The median annual salary for a Technical Support was £30,000 in advertised job vacancies during the 3 months to 26 April 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Technical Support
UK
3 months to
26 Apr 2017
Same period 2016 Same period 2015
Rank 425 366 337
Rank change year-on-year -59 -29  
Permanent jobs requiring a Technical Support 530 897 1049
As % of all permanent IT jobs advertised in the UK 0.61% 0.86% 0.95%
As % of the Job Titles category 0.64% 0.90% 0.98%
Number of salaries quoted 421 794 904
Median salary £30,000 £30,000 £32,000
Median salary % change year-on-year - -6.25%  
90% offered a salary of more than £21,500 £20,480 £20,500
10% offered a salary of more than £52,500 £50,000 £48,500
UK excluding London median salary £30,000 £27,500 £30,000
% change year-on-year +9.09% -8.33%  

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
UK
Permanent job vacancies with a job title containing a recognized job role 83193 100058 106919
As % of all permanent IT job vacancies advertised in the UK 96.30% 96.32% 96.55%
Number of salaries quoted 69089 83978 87229
Median salary £45,000 £45,000 £45,000
90% offered a salary of more than £27,500 £27,500 £26,500
10% offered a salary of more than £72,500 £70,000 £70,000
UK excluding London median salary £42,500 £41,500 £40,000
% change year-on-year +2.40% +3.75%  

Technical Support
Job Vacancy Trend

The job posting trend of jobs advertised that featured Technical Support in the job title.

Job vacancy trend for Technical Support in the UK

Technical Support
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support.

Salary trend for Technical Support in the UK

Technical Support
Salary Histogram

The salary distribution of IT jobs citing Technical Support over the 3 months to 26 April 2017.

Salary histogram for Technical Support in the UK

Technical Support
Top 30 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Technical Support within the UK over the 3 months to 26 April 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -64 502 £30,000 -3.22% 68
London -28 174 £30,750 -18.00% 17
South East -23 158 £32,500 +10.16% 14
Berkshire -2 75 £40,000 +23.07% 2
Reading +22 55 £35,250 +8.46% 2
East of England -8 54 £27,000 -22.85% 8
Surrey +8 34 £32,500 +18.18% 2
South West +6 34 £26,000 -13.33% 5
West Midlands +19 28 £31,000 +21.56% 9
Hampshire -8 25 £27,750 +11.00% 4
City of London +19 24 £32,000 +1.58% 4
Yorkshire -17 24 £21,500 -4.44% 4
Bristol +17 19 £30,000 - 3
Cambridgeshire +16 19 £32,500 -7.14% 3
Hertfordshire -10 16 £22,500 -35.71% 1
East Midlands +11 15 £25,331 -36.67% 4
Basingstoke +4 14 £27,500 +44.73% 1
North West -51 14 £27,750 +15.62% 5
North Yorkshire +16 11 £21,000 -16.00% 1
Cambridge -2 11 £27,000 -22.85% 2
West Yorkshire -14 11 £22,500 +2.27% 3
Wales -17 11 £45,000 +73.07% 1
Suffolk +27 10 £35,000 -
Buckinghamshire +5 10 £32,500 +49.42% 4
South Wales +1 10 £45,000 +73.07% 1
Scotland +5 9 £32,500 - 1
Peterborough +17 8 £32,500 - 1
Nottingham +7 8 £25,331 -36.67% 2
Nottinghamshire -3 8 £25,331 -36.67% 2
Manchester -39 8 £26,500 -30.26% 3

Technical Support Skill Set
Top 30 Co-occurring IT Skills

For the 6 months to 26 April 2017, Technical Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads featuring Technical Support in the job title.

1 559 (52.00%) Windows
2 389 (36.19%) Microsoft
3 336 (31.26%) Active Directory
4 256 (23.81%) SQL
5 231 (21.49%) Windows Server
6 213 (19.81%) VMware
7 193 (17.95%) Linux
8 186 (17.30%) ITIL
9 161 (14.98%) Windows Server 2012
10 154 (14.33%) Finance
11 141 (13.12%) SQL Server
12 137 (12.74%) Windows 7
13 136 (12.65%) Cisco
14 135 (12.56%) MS Exchange
15 130 (12.09%) VMware Infrastructure
16 129 (12.00%) Degree
17 128 (11.91%) Microsoft Office
18 124 (11.53%) Windows Server 2008
19 121 (11.26%) Firewall
20 114 (10.60%) SLA
21 111 (10.33%) Office 365
22 100 (9.30%) DNS
22 100 (9.30%) Microsoft Certification
23 93 (8.65%) TCP/IP
24 92 (8.56%) Citrix
25 91 (8.47%) LAN
26 88 (8.19%) Cisco Certification
27 87 (8.09%) Hyper-V
27 87 (8.09%) Analytical Skills
28 81 (7.53%) Java

Technical Support Skill Set
Co-occurring IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 135 (12.56%) MS Exchange
2 70 (6.51%) IIS
3 56 (5.21%) Exchange Server 2010
4 49 (4.56%) Tomcat
5 48 (4.47%) Exchange Server 2013
6 37 (3.44%) WebSphere
7 30 (2.79%) JBoss
8 29 (2.70%) SharePoint
9 27 (2.51%) Skype for Business
10 25 (2.33%) Apache
11 20 (1.86%) Blackberry Enterprise Server
11 20 (1.86%) Oracle SOA Suite
12 18 (1.67%) Exchange Server 2007
13 15 (1.40%) WebLogic
14 10 (0.93%) CMS
15 6 (0.56%) Exchange Server 2003
15 6 (0.56%) IBM Notes
16 5 (0.47%) Site Server
17 4 (0.37%) IBM Domino
17 4 (0.37%) Joomla!
Applications
1 128 (11.91%) Microsoft Office
2 35 (3.26%) Microsoft Excel
3 25 (2.33%) Microsoft PowerPoint
4 11 (1.02%) MS Visio
5 9 (0.84%) Mozilla Thunderbird
6 1 (0.093%) AutoCAD
6 1 (0.093%) Pro/ENGINEER
6 1 (0.093%) PTC Creo
6 1 (0.093%) Spreadsheet
6 1 (0.093%) Vectorworks
Business Applications
1 23 (2.14%) RiskWrite
2 7 (0.65%) Dynamics NAV
2 7 (0.65%) Unit4 Business World
3 5 (0.47%) Dynamics CRM
3 5 (0.47%) Northgate Housing
4 4 (0.37%) Loan IQ
4 4 (0.37%) Oracle EBS R12
5 3 (0.28%) Oracle Payables
5 3 (0.28%) Oracle Receivables
6 2 (0.19%) Dynamics AX
6 2 (0.19%) JDE EnterpriseOne
6 2 (0.19%) Magento
6 2 (0.19%) NetSuite
6 2 (0.19%) Oracle Applications
6 2 (0.19%) Oracle ERP
6 2 (0.19%) Oracle General Ledger
6 2 (0.19%) Postilion
6 2 (0.19%) SAP Oil and Gas
6 2 (0.19%) Temenos T24
7 1 (0.093%) Oracle EBS
Cloud Services
1 111 (10.33%) Office 365
2 49 (4.56%) SaaS
3 29 (2.70%) Microsoft Azure
4 10 (0.93%) Amazon AWS
5 8 (0.74%) Mimecast
6 7 (0.65%) GitHub
7 6 (0.56%) Cloud Computing
8 3 (0.28%) G Suite
9 2 (0.19%) Adobe Creative Cloud
9 2 (0.19%) Boomi
10 1 (0.093%) Dynamics 365
10 1 (0.093%) OneDrive
Communications & Networking
1 121 (11.26%) Firewall
2 100 (9.30%) DNS
3 93 (8.65%) TCP/IP
4 91 (8.47%) LAN
5 74 (6.88%) WAN
6 68 (6.33%) Internet
7 66 (6.14%) SAN
8 55 (5.12%) DHCP
9 43 (4.00%) HTTP
9 43 (4.00%) VoIP
10 29 (2.70%) VPN
11 28 (2.60%) Wi-Fi
12 27 (2.51%) FTP
12 27 (2.51%) Wireless
13 25 (2.33%) LDAP
14 23 (2.14%) Network Security
15 22 (2.05%) Skype
15 22 (2.05%) SMTP
16 20 (1.86%) SSL
17 18 (1.67%) NAS
Database & Business Intelligence
1 141 (13.12%) SQL Server
2 22 (2.05%) MySQL
3 18 (1.67%) Oracle Database
4 17 (1.58%) Relational Database
5 14 (1.30%) SQL Server 2008
6 11 (1.02%) SQL Server 2012
7 8 (0.74%) DB2
7 8 (0.74%) SQL Server 2014
8 7 (0.65%) Big Data
8 7 (0.65%) MongoDB
8 7 (0.65%) MS Access
9 5 (0.47%) SQL Server 2005
9 5 (0.47%) SQL Server Reporting Services
10 4 (0.37%) BusinessObjects
10 4 (0.37%) Data Warehouse
10 4 (0.37%) Oracle Reports
11 3 (0.28%) Informix
11 3 (0.28%) NoSQL
11 3 (0.28%) PostgreSQL
12 2 (0.19%) Oracle Exadata
Development Applications
1 44 (4.09%) Eclipse
2 24 (2.23%) Maven
3 23 (2.14%) VersionOne
4 20 (1.86%) IntelliJ
4 20 (1.86%) NetBeans
5 18 (1.67%) JIRA
6 8 (0.74%) PROIV
7 7 (0.65%) Firebug
7 7 (0.65%) Jenkins
7 7 (0.65%) MSI
7 7 (0.65%) Oracle Forms
8 5 (0.47%) Git (software)
9 4 (0.37%) Subversion
9 4 (0.37%) Visual Studio
10 2 (0.19%) Team Foundation Server
10 2 (0.19%) WebSpeed
11 1 (0.093%) Android Studio
11 1 (0.093%) GitLab
11 1 (0.093%) InstallShield
11 1 (0.093%) Selenium
General
1 154 (14.33%) Finance
2 74 (6.88%) Telecoms
3 42 (3.91%) Manufacturing
4 35 (3.26%) Banking
5 32 (2.98%) French Language
6 28 (2.60%) Retail
7 18 (1.67%) Law
8 15 (1.40%) German Language
9 14 (1.30%) Legal
9 14 (1.30%) Marketing
10 11 (1.02%) Spanish Language
11 10 (0.93%) Back Office
12 9 (0.84%) Italian Language
13 8 (0.74%) Advertising
14 7 (0.65%) Electronics
15 6 (0.56%) Games
15 6 (0.56%) Investment Banking
16 5 (0.47%) Portuguese Language
17 4 (0.37%) Mandarin Language
17 4 (0.37%) Pharmaceutical
Libraries, Frameworks & Software Standards
1 50 (4.65%) Web Services
1 50 (4.65%) XML
2 47 (4.37%) HTML
3 33 (3.07%) .NET
4 31 (2.88%) CSS
5 26 (2.42%) Spring
6 25 (2.33%) SOAP
7 21 (1.95%) Java EE
7 21 (1.95%) REST
8 20 (1.86%) Java SE
8 20 (1.86%) JMS
9 9 (0.84%) ASP.NET
9 9 (0.84%) Middleware
10 8 (0.74%) JSON
11 7 (0.65%) JSP
11 7 (0.65%) RESTful
12 5 (0.47%) COM
12 5 (0.47%) EDI
12 5 (0.47%) Hibernate
12 5 (0.47%) HTML5
Miscellaneous
1 87 (8.09%) Analytical Skills
2 54 (5.02%) Enterprise Software
3 49 (4.56%) Computer Science
4 46 (4.28%) Clustering
5 36 (3.35%) Management Information System
6 31 (2.88%) Blackberry
6 31 (2.88%) Data Centre
7 27 (2.51%) iSeries
8 22 (2.05%) iPad
9 18 (1.67%) Driving Licence
10 16 (1.49%) Linux Command Line
11 11 (1.02%) iPhone
11 11 (1.02%) PKI
11 11 (1.02%) Replication
12 10 (0.93%) Enterprise Storage
12 10 (0.93%) Handset
12 10 (0.93%) Video Conferencing
13 9 (0.84%) Fat Client
13 9 (0.84%) Thin Client
14 8 (0.74%) Fintech
Operating Systems
1 559 (52.00%) Windows
2 231 (21.49%) Windows Server
3 193 (17.95%) Linux
4 161 (14.98%) Windows Server 2012
5 137 (12.74%) Windows 7
6 124 (11.53%) Windows Server 2008
7 77 (7.16%) Unix
8 65 (6.05%) Windows 10
9 48 (4.47%) Android
10 42 (3.91%) Windows Server 2003
11 41 (3.81%) Windows 8
12 40 (3.72%) Mac OS X
13 37 (3.44%) Apple iOS
14 25 (2.33%) Solaris
15 22 (2.05%) AIX
16 14 (1.30%) Mac OS
17 11 (1.02%) HPUX
17 11 (1.02%) Red Hat Enterprise Linux
17 11 (1.02%) Windows XP
18 7 (0.65%) IRIX
Processes & Methodologies
1 186 (17.30%) ITIL
2 59 (5.49%) Service Delivery
3 57 (5.30%) Problem Management
4 47 (4.37%) Incident Management
5 39 (3.63%) Project Management
6 36 (3.35%) Mentoring
7 35 (3.26%) Service Management
8 29 (2.70%) Disaster Recovery
8 29 (2.70%) Open Source
9 28 (2.60%) Change Control
9 28 (2.60%) CRM
10 26 (2.42%) Performance Tuning
11 25 (2.33%) Change Management
11 25 (2.33%) High Availability
11 25 (2.33%) Time Management
12 24 (2.23%) Trend Analysis
13 21 (1.95%) Agile Software Development
13 21 (1.95%) Data Protection
13 21 (1.95%) Line Management
13 21 (1.95%) Presales
Programming Languages
1 256 (23.81%) SQL
2 81 (7.53%) Java
3 41 (3.81%) PowerShell
4 40 (3.72%) JavaScript
5 31 (2.88%) C#
6 30 (2.79%) Python
7 23 (2.14%) PHP
8 17 (1.58%) Bash Shell
8 17 (1.58%) Perl
9 16 (1.49%) VB
10 15 (1.40%) T-SQL
11 11 (1.02%) C
11 11 (1.02%) C++
12 10 (0.93%) Ruby
13 5 (0.47%) VBA
14 4 (0.37%) Delphi
14 4 (0.37%) Pascal
14 4 (0.37%) PL/SQL
14 4 (0.37%) Shell Script
15 2 (0.19%) VBScript
Qualifications
1 129 (12.00%) Degree
2 100 (9.30%) Microsoft Certification
3 88 (8.19%) Cisco Certification
4 67 (6.23%) CCNA
5 62 (5.77%) MCSE
6 40 (3.72%) MCP
7 28 (2.60%) ITIL Foundation Certificate
8 26 (2.42%) VMware Certified Professional (VCP)
9 22 (2.05%) MCSA
10 21 (1.95%) Security Cleared
11 18 (1.67%) ITIL Certification
12 14 (1.30%) CCNP
13 13 (1.21%) SC Cleared
14 9 (0.84%) CompTIA Security+
14 9 (0.84%) Security+ Certification
15 8 (0.74%) MCITP
15 8 (0.74%) Network+ Certification
16 7 (0.65%) CISSP
17 6 (0.56%) MCDST
18 5 (0.47%) HND
Quality Assurance & Compliance
1 114 (10.60%) SLA
2 15 (1.40%) ISO/IEC 27001
3 12 (1.12%) QA
4 5 (0.47%) Sarbanes-Oxley
5 3 (0.28%) Basel II
5 3 (0.28%) Basel III
5 3 (0.28%) BS25999
5 3 (0.28%) ISO 9001
6 2 (0.19%) Disclosure Scotland
6 2 (0.19%) PMO
7 1 (0.093%) Data Quality
7 1 (0.093%) PCI DSS
7 1 (0.093%) SSAE 16
System Software
1 336 (31.26%) Active Directory
2 130 (12.09%) VMware Infrastructure
3 87 (8.09%) Hyper-V
4 30 (2.79%) VMware ESXi
5 26 (2.42%) vSphere
6 25 (2.33%) XenApp
7 14 (1.30%) VMware ESX
8 13 (1.21%) XenServer
9 12 (1.12%) Terminal Services
10 9 (0.84%) Virtual Desktop
11 7 (0.65%) Virtual Machines
12 6 (0.56%) XenDesktop
13 5 (0.47%) Virtual Servers
14 4 (0.37%) IMail Server
14 4 (0.37%) Samba
15 3 (0.28%) Microsoft App-V
15 3 (0.28%) Terminal Server
16 2 (0.19%) FreeRADIUS
16 2 (0.19%) NFS
17 1 (0.093%) MDaemon
Systems Management
1 46 (4.28%) SCCM
2 44 (4.09%) Backup Exec
3 16 (1.49%) Norton AntiVirus
4 13 (1.21%) NetBackup
5 11 (1.02%) HP Data Protector
5 11 (1.02%) Microsoft Clustering
6 10 (0.93%) Nagios
7 9 (0.84%) OpenView
7 9 (0.84%) Tivoli Storage Manager
8 8 (0.74%) vCenter Server
9 7 (0.65%) Microsoft Intune
9 7 (0.65%) Puppet
10 6 (0.56%) SCSM
10 6 (0.56%) WSUS
11 5 (0.47%) Cisco CUCM
11 5 (0.47%) EMC NetWorker
11 5 (0.47%) McAfee ePO
11 5 (0.47%) SCOM
11 5 (0.47%) Symantec Endpoint Protection
11 5 (0.47%) Tivoli
Vendors
1 389 (36.19%) Microsoft
2 213 (19.81%) VMware
3 136 (12.65%) Cisco
4 92 (8.56%) Citrix
5 76 (7.07%) Oracle
6 60 (5.58%) HP
7 40 (3.72%) Veeam
8 37 (3.44%) IBM
9 32 (2.98%) Apple
9 32 (2.98%) EMC
10 31 (2.88%) NetApp
11 30 (2.79%) Dell
11 30 (2.79%) Symantec
12 25 (2.33%) Veritas
13 24 (2.23%) Remedy
14 21 (1.95%) Juniper
15 20 (1.86%) BEA
15 20 (1.86%) TIBCO
16 19 (1.77%) CheckPoint
17 18 (1.67%) Intel Security
London
Hays Finance Technology
Posted: 14 hours ago
Leamington Spa, Warwickshire
ninesharp
Salary: £35000 - £45000 per annum + excellent benefits
Posted: 11 hours ago
City, London
Quant Capital
Salary: Up to £55,000 per annum + bonus (12 month fixed term contract to begin
Posted: 6 hours ago
Leeds, West Yorkshire
Itecco
Salary: £25000 - £30000 per annum
Posted: 6 hours ago
Camberley, Surrey
Dane Partnership
Salary: Salary c32k (negotiable upwards dependent upon experience)
Posted: 12 hours ago
Solihull, West Midlands (County)
Informatiq Consulting
Salary: £30000 - £40000 per annum + bonus, pension, healthcare
Posted: 6 hours ago
Newcastle Upon Tyne, Tyne and Wear
Solutions Recruitment
Salary: From £22,000 to £25,000 per annum
Posted: Yesterday
Reading, Berkshire
83Zero
Salary: From £40,000 to £50,000 per annum + Excellent Company Benefits
Posted: 6 hours ago
Warwick, Warwickshire
Millshill Recruitment Ltd
Salary: £23000 - £26000 per annum
Posted: Yesterday
Macclesfield, Cheshire
Douglas-Scott
Salary: £20000 - £30000 per annum + Good Package
Posted: 12 hours ago
York, North Yorkshire
The Bridge Ltd
Salary: From £25,000 to £35,000 per annum
Posted: Yesterday
City, London
blu digital
Salary: From £30,000 to £35,000 per annum
Posted: Yesterday
Andover, Hampshire
Trust In Soda
Salary: £45,000 per annum
Posted: Yesterday
Altrincham, Cheshire
Applause IT Innovation
Salary: £20000 - £26000 per annum + Pension, Medical, Dental
Posted: Yesterday
Solihull, West Midlands (County)
Burns Sheehan
Salary: £30000.00 - £40000.00 per annum + Flexible Hours
Posted: Yesterday
Colchester, Essex
Information Technology Services
Salary: £40k - 50k per year + Benefits
Posted: Yesterday
St. Albans, Hertfordshire
Understanding Recruitment
Salary: £20000.00 - £26000.00 per annum + benefits
Posted: 2 days ago
London
Talent Point Ltd
Salary: £30000.00 - £45000 per annum + Bens
Posted: Yesterday
Reading, Berkshire
83Zero
Salary: From £30,000 to £40,000 per annum + Company Benefits
Posted: 2 days ago
Wakefield, West Yorkshire
Card Factory
Salary: Up to £25,000 per annum Dependant on experience
Posted: 2 days ago
Solihull, West Midlands (County)
Senitor Associates
Salary: £18000 - £25000 per annum + Great Company + Bonus
Posted: 5 days ago
Rochdale, Lancashire
Zen Internet Ltd
Salary: Up to £22,000 per annum depending on experience + benefits
Posted: Yesterday
London
Understanding Recruitment
Salary: £24000.00 - £26000.00 per annum + Benefits
Posted: 2 days ago
Buckingham, Buckinghamshire
Bluetownonline
Salary: £22760 - £24000 per annum
Posted: Yesterday
Nottingham, Nottinghamshire
Senitor Associates
Salary: £23000 - £27000 per annum
Posted: 5 days ago
Northampton, Northamptonshire
Miller Maxwell Ltd
Salary: From £40,000 to £45,000 per annum
Posted: 2 days ago
Cheltenham, Gloucestershire
Douglas-Scott
Salary: £18000 - £22000 per annum + Good Package
Posted: 5 days ago
Gloucester, Gloucestershire
ANSON MCCADE
Salary: UKP 60000 per year
Posted: 6 days ago
Oxford, Oxfordshire
Tindall IT Resourcing
Salary: From £18,000 to £23,000 per annum GBP 23K +Extensive benefits!
Posted: 5 days ago
Leicester, Leicestershire
Blues Point Ltd
Salary: From £18,000 to £23,000 per annum + benefits
Posted: 6 days ago