Period
to 19 November 2017

The median annual salary for an IT Support Analyst was £24,000 in advertised job vacancies in Surrey during the 6 months to 19 November 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

IT Support Analyst
South East > Surrey
6 months to
19 Nov 2017
Same period 2016 Same period 2015
Rank 210 202 236
Rank change year-on-year -8 +34 +53
Permanent jobs requiring an IT Support Analyst 48 75 74
As % of all permanent IT jobs advertised in Surrey 0.78% 1.13% 0.86%
As % of the Job Titles category 0.81% 1.16% 0.88%
Number of salaries quoted 50 68 68
Surrey median annual salary £24,000 £29,000 £24,313
Median salary % change year-on-year -17.24% +19.28% -2.75%
10th Percentile £19,250 £21,750 £20,000
90th Percentile £35,025 £33,750 £33,725
South East median annual salary £24,000 £27,000 £23,500
% change year-on-year -11.11% +14.89% -5.05%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Surrey. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Surrey
Permanent vacancies in Surrey with a recognized job title 5958 6467 8404
% of permanent IT jobs with a recognized job title 96.86% 97.47% 97.64%
Number of salaries quoted 4875 5492 7299
Surrey median annual salary £47,500 £47,500 £45,000
Median salary % change year-on-year - +5.56% -
10th Percentile £26,250 £26,750 £25,000
90th Percentile £67,500 £67,500 £66,250
South East median annual salary £45,000 £45,000 £44,000
% change year-on-year - +2.27% +3.53%

IT Support Analyst
Job Vacancy Trend in Surrey

Job postings that featured IT Support Analyst in the job title as a percentage of all IT jobs advertised in Surrey.

Job vacancy trend for IT Support Analyst in Surrey

IT Support Analyst
Salary Trend in Surrey

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IT Support Analyst in Surrey.

Salary trend for IT Support Analyst in Surrey

IT Support Analyst
Salary Histogram in Surrey

The salary distribution of IT jobs citing IT Support Analyst in Surrey over the 6 months to 19 November 2017.

Salary histogram for IT Support Analyst in Surrey

IT Support Analyst
Job Locations in Surrey

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support Analyst within the Surrey region over the 6 months to 19 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Guildford -17 11 £27,500 -8.33% 1
Chertsey - 10 £24,000 -
Leatherhead +12 7 £21,500 -10.42%
Godalming -10 5 £20,500 -14.58%
Epsom - 2 £23,000 -
Redhill +8 1 £22,500 -16.67% 1
Weybridge -8 1 £35,000 +14.75%
Reigate - 1 £35,000 -
Esher - 1 £26,500 -
Dorking - 1 £26,500 -
IT Support Analyst
South East

IT Support Analyst Skill Set
Top 30 Co-occurring IT Skills in Surrey

For the 6 months to 19 November 2017, IT Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Surrey region featuring IT Support Analyst in the job title.

1 33 (68.75%) Windows
2 29 (60.42%) Active Directory
3 20 (41.67%) Microsoft
4 14 (29.17%) MS Exchange
5 13 (27.08%) VMware
6 12 (25.00%) Cisco
7 10 (20.83%) Windows 10
8 9 (18.75%) Analytical Skills
8 9 (18.75%) Exchange Server 2010
8 9 (18.75%) Windows 7
9 8 (16.67%) VMware Infrastructure
9 8 (16.67%) Windows 8
9 8 (16.67%) Microsoft Office
9 8 (16.67%) Exchange Server 2013
9 8 (16.67%) Windows Server
10 7 (14.58%) CRM
10 7 (14.58%) Microsoft Certification
10 7 (14.58%) Office 365
11 6 (12.50%) Degree
11 6 (12.50%) SCCM
11 6 (12.50%) MCSE
12 4 (8.33%) DBS Check
12 4 (8.33%) Hyper-V
12 4 (8.33%) SAP CRM
12 4 (8.33%) SAP
12 4 (8.33%) SharePoint
13 3 (6.25%) Windows XP
13 3 (6.25%) SLA
13 3 (6.25%) Blackberry
13 3 (6.25%) Apple

IT Support Analyst Skill Set
Co-occurring IT Skills in Surrey by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 14 (29.17%) MS Exchange
2 9 (18.75%) Exchange Server 2010
3 8 (16.67%) Exchange Server 2013
4 4 (8.33%) SharePoint
5 1 (2.08%) Exchange Server 2007
Applications
1 8 (16.67%) Microsoft Office
2 3 (6.25%) Microsoft Excel
2 3 (6.25%) Microsoft PowerPoint
3 1 (2.08%) AutoCAD
Business Applications
1 4 (8.33%) SAP CRM
Cloud Services
1 7 (14.58%) Office 365
2 1 (2.08%) Adobe Creative Cloud
2 1 (2.08%) Microsoft Azure
Communications & Networking
1 3 (6.25%) LAN
1 3 (6.25%) Skype
1 3 (6.25%) TCP/IP
2 1 (2.08%) DHCP
2 1 (2.08%) DNS
2 1 (2.08%) Firewall
2 1 (2.08%) NAS
2 1 (2.08%) SAN
2 1 (2.08%) VPN
2 1 (2.08%) WAN
2 1 (2.08%) Wi-Fi
2 1 (2.08%) Wireless
Database & Business Intelligence
1 1 (2.08%) Crystal Reports
1 1 (2.08%) SAP BW
1 1 (2.08%) SQL Server
1 1 (2.08%) SQL Server 2008
General
1 1 (2.08%) Finance
Miscellaneous
1 9 (18.75%) Analytical Skills
2 3 (6.25%) Blackberry
2 3 (6.25%) Mobile App
2 3 (6.25%) Smartphone
3 2 (4.17%) Data Centre
3 2 (4.17%) Driving Licence
4 1 (2.08%) iPhone
4 1 (2.08%) Management Information System
Operating Systems
1 33 (68.75%) Windows
2 10 (20.83%) Windows 10
3 9 (18.75%) Windows 7
4 8 (16.67%) Windows 8
4 8 (16.67%) Windows Server
5 3 (6.25%) Windows XP
6 1 (2.08%) Android
6 1 (2.08%) Mac OS
6 1 (2.08%) Mac OS X
6 1 (2.08%) Windows Phone
6 1 (2.08%) Windows Server 2003
6 1 (2.08%) Windows Server 2008
6 1 (2.08%) Windows Server 2012
Processes & Methodologies
1 7 (14.58%) CRM
2 3 (6.25%) Remediation Plan
2 3 (6.25%) Unit Testing
3 2 (4.17%) ITIL
3 2 (4.17%) Proactive Monitoring
3 2 (4.17%) Problem Management
3 2 (4.17%) Service Delivery
3 2 (4.17%) Software Deployment
3 2 (4.17%) Statistics
3 2 (4.17%) Time Management
3 2 (4.17%) Workflow
4 1 (2.08%) Business Intelligence
4 1 (2.08%) Change Management
4 1 (2.08%) Configuration Management
4 1 (2.08%) Data Management
4 1 (2.08%) Disaster Recovery
4 1 (2.08%) ERP
4 1 (2.08%) Portfolio Management
4 1 (2.08%) User Acceptance Testing
4 1 (2.08%) Wealth Management
Programming Languages
1 2 (4.17%) SQL
Qualifications
1 7 (14.58%) Microsoft Certification
2 6 (12.50%) Degree
2 6 (12.50%) MCSE
3 4 (8.33%) DBS Check
Quality Assurance & Compliance
1 3 (6.25%) Sarbanes-Oxley
1 3 (6.25%) SLA
System Software
1 29 (60.42%) Active Directory
2 8 (16.67%) VMware Infrastructure
3 4 (8.33%) Hyper-V
4 1 (2.08%) VMware ESXi
4 1 (2.08%) vSphere
Systems Management
1 6 (12.50%) SCCM
2 3 (6.25%) SCOM
2 3 (6.25%) SCVMM
Vendors
1 20 (41.67%) Microsoft
2 13 (27.08%) VMware
3 12 (25.00%) Cisco
4 4 (8.33%) SAP
5 3 (6.25%) Apple
6 2 (4.17%) Citrix
7 1 (2.08%) Adobe
7 1 (2.08%) SolarWinds
7 1 (2.08%) Symantec