Period
to 18 November 2017

The median annual salary for a 3rd Line Support Analyst was £35,000 in advertised job vacancies in the South West during the 6 months to 18 November 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Third Line Support Analyst
England > South West
6 months to
18 Nov 2017
Same period 2016 Same period 2015
Rank 311 331 343
Rank change year-on-year +20 +12 +1
Permanent jobs requiring a 3rd Line Support Analyst 37 7 17
As % of all permanent IT jobs advertised in the South West 0.36% 0.064% 0.14%
As % of the Job Titles category 0.37% 0.066% 0.15%
Number of salaries quoted 35 7 20
South West median annual salary £35,000 £35,000 £32,250
Median salary % change year-on-year - +8.53% +7.50%
10th Percentile £29,775 £29,100 £29,750
90th Percentile £42,500 £42,050 £52,500
England median annual salary £35,000 £36,500 £37,500
% change year-on-year -4.11% -2.67% +7.14%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in the South West. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
South West
Permanent vacancies in the South West with a recognized job title 10013 10607 11545
% of permanent IT jobs with a recognized job title 97.56% 96.99% 97.11%
Number of salaries quoted 8306 8964 9778
South West median annual salary £40,000 £40,000 £39,000
Median salary % change year-on-year - +2.56% +4.00%
10th Percentile £24,500 £24,750 £23,500
90th Percentile £62,500 £62,500 £62,500
England median annual salary £50,000 £47,500 £46,000
% change year-on-year +5.26% +3.26% +2.22%

3rd Line Support Analyst
Job Vacancy Trend in the South West

Job postings that featured 3rd Line Support Analyst in the job title as a percentage of all IT jobs advertised in the South West.

Job vacancy trend for 3rd Line Support Analyst in the South West

3rd Line Support Analyst
Salary Trend in the South West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 3rd Line Support Analyst in the South West.

Salary trend for 3rd Line Support Analyst in the South West

3rd Line Support Analyst
Salary Histogram in the South West

The salary distribution of IT jobs citing 3rd Line Support Analyst in the South West over the 6 months to 18 November 2017.

Salary histogram for 3rd Line Support Analyst in the South West

3rd Line Support Analyst
Job Locations in the South West

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 3rd Line Support Analyst within the South West region over the 6 months to 18 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Wiltshire +23 25 £35,000 -
Bristol -11 12 £40,000 +29.03%
3rd Line Support Analyst
England

3rd Line Support Analyst Skill Set
Top 30 Co-occurring IT Skills in the South West

For the 6 months to 18 November 2017, 3rd Line Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the South West region featuring 3rd Line Support Analyst in the job title.

1 30 (81.08%) ITIL
2 25 (67.57%) Microsoft
3 24 (64.86%) PowerShell
4 22 (59.46%) Citrix
5 21 (56.76%) Software Packaging
5 21 (56.76%) Compatibility Testing
5 21 (56.76%) SCCM
5 21 (56.76%) Security Cleared
5 21 (56.76%) Microsoft App-V
5 21 (56.76%) Software Distribution
5 21 (56.76%) Application Virtualisation
5 21 (56.76%) Workload Management
6 10 (27.03%) Active Directory
6 10 (27.03%) Windows
7 9 (24.32%) Linux
7 9 (24.32%) CCNA
7 9 (24.32%) Cisco Certification
7 9 (24.32%) VMware
7 9 (24.32%) Firewall
7 9 (24.32%) Windows Server
8 8 (21.62%) Windows Server 2012
8 8 (21.62%) VMware Certified Professional (VCP)
8 8 (21.62%) Cisco ASA
8 8 (21.62%) Windows Server 2008
8 8 (21.62%) CentOS
8 8 (21.62%) NAS
8 8 (21.62%) Project Management
8 8 (21.62%) Cisco
8 8 (21.62%) SAN
8 8 (21.62%) Red Hat

3rd Line Support Analyst Skill Set
Co-occurring IT Skills in the South West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (8.11%) SharePoint
1 3 (8.11%) Umbraco
2 1 (2.70%) MS Exchange
Applications
1 3 (8.11%) Microsoft Excel
2 2 (5.41%) Microsoft Office
Business Applications
1 3 (8.11%) Dynamics CRM
Cloud Services
1 1 (2.70%) Amazon AWS
1 1 (2.70%) IaaS
1 1 (2.70%) Microsoft Azure
1 1 (2.70%) Office 365
1 1 (2.70%) SaaS
Communications & Networking
1 9 (24.32%) Firewall
2 8 (21.62%) Cisco ASA
2 8 (21.62%) NAS
2 8 (21.62%) SAN
3 1 (2.70%) LAN
3 1 (2.70%) WAN
Database & Business Intelligence
1 3 (8.11%) SQL Server
1 3 (8.11%) SQL Server Reporting Services
General
1 1 (2.70%) Finance
Libraries, Frameworks & Software Standards
1 21 (56.76%) Software Packaging
2 3 (8.11%) HTML
3 1 (2.70%) Web Services
Miscellaneous
1 1 (2.70%) Driving Licence
Operating Systems
1 10 (27.03%) Windows
2 9 (24.32%) Linux
2 9 (24.32%) Windows Server
3 8 (21.62%) AIX
3 8 (21.62%) CentOS
3 8 (21.62%) Windows Server 2008
3 8 (21.62%) Windows Server 2012
4 1 (2.70%) Red Hat Enterprise Linux
Processes & Methodologies
1 30 (81.08%) ITIL
2 21 (56.76%) Application Virtualisation
2 21 (56.76%) Compatibility Testing
2 21 (56.76%) Software Distribution
2 21 (56.76%) Workload Management
3 8 (21.62%) Project Management
4 3 (8.11%) CRM
5 1 (2.70%) E-Commerce
5 1 (2.70%) Service Delivery
5 1 (2.70%) Stakeholder Engagement
5 1 (2.70%) Stakeholder Management
Programming Languages
1 24 (64.86%) PowerShell
2 8 (21.62%) Shell Script
3 4 (10.81%) SQL
4 3 (8.11%) C#
Qualifications
1 21 (56.76%) Security Cleared
2 9 (24.32%) CCNA
2 9 (24.32%) Cisco Certification
3 8 (21.62%) VMware Certified Professional (VCP)
4 1 (2.70%) ITIL Certification
System Software
1 21 (56.76%) Microsoft App-V
2 10 (27.03%) Active Directory
3 1 (2.70%) VMware Infrastructure
Systems Management
1 21 (56.76%) SCCM
Vendors
1 25 (67.57%) Microsoft
2 22 (59.46%) Citrix
3 9 (24.32%) VMware
4 8 (21.62%) Cisco
4 8 (21.62%) Red Hat
5 1 (2.70%) McAfee