Service Delivery Job Trends in the Thames Valley

Service Delivery
South East > Thames Valley

The table below provides summary statistics and salary benchmarking for jobs advertised in the Thames Valley requiring Service Delivery skills. It covers permanent job vacancies from the 6 months leading up to 1 January 2026, with comparisons to the same periods in the previous two years.

6 months to
1 Jan 2026
Same period 2025 Same period 2024
Rank 129 10 43
Rank change year-on-year -119 +33 +21
Permanent jobs citing Service Delivery 45 414 176
As % of all permanent jobs in the Thames Valley 1.13% 11.92% 5.21%
As % of the Processes & Methodologies category 1.39% 13.02% 5.76%
Number of salaries quoted 32 57 152
10th Percentile £30,000 £31,050 £28,050
25th Percentile £33,250 £35,000 £39,085
Median annual salary (50th Percentile) £53,125 £45,000 £54,763
Median % change year-on-year +18.06% -17.83% +28.85%
75th Percentile £77,500 £76,000 £57,500
90th Percentile £95,000 - £71,500
South East median annual salary £50,000 £40,000 £52,500
% change year-on-year +25.00% -23.81% +10.53%

All Process & Methodology Skills
Thames Valley

Service Delivery falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring process or methodology skills in the Thames Valley.

Permanent vacancies with a requirement for process or methodology skills 3,239 3,179 3,057
As % of all permanent jobs advertised in the Thames Valley 81.20% 91.51% 90.42%
Number of salaries quoted 1,730 1,472 2,225
10th Percentile £30,000 £35,000 £31,600
25th Percentile £35,000 £45,000 £40,000
Median annual salary (50th Percentile) £50,000 £60,000 £55,000
Median % change year-on-year -16.67% +9.09% -
75th Percentile £67,500 £76,000 £68,750
90th Percentile £80,000 £90,000 £85,000
South East median annual salary £50,000 £57,500 £53,500
% change year-on-year -13.04% +7.48% -2.73%

Service Delivery
Job Vacancy Trend in the Thames Valley

Historical trend showing the proportion of permanent IT job postings citing Service Delivery relative to all permanent IT jobs advertised in the Thames Valley.

Service Delivery job vacancy trend in the Thames Valley

Service Delivery
Salary Trend in the Thames Valley

Salary distribution trend for jobs in the Thames Valley citing Service Delivery.

Salary distribution trend for jobs in the Thames Valley citing Service Delivery

Service Delivery
Salary Histogram in the Thames Valley

Salary distribution for jobs citing Service Delivery in the Thames Valley over the 6 months to 1 January 2026.

Salary histogram for Service Delivery in the Thames Valley

Service Delivery
Job Locations in the Thames Valley

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Delivery within the Thames Valley region over the 6 months to 1 January 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Berkshire -96 26 £37,500 +7.14% 21
Buckinghamshire -50 10 £60,000 -13.36% 7
Oxfordshire -28 9 £75,000 +32.72% 8
Service Delivery
South East

Service Delivery
Co-Occurring Skills & Capabilities in the Thames Valley by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 6 (13.33%) Microsoft Exchange
1 6 (13.33%) SharePoint
2 2 (4.44%) IIS
Applications
1 5 (11.11%) Microsoft Office
2 2 (4.44%) Microsoft Excel
2 2 (4.44%) Microsoft PowerPoint
Business Applications
1 1 (2.22%) SAP CO
1 1 (2.22%) SAP EWM
1 1 (2.22%) SAP FI
1 1 (2.22%) SAP FI/CO
1 1 (2.22%) SAP IBP
1 1 (2.22%) SAP MM
1 1 (2.22%) SAP S/4HANA
Cloud Services
1 6 (13.33%) Microsoft 365
1 6 (13.33%) SaaS
2 5 (11.11%) Azure
3 2 (4.44%) Entra ID
4 1 (2.22%) Azure Data Factory
4 1 (2.22%) OneDrive
Communications & Networking
1 7 (15.56%) Firewall
2 2 (4.44%) DHCP
2 2 (4.44%) DNS
2 2 (4.44%) VLAN
2 2 (4.44%) VPN
2 2 (4.44%) Wi-Fi
Database & Business Intelligence
1 3 (6.67%) Data Mining
2 2 (4.44%) SQL Server
3 1 (2.22%) Amazon RDS
3 1 (2.22%) Data Lake
Development Applications
1 2 (4.44%) JIRA
General
1 23 (51.11%) Social Skills
2 9 (20.00%) Finance
3 8 (17.78%) Marketing
4 6 (13.33%) Manufacturing
4 6 (13.33%) Organisational Skills
5 4 (8.89%) Retail
6 3 (6.67%) Analytical Skills
6 3 (6.67%) Telecoms
7 2 (4.44%) Electronics
7 2 (4.44%) Influencing Skills
7 2 (4.44%) Presentation Skills
7 2 (4.44%) Public Sector
7 2 (4.44%) Publishing
8 1 (2.22%) Aerospace
8 1 (2.22%) Billing
8 1 (2.22%) Legal
8 1 (2.22%) Spanish Language
Job Titles
1 7 (15.56%) Support Engineer
2 5 (11.11%) Cisco Engineer
2 5 (11.11%) Cisco Field Engineer
2 5 (11.11%) Field Engineer
2 5 (11.11%) Field Service Engineer
3 4 (8.89%) Architect
3 4 (8.89%) Head of IT
3 4 (8.89%) Solutions Architect
3 4 (8.89%) Technical Engineer
3 4 (8.89%) Technical Support
3 4 (8.89%) Technical Support Engineer
4 3 (6.67%) 3rd Line Engineer
4 3 (6.67%) 3rd Line Infrastructure Engineer
4 3 (6.67%) Infrastructure Engineer
4 3 (6.67%) Integration Architect
4 3 (6.67%) ITSM Architect
4 3 (6.67%) Lead
4 3 (6.67%) Senior
4 3 (6.67%) Technical Architect
4 3 (6.67%) Technical Solutions Architect
Libraries, Frameworks & Software Standards
1 1 (2.22%) Oracle Fusion
1 1 (2.22%) SAP Fiori
Miscellaneous
1 5 (11.11%) Driving Licence
2 4 (8.89%) Self-Motivation
3 2 (4.44%) Analytical Mindset
3 2 (4.44%) Onboarding
4 1 (2.22%) AS400
4 1 (2.22%) CCTV
4 1 (2.22%) Data Protection Act
4 1 (2.22%) IoT
4 1 (2.22%) iSeries
4 1 (2.22%) Legacy Applications
4 1 (2.22%) Mainframe
4 1 (2.22%) Management Information System
4 1 (2.22%) Public Cloud
4 1 (2.22%) Smartphone
Operating Systems
1 7 (15.56%) Windows
2 6 (13.33%) Windows Server
3 4 (8.89%) Windows 10
4 3 (6.67%) Linux
5 2 (4.44%) Windows Server 2012
5 2 (4.44%) Windows Server 2016
5 2 (4.44%) Windows Server 2019
6 1 (2.22%) Android
6 1 (2.22%) Apple iOS
Processes & Methodologies
1 16 (35.56%) Problem-Solving
2 11 (24.44%) Continuous Improvement
3 8 (17.78%) ITIL
4 6 (13.33%) Project Delivery
4 6 (13.33%) Stakeholder Management
5 5 (11.11%) Cybersecurity
5 5 (11.11%) IT Strategy
5 5 (11.11%) ITSM
5 5 (11.11%) Presales
5 5 (11.11%) Project Management
6 4 (8.89%) Collaborative Culture
6 4 (8.89%) Cost Control
6 4 (8.89%) CRM
6 4 (8.89%) Roadmaps
6 4 (8.89%) Strategic Thinking
7 3 (6.67%) Collaborative Working
7 3 (6.67%) Customer Service
7 3 (6.67%) Infrastructure Engineering
7 3 (6.67%) Systems Thinking
7 3 (6.67%) Technology Strategy
Programming Languages
1 3 (6.67%) PowerShell
2 1 (2.22%) Ladder Logic
Qualifications
1 8 (17.78%) Security Cleared
2 5 (11.11%) HNC
2 5 (11.11%) SC Cleared
3 3 (6.67%) Degree
3 3 (6.67%) DV Cleared
4 2 (4.44%) DBS Check
4 2 (4.44%) MCP
4 2 (4.44%) MCSA
4 2 (4.44%) Microsoft Certification
5 1 (2.22%) CISA
5 1 (2.22%) CISM
5 1 (2.22%) CISSP
5 1 (2.22%) Computer Science Degree
5 1 (2.22%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 4 (8.89%) GDPR
1 4 (8.89%) ISO/IEC 27001
2 2 (4.44%) Cyber Essentials
2 2 (4.44%) Cyber Essentials PLUS
3 1 (2.22%) GRC
3 1 (2.22%) NIST
System Software
1 6 (13.33%) Active Directory
2 3 (6.67%) Hyper-V
2 3 (6.67%) VMware Infrastructure
2 3 (6.67%) vSphere
Systems Management
1 2 (4.44%) SCCM
1 2 (4.44%) SCOM
1 2 (4.44%) SCSM
Vendors
1 15 (33.33%) Microsoft
2 5 (11.11%) Cisco
2 5 (11.11%) Draytek
2 5 (11.11%) Meraki
2 5 (11.11%) Sophos
2 5 (11.11%) VMware
3 4 (8.89%) SAP
4 3 (6.67%) Trend Micro
4 3 (6.67%) Veeam
5 1 (2.22%) Citrix
5 1 (2.22%) Computacenter
5 1 (2.22%) IBM
5 1 (2.22%) Oracle
5 1 (2.22%) Salesforce