Period
to 23 September 2018

The following table provides summary statistics for permanent job vacancies advertised in the South West with a requirement for Problem Management skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Problem Management over the 6 months to 23 September 2018 with a comparison to the same period in the previous 2 years.

Problem Management
England > South West
6 months to
23 Sep 2018
Same period 2017 Same period 2016
Rank 242 230 215
Rank change year-on-year -12 -15 +17
Permanent jobs citing Problem Management 93 104 147
As % of all permanent IT jobs advertised in the South West 0.90% 1.02% 1.35%
As % of the Processes & Methodologies category 0.98% 1.11% 1.49%
Number of salaries quoted 49 77 112
South West median annual salary £34,000 £42,500 £38,625
Median salary % change year-on-year -20.00% +10.03% -3.44%
10th Percentile £18,500 £25,750 £22,000
90th Percentile £65,250 £47,500 £47,500
England median annual salary £45,000 £45,000 £44,000
% change year-on-year - +2.27% -2.22%

Problem Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in the South West with a requirement for process or methodology skills.

All Process and Methodology Skills
South West
Permanent vacancies with a requirement for process or methodology skills 9,498 9,328 9,873
As % of all permanent IT jobs advertised in the South West 92.18% 91.72% 90.35%
Number of salaries quoted 7,811 7,697 8,258
South West median annual salary £42,500 £42,000 £40,000
Median salary % change year-on-year +1.19% +5.00% -
10th Percentile £26,250 £25,750 £25,750
90th Percentile £66,250 £63,750 £63,750
England median annual salary £50,500 £50,000 £50,000
% change year-on-year +1.00% - +5.26%

Problem Management
Job Vacancy Trend in the South West

Job postings citing Problem Management as a percentage of all IT jobs advertised in the South West.

Job vacancy trend for Problem Management in the South West

Problem Management
Salary Trend in the South West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Problem Management in the South West.

Salary trend for Problem Management in the South West

Problem Management
Salary Histogram in the South West

The salary distribution of IT jobs citing Problem Management in the South West over the 6 months to 23 September 2018.

Salary histogram for Problem Management in the South West

Problem Management
Job Locations in the South West

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Problem Management within the South West region over the 6 months to 23 September 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Wiltshire -5 21 £35,608 -1.09% 3
Gloucestershire -5 15 £19,000 -58.70% 1
Cornwall +9 14 - -
Bristol -8 7 £68,750 +127.27% 3
Devon - 6 £31,000 -
Somerset +26 5 £32,500 -23.53%
Dorset -30 4 £32,750 -27.22% 3
Problem Management
England

For the 6 months to 23 September 2018, IT jobs citing Problem Management also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the South West region with a requirement for Problem Management.

1 58 (62.37%) ITIL
2 51 (54.84%) Service Delivery
3 47 (50.54%) Service Management
3 47 (50.54%) Microsoft
4 44 (47.31%) Windows
5 41 (44.09%) Windows Server
6 39 (41.94%) PowerShell
7 37 (39.78%) Degree
7 37 (39.78%) Active Directory
8 33 (35.48%) SLA
8 33 (35.48%) Proactive Management
9 30 (32.26%) Security Cleared
10 29 (31.18%) Agile Software Development
10 29 (31.18%) ITSM
11 27 (29.03%) Hyper-V
12 26 (27.96%) SQL Server
13 25 (26.88%) Problem-Solving
14 24 (25.81%) ITIL V3
15 23 (24.73%) SCCM
16 21 (22.58%) Analytical Skills
17 20 (21.51%) Incident Management
17 20 (21.51%) SQL
18 19 (20.43%) Business Intelligence
18 19 (20.43%) Windows Server 2012
19 18 (19.35%) Firewall
19 18 (19.35%) Stakeholder Management
20 17 (18.28%) SharePoint
21 16 (17.20%) ITIL Certification
21 16 (17.20%) Enterprise Software
22 15 (16.13%) Continuous Improvement

Problem Management
Co-occurring IT Skills in the South West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 17 (18.28%) SharePoint
2 6 (6.45%) Confluence
3 4 (4.30%) MS Exchange
4 1 (1.08%) Apache
4 1 (1.08%) Exchange Server 2003
4 1 (1.08%) IIS
4 1 (1.08%) SharePoint Server
Applications
1 7 (7.53%) Microsoft Office
Business Applications
1 5 (5.38%) Siebel CRM
Cloud Services
1 12 (12.90%) Microsoft Azure
2 11 (11.83%) Office 365
3 8 (8.60%) Amazon AWS
4 3 (3.23%) Azure Active Directory
4 3 (3.23%) SaaS
5 2 (2.15%) Mimecast
Communications & Networking
1 18 (19.35%) Firewall
2 14 (15.05%) Intrusion Detection
2 14 (15.05%) Network Security
3 9 (9.68%) DNS
4 8 (8.60%) FTP
5 5 (5.38%) Intranet
5 5 (5.38%) LAN
5 5 (5.38%) TCP/IP
6 4 (4.30%) PABX
7 3 (3.23%) Kerberos
7 3 (3.23%) VoIP
8 2 (2.15%) 3G
8 2 (2.15%) 4G
8 2 (2.15%) DHCP
8 2 (2.15%) GSM
8 2 (2.15%) SAN
8 2 (2.15%) TETRA
8 2 (2.15%) Wi-Fi
9 1 (1.08%) Internet
9 1 (1.08%) PBX
Database & Business Intelligence
1 26 (27.96%) SQL Server
2 5 (5.38%) Oracle BI EE
3 3 (3.23%) Relational Database
4 2 (2.15%) SQL Server 2012
4 2 (2.15%) SQL Server 2014
4 2 (2.15%) SQL Server 2016
5 1 (1.08%) Data Warehouse
5 1 (1.08%) MS Access
5 1 (1.08%) Power BI
5 1 (1.08%) SQL Server 2008
5 1 (1.08%) SQL Server Integration Services
5 1 (1.08%) SQL Server Reporting Services
Development Applications
1 6 (6.45%) JIRA
2 1 (1.08%) Team Foundation Server
General
1 7 (7.53%) Finance
2 4 (4.30%) Telecoms
3 3 (3.23%) Retail
4 2 (2.15%) Military
5 1 (1.08%) Aerospace
5 1 (1.08%) Local Government
Job Titles
1 14 (15.05%) Analyst
2 13 (13.98%) Support Engineer
2 13 (13.98%) Wintel Engineer
3 11 (11.83%) Infrastructure Engineer
4 10 (10.75%) Service Manager
4 10 (10.75%) Support Analyst
5 9 (9.68%) 3rd Line Engineer
6 8 (8.60%) 1st Line Support
6 8 (8.60%) 1st Line Support Analyst
7 6 (6.45%) Cloud Engineer
7 6 (6.45%) Cloud Infrastructure Engineer
7 6 (6.45%) Development Manager
7 6 (6.45%) IT Engineer
8 5 (5.38%) Applications Development Manager
8 5 (5.38%) Applications Manager
8 5 (5.38%) Delivery Manager
8 5 (5.38%) Desktop Engineer
8 5 (5.38%) Desktop Support
8 5 (5.38%) Senior Desktop Engineer
8 5 (5.38%) Services Delivery Manager
Libraries, Frameworks & Software Standards
1 12 (12.90%) .NET
2 10 (10.75%) Middleware
3 9 (9.68%) CSS
3 9 (9.68%) HTML
3 9 (9.68%) XML
4 6 (6.45%) Web Services
5 5 (5.38%) Oracle Fusion
6 3 (3.23%) SAML
7 1 (1.08%) ASP.NET
7 1 (1.08%) RSS
7 1 (1.08%) Velocity
7 1 (1.08%) Windows SharePoint Services
Miscellaneous
1 21 (22.58%) Analytical Skills
2 16 (17.20%) Enterprise Software
3 14 (15.05%) Distributed Denial-of-Service
3 14 (15.05%) Self-Motivation
3 14 (15.05%) User Experience
4 12 (12.90%) Management Information System
5 6 (6.45%) Hybrid Cloud
6 1 (1.08%) Data Centre
6 1 (1.08%) EMC VNX
6 1 (1.08%) Enterprise Storage
6 1 (1.08%) IVR
6 1 (1.08%) Virtual Team
Operating Systems
1 44 (47.31%) Windows
2 41 (44.09%) Windows Server
3 19 (20.43%) Windows Server 2012
4 11 (11.83%) Linux
5 9 (9.68%) Windows Server 2008
6 8 (8.60%) Mac OS
6 8 (8.60%) Windows 10
7 2 (2.15%) Windows Server 2003
8 1 (1.08%) CentOS
8 1 (1.08%) Windows 2000 Server
8 1 (1.08%) Windows XP
Processes & Methodologies
1 58 (62.37%) ITIL
2 51 (54.84%) Service Delivery
3 47 (50.54%) Service Management
4 33 (35.48%) Proactive Management
5 29 (31.18%) Agile Software Development
5 29 (31.18%) ITSM
6 25 (26.88%) Problem-Solving
7 24 (25.81%) ITIL V3
8 20 (21.51%) Incident Management
9 19 (20.43%) Business Intelligence
10 18 (19.35%) Stakeholder Management
11 15 (16.13%) Continuous Improvement
11 15 (16.13%) Storage Management
12 14 (15.05%) Decision-Making
13 13 (13.98%) Runbook
13 13 (13.98%) TOGAF
14 11 (11.83%) Infrastructure Engineering
15 10 (10.75%) Data Protection
16 9 (9.68%) Change Management
17 8 (8.60%) Disaster Recovery
Programming Languages
1 39 (41.94%) PowerShell
2 20 (21.51%) SQL
3 9 (9.68%) Java
4 6 (6.45%) C
4 6 (6.45%) JavaScript
4 6 (6.45%) Python
5 5 (5.38%) Bash Shell
5 5 (5.38%) PHP
6 3 (3.23%) T-SQL
7 2 (2.15%) C#
7 2 (2.15%) VB
8 1 (1.08%) VBScript
Qualifications
1 37 (39.78%) Degree
2 30 (32.26%) Security Cleared
3 16 (17.20%) ITIL Certification
4 13 (13.98%) Microsoft Certification
5 10 (10.75%) MCITP
6 6 (6.45%) DV Cleared
7 5 (5.38%) SC Cleared
8 3 (3.23%) MCP
8 3 (3.23%) MCSE
9 1 (1.08%) CCNA
9 1 (1.08%) CCNP
9 1 (1.08%) Cisco Certification
9 1 (1.08%) CITP
Quality Assurance & Compliance
1 33 (35.48%) SLA
2 7 (7.53%) ISO/IEC 20000
3 2 (2.15%) COBIT
3 2 (2.15%) ISO/IEC 27001
3 2 (2.15%) QA
4 1 (1.08%) PMO
System Software
1 37 (39.78%) Active Directory
2 27 (29.03%) Hyper-V
3 14 (15.05%) Virtual Desktop
3 14 (15.05%) VMware Infrastructure
4 6 (6.45%) BitLocker
5 3 (3.23%) Shibboleth
6 2 (2.15%) VMware ESXi
7 1 (1.08%) Citrix Presentation Server
7 1 (1.08%) ISA Server
7 1 (1.08%) KVM
7 1 (1.08%) Microsoft Virtual Server
7 1 (1.08%) Terminal Services
7 1 (1.08%) Virtual Servers
7 1 (1.08%) vSphere
7 1 (1.08%) XenApp
Systems Management
1 23 (24.73%) SCCM
2 8 (8.60%) Forefront Identity Manager
2 8 (8.60%) NetBackup
3 7 (7.53%) SCOM
3 7 (7.53%) SCVMM
4 5 (5.38%) HP ALM
4 5 (5.38%) WSUS
5 1 (1.08%) Cisco CUCM
5 1 (1.08%) Microsoft Clustering
5 1 (1.08%) Netcool
5 1 (1.08%) OpenView Configuration Management
5 1 (1.08%) SCOrch
5 1 (1.08%) Veritas Storage Foundation
Vendors
1 47 (50.54%) Microsoft
2 14 (15.05%) HP
2 14 (15.05%) McAfee
2 14 (15.05%) Oracle
2 14 (15.05%) VMware
3 10 (10.75%) Ivanti
4 8 (8.60%) Veeam
4 8 (8.60%) Veritas
5 7 (7.53%) 3PAR
6 5 (5.38%) Atlassian
6 5 (5.38%) Siebel
7 3 (3.23%) Citrix
7 3 (3.23%) ServiceNow
8 2 (2.15%) Cisco
8 2 (2.15%) EMC
9 1 (1.08%) Meridio
9 1 (1.08%) Red Hat