The median annual salary for a 3rd Line Support Engineer was £33,000 in advertised job vacancies in the South West during the 3 months to 23 June 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Third Line Support Engineer
England / South West
3 months to
23 Jun 2017
Same period 2016 Same period 2015
Rank 204 204 204
Rank change year-on-year 0 0  
Permanent jobs requiring a 3rd Line Support Engineer 27 37 46
As % of all permanent IT jobs advertised in the South West 0.51% 0.71% 0.77%
As % of the Job Titles category 0.53% 0.72% 0.79%
Number of salaries quoted 25 32 40
Median salary £33,000 £31,500 £31,500
Median salary % change year-on-year +4.76% -  
90% offered a salary of more than £31,000 £30,000 £27,950
10% offered a salary of more than £37,500 £38,000 £42,650
UK excluding London median salary £35,000 £36,000 £37,500
% change year-on-year -2.77% -4.00%  

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in the South West. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
South West
Permanent job vacancies with a job title containing a recognized job role 5136 5114 5837
As % of all permanent IT job vacancies advertised in the South West 96.96% 97.63% 97.14%
Number of salaries quoted 4279 4337 4923
Median salary £40,000 £40,000 £37,500
Median salary % change year-on-year - +6.66%  
90% offered a salary of more than £25,000 £25,000 £23,500
10% offered a salary of more than £60,000 £55,000 £55,000
UK excluding London median salary £42,500 £41,500 £40,000
% change year-on-year +2.40% +3.75%  

3rd Line Support Engineer
Job Vacancy Trend in the South West

The job posting trend of jobs advertised in the South West that featured 3rd Line Support Engineer in the job title.

Job vacancy trend for 3rd Line Support Engineer in the South West

3rd Line Support Engineer
Salary Trend in the South West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 3rd Line Support Engineer in the South West.

Salary trend for 3rd Line Support Engineer in the South West

3rd Line Support Engineer
Job Locations in the South West

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 3rd Line Support Engineer within the South West region over the 3 months to 23 June 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Wiltshire -3 14 £34,250 +7.03%
Dorset -4 6 £33,000 +9.09% 1
Gloucestershire 0 2 £31,000 +3.33%
Somerset -5 2 £32,750 -31.05%
Bristol -24 2 £35,000 +7.69% 1
Cornwall - 1 £32,500 -
3rd Line Support Engineer
England

3rd Line Support Engineer Skill Set
Top 30 Co-occurring IT Skills in the South West

For the 6 months to 23 June 2017, 3rd Line Support Engineer job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the South West region featuring 3rd Line Support Engineer in the job title.

1 42 (85.71%) Windows
2 37 (75.51%) Microsoft
2 37 (75.51%) VMware
3 32 (65.31%) Windows Server 2012
4 31 (63.27%) Active Directory
5 27 (55.10%) MS Exchange
6 24 (48.98%) Office 365
6 24 (48.98%) Windows Server
7 23 (46.94%) Microsoft Certification
8 22 (44.90%) Windows Server 2003
9 21 (42.86%) ITIL
10 20 (40.82%) Exchange Server 2010
11 18 (36.73%) MCSE
11 18 (36.73%) Cisco Certification
12 14 (28.57%) Windows Server 2008
13 13 (26.53%) Firewall
14 11 (22.45%) CCNA
15 10 (20.41%) MCSA
15 10 (20.41%) Security Cleared
15 10 (20.41%) VMware Certified Professional (VCP)
15 10 (20.41%) Exchange Server 2007
16 9 (18.37%) Citrix
16 9 (18.37%) CCNP
16 9 (18.37%) SAN
17 8 (16.33%) MCP
17 8 (16.33%) SLA
17 8 (16.33%) Cisco
17 8 (16.33%) Exchange Server 2013
18 7 (14.29%) VMware Infrastructure
18 7 (14.29%) SQL

3rd Line Support Engineer Skill Set
Co-occurring IT Skills in the South West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 27 (55.10%) MS Exchange
2 20 (40.82%) Exchange Server 2010
3 10 (20.41%) Exchange Server 2007
4 8 (16.33%) Exchange Server 2013
5 3 (6.12%) SharePoint
5 3 (6.12%) Skype for Business
6 2 (4.08%) Exchange Server 2003
7 1 (2.04%) IIS
Applications
1 4 (8.16%) Microsoft Office
2 1 (2.04%) Microsoft Excel
Cloud Services
1 24 (48.98%) Office 365
2 2 (4.08%) Amazon AWS
3 1 (2.04%) Microsoft Azure
Communications & Networking
1 13 (26.53%) Firewall
2 9 (18.37%) SAN
3 5 (10.20%) NAS
4 4 (8.16%) DHCP
4 4 (8.16%) DNS
4 4 (8.16%) VoIP
5 3 (6.12%) LAN
5 3 (6.12%) TCP/IP
5 3 (6.12%) WAN
6 2 (4.08%) Internet
6 2 (4.08%) Remote Desktop
7 1 (2.04%) IPv4
7 1 (2.04%) IPv6
7 1 (2.04%) LDAP
7 1 (2.04%) OSPF
7 1 (2.04%) RIP
7 1 (2.04%) SSL
7 1 (2.04%) VPN
7 1 (2.04%) Wireless
Database & Business Intelligence
1 6 (12.24%) SQL Server
2 2 (4.08%) SQL Server 2000
2 2 (4.08%) SQL Server 2005
2 2 (4.08%) SQL Server 2008
2 2 (4.08%) SQL Server 2012
2 2 (4.08%) SQL Server 2014
General
1 2 (4.08%) Advertising
1 2 (4.08%) Finance
1 2 (4.08%) Manufacturing
1 2 (4.08%) Telecoms
2 1 (2.04%) Law
Libraries, Frameworks & Software Standards
1 2 (4.08%) Software Packaging
2 1 (2.04%) .NET
2 1 (2.04%) ASP.NET
2 1 (2.04%) ASP.NET Web Forms
2 1 (2.04%) COM
Miscellaneous
1 4 (8.16%) Driving Licence
2 1 (2.04%) Client/Server
2 1 (2.04%) Data Centre
2 1 (2.04%) Data Protection Act
2 1 (2.04%) Linux Command Line
Operating Systems
1 42 (85.71%) Windows
2 32 (65.31%) Windows Server 2012
3 24 (48.98%) Windows Server
4 22 (44.90%) Windows Server 2003
5 14 (28.57%) Windows Server 2008
6 6 (12.24%) Windows 8
7 5 (10.20%) Windows XP
8 4 (8.16%) Linux
8 4 (8.16%) Windows 7
9 3 (6.12%) Mac OS X
9 3 (6.12%) Windows 10
10 2 (4.08%) Windows Vista
Processes & Methodologies
1 21 (42.86%) ITIL
2 4 (8.16%) Patch Management
3 3 (6.12%) Network Management
4 2 (4.08%) Change Management
4 2 (4.08%) Configuration Management
4 2 (4.08%) Line Management
4 2 (4.08%) Performance Management
4 2 (4.08%) Server Monitoring
5 1 (2.04%) Business Continuity
5 1 (2.04%) Customer Requirements
5 1 (2.04%) Data Protection
5 1 (2.04%) ITSM
5 1 (2.04%) Mentoring
5 1 (2.04%) Security Patching
5 1 (2.04%) Service Management
5 1 (2.04%) Technical Analysis
5 1 (2.04%) Time Management
5 1 (2.04%) Virtual Environments
Programming Languages
1 7 (14.29%) SQL
2 4 (8.16%) PowerShell
3 2 (4.08%) Java
4 1 (2.04%) C#
Qualifications
1 23 (46.94%) Microsoft Certification
2 18 (36.73%) Cisco Certification
2 18 (36.73%) MCSE
3 11 (22.45%) CCNA
4 10 (20.41%) MCSA
4 10 (20.41%) Security Cleared
4 10 (20.41%) VMware Certified Professional (VCP)
5 9 (18.37%) CCNP
6 8 (16.33%) MCP
7 7 (14.29%) ITIL Certification
8 5 (10.20%) SC Cleared
9 1 (2.04%) DBS Check
9 1 (2.04%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 8 (16.33%) SLA
System Software
1 31 (63.27%) Active Directory
2 7 (14.29%) VMware Infrastructure
3 6 (12.24%) XenApp
3 6 (12.24%) XenDesktop
4 5 (10.20%) Hyper-V
5 2 (4.08%) BitLocker
5 2 (4.08%) VMware Server
5 2 (4.08%) vSphere
6 1 (2.04%) Firmware
6 1 (2.04%) VMware ESXi
Systems Management
1 4 (8.16%) Backup Exec
2 2 (4.08%) Microsoft Intune
2 2 (4.08%) SCCM
2 2 (4.08%) SCOM
3 1 (2.04%) NetBackup
3 1 (2.04%) vCenter Server
Vendors
1 37 (75.51%) Microsoft
1 37 (75.51%) VMware
2 9 (18.37%) Citrix
3 8 (16.33%) Cisco
4 2 (4.08%) Apple
4 2 (4.08%) HP
4 2 (4.08%) NetApp
4 2 (4.08%) Symantec
5 1 (2.04%) CheckPoint
5 1 (2.04%) Dell
5 1 (2.04%) NEC
5 1 (2.04%) Veeam
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