Period
to 19 November 2018

The following table provides summary statistics for permanent job vacancies advertised in the South West with a requirement for Problem Management skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Problem Management over the 6 months to 19 November 2018 with a comparison to the same period in the previous 2 years.

Problem Management
England > South West
6 months to
19 Nov 2018
Same period 2017 Same period 2016
Rank 235 195 187
Rank change year-on-year -40 -8 +56
Permanent jobs citing Problem Management 88 135 172
As % of all permanent IT jobs advertised in the South West 0.87% 1.32% 1.58%
As % of the Processes & Methodologies category 0.94% 1.45% 1.74%
Number of salaries quoted 49 89 133
South West median annual salary £35,000 £42,500 £38,750
Median salary % change year-on-year -17.65% +9.68% -3.13%
10th Percentile £18,500 £25,300 £22,000
90th Percentile £71,500 £53,000 £47,500
England median annual salary £46,000 £45,000 £43,000
% change year-on-year +2.22% +4.65% -4.44%

Problem Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in the South West with a requirement for process or methodology skills.

All Process and Methodology Skills
South West
Permanent vacancies with a requirement for process or methodology skills 9,356 9,321 9,863
As % of all permanent IT jobs advertised in the South West 92.15% 91.20% 90.78%
Number of salaries quoted 7,503 7,678 8,225
South West median annual salary £45,000 £42,500 £40,000
Median salary % change year-on-year +5.88% +6.25% -
10th Percentile £26,250 £26,250 £25,950
90th Percentile £67,500 £64,250 £63,750
England median annual salary £52,500 £50,000 £50,000
% change year-on-year +5.00% - +5.26%

Problem Management
Job Vacancy Trend in the South West

Job postings citing Problem Management as a percentage of all IT jobs advertised in the South West.

Job vacancy trend for Problem Management in the South West

Problem Management
Salary Trend in the South West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Problem Management in the South West.

Salary trend for Problem Management in the South West

Problem Management
Salary Histogram in the South West

The salary distribution of IT jobs citing Problem Management in the South West over the 6 months to 19 November 2018.

Salary histogram for Problem Management in the South West

Problem Management
Job Locations in the South West

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Problem Management within the South West region over the 6 months to 19 November 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Wiltshire +7 24 £35,608 -1.09%
Gloucestershire -15 19 £19,000 -58.70% 1
Cornwall -17 8 - -
Bristol -3 7 £70,000 +154.55% 3
Devon - 7 £31,000 -
Somerset +25 5 £32,500 -13.33% 1
Dorset -7 4 £35,000 -31.71%
Problem Management
England

For the 6 months to 19 November 2018, IT jobs citing Problem Management also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the South West region with a requirement for Problem Management.

1 44 (50.00%) Service Delivery
2 43 (48.86%) ITIL
3 36 (40.91%) Microsoft
4 35 (39.77%) Service Management
5 31 (35.23%) SLA
6 28 (31.82%) Security Cleared
6 28 (31.82%) Windows Server
7 27 (30.68%) Windows
8 25 (28.41%) Degree
8 25 (28.41%) PowerShell
9 23 (26.14%) Incident Management
9 23 (26.14%) Agile Software Development
10 22 (25.00%) ITSM
11 21 (23.86%) Problem-Solving
12 20 (22.73%) Proactive Management
12 20 (22.73%) SQL
12 20 (22.73%) Active Directory
12 20 (22.73%) Hyper-V
13 19 (21.59%) Analytical Skills
14 18 (20.45%) DV Cleared
14 18 (20.45%) ITIL V3
15 17 (19.32%) Storage Management
16 16 (18.18%) Self-Motivation
16 16 (18.18%) Disaster Recovery
16 16 (18.18%) .NET
17 15 (17.05%) Data Protection
18 14 (15.91%) VMware Infrastructure
18 14 (15.91%) Linux
18 14 (15.91%) DNS
18 14 (15.91%) VMware

Problem Management
Co-occurring IT Skills in the South West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 7 (7.95%) Confluence
1 7 (7.95%) SharePoint
2 5 (5.68%) MS Exchange
3 1 (1.14%) Apache
3 1 (1.14%) Exchange Server 2003
3 1 (1.14%) IIS
3 1 (1.14%) SharePoint Server
Applications
1 4 (4.55%) Microsoft Office
Business Applications
1 8 (9.09%) Siebel CRM
Cloud Services
1 9 (10.23%) Office 365
2 5 (5.68%) Microsoft Azure
3 3 (3.41%) Azure Active Directory
3 3 (3.41%) SaaS
4 2 (2.27%) Amazon AWS
5 1 (1.14%) Mimecast
Communications & Networking
1 14 (15.91%) DNS
2 13 (14.77%) DHCP
3 12 (13.64%) SAN
4 10 (11.36%) FTP
5 8 (9.09%) Fibre Channel
5 8 (9.09%) NAS
5 8 (9.09%) NetScaler
5 8 (9.09%) VLAN
6 7 (7.95%) LAN
7 6 (6.82%) Firewall
8 5 (5.68%) Intranet
8 5 (5.68%) PABX
8 5 (5.68%) TCP/IP
9 4 (4.55%) Network Security
10 3 (3.41%) Intrusion Detection
10 3 (3.41%) Kerberos
10 3 (3.41%) VoIP
11 2 (2.27%) WAN
12 1 (1.14%) Broadband
12 1 (1.14%) Internet
Database & Business Intelligence
1 8 (9.09%) Oracle BI EE
1 8 (9.09%) SQL Server
2 1 (1.14%) MongoDB
2 1 (1.14%) MS Access
2 1 (1.14%) MySQL
2 1 (1.14%) NoSQL
2 1 (1.14%) Relational Database
Development Applications
1 7 (7.95%) JIRA
2 1 (1.14%) Appium
2 1 (1.14%) Eclipse
2 1 (1.14%) Jenkins
2 1 (1.14%) JUnit
2 1 (1.14%) LoadRunner
2 1 (1.14%) Maven
2 1 (1.14%) Selenium
2 1 (1.14%) SoapUI
2 1 (1.14%) Team Foundation Server
2 1 (1.14%) Visual Studio
General
1 5 (5.68%) Finance
1 5 (5.68%) Telecoms
2 3 (3.41%) Military
2 3 (3.41%) Retail
3 1 (1.14%) Advertising
3 1 (1.14%) Aerospace
Job Titles
1 17 (19.32%) Analyst
2 12 (13.64%) Support Engineer
3 11 (12.50%) Infrastructure Engineer
3 11 (12.50%) Service Manager
3 11 (12.50%) Support Analyst
4 10 (11.36%) 1st Line Support
4 10 (11.36%) 1st Line Support Analyst
5 8 (9.09%) Application Development Manager
5 8 (9.09%) Applications Development Manager
5 8 (9.09%) Applications Manager
5 8 (9.09%) Development Manager
5 8 (9.09%) Development Team Manager
6 6 (6.82%) Delivery Manager
6 6 (6.82%) IT Engineer
6 6 (6.82%) Services Delivery Manager
7 5 (5.68%) Desktop Engineer
7 5 (5.68%) Desktop Support
7 5 (5.68%) Field Engineer
7 5 (5.68%) Senior Desktop Engineer
7 5 (5.68%) Senior IT Engineer
Libraries, Frameworks & Software Standards
1 16 (18.18%) .NET
2 13 (14.77%) Middleware
3 12 (13.64%) HTML
3 12 (13.64%) XML
4 11 (12.50%) CSS
5 8 (9.09%) Oracle Fusion
6 3 (3.41%) SAML
6 3 (3.41%) Web Services
7 1 (1.14%) .NET Framework
7 1 (1.14%) AngularJS
7 1 (1.14%) ASP.NET
7 1 (1.14%) JSON
7 1 (1.14%) Velocity
7 1 (1.14%) Windows SharePoint Services
Miscellaneous
1 19 (21.59%) Analytical Skills
2 16 (18.18%) Self-Motivation
3 10 (11.36%) Enterprise Software
4 8 (9.09%) User Experience
5 6 (6.82%) Management Information System
6 3 (3.41%) Distributed Denial-of-Service
7 2 (2.27%) Data Centre
7 2 (2.27%) Hybrid Cloud
8 1 (1.14%) Computer Science
8 1 (1.14%) Enterprise Storage
8 1 (1.14%) Public Cloud
8 1 (1.14%) Smart Meter
8 1 (1.14%) Virtual Team
Operating Systems
1 28 (31.82%) Windows Server
2 27 (30.68%) Windows
3 14 (15.91%) Linux
4 10 (11.36%) Mac OS
5 9 (10.23%) Windows Server 2008
5 9 (10.23%) Windows Server 2012
6 2 (2.27%) Windows Server 2003
7 1 (1.14%) CentOS
7 1 (1.14%) Windows 10
7 1 (1.14%) Windows 2000 Server
7 1 (1.14%) Windows XP
Processes & Methodologies
1 44 (50.00%) Service Delivery
2 43 (48.86%) ITIL
3 35 (39.77%) Service Management
4 23 (26.14%) Agile Software Development
4 23 (26.14%) Incident Management
5 22 (25.00%) ITSM
6 21 (23.86%) Problem-Solving
7 20 (22.73%) Proactive Management
8 18 (20.45%) ITIL V3
9 17 (19.32%) Storage Management
10 16 (18.18%) Disaster Recovery
11 15 (17.05%) Data Protection
12 13 (14.77%) Change Management
12 13 (14.77%) Stakeholder Management
13 11 (12.50%) Infrastructure Engineering
14 10 (11.36%) Release Management
14 10 (11.36%) Root Cause Analysis
15 8 (9.09%) Continuous Improvement
15 8 (9.09%) E-business
15 8 (9.09%) Fault Management
Programming Languages
1 25 (28.41%) PowerShell
2 20 (22.73%) SQL
3 11 (12.50%) Java
4 8 (9.09%) C
5 7 (7.95%) JavaScript
5 7 (7.95%) Python
6 6 (6.82%) Bash Shell
6 6 (6.82%) PHP
7 3 (3.41%) C#
8 1 (1.14%) C++
8 1 (1.14%) VB
8 1 (1.14%) VBScript
Qualifications
1 28 (31.82%) Security Cleared
2 25 (28.41%) Degree
3 18 (20.45%) DV Cleared
4 10 (11.36%) Cisco Certification
5 9 (10.23%) ITIL Certification
6 8 (9.09%) CCNA
7 7 (7.95%) Microsoft Certification
8 6 (6.82%) SC Cleared
9 4 (4.55%) MCITP
10 3 (3.41%) MCP
10 3 (3.41%) MCSE
11 1 (1.14%) CCNP
11 1 (1.14%) CITP
11 1 (1.14%) Computer Science Degree
11 1 (1.14%) ISTQB
Quality Assurance & Compliance
1 31 (35.23%) SLA
2 7 (7.95%) ISO/IEC 20000
3 3 (3.41%) ISO/IEC 27001
4 2 (2.27%) COBIT
System Software
1 20 (22.73%) Active Directory
1 20 (22.73%) Hyper-V
2 14 (15.91%) VMware Infrastructure
3 9 (10.23%) XenApp
4 8 (9.09%) Firmware
4 8 (9.09%) XenDesktop
5 3 (3.41%) Shibboleth
5 3 (3.41%) Virtual Desktop
5 3 (3.41%) Virtual Machines
6 2 (2.27%) BitLocker
6 2 (2.27%) VMware ESXi
7 1 (1.14%) ISA Server
7 1 (1.14%) KVM
7 1 (1.14%) Microsoft Virtual Server
7 1 (1.14%) Virtual Servers
7 1 (1.14%) vSphere
Systems Management
1 11 (12.50%) Microsoft Data Protection Manager
1 11 (12.50%) SCCM
2 8 (9.09%) SCDPM
2 8 (9.09%) WSUS
3 6 (6.82%) HP ALM
4 2 (2.27%) NetBackup
4 2 (2.27%) SCOM
4 2 (2.27%) SCVMM
5 1 (1.14%) Cisco CUCM
5 1 (1.14%) Forefront Identity Manager
5 1 (1.14%) Microsoft Clustering
5 1 (1.14%) Netcool
5 1 (1.14%) OpenView Configuration Management
5 1 (1.14%) Veritas Storage Foundation
Vendors
1 36 (40.91%) Microsoft
2 14 (15.91%) VMware
3 13 (14.77%) Ivanti
4 12 (13.64%) HP
5 11 (12.50%) Cisco
6 10 (11.36%) Oracle
7 9 (10.23%) Citrix
8 8 (9.09%) Siebel
9 6 (6.82%) Atlassian
10 3 (3.41%) McAfee
11 2 (2.27%) Veeam
11 2 (2.27%) Veritas
12 1 (1.14%) 3PAR
12 1 (1.14%) Dell
12 1 (1.14%) EMC
12 1 (1.14%) Juniper
12 1 (1.14%) Meridio
12 1 (1.14%) Red Hat
12 1 (1.14%) Remedy