Technical Support
UK
The median Technical Support salary in the UK is £38,000 per year, according to job vacancies posted during the 6 months leading to 20 January 2025.
The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.
| 6 months to 20 Jan 2025 |
Same period 2024 | Same period 2023 | |
|---|---|---|---|
| Rank | 319 | 373 | 601 |
| Rank change year-on-year | +54 | +228 | +7 |
| Permanent jobs requiring a Technical Support | 576 | 480 | 458 |
| As % of all permanent jobs advertised in the UK | 0.89% | 0.76% | 0.42% |
| As % of the Job Titles category | 0.96% | 0.79% | 0.45% |
| Number of salaries quoted | 264 | 420 | 289 |
| 10th Percentile | £25,400 | £24,000 | £23,079 |
| 25th Percentile | £30,000 | £27,000 | £26,500 |
| Median annual salary (50th Percentile) | £38,000 | £33,500 | £33,500 |
| Median % change year-on-year | +13.43% | - | +3.08% |
| 75th Percentile | £50,000 | £46,250 | £45,000 |
| 90th Percentile | £53,375 | £56,250 | £57,500 |
| UK excluding London median annual salary | £37,547 | £32,500 | £30,875 |
| % change year-on-year | +15.53% | +5.26% | +2.92% |
All Permanent IT Job Vacancies
UK
For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.
| Permanent vacancies in the UK with a recognized job title | 60,228 | 60,453 | 102,881 |
| % of permanent jobs with a recognized job title | 92.84% | 95.37% | 95.20% |
| Number of salaries quoted | 27,707 | 44,716 | 67,011 |
| 10th Percentile | £35,000 | £30,000 | £33,250 |
| 25th Percentile | £45,000 | £40,988 | £45,000 |
| Median annual salary (50th Percentile) | £58,033 | £57,000 | £60,000 |
| Median % change year-on-year | +1.81% | -5.00% | - |
| 75th Percentile | £77,500 | £75,000 | £82,500 |
| 90th Percentile | £96,250 | £95,000 | £100,000 |
| UK excluding London median annual salary | £53,500 | £50,000 | £52,656 |
| % change year-on-year | +7.00% | -5.04% | +5.31% |
Technical Support
Job Vacancy Trend
Job postings that featured Technical Support in the job title as a proportion of all IT jobs advertised.
Technical Support
Salary Trend
3-month moving average salary quoted in jobs citing Technical Support.
Technical Support
Salary Histogram
Salary distribution for jobs citing Technical Support over the 6 months to 20 January 2025.
Technical Support
Top 19 Job Locations
The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Technical Support within the UK over the 6 months to 20 January 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.
| Location | Rank Change on Same Period Last Year |
Matching Permanent IT Job Ads |
Median Salary Past 6 Months |
Median Salary % Change on Same Period Last Year |
Live Jobs |
|---|---|---|---|---|---|
| UK excluding London | +45 | 511 | £37,547 | +15.53% | 136 |
| England | +35 | 499 | £39,500 | +17.91% | 152 |
| Work from Home | +61 | 149 | £30,000 | -20.00% | 42 |
| South East | -24 | 135 | £33,500 | +11.67% | 35 |
| North of England | +49 | 129 | £50,000 | +69.49% | 56 |
| North West | +46 | 96 | £50,000 | +85.19% | 27 |
| South West | +48 | 75 | £38,016 | +13.48% | 11 |
| Midlands | -50 | 57 | £35,500 | +9.23% | 15 |
| London | +15 | 55 | £36,750 | -32.00% | 23 |
| East of England | -5 | 47 | £40,000 | +14.29% | 16 |
| West Midlands | -45 | 33 | £34,500 | -1.43% | 3 |
| Yorkshire | +21 | 30 | £25,000 | -19.14% | 23 |
| Scotland | +34 | 23 | £37,547 | -6.13% | 3 |
| East Midlands | -13 | 23 | £40,000 | +33.33% | 12 |
| Wales | +25 | 17 | £35,000 | +7.69% | 3 |
| Channel Islands | - | 14 | £37,500 | - | |
| Northern Ireland | +11 | 7 | £29,000 | -27.50% | 4 |
| Isle of Man | - | 7 | £25,000 | - | |
| North East | -11 | 3 | £47,500 | +55.74% | 7 |
Technical Support Skill Set
Top 30 Co-occurring Skills and Capabilities
For the 6 months to 20 January 2025, Technical Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads featuring Technical Support in the job title.
|
|
Technical Support Skill Set
Co-occurring Skills and Capabilities by Category
The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:
|
|
||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
|
|
||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
|
|
||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
|
|
||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
|
|
||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
|
|
||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
|
|
||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
|
|
||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
|
|
||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||