The following table provides summary statistics for permanent job vacancies advertised in Scotland with a requirement for CRM skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited CRM over the 3 months to 28 March 2017 with a comparison to the same period in the previous 2 years.

Customer Relationship Management (CRM)
UK / Scotland
3 months to
28 Mar 2017
Same period 2016 Same period 2015
Rank 89 67 74
Rank change year-on-year -22 +7  
Permanent jobs citing CRM 47 100 92
As % of all permanent IT jobs advertised in Scotland 2.02% 3.41% 2.96%
As % of the Processes & Methodologies category 2.21% 3.77% 3.32%
Number of salaries quoted 29 51 52
Median salary £35,000 £37,500 £37,500
Median salary % change year-on-year -6.66% -  
90% offered a salary of more than £21,000 £25,000 £22,650
10% offered a salary of more than £60,000 £75,000 £55,000
UK excluding London median salary £45,000 £42,500 £45,000
% change year-on-year +5.88% -5.55%  

CRM is in the process and methodology skills category. The next table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Scotland with a requirement for process and methodology skills.

Process & Methodology Skills
Scotland
Permanent job vacancies with a requirement for process and methodology skills 2122 2654 2770
As % of all permanent IT job vacancies advertised in Scotland 91.35% 90.49% 89.04%
Number of salaries quoted 1322 1714 1688
Median salary £45,000 £46,000 £44,000
Median salary % change year-on-year -2.17% +4.54%  
90% offered a salary of more than £32,500 £32,500 £32,500
10% offered a salary of more than £70,000 £60,000 £65,000
UK excluding London median salary £45,000 £45,000 £43,000
% change year-on-year - +4.65%  

CRM
Job Vacancy Trend in Scotland

The job posting trend of jobs advertised in Scotland citing CRM as a proportion of all permanent or contract IT jobs with a match in the Processes & Methodologies category.

Job vacancy trend for CRM in Scotland

CRM
Salary Trend in Scotland

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing CRM in Scotland.

Salary trend for CRM in Scotland

CRM
Salary Histogram in Scotland

The salary distribution of IT jobs citing CRM in Scotland over the 3 months to 28 March 2017.

Salary histogram for CRM in Scotland

CRM
Job Locations in Scotland

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing CRM within the Scotland region over the 3 months to 28 March 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Edinburgh -4 23 £35,000 -6.66% 2
Glasgow -14 17 £35,000 - 3
Fife - 2 - -
Dundee +8 1 - - 1
Scottish Borders - 1 £42,500 - 1
CRM
UK

For the 6 months to 28 March 2017, IT jobs citing CRM also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Scotland region with a requirement for CRM.

1 24 (31.58%) Microsoft
2 22 (28.95%) Finance
3 21 (27.63%) SQL
3 21 (27.63%) Marketing
4 19 (25.00%) C#
5 18 (23.68%) .NET
6 17 (22.37%) SQL Server
7 16 (21.05%) Analytics
8 15 (19.74%) Business Intelligence
8 15 (19.74%) Dynamics CRM
9 14 (18.42%) ERP
10 13 (17.11%) SharePoint
10 13 (17.11%) CMS
11 12 (15.79%) SAP
12 11 (14.47%) Web Development
13 9 (11.84%) Agile Software Development
13 9 (11.84%) Project Management
13 9 (11.84%) CSS
13 9 (11.84%) XML
13 9 (11.84%) HTML
13 9 (11.84%) JavaScript
13 9 (11.84%) SLA
14 8 (10.53%) Oracle
14 8 (10.53%) Asset Management
14 8 (10.53%) Analytical Skills
15 7 (9.21%) Web Analytics
15 7 (9.21%) Sitecore
15 7 (9.21%) Microsoft Azure
15 7 (9.21%) ITIL
15 7 (9.21%) Windows

CRM
Co-occurring IT Skills in Scotland by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 13 (17.11%) CMS
1 13 (17.11%) SharePoint
2 6 (7.89%) Sitecore CMS
3 5 (6.58%) IIS
4 2 (2.63%) Oracle SOA Suite
5 1 (1.32%) Drupal
5 1 (1.32%) Umbraco
Applications
1 6 (7.89%) MS Office
2 5 (6.58%) MS Excel
3 2 (2.63%) MS Visio
4 1 (1.32%) MS PowerPoint
Business Applications
1 15 (19.74%) Dynamics CRM
2 5 (6.58%) SAP CRM
2 5 (6.58%) SAP SD
3 3 (3.95%) Sage 200
4 2 (2.63%) Sage CRM
5 1 (1.32%) assyst
5 1 (1.32%) Dynamics NAV
5 1 (1.32%) Eloqua
5 1 (1.32%) Line 500
5 1 (1.32%) NetSuite
5 1 (1.32%) Oracle Applications
5 1 (1.32%) Oracle ERP
5 1 (1.32%) Pegasus Opera
5 1 (1.32%) Sage BI
5 1 (1.32%) SAP Business One
Cloud Services
1 7 (9.21%) Microsoft Azure
2 5 (6.58%) SaaS
3 4 (5.26%) MailChimp
4 2 (2.63%) Amazon AWS
4 2 (2.63%) Google Cloud Platform
4 2 (2.63%) Office 365
Communications & Networking
1 2 (2.63%) ADSL
1 2 (2.63%) ATM
1 2 (2.63%) Internet
1 2 (2.63%) VPN
2 1 (1.32%) Intranet
2 1 (1.32%) WAN
Database & Business Intelligence
1 17 (22.37%) SQL Server
2 5 (6.58%) BusinessObjects Business Intelligence
2 5 (6.58%) SAP BW
2 5 (6.58%) SQL Server Reporting Services
3 4 (5.26%) Azure SQL Database
3 4 (5.26%) GIS
3 4 (5.26%) SQL Server Integration Services
4 2 (2.63%) MySQL
4 2 (2.63%) Oracle Database
4 2 (2.63%) RDBMS
4 2 (2.63%) Relational Database
4 2 (2.63%) SAP HANA
4 2 (2.63%) SQL Server Analysis Services
5 1 (1.32%) Big Data
5 1 (1.32%) Data Mining
5 1 (1.32%) Data Warehouse
5 1 (1.32%) DTS
5 1 (1.32%) SQL Server 2005
5 1 (1.32%) SQL Server 2016
Development Applications
1 4 (5.26%) PowerBuilder
2 2 (2.63%) Subversion
2 2 (2.63%) Visual Studio
3 1 (1.32%) Bitbucket
3 1 (1.32%) Git (software)
3 1 (1.32%) Grunt
3 1 (1.32%) gulp
3 1 (1.32%) Jenkins
3 1 (1.32%) Selenium
3 1 (1.32%) SQL Server Management Studio (SSMS)
3 1 (1.32%) Team Foundation Server
General
1 22 (28.95%) Finance
2 21 (27.63%) Marketing
3 4 (5.26%) Advertising
3 4 (5.26%) Banking
4 2 (2.63%) Retail
4 2 (2.63%) Telecoms
5 1 (1.32%) Back Office
5 1 (1.32%) Billing
Job Titles
1 16 (21.05%) Developer
2 11 (14.47%) Analyst
3 8 (10.53%) Consultant
3 8 (10.53%) Support Analyst
4 7 (9.21%) .NET Developer
4 7 (9.21%) Architect
5 6 (7.89%) ASP.NET Developer
5 6 (7.89%) Technical Leader
6 5 (6.58%) CRM Architect
6 5 (6.58%) CRM Solutions Architect
6 5 (6.58%) SAP Architect
6 5 (6.58%) SAP Solutions Architect
6 5 (6.58%) Solutions Architect
7 4 (5.26%) Applications Support
7 4 (5.26%) Applications Support Analyst
7 4 (5.26%) CRM Developer
7 4 (5.26%) Dynamics CRM Developer
7 4 (5.26%) Head of IT
7 4 (5.26%) Marketing Manager
8 3 (3.95%) SQL DBA
Libraries, Frameworks & Software Standards
1 18 (23.68%) .NET
2 9 (11.84%) CSS
2 9 (11.84%) HTML
2 9 (11.84%) XML
3 6 (7.89%) ASP.NET
4 5 (6.58%) AngularJS
5 4 (5.26%) ASP.NET Core
5 4 (5.26%) ASP.NET MVC 5
5 4 (5.26%) jQuery
6 3 (3.95%) HTML5
6 3 (3.95%) JSON
6 3 (3.95%) Web Services
7 2 (2.63%) Ajax
7 2 (2.63%) Hibernate
7 2 (2.63%) J2EE
7 2 (2.63%) SOAP
7 2 (2.63%) Spring
7 2 (2.63%) Struts
7 2 (2.63%) WSDL
7 2 (2.63%) XSD
Miscellaneous
1 8 (10.53%) Analytical Skills
2 6 (7.89%) Enterprise Software
2 6 (7.89%) Social Media
3 4 (5.26%) Fintech
3 4 (5.26%) Hybrid Cloud
4 3 (3.95%) Management Information System
4 3 (3.95%) User Experience
4 3 (3.95%) Virtual Team
5 2 (2.63%) Blackberry
5 2 (2.63%) Data Centre
5 2 (2.63%) EMV
5 2 (2.63%) Smartcard
5 2 (2.63%) Video Conferencing
6 1 (1.32%) Clustering
6 1 (1.32%) Computer Science
6 1 (1.32%) iPhone
6 1 (1.32%) Mobile App
Operating Systems
1 7 (9.21%) Windows
2 3 (3.95%) Windows Server
2 3 (3.95%) Windows Server 2008
3 2 (2.63%) Linux
3 2 (2.63%) Windows 7
4 1 (1.32%) AIX
4 1 (1.32%) Windows Server 2003
4 1 (1.32%) Windows Server 2012
Processes & Methodologies
1 16 (21.05%) Analytics
2 15 (19.74%) Business Intelligence
3 14 (18.42%) ERP
4 11 (14.47%) Web Development
5 9 (11.84%) Agile Software Development
5 9 (11.84%) Project Management
6 8 (10.53%) Asset Management
7 7 (9.21%) ITIL
7 7 (9.21%) Web Analytics
8 6 (7.89%) IT Strategy
8 6 (7.89%) Migration
8 6 (7.89%) MVC
8 6 (7.89%) Service Management
8 6 (7.89%) SOA
9 5 (6.58%) B2B
9 5 (6.58%) Disaster Recovery
9 5 (6.58%) Order to Cash
9 5 (6.58%) Software Engineering
9 5 (6.58%) Stakeholder Management
9 5 (6.58%) Use Case
Programming Languages
1 21 (27.63%) SQL
2 19 (25.00%) C#
3 9 (11.84%) JavaScript
4 6 (7.89%) Java
4 6 (7.89%) VB.NET
4 6 (7.89%) VBA
5 5 (6.58%) VB
6 4 (5.26%) C
6 4 (5.26%) TypeScript
7 3 (3.95%) C++
7 3 (3.95%) PowerShell
8 2 (2.63%) PHP
8 2 (2.63%) PL/SQL
8 2 (2.63%) Python
8 2 (2.63%) T-SQL
Qualifications
1 4 (5.26%) Degree
2 2 (2.63%) CISSP
2 2 (2.63%) MCP
2 2 (2.63%) Microsoft Certification
3 1 (1.32%) MBA
3 1 (1.32%) PMI Certification
3 1 (1.32%) PMP
Quality Assurance & Compliance
1 9 (11.84%) SLA
2 1 (1.32%) Data Quality
2 1 (1.32%) QA
System Software
1 3 (3.95%) Active Directory
2 2 (2.63%) Hyper-V
2 2 (2.63%) VMware ESXi
Systems Management
1 2 (2.63%) Ansible
1 2 (2.63%) Opscode Chef
1 2 (2.63%) Puppet
2 1 (1.32%) SCOM
Vendors
1 24 (31.58%) Microsoft
2 12 (15.79%) SAP
3 8 (10.53%) Oracle
4 7 (9.21%) Sitecore
5 5 (6.58%) Twitter
6 4 (5.26%) Sage
7 3 (3.95%) Cisco
8 2 (2.63%) Google
8 2 (2.63%) iManage
8 2 (2.63%) Interwoven
8 2 (2.63%) MobileIron
8 2 (2.63%) Salesforce.com
9 1 (1.32%) Apple
9 1 (1.32%) Epicor
9 1 (1.32%) IBM
9 1 (1.32%) Infor
9 1 (1.32%) Pegasus
9 1 (1.32%) Salesforce Marketing Cloud
Glasgow, Lanarkshire
Cathcart Associates Ltd
Posted: 5 days ago
Dundee, Angus
Search Consultancy
Salary: excellent salary and benefits
Posted: 6 days ago
Glasgow, Lanarkshire
Evolution Recruitment Solutions
Salary: 25,000 - 35,000
Posted: 5 days ago
Edinburgh
Recruitment Genius Ltd
Salary: £35000 - £55000 per annum
Posted: 4 days ago
Broxburn, West Lothian
Deerfoot IT Resources Ltd
Salary: £32000 - £40000 per annum
Posted: 6 days ago
Edinburgh
Cathcart Associates
Salary: £25000 - £30000 per annum
Posted: 11 days ago
Glasgow
Cathcart Associates
Salary: £40000 - £50000 per annum + Benefits
Posted: 22 days ago
Selkirk
Cathcart Associates
Salary: £35000 - £50000 per annum
Posted: 26 days ago