The median annual salary for a Service Desk Manager was £36,250 in advertised job vacancies in the South West during the 3 months to 27 June 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Service Desk Manager
England / South West
3 months to
27 Jun 2017
Same period 2016 Same period 2015
Rank 232 226 236
Rank change year-on-year -6 +10  
Permanent jobs requiring a Service Desk Manager 10 12 15
As % of all permanent IT jobs advertised in the South West 0.19% 0.23% 0.25%
As % of the Job Titles category 0.19% 0.23% 0.26%
Number of salaries quoted 10 11 14
Median salary £36,250 £32,500 £35,831
Median salary % change year-on-year +11.53% -9.29%  
90% offered a salary of more than £35,425 £32,000 £35,000
10% offered a salary of more than £40,000 £47,500 £51,400
UK excluding London median salary £37,500 £42,000 £40,500
% change year-on-year -10.71% +3.70%  

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in the South West. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
South West
Permanent job vacancies with a job title containing a recognized job role 5162 5111 5787
As % of all permanent IT job vacancies advertised in the South West 97.08% 97.59% 97.13%
Number of salaries quoted 4287 4330 4876
Median salary £40,000 £40,000 £37,500
Median salary % change year-on-year - +6.66%  
90% offered a salary of more than £25,000 £25,000 £23,500
10% offered a salary of more than £60,000 £55,648 £55,000
UK excluding London median salary £42,500 £41,500 £40,000
% change year-on-year +2.40% +3.75%  

Service Desk Manager
Job Vacancy Trend in the South West

The job posting trend of jobs advertised in the South West that featured Service Desk Manager in the job title.

Job vacancy trend for Service Desk Manager in the South West

Service Desk Manager
Salary Trend in the South West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Manager in the South West.

Salary trend for Service Desk Manager in the South West

Service Desk Manager
Salary Histogram in the South West

The salary distribution of IT jobs citing Service Desk Manager in the South West over the 3 months to 27 June 2017.

Salary histogram for Service Desk Manager in the South West

Service Desk Manager
Job Locations in the South West

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Desk Manager within the South West region over the 3 months to 27 June 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Dorset - 9 £36,250 - 3
Wiltshire -7 1 £40,000 +23.07%
Service Desk Manager
England

Service Desk Manager Skill Set
Top 23 Co-occurring IT Skills in the South West

For the 6 months to 27 June 2017, Service Desk Manager job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the South West region featuring Service Desk Manager in the job title.

1 12 (100.00%) ITIL
2 7 (58.33%) SLA
2 7 (58.33%) ITIL Certification
3 2 (16.67%) Service Desk Management
3 2 (16.67%) Line Management
3 2 (16.67%) Service Delivery
4 1 (8.33%) Change Management
4 1 (8.33%) ITSM
4 1 (8.33%) Finance
4 1 (8.33%) Information Security
4 1 (8.33%) Performance Metrics
4 1 (8.33%) Driving Licence
4 1 (8.33%) Windows Server
4 1 (8.33%) Virtual Team Management
4 1 (8.33%) Virtual Team
4 1 (8.33%) Active Directory
4 1 (8.33%) Windows
4 1 (8.33%) ISO 9001
4 1 (8.33%) Retail
4 1 (8.33%) Incident Management
4 1 (8.33%) Marketing
4 1 (8.33%) ISO/IEC 20000
4 1 (8.33%) Continuous Improvement

Service Desk Manager Skill Set
Co-occurring IT Skills in the South West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

General
1 1 (8.33%) Finance
1 1 (8.33%) Marketing
1 1 (8.33%) Retail
Miscellaneous
1 1 (8.33%) Driving Licence
1 1 (8.33%) Virtual Team
Operating Systems
1 1 (8.33%) Windows
1 1 (8.33%) Windows Server
Processes & Methodologies
1 12 (100.00%) ITIL
2 2 (16.67%) Line Management
2 2 (16.67%) Service Delivery
2 2 (16.67%) Service Desk Management
3 1 (8.33%) Change Management
3 1 (8.33%) Continuous Improvement
3 1 (8.33%) Incident Management
3 1 (8.33%) Information Security
3 1 (8.33%) ITSM
3 1 (8.33%) Performance Metrics
3 1 (8.33%) Virtual Team Management
Qualifications
1 7 (58.33%) ITIL Certification
Quality Assurance & Compliance
1 7 (58.33%) SLA
2 1 (8.33%) ISO 9001
2 1 (8.33%) ISO/IEC 20000
System Software
1 1 (8.33%) Active Directory
Bournemouth, Dorset
Spectrum IT Recruitment (South) Ltd
Salary: £32500 - £40000 per annum + training & benefits
Posted: 5 days ago
Bournemouth, Dorset
Bluetownonline
Salary: £50000 - £55000 per annum
Posted: Yesterday
Poole, Dorset
Reflex Computer Recruitment
Salary: £28000 per annum + Bens
Posted: 6 days ago