodology skills category. The next table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Scotland with a requirement for process and methodology skills.

Process & Methodology Skills
Scotland
Permanent job vacancies with a requirement for process and methodology skills 2439 2617 2809
As % of all permanent IT job vacancies advertised in Scotland 91.49% 91.54% 89.92%
Number of salaries quoted 1562 1474 1762
Median salary £45,000 £45,000 £43,913
Median salary % change year-on-year - +2.47%  
90% offered a salary of more than £31,500 £30,000 £32,000
10% offered a salary of more than £70,000 £60,000 £65,000
UK excluding London median salary £45,000 £45,000 £44,000
% change year-on-year - +2.27%  

CRM
Job Vacancy Trend in Scotland

The job posting trend of jobs advertised in Scotland citing CRM as a proportion of all permanent or contract IT jobs with a match in the Processes & Methodologies category.

Job vacancy trend for CRM in Scotland

CRM
Salary Trend in Scotland

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing CRM in Scotland.

Salary trend for CRM in Scotland

CRM
Salary Histogram in Scotland

The salary distribution of IT jobs citing CRM in Scotland over the 3 months to 22 June 2017.

Salary histogram for CRM in Scotland

CRM
Job Locations in Scotland

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing CRM within the Scotland region over the 3 months to 22 June 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Glasgow +15 35 £33,750 -4.92% 3
Edinburgh -27 24 £43,750 +9.37% 5
Stirling +15 4 £33,750 - 1
Aberdeen - 1 - - 1
Renfrewshire - 1 - -
CRM
UK

For the 6 months to 22 June 2017, IT jobs citing CRM also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Scotland region with a requirement for CRM.

1 43 (39.09%) SQL
1 43 (39.09%) Microsoft
2 42 (38.18%) Dynamics CRM
3 35 (31.82%) Finance
4 31 (28.18%) SharePoint
5 25 (22.73%) .NET
6 24 (21.82%) SQL Server
6 24 (21.82%) C#
7 23 (20.91%) Marketing
8 19 (17.27%) Agile Software Development
8 19 (17.27%) Office 365
9 16 (14.55%) Microsoft Azure
9 16 (14.55%) Analytical Skills
9 16 (14.55%) SQL Server Reporting Services
9 16 (14.55%) Project Management
10 15 (13.64%) Microsoft Office
11 14 (12.73%) CSS
12 13 (11.82%) Oracle
12 13 (11.82%) HTML
12 13 (11.82%) Microsoft Excel
13 12 (10.91%) JavaScript
13 12 (10.91%) CMS
13 12 (10.91%) Degree
14 11 (10.00%) SOA
14 11 (10.00%) SLA
14 11 (10.00%) Service Management
14 11 (10.00%) Mentoring
14 11 (10.00%) Analytics
15 10 (9.09%) AngularJS
15 10 (9.09%) Enterprise Software

CRM
Co-occurring IT Skills in Scotland by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 31 (28.18%) SharePoint
2 12 (10.91%) CMS
3 9 (8.18%) SharePoint 2013
4 5 (4.55%) Sitecore CMS
5 4 (3.64%) IIS
5 4 (3.64%) Oracle SOA Suite
6 3 (2.73%) FileNet
6 3 (2.73%) MS Exchange
7 2 (1.82%) SharePoint Server
8 1 (0.91%) Drupal
Applications
1 15 (13.64%) Microsoft Office
2 13 (11.82%) Microsoft Excel
3 1 (0.91%) Fireworks
3 1 (0.91%) MS Visio
3 1 (0.91%) Photoshop
Business Applications
1 42 (38.18%) Dynamics CRM
2 4 (3.64%) iTrent
2 4 (3.64%) ResourceLink
3 2 (1.82%) Dynamics AX
3 2 (1.82%) Sage 200
3 2 (1.82%) Salesforce.com CRM
3 2 (1.82%) SAP CRM
3 2 (1.82%) SAP IS-U
4 1 (0.91%) assyst
4 1 (0.91%) Dynamics NAV
4 1 (0.91%) Eloqua
4 1 (0.91%) Line 500
4 1 (0.91%) NetSuite
4 1 (0.91%) Sage BI
4 1 (0.91%) Sage CRM
4 1 (0.91%) SAP Business One
4 1 (0.91%) SAP S/4HANA
Cloud Services
1 19 (17.27%) Office 365
2 16 (14.55%) Microsoft Azure
3 8 (7.27%) Dynamics 365
4 6 (5.45%) SaaS
5 5 (4.55%) Amazon AWS
6 4 (3.64%) MailChimp
7 3 (2.73%) Oracle Service Cloud
8 2 (1.82%) Google Cloud Platform
8 2 (1.82%) Yammer
9 1 (0.91%) Cloud Computing
9 1 (0.91%) Silverpop
Communications & Networking
1 5 (4.55%) TCP/IP
2 3 (2.73%) DHCP
2 3 (2.73%) DNS
2 3 (2.73%) Internet
2 3 (2.73%) Remote Desktop
3 2 (1.82%) ATM
3 2 (1.82%) BGP
3 2 (1.82%) Ethernet
3 2 (1.82%) HSRP
3 2 (1.82%) IPv6
3 2 (1.82%) MPLS
3 2 (1.82%) OSPF
3 2 (1.82%) RSVP
3 2 (1.82%) SDH
3 2 (1.82%) SONET
3 2 (1.82%) Spanning Tree
3 2 (1.82%) VLAN
3 2 (1.82%) VPLS
4 1 (0.91%) WAN
4 1 (0.91%) WLAN
Database & Business Intelligence
1 24 (21.82%) SQL Server
2 16 (14.55%) SQL Server Reporting Services
3 6 (5.45%) Azure SQL Database
4 5 (4.55%) GIS
5 4 (3.64%) Oracle Database
5 4 (3.64%) RDBMS
5 4 (3.64%) Relational Database
6 2 (1.82%) SQL Server Integration Services
7 1 (0.91%) Big Data
7 1 (0.91%) Data Warehouse
7 1 (0.91%) DTS
7 1 (0.91%) MySQL
7 1 (0.91%) Power BI
7 1 (0.91%) SQL Server 2005
7 1 (0.91%) SQL Server 2016
7 1 (0.91%) SQL Server Analysis Services
Development Applications
1 4 (3.64%) JIRA
1 4 (3.64%) PowerBuilder
2 3 (2.73%) Visual Studio
3 1 (0.91%) Bitbucket
3 1 (0.91%) Jenkins
3 1 (0.91%) NetBeans
3 1 (0.91%) Selenium
3 1 (0.91%) Team Foundation Server
General
1 35 (31.82%) Finance
2 23 (20.91%) Marketing
3 4 (3.64%) Banking
4 3 (2.73%) Advertising
4 3 (2.73%) Manufacturing
5 2 (1.82%) Retail
5 2 (1.82%) Telecoms
6 1 (0.91%) Back Office
6 1 (0.91%) Front Office
6 1 (0.91%) Legal
Job Titles
1 21 (19.09%) Developer
2 20 (18.18%) Consultant
3 11 (10.00%) Analyst
4 9 (8.18%) .NET Developer
4 9 (8.18%) CRM Consultant
4 9 (8.18%) Technical Leader
5 7 (6.36%) ASP.NET Developer
5 7 (6.36%) Dynamics CRM Consultant
5 7 (6.36%) Microsoft CRM Consultant
6 5 (4.55%) Lead Developer
6 5 (4.55%) PHP Developer
7 4 (3.64%) Administrator
7 4 (3.64%) Applications Developer
7 4 (3.64%) Applications Support
7 4 (3.64%) Applications Support Analyst
7 4 (3.64%) Architect
7 4 (3.64%) Java Applications Developer
7 4 (3.64%) Java Developer
7 4 (3.64%) Marketing Manager
7 4 (3.64%) Support Analyst
Libraries, Frameworks & Software Standards
1 25 (22.73%) .NET
2 14 (12.73%) CSS
3 13 (11.82%) HTML
4 10 (9.09%) AngularJS
4 10 (9.09%) XML
5 8 (7.27%) ASP.NET
5 8 (7.27%) jQuery
6 6 (5.45%) ASP.NET Core
6 6 (5.45%) ASP.NET MVC 5
6 6 (5.45%) React
6 6 (5.45%) Web Services
7 5 (4.55%) JSON
8 4 (3.64%) Ext JS
8 4 (3.64%) Hibernate
8 4 (3.64%) J2EE
8 4 (3.64%) SOAP
8 4 (3.64%) Spring
8 4 (3.64%) Struts
8 4 (3.64%) WSDL
8 4 (3.64%) XSD
Miscellaneous
1 16 (14.55%) Analytical Skills
2 10 (9.09%) Enterprise Software
3 8 (7.27%) Social Media
4 6 (5.45%) Fintech
5 4 (3.64%) IVR
6 3 (2.73%) Data Centre
6 3 (2.73%) Fat Client
6 3 (2.73%) Replication
6 3 (2.73%) Thin Client
6 3 (2.73%) User Experience
7 2 (1.82%) EMV
7 2 (1.82%) Management Information System
7 2 (1.82%) Smartcard
7 2 (1.82%) Virtual Team
8 1 (0.91%) Clustering
8 1 (0.91%) Computer Science
8 1 (0.91%) iPhone
8 1 (0.91%) Mainframe
8 1 (0.91%) Pricing Data
8 1 (0.91%) Vector Graphics
Operating Systems
1 8 (7.27%) Windows
2 4 (3.64%) Windows Server
3 3 (2.73%) Windows 7
3 3 (2.73%) Windows Server 2012
4 2 (1.82%) Linux
Processes & Methodologies
1 19 (17.27%) Agile Software Development
2 16 (14.55%) Project Management
3 11 (10.00%) Analytics
3 11 (10.00%) Mentoring
3 11 (10.00%) Service Management
3 11 (10.00%) SOA
4 10 (9.09%) ERP
5 9 (8.18%) Stakeholder Management
5 9 (8.18%) Unit Testing
5 9 (8.18%) Web Development
6 8 (7.27%) Business Intelligence
6 8 (7.27%) Coaching
6 8 (7.27%) ITIL
6 8 (7.27%) MVC
6 8 (7.27%) PRINCE2
7 7 (6.36%) Fit Analysis
7 7 (6.36%) Functional Testing
7 7 (6.36%) GAP Analysis
7 7 (6.36%) Marketing Automation
7 7 (6.36%) Process Improvement
Programming Languages
1 43 (39.09%) SQL
2 24 (21.82%) C#
3 12 (10.91%) JavaScript
4 9 (8.18%) Java
5 8 (7.27%) PHP
5 8 (7.27%) VB.NET
6 6 (5.45%) TypeScript
6 6 (5.45%) VBA
7 5 (4.55%) VB
8 4 (3.64%) C
8 4 (3.64%) PL/SQL
9 3 (2.73%) C++
9 3 (2.73%) T-SQL
10 2 (1.82%) Python
11 1 (0.91%) Apex Code
11 1 (0.91%) PowerShell
Qualifications
1 12 (10.91%) Degree
2 3 (2.73%) MCP
2 3 (2.73%) Microsoft Certification
3 2 (1.82%) CCIP
3 2 (1.82%) CCNA
3 2 (1.82%) CCNP
3 2 (1.82%) Cisco Certification
3 2 (1.82%) CISSP
3 2 (1.82%) DBS Check
3 2 (1.82%) Security Cleared
4 1 (0.91%) Computer Science Degree
4 1 (0.91%) ITIL Foundation Certificate
4 1 (0.91%) PMI Certification
4 1 (0.91%) PMP
4 1 (0.91%) PRINCE2 Certification
4 1 (0.91%) SC Cleared
Quality Assurance & Compliance
1 11 (10.00%) SLA
2 1 (0.91%) Data Quality
2 1 (0.91%) QA
System Software
1 4 (3.64%) Active Directory
2 3 (2.73%) DFS Replication
2 3 (2.73%) Hyper-V
3 2 (1.82%) VMware ESXi
4 1 (0.91%) ISA Server
4 1 (0.91%) VMware Infrastructure
Systems Management
1 3 (2.73%) WSUS
2 2 (1.82%) Ansible
2 2 (1.82%) Opscode Chef
2 2 (1.82%) Puppet
Vendors
1 43 (39.09%) Microsoft
2 13 (11.82%) Oracle
3 6 (5.45%) Sitecore
4 5 (4.55%) Cisco
4 5 (4.55%) Salesforce.com
4 5 (4.55%) Twitter
5 4 (3.64%) Atlassian
5 4 (3.64%) Northgate
5 4 (3.64%) SAP
6 3 (2.73%) Citrix
6 3 (2.73%) Sage
7 2 (1.82%) Google
7 2 (1.82%) IBM
7 2 (1.82%) Juniper
8 1 (0.91%) Adobe
8 1 (0.91%) Apple
8 1 (0.91%) Capita
8 1 (0.91%) Epicor
8 1 (0.91%) Infor
8 1 (0.91%) VMware
Stirling
Hays Specialist Recruitment Ltd
Salary: £25000.00 - £35000.00 per annum + BENEFITS
Posted: Yesterday
Glasgow
Mason Frank International
Posted: 2 days ago
Glasgow, Lanarkshire
EXCELerate
Salary: Up to £30,000 per annum Plus Pension and Health Care
Posted: Yesterday
Glasgow, Lanarkshire
Cognizant
Salary: Unspecified Market Standards
Posted: Yesterday
Edinburgh, Midlothian
Registers of Scotland
Salary: £28,519-£33,217 (HEO Level) and £35,926-£42,187 (SEO Level)
Posted: 8 days ago
Edinburgh
Cathcart Associates
Salary: £23000 - £28000 per annum
Posted: 10 days ago
Edinburgh, Midlothian
Sanderson
Posted: 16 days ago
Aberdeen
The Financial Management Centre
Salary: Great Earning Potential
Posted: 13 days ago