Period
to 19 August 2019

The following table provides summary statistics for permanent job vacancies advertised in the South West with a requirement for Problem Management skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Problem Management over the 6 months to 19 August 2019 with a comparison to the same period in the previous 2 years.

Problem Management
England > South West
6 months to
19 Aug 2019
Same period 2018 Same period 2017
Rank 233 224 252
Rank change year-on-year -9 +28 -46
Permanent jobs citing Problem Management 97 108 92
As % of all permanent IT jobs advertised in the South West 0.96% 1.04% 0.89%
As % of the Processes & Methodologies category 1.05% 1.12% 0.95%
Number of salaries quoted 65 52 60
South West median annual salary £37,500 £30,500 £42,500
Median salary % change year-on-year +22.95% -28.24% +9.68%
10th Percentile £25,100 £18,500 £27,325
90th Percentile £61,500 £62,300 £51,500
England median annual salary £45,000 £45,000 £45,000

Problem Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in the South West with a requirement for process or methodology skills.

All Process and Methodology Skills
South West
Permanent vacancies with a requirement for process or methodology skills 9,212 9,608 9,644
As % of all permanent IT jobs advertised in the South West 91.43% 92.34% 92.86%
Number of salaries quoted 7,267 7,915 7,993
South West median annual salary £45,000 £42,500 £42,000
Median salary % change year-on-year +5.88% +1.19% +5.00%
10th Percentile £27,000 £26,250 £25,500
90th Percentile £67,500 £65,000 £63,750
England median annual salary £52,500 £50,000 £50,000
% change year-on-year +5.00% - -

Problem Management
Job Vacancy Trend in the South West

Job postings citing Problem Management as a percentage of all IT jobs advertised in the South West.

Job vacancy trend for Problem Management in the South West

Problem Management
Salary Trend in the South West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Problem Management in the South West.

Salary trend for Problem Management in the South West

Problem Management
Salary Histogram in the South West

The salary distribution of IT jobs citing Problem Management in the South West over the 6 months to 19 August 2019.

Salary histogram for Problem Management in the South West

Problem Management
Job Locations in the South West

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Problem Management within the South West region over the 6 months to 19 August 2019. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Bristol +38 29 £37,500 -42.31% 7
Wiltshire -4 26 £26,000 -41.90% 2
Gloucestershire -11 11 £60,000 +215.79% 2
Dorset +8 10 £60,000 +130.77% 4
Devon - 9 £35,750 - 1
Cornwall +9 5 £26,000 -30.67%
Somerset +5 1 - - 2
Problem Management
England

For the 6 months to 19 August 2019, IT jobs citing Problem Management also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the South West region with a requirement for Problem Management.

1 43 (44.33%) Finance
2 42 (43.30%) ITIL
3 38 (39.18%) Microsoft
4 34 (35.05%) Service Management
5 32 (32.99%) Agile Software Development
5 32 (32.99%) Incident Management
6 28 (28.87%) Security Cleared
6 28 (28.87%) Windows
7 27 (27.84%) SQL
7 27 (27.84%) Problem-Solving
8 26 (26.80%) Analytical Skills
9 24 (24.74%) Continuous Improvement
10 22 (22.68%) Root Cause Analysis
10 22 (22.68%) Degree
10 22 (22.68%) Public Sector
11 18 (18.56%) Cisco Certification
12 17 (17.53%) CCNA
13 16 (16.49%) SLA
13 16 (16.49%) ITIL V3
14 14 (14.43%) Business Analysis
14 14 (14.43%) OpenLink
14 14 (14.43%) Endur
14 14 (14.43%) Cisco
14 14 (14.43%) ITSM
14 14 (14.43%) Proactive Management
15 13 (13.40%) Service Delivery
15 13 (13.40%) Microsoft Office
15 13 (13.40%) DV Cleared
15 13 (13.40%) Office 365
16 12 (12.37%) Infrastructure Engineering

Problem Management
Co-occurring IT Skills in the South West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (3.09%) Confluence
1 3 (3.09%) Elasticsearch
1 3 (3.09%) SharePoint
2 2 (2.06%) IIS
3 1 (1.03%) Apache
3 1 (1.03%) Tomcat
Applications
1 13 (13.40%) Microsoft Office
2 9 (9.28%) Microsoft Excel
Business Applications
1 14 (14.43%) Endur
2 4 (4.12%) Dynamics CRM
Cloud Services
1 13 (13.40%) Office 365
2 10 (10.31%) Microsoft Azure
3 4 (4.12%) Dynamics 365
4 3 (3.09%) Amazon AWS
Communications & Networking
1 9 (9.28%) DHCP
1 9 (9.28%) DNS
1 9 (9.28%) Firewall
1 9 (9.28%) NetScaler
2 5 (5.15%) Fibre Channel
2 5 (5.15%) NAS
2 5 (5.15%) SAN
2 5 (5.15%) VLAN
3 4 (4.12%) PABX
4 3 (3.09%) IPsec
4 3 (3.09%) Network Security
4 3 (3.09%) WAN
5 2 (2.06%) LAN
5 2 (2.06%) VoIP
6 1 (1.03%) GPON
6 1 (1.03%) Internet
6 1 (1.03%) TCP/IP
Database & Business Intelligence
1 3 (3.09%) Big Data
1 3 (3.09%) MongoDB
1 3 (3.09%) MySQL
1 3 (3.09%) Oracle Database
1 3 (3.09%) PostgreSQL
2 1 (1.03%) SQL Server
Development Applications
1 3 (3.09%) Jenkins
1 3 (3.09%) JIRA
1 3 (3.09%) Robot Framework
1 3 (3.09%) TestRail
2 2 (2.06%) MSI
2 2 (2.06%) Team Foundation Server
2 2 (2.06%) Visual Studio Team System
General
1 43 (44.33%) Finance
2 22 (22.68%) Public Sector
3 5 (5.15%) Telecoms
4 4 (4.12%) Banking
4 4 (4.12%) Publishing
5 3 (3.09%) Aerospace
5 3 (3.09%) Local Government
5 3 (3.09%) Retail
6 2 (2.06%) Marketing
7 1 (1.03%) Electronics
7 1 (1.03%) Legal
7 1 (1.03%) Manufacturing
Job Titles
1 26 (26.80%) Applications Support
2 21 (21.65%) Support Engineer
3 16 (16.49%) Analyst
4 14 (14.43%) Applications Engineer
4 14 (14.43%) Applications Support Engineer
5 12 (12.37%) Infrastructure Engineer
6 10 (10.31%) Endur Support
6 10 (10.31%) OpenLink Support
6 10 (10.31%) Service Analyst
7 8 (8.25%) Field Engineer
7 8 (8.25%) Field Service Engineer
7 8 (8.25%) Support Team Leader
7 8 (8.25%) Team Leader
8 7 (7.22%) Application Support Team Leader
9 6 (6.19%) Architect
9 6 (6.19%) IT Support
9 6 (6.19%) Service Manager
9 6 (6.19%) Solutions Architect
10 5 (5.15%) IT Analyst
10 5 (5.15%) Support Analyst
Libraries, Frameworks & Software Standards
1 5 (5.15%) .NET
2 2 (2.06%) .NET Framework
2 2 (2.06%) JSON
3 1 (1.03%) LDAP
Miscellaneous
1 26 (26.80%) Analytical Skills
2 8 (8.25%) User Experience
3 7 (7.22%) Driving Licence
4 5 (5.15%) Self-Motivation
5 4 (4.12%) Enterprise Software
6 3 (3.09%) PKI
7 1 (1.03%) Cybercrime
7 1 (1.03%) Data Centre
7 1 (1.03%) Life Science
7 1 (1.03%) Management Information System
7 1 (1.03%) Public Cloud
Operating Systems
1 28 (28.87%) Windows
2 7 (7.22%) Windows 2000
3 6 (6.19%) Windows 10
3 6 (6.19%) Windows Server
3 6 (6.19%) Windows Server 2012
4 5 (5.15%) Linux
5 4 (4.12%) Windows XP
6 3 (3.09%) CentOS
6 3 (3.09%) Red Hat Enterprise Linux
7 2 (2.06%) Windows 8
8 1 (1.03%) Android
8 1 (1.03%) Apple iOS
Processes & Methodologies
1 42 (43.30%) ITIL
2 34 (35.05%) Service Management
3 32 (32.99%) Agile Software Development
3 32 (32.99%) Incident Management
4 27 (27.84%) Problem-Solving
5 24 (24.74%) Continuous Improvement
6 22 (22.68%) Root Cause Analysis
7 16 (16.49%) ITIL V3
8 14 (14.43%) Business Analysis
8 14 (14.43%) ITSM
8 14 (14.43%) Proactive Management
9 13 (13.40%) Service Delivery
10 12 (12.37%) Infrastructure Engineering
11 11 (11.34%) Change Management
12 9 (9.28%) Data Analysis
12 9 (9.28%) Preventative Maintenance
13 8 (8.25%) Asset Management
14 7 (7.22%) Computer Science
14 7 (7.22%) Waterfall
15 6 (6.19%) Release Management
Programming Languages
1 27 (27.84%) SQL
2 8 (8.25%) PowerShell
3 4 (4.12%) Python
4 3 (3.09%) Bash Shell
4 3 (3.09%) C
4 3 (3.09%) JavaScript
4 3 (3.09%) PHP
5 1 (1.03%) Java
5 1 (1.03%) Perl
5 1 (1.03%) Shell Script
5 1 (1.03%) VB
Qualifications
1 28 (28.87%) Security Cleared
2 22 (22.68%) Degree
3 18 (18.56%) Cisco Certification
4 17 (17.53%) CCNA
5 13 (13.40%) DV Cleared
6 11 (11.34%) MCP
7 9 (9.28%) ITIL Certification
7 9 (9.28%) Microsoft Certification
8 5 (5.15%) MCSA
9 4 (4.12%) MCSE
9 4 (4.12%) SC Cleared
10 3 (3.09%) ISTQB
10 3 (3.09%) Master's Degree
10 3 (3.09%) MCTS
11 2 (2.06%) CCNP
11 2 (2.06%) CompTIA Security+
11 2 (2.06%) MOS
12 1 (1.03%) CCSP
12 1 (1.03%) JNCIA
12 1 (1.03%) JNCIS
Quality Assurance & Compliance
1 16 (16.49%) SLA
2 7 (7.22%) ISO/IEC 20000
3 2 (2.06%) QA
4 1 (1.03%) GDPR
System Software
1 9 (9.28%) Hyper-V
1 9 (9.28%) XenApp
1 9 (9.28%) XenDesktop
2 8 (8.25%) Active Directory
3 7 (7.22%) VMware Infrastructure
4 5 (5.15%) Firmware
5 4 (4.12%) Virtual Desktop
6 3 (3.09%) Microsoft App-V
6 3 (3.09%) VMware ESXi
6 3 (3.09%) vSphere
Systems Management
1 7 (7.22%) SCCM
2 5 (5.15%) Microsoft Data Protection Manager
2 5 (5.15%) SCDPM
3 4 (4.12%) SCVMM
4 3 (3.09%) HP ALM
5 2 (2.06%) AirWatch
5 2 (2.06%) Microsoft Intune
5 2 (2.06%) WSUS
6 1 (1.03%) Systems Management Server (SMS)
Vendors
1 38 (39.18%) Microsoft
2 14 (14.43%) Cisco
2 14 (14.43%) OpenLink
3 10 (10.31%) VMware
4 9 (9.28%) Citrix
5 6 (6.19%) HP
6 5 (5.15%) Apple
7 4 (4.12%) Nortel
7 4 (4.12%) Oracle
7 4 (4.12%) Panasonic
7 4 (4.12%) Red Hat
7 4 (4.12%) Siemens
8 3 (3.09%) Atlassian
8 3 (3.09%) Red Box
9 2 (2.06%) Sophos
10 1 (1.03%) Capita
10 1 (1.03%) Juniper
10 1 (1.03%) McAfee
10 1 (1.03%) Remedy
10 1 (1.03%) SAP