3rd Line Support Jobs in the Thames Valley

Third Line Support
South East > Thames Valley

The median Third Line Support salary in the Thames Valley is £42,000 per year according to job vacancies posted during the 6 months to 9 May 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
9 May 2024
Same period 2023 Same period 2022
Rank 179 235 251
Rank change year-on-year +56 +16 -34
Permanent jobs requiring a 3rd Line Support 68 26 21
As % of all permanent jobs advertised in the Thames Valley 1.01% 0.43% 0.30%
As % of the Job Titles category 1.07% 0.48% 0.32%
Number of salaries quoted 68 23 19
10th Percentile £33,875 £33,000 £35,250
25th Percentile £36,750 - £41,250
Median annual salary (50th Percentile) £42,000 £35,400 £42,500
Median % change year-on-year +18.64% -16.71% +37.10%
75th Percentile £43,750 £42,625 £51,250
90th Percentile £47,500 £50,000 £54,500
South East median annual salary £37,500 £40,000 £35,000
% change year-on-year -6.25% +14.29% -9.09%

All Permanent IT Job Vacancies
Thames Valley

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in the Thames Valley. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the Thames Valley with a recognized job title 6,361 5,393 6,664
% of permanent jobs with a recognized job title 94.69% 89.81% 96.13%
Number of salaries quoted 4,463 3,160 4,121
10th Percentile £29,000 £29,000 £29,000
25th Percentile £36,250 £37,500 £40,000
Median annual salary (50th Percentile) £50,000 £55,000 £55,000
Median % change year-on-year -9.09% - +4.76%
75th Percentile £65,000 £72,500 £70,000
90th Percentile £78,750 £87,500 £81,250
South East median annual salary £50,000 £55,000 £55,000
% change year-on-year -9.09% - +10.00%

3rd Line Support
Job Vacancy Trend in the Thames Valley

Job postings that featured 3rd Line Support in the job title as a proportion of all IT jobs advertised in the Thames Valley.

Job vacancy trend for 3rd Line Support in the Thames Valley

3rd Line Support
Salary Trend in the Thames Valley

3-month moving average salary quoted in jobs citing 3rd Line Support in the Thames Valley.

Salary trend for 3rd Line Support in the Thames Valley

3rd Line Support
Salary Histogram in the Thames Valley

Salary distribution for jobs citing 3rd Line Support in the Thames Valley over the 6 months to 9 May 2024.

Salary histogram for 3rd Line Support in the Thames Valley

3rd Line Support
Job Locations in the Thames Valley

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 3rd Line Support within the Thames Valley region over the 6 months to 9 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Oxfordshire +50 51 £42,000 +5.00% 7
Berkshire +24 15 £35,400 - 5
Buckinghamshire -20 2 £45,000 +28.57%
3rd Line Support
South East

3rd Line Support Skill Set
Top 30 Co-occurring Skills and Capabilities in the Thames Valley

For the 6 months to 9 May 2024, 3rd Line Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Thames Valley region featuring 3rd Line Support in the job title.

1 50 (73.53%) Firewall
2 48 (70.59%) Microsoft
3 45 (66.18%) Windows
3 45 (66.18%) VMware
4 44 (64.71%) VMware Infrastructure
5 42 (61.76%) Microsoft 365
6 35 (51.47%) Citrix
7 33 (48.53%) SQL
8 31 (45.59%) SQL Server
9 30 (44.12%) Veeam
10 29 (42.65%) Active Directory
11 23 (33.82%) Microsoft Exchange
11 23 (33.82%) Social Skills
12 22 (32.35%) Degree
13 19 (27.94%) Hyper-V
14 18 (26.47%) Windows Server
15 17 (25.00%) Azure
15 17 (25.00%) Wi-Fi
15 17 (25.00%) Replication
15 17 (25.00%) Microsoft Excel
16 16 (23.53%) Cybersecurity
17 15 (22.06%) Security Cleared
17 15 (22.06%) OneDrive
17 15 (22.06%) SharePoint
18 14 (20.59%) Multi-Factor Authentication
18 14 (20.59%) SC Cleared
19 13 (19.12%) SCCM
19 13 (19.12%) Change Control
19 13 (19.12%) Documentation Skills
19 13 (19.12%) Cisco Certification

3rd Line Support Skill Set
Co-occurring Skills and Capabilities in the Thames Valley by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 23 (33.82%) Microsoft Exchange
2 15 (22.06%) SharePoint
Applications
1 17 (25.00%) Microsoft Excel
2 11 (16.18%) Microsoft Office
Cloud Services
1 42 (61.76%) Microsoft 365
2 17 (25.00%) Azure
3 15 (22.06%) OneDrive
4 6 (8.82%) AWS
5 4 (5.88%) Entra ID
6 1 (1.47%) Azure Sentinel
6 1 (1.47%) WhatsApp
Communications & Networking
1 50 (73.53%) Firewall
2 17 (25.00%) Wi-Fi
3 12 (17.65%) VLAN
4 11 (16.18%) DHCP
4 11 (16.18%) DNS
5 8 (11.76%) VPN
5 8 (11.76%) WAN
6 7 (10.29%) BGP
6 7 (10.29%) IPsec
6 7 (10.29%) LAN
6 7 (10.29%) OSPF
6 7 (10.29%) TCP/IP
7 6 (8.82%) Cisco ASA
7 6 (8.82%) Cisco Firepower
7 6 (8.82%) Cisco ISE
7 6 (8.82%) Cisco Nexus
7 6 (8.82%) HSRP
7 6 (8.82%) NAS
7 6 (8.82%) SAN
7 6 (8.82%) Spanning Tree
Database & Business Intelligence
1 31 (45.59%) SQL Server
General
1 23 (33.82%) Social Skills
2 13 (19.12%) Documentation Skills
3 11 (16.18%) Law
4 6 (8.82%) Analytical Skills
5 3 (4.41%) Games
5 3 (4.41%) Retail
6 2 (2.94%) Finance
6 2 (2.94%) Organisational Skills
6 2 (2.94%) Pharmaceutical
7 1 (1.47%) Legal
Libraries, Frameworks & Software Standards
1 6 (8.82%) 802.1X
Miscellaneous
1 17 (25.00%) Replication
2 2 (2.94%) Self-Motivation
3 1 (1.47%) Video Conferencing
Operating Systems
1 45 (66.18%) Windows
2 18 (26.47%) Windows Server
3 7 (10.29%) Linux
4 5 (7.35%) Windows 10
5 4 (5.88%) Android
5 4 (5.88%) Apple iOS
5 4 (5.88%) Mac OS X
5 4 (5.88%) Windows 8
5 4 (5.88%) Windows XP
6 2 (2.94%) Windows Server 2016
7 1 (1.47%) Windows Server 2019
Processes & Methodologies
1 16 (23.53%) Cybersecurity
2 14 (20.59%) Multi-Factor Authentication
3 13 (19.12%) Change Control
4 7 (10.29%) Change Advisory Board
4 7 (10.29%) Change Management
4 7 (10.29%) Incident Management
4 7 (10.29%) People Management
4 7 (10.29%) Performance Management
4 7 (10.29%) Release Management
4 7 (10.29%) Service Management
5 6 (8.82%) Problem-Solving
6 5 (7.35%) Infrastructure Engineering
7 4 (5.88%) Email Migration
7 4 (5.88%) Migration
8 3 (4.41%) Customer Service
8 3 (4.41%) IT Strategy
9 2 (2.94%) Biomedicine
9 2 (2.94%) Collaborative Culture
9 2 (2.94%) Server Building
9 2 (2.94%) Virtual Environments
Programming Languages
1 33 (48.53%) SQL
Qualifications
1 22 (32.35%) Degree
2 15 (22.06%) Security Cleared
3 14 (20.59%) SC Cleared
4 13 (19.12%) Cisco Certification
5 7 (10.29%) CCNA
5 7 (10.29%) MCP
6 6 (8.82%) CCNP
6 6 (8.82%) MCSE
6 6 (8.82%) Microsoft Certification
7 1 (1.47%) JNCIA
7 1 (1.47%) Network+ Certification
System Software
1 44 (64.71%) VMware Infrastructure
2 29 (42.65%) Active Directory
3 19 (27.94%) Hyper-V
4 7 (10.29%) Firmware
Systems Management
1 13 (19.12%) SCCM
2 7 (10.29%) NetBackup
2 7 (10.29%) SCOM
3 4 (5.88%) Microsoft Intune
4 1 (1.47%) ZENworks
Vendors
1 48 (70.59%) Microsoft
2 45 (66.18%) VMware
3 35 (51.47%) Citrix
4 30 (44.12%) Veeam
5 7 (10.29%) Juniper
5 7 (10.29%) McAfee
6 6 (8.82%) Cisco
6 6 (8.82%) F5
7 4 (5.88%) Dell
7 4 (5.88%) HP
8 3 (4.41%) Datto
8 3 (4.41%) Sophos
8 3 (4.41%) WatchGuard