Period
to 21 November 2017

The median annual salary for an IT Support was £22,500 in advertised job vacancies in Staffordshire during the 6 months to 21 November 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

IT Support
West Midlands > Staffordshire
6 months to
21 Nov 2017
Same period 2016 Same period 2015
Rank 67 83 68
Rank change year-on-year +16 -15 +21
Permanent jobs requiring an IT Support 38 27 41
As % of all permanent IT jobs advertised in Staffordshire 3.13% 2.18% 3.44%
As % of the Job Titles category 3.20% 2.24% 3.49%
Number of salaries quoted 33 35 26
Staffordshire median annual salary £22,500 £22,000 £24,000
Median salary % change year-on-year +2.27% -8.33% -2.04%
10th Percentile £18,800 £19,000 £18,250
90th Percentile £29,200 £25,600 £33,750
West Midlands median annual salary £25,000 £23,500 £25,000
% change year-on-year +6.38% -6.00% -3.85%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Staffordshire. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Staffordshire
Permanent vacancies in Staffordshire with a recognized job title 1187 1206 1175
% of permanent IT jobs with a recognized job title 97.70% 97.57% 98.49%
Number of salaries quoted 956 1066 1017
Staffordshire median annual salary £37,500 £37,500 £35,000
Median salary % change year-on-year - +7.14% -
10th Percentile £21,250 £22,625 £22,375
90th Percentile £57,500 £56,250 £55,000
West Midlands median annual salary £40,000 £40,000 £40,000

IT Support
Job Vacancy Trend in Staffordshire

Job postings that featured IT Support in the job title as a percentage of all IT jobs advertised in Staffordshire.

Job vacancy trend for IT Support in Staffordshire

IT Support
Salary Trend in Staffordshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IT Support in Staffordshire.

Salary trend for IT Support in Staffordshire

IT Support
Salary Histogram in Staffordshire

The salary distribution of IT jobs citing IT Support in Staffordshire over the 6 months to 21 November 2017.

Salary histogram for IT Support in Staffordshire

IT Support
Job Locations in Staffordshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support within the Staffordshire region over the 6 months to 21 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Stafford +3 13 £24,000 +9.09%
Tamworth - 10 £19,500 -
Stoke-on-Trent +19 9 £23,500 +4.44%
Lichfield -1 5 £21,750 +8.75% 2
IT Support
West Midlands

IT Support Skill Set
Top 30 Co-occurring IT Skills in Staffordshire

For the 6 months to 21 November 2017, IT Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Staffordshire region featuring IT Support in the job title.

1 19 (50.00%) Windows
2 18 (47.37%) Microsoft
3 12 (31.58%) Citrix
3 12 (31.58%) SLA
4 11 (28.95%) ITIL
5 9 (23.68%) Continuous Improvement
5 9 (23.68%) Linux
6 8 (21.05%) Windows Server
7 7 (18.42%) Proactive Monitoring
7 7 (18.42%) Microsoft Certification
7 7 (18.42%) Active Directory
8 6 (15.79%) VMware
8 6 (15.79%) Analytical Skills
9 5 (13.16%) Management Information System
9 5 (13.16%) C#
9 5 (13.16%) SQL
10 4 (10.53%) Windows Server 2012
10 4 (10.53%) Office 365
11 3 (7.89%) Windows 8
11 3 (7.89%) Microsoft Office
11 3 (7.89%) CRM
11 3 (7.89%) MS Exchange
11 3 (7.89%) LAN
11 3 (7.89%) WAN
11 3 (7.89%) ITIL Certification
11 3 (7.89%) ERP
11 3 (7.89%) TCP/IP
11 3 (7.89%) Windows Server 2003
11 3 (7.89%) VMware Infrastructure
11 3 (7.89%) Windows Server 2008

IT Support Skill Set
Co-occurring IT Skills in Staffordshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (7.89%) MS Exchange
2 1 (2.63%) IIS
2 1 (2.63%) SharePoint
Applications
1 3 (7.89%) Microsoft Office
Cloud Services
1 4 (10.53%) Office 365
Communications & Networking
1 3 (7.89%) LAN
1 3 (7.89%) TCP/IP
1 3 (7.89%) WAN
2 1 (2.63%) DHCP
2 1 (2.63%) DNS
2 1 (2.63%) Firewall
2 1 (2.63%) SAN
2 1 (2.63%) VLAN
2 1 (2.63%) VPN
Database & Business Intelligence
1 2 (5.26%) Oracle Database
General
1 1 (2.63%) Finance
Libraries, Frameworks & Software Standards
1 1 (2.63%) COM
Miscellaneous
1 6 (15.79%) Analytical Skills
2 5 (13.16%) Management Information System
3 1 (2.63%) Data Centre
3 1 (2.63%) Driving Licence
3 1 (2.63%) iPad
Operating Systems
1 19 (50.00%) Windows
2 9 (23.68%) Linux
3 8 (21.05%) Windows Server
4 4 (10.53%) Windows Server 2012
5 3 (7.89%) Windows 8
5 3 (7.89%) Windows Server 2003
5 3 (7.89%) Windows Server 2008
6 2 (5.26%) Windows 10
6 2 (5.26%) Windows XP
7 1 (2.63%) Windows 7
Processes & Methodologies
1 11 (28.95%) ITIL
2 9 (23.68%) Continuous Improvement
3 7 (18.42%) Proactive Monitoring
4 3 (7.89%) CRM
4 3 (7.89%) ERP
5 2 (5.26%) Incident Management
6 1 (2.63%) DevOps
6 1 (2.63%) Information Security
6 1 (2.63%) ITIL V3
6 1 (2.63%) Logistics
6 1 (2.63%) Mentoring
Programming Languages
1 5 (13.16%) C#
1 5 (13.16%) SQL
Qualifications
1 7 (18.42%) Microsoft Certification
2 3 (7.89%) ITIL Certification
3 2 (5.26%) MCITP
4 1 (2.63%) GNVQ
4 1 (2.63%) HNC
4 1 (2.63%) HND
4 1 (2.63%) MCSE
Quality Assurance & Compliance
1 12 (31.58%) SLA
System Software
1 7 (18.42%) Active Directory
2 3 (7.89%) VMware Infrastructure
3 2 (5.26%) vSphere
4 1 (2.63%) Hyper-V
Systems Management
1 1 (2.63%) Backup Exec
Vendors
1 18 (47.37%) Microsoft
2 12 (31.58%) Citrix
3 6 (15.79%) VMware
4 2 (5.26%) Oracle
4 2 (5.26%) Veeam
5 1 (2.63%) CheckPoint
5 1 (2.63%) Cisco
5 1 (2.63%) HP