Technical Support
UK
The median Technical Support salary in the UK is £35,000 per year, according to job vacancies posted during the 6 months leading to 26 July 2024.
The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.
| 6 months to 26 Jul 2024 |
Same period 2023 | Same period 2022 | |
|---|---|---|---|
| Rank | 234 | 518 | 591 |
| Rank change year-on-year | +284 | +73 | +14 |
| Permanent jobs requiring a Technical Support | 1,051 | 415 | 921 |
| As % of all permanent jobs advertised in the UK | 1.16% | 0.51% | 0.53% |
| As % of the Job Titles category | 1.23% | 0.56% | 0.55% |
| Number of salaries quoted | 826 | 270 | 482 |
| 10th Percentile | £25,000 | £25,675 | £21,625 |
| 25th Percentile | £28,000 | £28,921 | £25,000 |
| Median annual salary (50th Percentile) | £35,000 | £35,500 | £32,750 |
| Median % change year-on-year | -1.41% | +8.40% | +0.77% |
| 75th Percentile | £45,000 | £47,500 | £43,750 |
| 90th Percentile | £50,000 | £60,000 | £59,750 |
| UK excluding London median annual salary | £35,000 | £35,000 | £31,000 |
| % change year-on-year | - | +12.90% | +3.33% |
All Permanent IT Job Vacancies
UK
For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.
| Permanent vacancies in the UK with a recognized job title | 85,709 | 74,085 | 167,386 |
| % of permanent jobs with a recognized job title | 94.83% | 91.81% | 95.50% |
| Number of salaries quoted | 58,134 | 51,472 | 87,435 |
| 10th Percentile | £30,000 | £32,500 | £32,500 |
| 25th Percentile | £40,000 | £43,800 | £43,750 |
| Median annual salary (50th Percentile) | £55,000 | £60,000 | £60,000 |
| Median % change year-on-year | -8.33% | - | +9.09% |
| 75th Percentile | £71,250 | £80,000 | £78,750 |
| 90th Percentile | £90,000 | £100,000 | £95,000 |
| UK excluding London median annual salary | £50,000 | £53,000 | £52,000 |
| % change year-on-year | -5.66% | +1.92% | +9.47% |
Technical Support
Job Vacancy Trend
Job postings that featured Technical Support in the job title as a proportion of all IT jobs advertised.
Technical Support
Salary Trend
3-month moving average salary quoted in jobs citing Technical Support.
Technical Support
Salary Histogram
Salary distribution for jobs citing Technical Support over the 6 months to 26 July 2024.
Technical Support
Top 18 Job Locations
The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Technical Support within the UK over the 6 months to 26 July 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.
| Location | Rank Change on Same Period Last Year |
Matching Permanent IT Job Ads |
Median Salary Past 6 Months |
Median Salary % Change on Same Period Last Year |
Live Jobs |
|---|---|---|---|---|---|
| England | +266 | 952 | £35,520 | +1.49% | 122 |
| UK excluding London | +209 | 940 | £35,000 | - | 128 |
| North of England | +158 | 278 | £36,250 | +7.41% | 36 |
| South East | +87 | 194 | £38,000 | -5.00% | 32 |
| Midlands | +115 | 182 | £35,000 | +27.27% | 21 |
| Work from Home | +95 | 173 | £40,000 | +2.56% | 50 |
| North West | +124 | 169 | £40,000 | +45.45% | 22 |
| West Midlands | +80 | 114 | £42,253 | +53.65% | 11 |
| South West | +57 | 112 | £30,000 | -23.08% | 14 |
| London | +98 | 94 | £37,500 | -6.25% | 6 |
| East of England | +46 | 90 | £35,000 | +45.83% | 20 |
| Yorkshire | +78 | 79 | £31,500 | -10.00% | 11 |
| East Midlands | +36 | 68 | £32,500 | +18.18% | 10 |
| Scotland | -26 | 43 | £30,000 | -33.33% | 4 |
| North East | +17 | 30 | £40,000 | -13.51% | 3 |
| Wales | +46 | 27 | £35,000 | -12.50% | 4 |
| Isle of Man | - | 8 | £45,000 | - | |
| Northern Ireland | +18 | 6 | £34,500 | -13.75% | 4 |
Technical Support Skill Set
Top 30 Co-occurring Skills and Capabilities
For the 6 months to 26 July 2024, Technical Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads featuring Technical Support in the job title.
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Technical Support Skill Set
Co-occurring Skills and Capabilities by Category
The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:
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