Period
to 17 October 2018

The following table provides summary statistics for permanent job vacancies advertised in Scotland with a requirement for CRM skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited CRM over the 6 months to 17 October 2018 with a comparison to the same period in the previous 2 years.

Customer Relationship Management (CRM)
UK > Scotland
6 months to
17 Oct 2018
Same period 2017 Same period 2016
Rank 65 93 84
Rank change year-on-year +28 -9 +3
Permanent jobs citing CRM 226 150 156
As % of all permanent IT jobs advertised in Scotland 4.20% 2.71% 2.92%
As % of the Processes & Methodologies category 4.51% 2.94% 3.16%
Number of salaries quoted 125 82 89
Scotland median annual salary £45,000 £40,000 £35,500
Median salary % change year-on-year +12.50% +12.68% -11.25%
10th Percentile £26,250 £24,250 £22,500
90th Percentile £69,375 £67,500 £71,500
UK median annual salary £50,000 £47,500 £47,500
% change year-on-year +5.26% - -

CRM is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Scotland with a requirement for process or methodology skills.

All Process and Methodology Skills
Scotland
Permanent vacancies with a requirement for process or methodology skills 5,011 5,097 4,944
As % of all permanent IT jobs advertised in Scotland 93.07% 92.12% 92.51%
Number of salaries quoted 3,270 3,239 2,937
Scotland median annual salary £45,625 £44,000 £44,000
Median salary % change year-on-year +3.69% - +3.53%
10th Percentile £29,500 £28,250 £27,500
90th Percentile £70,000 £66,250 £65,000
UK median annual salary £50,000 £50,000 £48,000
% change year-on-year - +4.17% +1.05%

CRM
Job Vacancy Trend in Scotland

Job postings citing CRM as a percentage of all IT jobs advertised in Scotland.

Job vacancy trend for CRM in Scotland

CRM
Salary Trend in Scotland

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing CRM in Scotland.

Salary trend for CRM in Scotland

CRM
Salary Histogram in Scotland

The salary distribution of IT jobs citing CRM in Scotland over the 6 months to 17 October 2018.

Salary histogram for CRM in Scotland

CRM
Job Locations in Scotland

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing CRM within the Scotland region over the 6 months to 17 October 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Edinburgh +49 106 £45,000 +3.45% 17
Glasgow +21 97 £49,000 +45.19% 17
Aberdeen +5 9 £45,000 -
Stirling -1 4 £40,000 +33.33% 1
West Lothian - 2 £47,500 - 1
Fife +2 1 £39,000 -8.24%
Renfrewshire -3 1 £44,000 +17.33%
North Lanarkshire - 1 - -
Highlands - 1 - -
East Ayrshire - 1 - -
CRM
UK

For the 6 months to 17 October 2018, IT jobs citing CRM also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Scotland region with a requirement for CRM.

1 96 (42.48%) Microsoft
2 89 (39.38%) Dynamics CRM
3 64 (28.32%) Finance
4 49 (21.68%) SQL
5 47 (20.80%) Agile Software Development
6 46 (20.35%) JavaScript
7 45 (19.91%) SQL Server
8 42 (18.58%) SAP
9 39 (17.26%) C#
9 39 (17.26%) Marketing
10 38 (16.81%) .NET
11 37 (16.37%) SDLC
12 36 (15.93%) IT Strategy
12 36 (15.93%) ERP
13 33 (14.60%) SLA
14 32 (14.16%) SharePoint
15 31 (13.72%) Microsoft Excel
15 31 (13.72%) Salesforce.com
16 30 (13.27%) Degree
17 29 (12.83%) Project Management
17 29 (12.83%) Analytical Skills
18 27 (11.95%) Microsoft Azure
18 27 (11.95%) MVC
18 27 (11.95%) Web Services
19 25 (11.06%) Microsoft Office
20 24 (10.62%) SAP CRM
21 23 (10.18%) Dynamics 365
22 22 (9.73%) Microsoft PowerPoint
23 21 (9.29%) Management Information System
23 21 (9.29%) PRINCE2

CRM
Co-occurring IT Skills in Scotland by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 32 (14.16%) SharePoint
2 9 (3.98%) Skype for Business
3 8 (3.54%) JBoss
4 6 (2.65%) Oracle SOA Suite
5 3 (1.33%) IIS
5 3 (1.33%) SharePoint 2010
5 3 (1.33%) SharePoint 2013
6 2 (0.88%) Apache Spark
6 2 (0.88%) CMS
7 1 (0.44%) SAS
Applications
1 31 (13.72%) Microsoft Excel
2 25 (11.06%) Microsoft Office
3 22 (9.73%) Microsoft PowerPoint
4 1 (0.44%) MS Visio
4 1 (0.44%) Photoshop
Business Applications
1 89 (39.38%) Dynamics CRM
2 24 (10.62%) SAP CRM
3 16 (7.08%) Dynamics AX
4 8 (3.54%) SAP ERP
5 3 (1.33%) Salesforce.com CRM
5 3 (1.33%) SAP Hybris
6 2 (0.88%) Dynamics NAV
6 2 (0.88%) NetSuite
6 2 (0.88%) Sage CRM
6 2 (0.88%) SAP APO
6 2 (0.88%) SAP GRC
6 2 (0.88%) SAP HR
7 1 (0.44%) Dynamics SL
7 1 (0.44%) PeopleSoft CRM
7 1 (0.44%) Unit4 Business World
Cloud Services
1 27 (11.95%) Microsoft Azure
2 23 (10.18%) Dynamics 365
3 19 (8.41%) Office 365
4 10 (4.42%) Serverless
5 9 (3.98%) Azure Functions
5 9 (3.98%) Yammer
6 6 (2.65%) Amazon AWS
7 3 (1.33%) Google Analytics
8 2 (0.88%) Force.com
9 1 (0.44%) AWS Lambda
9 1 (0.44%) Cloud Computing
9 1 (0.44%) Google Tag Manager
9 1 (0.44%) SaaS
9 1 (0.44%) SuccessFactors
Communications & Networking
1 11 (4.87%) Intranet
2 9 (3.98%) Skype
3 3 (1.33%) Broadband
4 2 (0.88%) ADSL
4 2 (0.88%) Extranet
4 2 (0.88%) Internet
4 2 (0.88%) SMS
4 2 (0.88%) VPN
5 1 (0.44%) FTP
Database & Business Intelligence
1 45 (19.91%) SQL Server
2 16 (7.08%) SQL Server 2012
3 14 (6.19%) SQL Server Reporting Services
4 13 (5.75%) SQL Server Integration Services
5 12 (5.31%) GIS
6 11 (4.87%) Power BI
7 8 (3.54%) DB2
8 7 (3.10%) Relational Database
9 5 (2.21%) SQL Server 2014
9 5 (2.21%) SQL Server Analysis Services
10 4 (1.77%) Big Data
10 4 (1.77%) Blockchain
10 4 (1.77%) Data Warehouse
10 4 (1.77%) SAP BW
11 3 (1.33%) PostgreSQL
11 3 (1.33%) SQL Server 2008
12 2 (0.88%) Amazon Redshift
12 2 (0.88%) Apache Hive
12 2 (0.88%) Hadoop
12 2 (0.88%) NoSQL
Development Applications
1 9 (3.98%) Visual Studio
2 3 (1.33%) Bugzilla
2 3 (1.33%) Git (software)
2 3 (1.33%) JIRA
3 2 (0.88%) Oracle Forms
3 2 (0.88%) TestComplete
4 1 (0.44%) Grunt
4 1 (0.44%) gulp
4 1 (0.44%) Hudson
4 1 (0.44%) Team Foundation Server
General
1 64 (28.32%) Finance
2 39 (17.26%) Marketing
3 20 (8.85%) Telecoms
4 17 (7.52%) Banking
5 14 (6.19%) Manufacturing
6 13 (5.75%) Retail
7 10 (4.42%) Retail Banking
8 5 (2.21%) Advertising
9 4 (1.77%) Automotive
9 4 (1.77%) Financial Institution
9 4 (1.77%) Law
10 3 (1.33%) German Language
10 3 (1.33%) Investment Banking
11 2 (0.88%) French Language
11 2 (0.88%) Italian Language
11 2 (0.88%) Legal
11 2 (0.88%) Spanish Language
12 1 (0.44%) Back Office
12 1 (0.44%) Billing
12 1 (0.44%) Electronics
Job Titles
1 57 (25.22%) Architect
1 57 (25.22%) Developer
2 56 (24.78%) Solutions Architect
3 36 (15.93%) SAP Architect
3 36 (15.93%) SAP Solutions Architect
4 23 (10.18%) Consultant
5 22 (9.73%) Analyst
6 20 (8.85%) CRM Architect
6 20 (8.85%) CRM Solutions Architect
6 20 (8.85%) SAP CRM Architect
7 13 (5.75%) .NET Developer
8 11 (4.87%) CRM Developer
8 11 (4.87%) Senior Architect
9 10 (4.42%) CRM Consultant
9 10 (4.42%) Dynamics CRM Consultant
9 10 (4.42%) Microsoft Developer
9 10 (4.42%) Senior Solutions Architect
9 10 (4.42%) SharePoint Developer
10 9 (3.98%) Dynamics CRM Developer
10 9 (3.98%) Service Manager
Libraries, Frameworks & Software Standards
1 38 (16.81%) .NET
2 27 (11.95%) Web Services
3 17 (7.52%) AngularJS
3 17 (7.52%) jQuery
4 16 (7.08%) ASP.NET
4 16 (7.08%) CSS
4 16 (7.08%) HTML
5 14 (6.19%) SOAP
6 13 (5.75%) REST
7 11 (4.87%) ASP.NET MVC
7 11 (4.87%) WCF
8 10 (4.42%) HTML5
8 10 (4.42%) Java EE
9 9 (3.98%) .NET Framework
9 9 (3.98%) CSS3
9 9 (3.98%) Twitter Bootstrap
9 9 (3.98%) XML
10 8 (3.54%) Hibernate
10 8 (3.54%) J2EE
10 8 (3.54%) Struts
Miscellaneous
1 29 (12.83%) Analytical Skills
2 21 (9.29%) Management Information System
3 20 (8.85%) Driving Licence
4 14 (6.19%) Enterprise Software
5 10 (4.42%) FMCG
6 9 (3.98%) Hybrid Cloud
7 8 (3.54%) Mainframe
7 8 (3.54%) User Experience
8 4 (1.77%) Computer Science
9 3 (1.33%) Blackberry
9 3 (1.33%) Greenfield Project
10 1 (0.44%) Data Structures
10 1 (0.44%) e-Learning
10 1 (0.44%) Fintech
10 1 (0.44%) iPad
10 1 (0.44%) iPhone
10 1 (0.44%) Life Science
10 1 (0.44%) Smart Meter
10 1 (0.44%) TRADACOMS
Operating Systems
1 14 (6.19%) Windows
2 6 (2.65%) Windows 7
3 4 (1.77%) Linux
3 4 (1.77%) Windows Server 2003
4 3 (1.33%) Windows XP
5 2 (0.88%) Windows Server
6 1 (0.44%) Android
6 1 (0.44%) Windows 10
6 1 (0.44%) Windows Server 2008
Processes & Methodologies
1 47 (20.80%) Agile Software Development
2 37 (16.37%) SDLC
3 36 (15.93%) ERP
3 36 (15.93%) IT Strategy
4 29 (12.83%) Project Management
5 27 (11.95%) MVC
6 21 (9.29%) PRINCE2
7 20 (8.85%) Business Intelligence
7 20 (8.85%) Coaching
7 20 (8.85%) Problem-Solving
7 20 (8.85%) Stakeholder Management
8 18 (7.96%) Contract Management
8 18 (7.96%) Migration
9 17 (7.52%) Commercial Awareness
9 17 (7.52%) Data Migration
10 16 (7.08%) E-Commerce
10 16 (7.08%) Escalation Management
10 16 (7.08%) Value Proposition
11 15 (6.64%) Network Planning
11 15 (6.64%) Presales
Programming Languages
1 49 (21.68%) SQL
2 46 (20.35%) JavaScript
3 39 (17.26%) C#
4 9 (3.98%) TypeScript
5 7 (3.10%) T-SQL
6 4 (1.77%) C
6 4 (1.77%) Python
7 3 (1.33%) Java
8 2 (0.88%) Apex Code
8 2 (0.88%) PHP
8 2 (0.88%) PL/SQL
8 2 (0.88%) X++
9 1 (0.44%) XAML
Qualifications
1 30 (13.27%) Degree
2 12 (5.31%) PRINCE2 Practitioner
3 3 (1.33%) ISEB
3 3 (1.33%) ISTQB
4 2 (0.88%) Computer Science Degree
5 1 (0.44%) CISSP
5 1 (0.44%) HND
5 1 (0.44%) MCSA
5 1 (0.44%) MCSE
5 1 (0.44%) Microsoft Certification
5 1 (0.44%) PMI Certification
5 1 (0.44%) PMP
5 1 (0.44%) Security Cleared
Quality Assurance & Compliance
1 33 (14.60%) SLA
2 6 (2.65%) COBIT
2 6 (2.65%) QA
3 2 (0.88%) GDPR
4 1 (0.44%) Cyber Essentials
4 1 (0.44%) HIPAA
4 1 (0.44%) ISO/IEC 27001
4 1 (0.44%) Sarbanes-Oxley
4 1 (0.44%) SSAE 16
System Software
1 6 (2.65%) Active Directory
2 1 (0.44%) Docker
2 1 (0.44%) VMware Infrastructure
Systems Management
1 4 (1.77%) Systems Management Server (SMS)
2 1 (0.44%) Kubernetes
Vendors
1 96 (42.48%) Microsoft
2 42 (18.58%) SAP
3 31 (13.72%) Salesforce.com
4 14 (6.19%) Oracle
5 10 (4.42%) Cognizant
6 8 (3.54%) Chordiant
7 6 (2.65%) IBM
8 3 (1.33%) Google
8 3 (1.33%) hybris
8 3 (1.33%) iManage
8 3 (1.33%) VMware
9 2 (0.88%) Citrix
9 2 (0.88%) Sage
10 1 (0.44%) Atlassian
10 1 (0.44%) Epicor
10 1 (0.44%) Hyperion
10 1 (0.44%) Pardot
10 1 (0.44%) PeopleSoft
10 1 (0.44%) Talend
10 1 (0.44%) Veeam