Period
to 23 July 2017

The median annual salary for a 3rd Line Technical Support was £29,000 in advertised job vacancies in the South West during the 6 months to 23 July 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Third Line Technical Support
England > South West
6 months to
23 Jul 2017
Same period 2016 Same period 2015
Rank 322 345 343
Rank change year-on-year +23 -2 -21
Permanent jobs requiring a 3rd Line Technical Support 1 2 18
As % of all permanent IT jobs advertised in the South West 0.010% 0.018% 0.15%
As % of the Job Titles category 0.010% 0.018% 0.15%
Number of salaries quoted 1 2 9
South West median annual salary £29,000 £29,500 £37,500
Median salary % change year-on-year -1.69% -21.33% -6.25%
10th Percentile £27,000 £27,050 £29,850
90th Percentile £31,000 £32,350 £43,200
England median annual salary £37,500 £37,500 £37,500

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in the South West. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
South West
Permanent job vacancies with a job title containing a recognized job role 10163 10819 11745
As % of all permanent IT job vacancies advertised in the South West 97.02% 97.11% 97.40%
Number of salaries quoted 8495 9095 9817
South West median annual salary £40,000 £40,000 £38,000
Median salary % change year-on-year - +5.26% +1.33%
10th Percentile £25,000 £24,000 £22,900
90th Percentile £63,750 £63,650 £62,500
England median annual salary £47,500 £47,500 £45,000
% change year-on-year - +5.56% -

3rd Line Technical Support
Job Vacancy Trend in the South West

Job postings that featured 3rd Line Technical Support in the job title as a percentage of all IT jobs advertised in the South West.

Job vacancy trend for 3rd Line Technical Support in the South West

3rd Line Technical Support
Salary Trend in the South West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 3rd Line Technical Support in the South West.

Salary trend for 3rd Line Technical Support in the South West

3rd Line Technical Support
Job Locations in the South West

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 3rd Line Technical Support within the South West region over the 6 months to 23 July 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Wiltshire +8 1 £29,000 -
3rd Line Technical Support
England

3rd Line Technical Support Skill Set
Top 20 Co-occurring IT Skills in the South West

For the 6 months to 23 July 2017, 3rd Line Technical Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the South West region featuring 3rd Line Technical Support in the job title.

1 1 (100.00%) SQL Server
1 1 (100.00%) Microsoft Office
1 1 (100.00%) Windows
1 1 (100.00%) CRM
1 1 (100.00%) SharePoint
1 1 (100.00%) B2B
1 1 (100.00%) Microsoft
1 1 (100.00%) Active Directory
1 1 (100.00%) HP
1 1 (100.00%) Dell
1 1 (100.00%) Microsoft Certification
1 1 (100.00%) Apple
1 1 (100.00%) VMware
1 1 (100.00%) Dynamics CRM
1 1 (100.00%) VMware Infrastructure
1 1 (100.00%) Windows Server 2008
1 1 (100.00%) Hyper-V
1 1 (100.00%) Windows 7
1 1 (100.00%) Windows 8
1 1 (100.00%) Windows 10

3rd Line Technical Support Skill Set
Co-occurring IT Skills in the South West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (100.00%) SharePoint
Applications
1 1 (100.00%) Microsoft Office
Business Applications
1 1 (100.00%) Dynamics CRM
Database & Business Intelligence
1 1 (100.00%) SQL Server
Operating Systems
1 1 (100.00%) Windows
1 1 (100.00%) Windows 10
1 1 (100.00%) Windows 7
1 1 (100.00%) Windows 8
1 1 (100.00%) Windows Server 2008
Processes & Methodologies
1 1 (100.00%) B2B
1 1 (100.00%) CRM
Qualifications
1 1 (100.00%) Microsoft Certification
System Software
1 1 (100.00%) Active Directory
1 1 (100.00%) Hyper-V
1 1 (100.00%) VMware Infrastructure
Vendors
1 1 (100.00%) Apple
1 1 (100.00%) Dell
1 1 (100.00%) HP
1 1 (100.00%) Microsoft
1 1 (100.00%) VMware