Period
to 18 December 2018

The following table provides summary statistics for permanent job vacancies advertised in Scotland with a requirement for CRM skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited CRM over the 6 months to 18 December 2018 with a comparison to the same period in the previous 2 years.

Customer Relationship Management (CRM)
UK > Scotland
6 months to
18 Dec 2018
Same period 2017 Same period 2016
Rank 58 78 108
Rank change year-on-year +20 +30 -17
Permanent jobs citing CRM 240 192 107
As % of all permanent IT jobs advertised in Scotland 4.54% 3.44% 2.17%
As % of the Processes & Methodologies category 4.85% 3.73% 2.35%
Number of salaries quoted 114 124 63
Scotland median annual salary £47,500 £40,000 £37,500
Median salary % change year-on-year +18.75% +6.67% -11.76%
10th Percentile £29,975 £23,900 £25,650
90th Percentile £70,000 £65,000 £71,750
UK median annual salary £50,000 £47,500 £47,500
% change year-on-year +5.26% - -

CRM is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Scotland with a requirement for process or methodology skills.

All Process and Methodology Skills
Scotland
Permanent vacancies with a requirement for process or methodology skills 4,950 5,154 4,554
As % of all permanent IT jobs advertised in Scotland 93.61% 92.23% 92.47%
Number of salaries quoted 3,171 3,351 2,826
Scotland median annual salary £45,000 £45,000 £44,500
Median salary % change year-on-year - +1.12% +4.71%
10th Percentile £28,750 £28,250 £28,250
90th Percentile £70,000 £65,000 £65,000
UK median annual salary £52,500 £50,000 £48,500
% change year-on-year +5.00% +3.09% +2.11%

CRM
Job Vacancy Trend in Scotland

Job postings citing CRM as a percentage of all IT jobs advertised in Scotland.

Job vacancy trend for CRM in Scotland

CRM
Salary Trend in Scotland

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing CRM in Scotland.

Salary trend for CRM in Scotland

CRM
Salary Histogram in Scotland

The salary distribution of IT jobs citing CRM in Scotland over the 6 months to 18 December 2018.

Salary histogram for CRM in Scotland

CRM
Job Locations in Scotland

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing CRM within the Scotland region over the 6 months to 18 December 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Edinburgh +48 115 £65,000 +68.83% 10
Glasgow +24 107 £46,500 +3.33% 14
Aberdeen +9 10 £40,000 - 2
Stirling +5 2 £35,000 +16.67%
Highlands -5 2 - -
West Lothian - 2 £47,500 -
East Ayrshire - 1 - -
CRM
UK

For the 6 months to 18 December 2018, IT jobs citing CRM also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Scotland region with a requirement for CRM.

1 92 (38.33%) Dynamics CRM
2 86 (35.83%) Finance
3 82 (34.17%) Microsoft
4 55 (22.92%) SAP
5 51 (21.25%) JavaScript
6 50 (20.83%) C#
7 47 (19.58%) Marketing
7 47 (19.58%) Agile Software Development
8 46 (19.17%) .NET
9 45 (18.75%) MVC
9 45 (18.75%) IT Strategy
10 42 (17.50%) SQL Server
11 39 (16.25%) ERP
11 39 (16.25%) Analytical Skills
12 38 (15.83%) SQL
13 36 (15.00%) Microsoft Azure
14 35 (14.58%) Dynamics 365
14 35 (14.58%) Project Management
15 33 (13.75%) SAP CRM
15 33 (13.75%) Problem-Solving
16 31 (12.92%) SDLC
17 30 (12.50%) Degree
18 29 (12.08%) Microsoft Excel
19 27 (11.25%) ASP.NET
19 27 (11.25%) SLA
20 26 (10.83%) Salesforce.com
20 26 (10.83%) Web Services
20 26 (10.83%) Coaching
21 25 (10.42%) Presales
21 25 (10.42%) Customer Requirements

CRM
Co-occurring IT Skills in Scotland by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 24 (10.00%) SharePoint
2 9 (3.75%) Skype for Business
3 6 (2.50%) JBoss
4 2 (0.83%) CMS
4 2 (0.83%) Oracle SOA Suite
4 2 (0.83%) Umbraco
5 1 (0.42%) IIS
5 1 (0.42%) SAS
Applications
1 29 (12.08%) Microsoft Excel
2 21 (8.75%) Microsoft Office
3 15 (6.25%) Microsoft PowerPoint
4 1 (0.42%) Microsoft Project
4 1 (0.42%) MS Visio
Business Applications
1 92 (38.33%) Dynamics CRM
2 33 (13.75%) SAP CRM
3 22 (9.17%) Dynamics AX
4 8 (3.33%) SAP Hybris
5 7 (2.92%) SAP ERP
6 5 (2.08%) Salesforce.com CRM
7 2 (0.83%) Dynamics NAV
8 1 (0.42%) Aareon QL
8 1 (0.42%) Academy Housing
8 1 (0.42%) Dynamics SL
8 1 (0.42%) MIS ActiveH
8 1 (0.42%) NetSuite
8 1 (0.42%) Northgate Housing
8 1 (0.42%) OPENContractor
8 1 (0.42%) OPENHousing
8 1 (0.42%) Orchard Housing
8 1 (0.42%) Payment Gateway
8 1 (0.42%) PeopleSoft CRM
8 1 (0.42%) Sage CRM
8 1 (0.42%) Servitor
Cloud Services
1 36 (15.00%) Microsoft Azure
2 35 (14.58%) Dynamics 365
3 21 (8.75%) Office 365
4 13 (5.42%) Serverless
5 12 (5.00%) Google Cloud Platform
6 9 (3.75%) Azure Functions
6 9 (3.75%) Yammer
7 4 (1.67%) Amazon AWS
7 4 (1.67%) Cloud Computing
7 4 (1.67%) SaaS
8 3 (1.25%) AWS Lambda
9 1 (0.42%) CloudSense
9 1 (0.42%) Force.com
9 1 (0.42%) GitHub
9 1 (0.42%) Salesforce Service Cloud
9 1 (0.42%) SuccessFactors
9 1 (0.42%) Taleo
Communications & Networking
1 9 (3.75%) Intranet
1 9 (3.75%) Skype
2 2 (0.83%) SMS
3 1 (0.42%) Broadband
3 1 (0.42%) FTP
Database & Business Intelligence
1 42 (17.50%) SQL Server
2 17 (7.08%) SQL Server 2012
3 15 (6.25%) SQL Server Reporting Services
4 13 (5.42%) SQL Server Integration Services
5 8 (3.33%) Power BI
5 8 (3.33%) SQL Server 2014
6 6 (2.50%) DB2
6 6 (2.50%) GIS
7 4 (1.67%) Blockchain
7 4 (1.67%) SQL Server Analysis Services
8 3 (1.25%) Big Data
9 2 (0.83%) Data Warehouse
9 2 (0.83%) EDRMS
9 2 (0.83%) Relational Database
10 1 (0.42%) Hadoop
10 1 (0.42%) MySQL
10 1 (0.42%) PostgreSQL
Development Applications
1 11 (4.58%) Visual Studio
2 5 (2.08%) JIRA
3 3 (1.25%) TeamCity
4 2 (0.83%) Git (software)
4 2 (0.83%) Selenium
4 2 (0.83%) Team Foundation Server
5 1 (0.42%) Atlassian Bamboo
5 1 (0.42%) Grunt
5 1 (0.42%) gulp
5 1 (0.42%) Hudson
5 1 (0.42%) Mercurial
5 1 (0.42%) YouTrack
General
1 86 (35.83%) Finance
2 47 (19.58%) Marketing
3 20 (8.33%) Manufacturing
4 18 (7.50%) Retail
5 16 (6.67%) Banking
6 12 (5.00%) Telecoms
7 6 (2.50%) Retail Banking
8 4 (1.67%) Financial Institution
9 2 (0.83%) Investment Banking
10 1 (0.42%) Advertising
10 1 (0.42%) Automotive
10 1 (0.42%) Back Office
10 1 (0.42%) Billing
10 1 (0.42%) Dutch Language
10 1 (0.42%) Electronics
10 1 (0.42%) Law
10 1 (0.42%) Local Government
Job Titles
1 75 (31.25%) Architect
2 71 (29.58%) Solutions Architect
3 67 (27.92%) Developer
4 53 (22.08%) SAP Architect
4 53 (22.08%) SAP Solutions Architect
5 33 (13.75%) CRM Architect
5 33 (13.75%) CRM Solutions Architect
5 33 (13.75%) SAP CRM Architect
6 25 (10.42%) .NET Developer
7 22 (9.17%) Analyst
8 19 (7.92%) Consultant
9 15 (6.25%) Commercial Architect
10 14 (5.83%) C# Developer
11 13 (5.42%) C# .NET Developer
12 11 (4.58%) Dynamics AX Consultant
12 11 (4.58%) ERP Consultant
12 11 (4.58%) Senior Developer
13 10 (4.17%) CRM Developer
13 10 (4.17%) Dynamics CRM Developer
13 10 (4.17%) SharePoint Developer
Libraries, Frameworks & Software Standards
1 46 (19.17%) .NET
2 27 (11.25%) ASP.NET
3 26 (10.83%) Web Services
4 24 (10.00%) ASP.NET MVC
5 19 (7.92%) HTML
6 18 (7.50%) CSS
7 16 (6.67%) AngularJS
7 16 (6.67%) React
8 15 (6.25%) jQuery
8 15 (6.25%) SOAP
9 12 (5.00%) .NET Core
9 12 (5.00%) ASP.NET Web API
10 11 (4.58%) .NET Framework
11 10 (4.17%) HTML5
11 10 (4.17%) Twitter Bootstrap
12 9 (3.75%) CSS3
12 9 (3.75%) JSON
12 9 (3.75%) LINQ
12 9 (3.75%) RESTful
13 8 (3.33%) REST
Miscellaneous
1 39 (16.25%) Analytical Skills
2 16 (6.67%) FMCG
3 13 (5.42%) Enterprise Software
4 12 (5.00%) Driving Licence
4 12 (5.00%) Mobile App
5 10 (4.17%) Management Information System
6 9 (3.75%) Hybrid Cloud
7 8 (3.33%) User Experience
8 6 (2.50%) Mainframe
9 5 (2.08%) Greenfield Project
10 1 (0.42%) Algorithms
10 1 (0.42%) Blackberry
10 1 (0.42%) EPoS
10 1 (0.42%) Fintech
10 1 (0.42%) Life Science
10 1 (0.42%) Social Media
10 1 (0.42%) TRADACOMS
Operating Systems
1 5 (2.08%) Windows
2 2 (0.83%) Android
2 2 (0.83%) Linux
2 2 (0.83%) Windows 7
2 2 (0.83%) Windows Server 2003
3 1 (0.42%) Apple iOS
3 1 (0.42%) Windows Server
3 1 (0.42%) Windows XP
Processes & Methodologies
1 47 (19.58%) Agile Software Development
2 45 (18.75%) IT Strategy
2 45 (18.75%) MVC
3 39 (16.25%) ERP
4 35 (14.58%) Project Management
5 33 (13.75%) Problem-Solving
6 31 (12.92%) SDLC
7 26 (10.83%) Coaching
8 25 (10.42%) Customer Requirements
8 25 (10.42%) Presales
9 24 (10.00%) Migration
10 23 (9.58%) Data Migration
11 22 (9.17%) Cybersecurity
12 21 (8.75%) Business Intelligence
13 20 (8.33%) E-Commerce
13 20 (8.33%) Escalation Management
13 20 (8.33%) Value Proposition
14 18 (7.50%) Logistics
15 15 (6.25%) Stakeholder Management
15 15 (6.25%) Web Development
Programming Languages
1 51 (21.25%) JavaScript
2 50 (20.83%) C#
3 38 (15.83%) SQL
4 10 (4.17%) TypeScript
5 6 (2.50%) Java
6 5 (2.08%) Apex Code
7 3 (1.25%) C
7 3 (1.25%) T-SQL
8 2 (0.83%) Python
8 2 (0.83%) X++
9 1 (0.42%) Perl
9 1 (0.42%) PHP
9 1 (0.42%) PowerShell
9 1 (0.42%) Ruby
9 1 (0.42%) SOQL
9 1 (0.42%) XPath
Qualifications
1 30 (12.50%) Degree
2 6 (2.50%) PRINCE2 Practitioner
3 5 (2.08%) Computer Science Degree
4 4 (1.67%) Master's Degree
5 2 (0.83%) PMI Certification
5 2 (0.83%) PMP
6 1 (0.42%) Security Cleared
Quality Assurance & Compliance
1 27 (11.25%) SLA
2 5 (2.08%) QA
3 2 (0.83%) COBIT
System Software
1 15 (6.25%) Docker
2 3 (1.25%) Active Directory
Systems Management
1 15 (6.25%) Kubernetes
2 8 (3.33%) Systems Management Server (SMS)
Vendors
1 82 (34.17%) Microsoft
2 55 (22.92%) SAP
3 26 (10.83%) Salesforce.com
4 12 (5.00%) Google
5 10 (4.17%) Oracle
6 8 (3.33%) hybris
7 6 (2.50%) Chordiant
7 6 (2.50%) Cognizant
8 2 (0.83%) IBM
9 1 (0.42%) Capita
9 1 (0.42%) Civica
9 1 (0.42%) Epicor
9 1 (0.42%) Hyperion
9 1 (0.42%) MuleSoft
9 1 (0.42%) Northgate
9 1 (0.42%) Orchard
9 1 (0.42%) PeopleSoft
9 1 (0.42%) Sage
9 1 (0.42%) Talend
9 1 (0.42%) VMware