Period
to 21 January 2019

The following table provides summary statistics for permanent job vacancies advertised in the South West with a requirement for Problem Management skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Problem Management over the 6 months to 21 January 2019 with a comparison to the same period in the previous 2 years.

Problem Management
England > South West
6 months to
21 Jan 2019
Same period 2018 Same period 2017
Rank 241 184 179
Rank change year-on-year -57 -5 +31
Permanent jobs citing Problem Management 74 169 183
As % of all permanent IT jobs advertised in the South West 0.76% 1.69% 1.75%
As % of the Processes & Methodologies category 0.82% 1.86% 1.92%
Number of salaries quoted 44 95 144
South West median annual salary £35,000 £42,500 £40,000
Median salary % change year-on-year -17.65% +6.25% -
10th Percentile £18,500 £23,200 £22,000
90th Percentile £60,500 £54,000 £48,375
England median annual salary £45,000 £45,000 £42,500
% change year-on-year - +5.88% -5.56%

Problem Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in the South West with a requirement for process or methodology skills.

All Process and Methodology Skills
South West
Permanent vacancies with a requirement for process or methodology skills 9,038 9,109 9,539
As % of all permanent IT jobs advertised in the South West 92.69% 91.06% 91.45%
Number of salaries quoted 7,080 7,471 7,906
South West median annual salary £45,000 £42,500 £41,500
Median salary % change year-on-year +5.88% +2.41% +3.75%
10th Percentile £26,250 £26,250 £26,250
90th Percentile £67,787 £63,750 £65,000
England median annual salary £52,500 £50,000 £50,000
% change year-on-year +5.00% - +5.26%

Problem Management
Job Vacancy Trend in the South West

Job postings citing Problem Management as a percentage of all IT jobs advertised in the South West.

Job vacancy trend for Problem Management in the South West

Problem Management
Salary Trend in the South West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Problem Management in the South West.

Salary trend for Problem Management in the South West

Problem Management
Salary Histogram in the South West

The salary distribution of IT jobs citing Problem Management in the South West over the 6 months to 21 January 2019.

Salary histogram for Problem Management in the South West

Problem Management
Job Locations in the South West

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Problem Management within the South West region over the 6 months to 21 January 2019. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Wiltshire -5 20 £35,608 -1.09%
Gloucestershire -6 18 £32,000 -29.67% 2
Devon - 7 £31,000 -
Somerset +12 6 £32,500 -21.21%
Bristol +1 5 £47,500 +75.93% 4
Dorset -6 4 £35,000 -36.36%
Cornwall -15 4 £30,000 -25.00%
Problem Management
England

For the 6 months to 21 January 2019, IT jobs citing Problem Management also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the South West region with a requirement for Problem Management.

1 37 (50.00%) Service Delivery
2 33 (44.59%) Microsoft
3 30 (40.54%) ITIL
4 27 (36.49%) Service Management
5 25 (33.78%) Windows
5 25 (33.78%) Windows Server
6 23 (31.08%) Security Cleared
7 21 (28.38%) PowerShell
8 20 (27.03%) SLA
8 20 (27.03%) Problem-Solving
9 19 (25.68%) DV Cleared
10 18 (24.32%) Incident Management
10 18 (24.32%) Degree
10 18 (24.32%) Agile Software Development
11 16 (21.62%) Release Management
12 15 (20.27%) Analytical Skills
12 15 (20.27%) SQL
12 15 (20.27%) Storage Management
13 14 (18.92%) .NET
13 14 (18.92%) DNS
13 14 (18.92%) DHCP
13 14 (18.92%) ITSM
14 13 (17.57%) Middleware
14 13 (17.57%) Change Management
14 13 (17.57%) Disaster Recovery
14 13 (17.57%) Active Directory
14 13 (17.57%) HP
14 13 (17.57%) Ivanti
14 13 (17.57%) Data Protection
14 13 (17.57%) Hyper-V

Problem Management
Co-occurring IT Skills in the South West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 8 (10.81%) Confluence
1 8 (10.81%) MS Exchange
2 4 (5.41%) SharePoint
3 1 (1.35%) Apache
3 1 (1.35%) Exchange Server 2003
3 1 (1.35%) IIS
3 1 (1.35%) Office Communications Server
3 1 (1.35%) SharePoint Server
3 1 (1.35%) Skype for Business
Applications
1 3 (4.05%) Microsoft Office
Business Applications
1 8 (10.81%) Siebel CRM
2 1 (1.35%) Unit4 Business World
Cloud Services
1 9 (12.16%) Office 365
2 1 (1.35%) Azure Active Directory
2 1 (1.35%) Cloud Computing
2 1 (1.35%) Microsoft Azure
Communications & Networking
1 14 (18.92%) DHCP
1 14 (18.92%) DNS
2 12 (16.22%) SAN
3 8 (10.81%) Fibre Channel
3 8 (10.81%) NAS
3 8 (10.81%) NetScaler
3 8 (10.81%) VLAN
4 6 (8.11%) FTP
4 6 (8.11%) LAN
5 5 (6.76%) Intranet
6 4 (5.41%) PABX
6 4 (5.41%) TCP/IP
7 3 (4.05%) VoIP
8 2 (2.70%) WAN
9 1 (1.35%) Broadband
9 1 (1.35%) Firewall
9 1 (1.35%) Internet
9 1 (1.35%) Kerberos
9 1 (1.35%) Skype
9 1 (1.35%) Unified Communications
Database & Business Intelligence
1 8 (10.81%) Oracle BI EE
2 6 (8.11%) SQL Server
3 1 (1.35%) MongoDB
3 1 (1.35%) MS Access
3 1 (1.35%) MySQL
3 1 (1.35%) NoSQL
Development Applications
1 8 (10.81%) JIRA
2 2 (2.70%) Appium
2 2 (2.70%) Eclipse
2 2 (2.70%) Jenkins
2 2 (2.70%) JUnit
2 2 (2.70%) LoadRunner
2 2 (2.70%) Maven
2 2 (2.70%) Selenium
2 2 (2.70%) SoapUI
2 2 (2.70%) Visual Studio
General
1 4 (5.41%) Telecoms
2 3 (4.05%) Finance
2 3 (4.05%) Military
3 2 (2.70%) Retail
4 1 (1.35%) Advertising
Job Titles
1 14 (18.92%) Analyst
2 11 (14.86%) Support Engineer
3 9 (12.16%) Delivery Manager
3 9 (12.16%) Service Manager
3 9 (12.16%) Services Delivery Manager
4 8 (10.81%) Application Development Manager
4 8 (10.81%) Applications Development Manager
4 8 (10.81%) Applications Manager
4 8 (10.81%) Development Manager
4 8 (10.81%) Development Team Manager
4 8 (10.81%) Infrastructure Engineer
4 8 (10.81%) Support Analyst
5 6 (8.11%) 1st Line Support
5 6 (8.11%) 1st Line Support Analyst
6 5 (6.76%) Desktop Engineer
6 5 (6.76%) Senior Desktop Engineer
6 5 (6.76%) Technical Engineer
6 5 (6.76%) Technical Support
6 5 (6.76%) Technical Support Engineer
6 5 (6.76%) Test Engineer
Libraries, Frameworks & Software Standards
1 14 (18.92%) .NET
2 13 (17.57%) Middleware
3 8 (10.81%) Oracle Fusion
4 7 (9.46%) HTML
4 7 (9.46%) XML
5 6 (8.11%) CSS
6 2 (2.70%) Web Services
7 1 (1.35%) .NET Framework
7 1 (1.35%) AngularJS
7 1 (1.35%) JSON
7 1 (1.35%) SAML
7 1 (1.35%) Velocity
7 1 (1.35%) Windows SharePoint Services
Miscellaneous
1 15 (20.27%) Analytical Skills
2 12 (16.22%) Self-Motivation
3 7 (9.46%) Enterprise Software
4 4 (5.41%) User Experience
5 2 (2.70%) Management Information System
6 1 (1.35%) Data Centre
6 1 (1.35%) NHS
6 1 (1.35%) PKI
6 1 (1.35%) Public Cloud
6 1 (1.35%) Smart Meter
6 1 (1.35%) Virtual Team
Operating Systems
1 25 (33.78%) Windows
1 25 (33.78%) Windows Server
2 10 (13.51%) Linux
3 9 (12.16%) Windows Server 2008
4 6 (8.11%) Mac OS
5 5 (6.76%) Windows Server 2012
6 2 (2.70%) Windows Server 2003
7 1 (1.35%) Windows 2000 Server
7 1 (1.35%) Windows XP
Processes & Methodologies
1 37 (50.00%) Service Delivery
2 30 (40.54%) ITIL
3 27 (36.49%) Service Management
4 20 (27.03%) Problem-Solving
5 18 (24.32%) Agile Software Development
5 18 (24.32%) Incident Management
6 16 (21.62%) Release Management
7 15 (20.27%) Storage Management
8 14 (18.92%) ITSM
9 13 (17.57%) Change Management
9 13 (17.57%) Data Protection
9 13 (17.57%) Disaster Recovery
9 13 (17.57%) Proactive Management
10 12 (16.22%) ITIL V3
11 11 (14.86%) Root Cause Analysis
12 8 (10.81%) Converged Infrastructure
12 8 (10.81%) CRM
12 8 (10.81%) E-business
12 8 (10.81%) Fault Management
12 8 (10.81%) Stakeholder Management
Programming Languages
1 21 (28.38%) PowerShell
2 15 (20.27%) SQL
3 11 (14.86%) C
4 8 (10.81%) Python
5 7 (9.46%) Bash Shell
5 7 (9.46%) Java
5 7 (9.46%) JavaScript
5 7 (9.46%) PHP
6 1 (1.35%) C#
6 1 (1.35%) C++
6 1 (1.35%) VB
Qualifications
1 23 (31.08%) Security Cleared
2 19 (25.68%) DV Cleared
3 18 (24.32%) Degree
4 10 (13.51%) Cisco Certification
5 8 (10.81%) CCNA
6 4 (5.41%) ITIL Certification
6 4 (5.41%) Microsoft Certification
7 3 (4.05%) SC Cleared
8 2 (2.70%) Computer Science Degree
8 2 (2.70%) MCITP
8 2 (2.70%) MCP
8 2 (2.70%) MCSE
9 1 (1.35%) CCNP
9 1 (1.35%) ISTQB
Quality Assurance & Compliance
1 20 (27.03%) SLA
2 4 (5.41%) ISO/IEC 20000
3 1 (1.35%) ISO/IEC 27001
System Software
1 13 (17.57%) Active Directory
1 13 (17.57%) Hyper-V
2 11 (14.86%) VMware Infrastructure
3 9 (12.16%) XenApp
4 8 (10.81%) Firmware
4 8 (10.81%) XenDesktop
5 3 (4.05%) Virtual Machines
6 1 (1.35%) ISA Server
6 1 (1.35%) Microsoft Virtual Server
6 1 (1.35%) Shibboleth
6 1 (1.35%) Virtual Servers
6 1 (1.35%) VMware ESXi
6 1 (1.35%) vSphere
Systems Management
1 11 (14.86%) Microsoft Data Protection Manager
2 8 (10.81%) SCDPM
2 8 (10.81%) WSUS
3 7 (9.46%) HP ALM
4 6 (8.11%) SCCM
5 1 (1.35%) Cisco CUCM
5 1 (1.35%) Microsoft Clustering
5 1 (1.35%) NetBackup
5 1 (1.35%) Netcool
5 1 (1.35%) OpenView Configuration Management
5 1 (1.35%) Veritas Storage Foundation
Vendors
1 33 (44.59%) Microsoft
2 13 (17.57%) HP
2 13 (17.57%) Ivanti
3 11 (14.86%) Cisco
3 11 (14.86%) VMware
4 9 (12.16%) Citrix
4 9 (12.16%) Oracle
5 8 (10.81%) Siebel
6 7 (9.46%) Atlassian
7 1 (1.35%) Dell
7 1 (1.35%) EMC
7 1 (1.35%) Juniper
7 1 (1.35%) Meridio
7 1 (1.35%) Remedy
7 1 (1.35%) Veritas