The median annual salary for a 3rd Line Technical Support was £29,000 in advertised job vacancies in the South West during the 3 months to 26 April 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Third Line Technical Support
England / South West
3 months to
26 Apr 2017
Same period 2016 Same period 2015
Rank 234 248 233
Rank change year-on-year +14 -15  
Permanent jobs requiring a 3rd Line Technical Support 1 1 13
As % of all permanent IT jobs advertised in the South West 0.019% 0.017% 0.21%
As % of the Job Titles category 0.020% 0.018% 0.22%
Number of salaries quoted 1 1 6
Median salary £29,000 £29,000 £38,750
Median salary % change year-on-year - -25.16%  
UK excluding London median salary £37,500 £35,750 £36,000
% change year-on-year +4.89% -0.69%  

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in the South West. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
South West
Permanent job vacancies with a job title containing a recognized job role 5013 5569 5978
As % of all permanent IT job vacancies advertised in the South West 96.31% 96.80% 97.55%
Number of salaries quoted 4181 4655 4905
Median salary £40,000 £40,000 £37,500
Median salary % change year-on-year - +6.66%  
90% offered a salary of more than £25,000 £25,000 £23,000
10% offered a salary of more than £60,000 £57,500 £60,000
UK excluding London median salary £42,500 £41,500 £40,000
% change year-on-year +2.40% +3.75%  

3rd Line Technical Support
Job Vacancy Trend in the South West

The job posting trend of jobs advertised in the South West that featured 3rd Line Technical Support in the job title.

Job vacancy trend for 3rd Line Technical Support in the South West

3rd Line Technical Support
Salary Trend in the South West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 3rd Line Technical Support in the South West.

Salary trend for 3rd Line Technical Support in the South West

3rd Line Technical Support
Job Locations in the South West

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 3rd Line Technical Support within the South West region over the 3 months to 26 April 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Wiltshire +15 1 £29,000 -
3rd Line Technical Support
England

3rd Line Technical Support Skill Set
Top 30 Co-occurring IT Skills in the South West

For the 6 months to 26 April 2017, 3rd Line Technical Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the South West region featuring 3rd Line Technical Support in the job title.

1 3 (100.00%) Active Directory
1 3 (100.00%) Microsoft
2 2 (66.67%) TCP/IP
2 2 (66.67%) Firewall
2 2 (66.67%) SQL Server
3 1 (33.33%) Microsoft Office
3 1 (33.33%) COM
3 1 (33.33%) Windows
3 1 (33.33%) Linux
3 1 (33.33%) LDAP
3 1 (33.33%) CRM
3 1 (33.33%) SharePoint
3 1 (33.33%) MS Exchange
3 1 (33.33%) RIP
3 1 (33.33%) HP
3 1 (33.33%) Dell
3 1 (33.33%) Microsoft Certification
3 1 (33.33%) Mac OS X
3 1 (33.33%) Apple
3 1 (33.33%) OSPF
3 1 (33.33%) Sophos
3 1 (33.33%) VMware
3 1 (33.33%) Dynamics CRM
3 1 (33.33%) VMware Infrastructure
3 1 (33.33%) Windows Server 2008
3 1 (33.33%) Hyper-V
3 1 (33.33%) Windows 7
3 1 (33.33%) High Availability
3 1 (33.33%) Windows 8
3 1 (33.33%) Exchange Server 2013

3rd Line Technical Support Skill Set
Co-occurring IT Skills in the South West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (33.33%) Exchange Server 2013
1 1 (33.33%) MS Exchange
1 1 (33.33%) SharePoint
Applications
1 1 (33.33%) Microsoft Office
Business Applications
1 1 (33.33%) Dynamics CRM
Communications & Networking
1 2 (66.67%) Firewall
1 2 (66.67%) TCP/IP
2 1 (33.33%) DNS
2 1 (33.33%) IPv4
2 1 (33.33%) IPv6
2 1 (33.33%) LDAP
2 1 (33.33%) OSPF
2 1 (33.33%) RIP
2 1 (33.33%) SSL
Database & Business Intelligence
1 2 (66.67%) SQL Server
Libraries, Frameworks & Software Standards
1 1 (33.33%) COM
Miscellaneous
1 1 (33.33%) Linux Command Line
Operating Systems
1 1 (33.33%) Linux
1 1 (33.33%) Mac OS X
1 1 (33.33%) Windows
1 1 (33.33%) Windows 10
1 1 (33.33%) Windows 7
1 1 (33.33%) Windows 8
1 1 (33.33%) Windows Server 2008
Processes & Methodologies
1 1 (33.33%) B2B
1 1 (33.33%) CRM
1 1 (33.33%) High Availability
Programming Languages
1 1 (33.33%) SQL
Qualifications
1 1 (33.33%) Microsoft Certification
System Software
1 3 (100.00%) Active Directory
2 1 (33.33%) Hyper-V
2 1 (33.33%) VMware Infrastructure
Vendors
1 3 (100.00%) Microsoft
2 1 (33.33%) Apple
2 1 (33.33%) Dell
2 1 (33.33%) HP
2 1 (33.33%) Sophos
2 1 (33.33%) VMware