Service Delivery Job Trends in the Thames Valley

Service Delivery
South East > Thames Valley

The table below provides summary statistics and salary benchmarking for jobs advertised in the Thames Valley requiring Service Delivery skills. It covers permanent job vacancies from the 6 months leading up to 11 July 2026, with comparisons to the same periods in the previous two years.

6 months to
11 Jul 2026
Same period 2025 Same period 2024
Rank 75 50 80
Rank change year-on-year -25 +30 +16
Permanent jobs citing Service Delivery 121 191 197
As % of all permanent jobs in the Thames Valley 1.97% 5.31% 2.98%
As % of the Processes & Methodologies category 2.75% 5.84% 3.63%
Number of salaries quoted 97 64 146
10th Percentile £32,800 £30,000 £26,500
25th Percentile £45,000 £36,250 £32,750
Median annual salary (50th Percentile) £52,500 £59,000 £45,000
Median % change year-on-year -11.02% +31.11% -1.32%
75th Percentile £61,118 £70,000 £57,500
90th Percentile £90,500 £83,038 £63,750
South East median annual salary £48,000 £53,500 £45,000
% change year-on-year -10.28% +18.89% -1.32%

All Process & Methodology Skills
Thames Valley

Service Delivery falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring process or methodology skills in the Thames Valley.

Permanent vacancies with a requirement for process or methodology skills 4,396 3,270 5,429
As % of all permanent jobs advertised in the Thames Valley 71.75% 90.96% 82.08%
Number of salaries quoted 3,035 1,398 3,700
10th Percentile £30,000 £26,500 £29,000
25th Percentile £40,000 £36,250 £38,000
Median annual salary (50th Percentile) £55,000 £51,750 £50,000
Median % change year-on-year +6.28% +3.50% -9.09%
75th Percentile £70,000 £68,750 £65,000
90th Percentile £85,000 £83,750 £80,000
South East median annual salary £55,000 £50,000 £50,000
% change year-on-year +10.00% - -9.09%

Service Delivery
Job Vacancy Trend in the Thames Valley

Historical trend showing the proportion of permanent IT job postings citing Service Delivery relative to all permanent IT jobs advertised in the Thames Valley.

Service Delivery job vacancy trend in the Thames Valley

Service Delivery
Salary Trend in the Thames Valley

Salary distribution trend for jobs in the Thames Valley citing Service Delivery.

Salary distribution trend for jobs in the Thames Valley citing Service Delivery

Service Delivery
Salary Histogram in the Thames Valley

Salary distribution for jobs citing Service Delivery in the Thames Valley over the 6 months to 11 July 2026.

Salary histogram for Service Delivery in the Thames Valley

Service Delivery
Job Locations in the Thames Valley

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Delivery within the Thames Valley region over the 6 months to 11 July 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Berkshire -16 70 £50,001 -16.67% 31
Buckinghamshire -12 38 £60,000 +12.15% 13
Oxfordshire -29 13 £52,500 -1.87% 22
Service Delivery
South East

Service Delivery
Co-Occurring Skills & Capabilities in the Thames Valley by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 7 (5.79%) SharePoint
2 4 (3.31%) Microsoft Exchange
3 1 (0.83%) Apache
Applications
1 14 (11.57%) Microsoft Project
2 10 (8.26%) Microsoft Office
3 6 (4.96%) Microsoft Excel
4 2 (1.65%) Microsoft PowerPoint
Business Applications
1 5 (4.13%) Dynamics CRM
2 2 (1.65%) Dynamics AX
2 2 (1.65%) Dynamics NAV
3 1 (0.83%) Unit4 Business World
Cloud Services
1 28 (23.14%) Azure
2 24 (19.83%) Microsoft 365
3 15 (12.40%) Power Platform
4 12 (9.92%) Power Automate
5 6 (4.96%) SaaS
6 4 (3.31%) Entra ID
6 4 (3.31%) OneDrive
7 3 (2.48%) Dynamics 365
7 3 (2.48%) Microsoft Copilot
8 1 (0.83%) dbt
Communications & Networking
1 1 (0.83%) DHCP
1 1 (0.83%) DNS
1 1 (0.83%) Firewall
Database & Business Intelligence
1 12 (9.92%) Power BI
Development Applications
1 2 (1.65%) Visual Studio
2 1 (0.83%) JIRA
General
1 37 (30.58%) Social Skills
2 22 (18.18%) Finance
2 22 (18.18%) Organisational Skills
3 14 (11.57%) Analytical Skills
4 6 (4.96%) Marketing
4 6 (4.96%) Public Sector
4 6 (4.96%) Retail
4 6 (4.96%) Telecoms
5 4 (3.31%) Manufacturing
5 4 (3.31%) Police
6 3 (2.48%) Inclusion and Diversity
6 3 (2.48%) Influencing Skills
7 2 (1.65%) Advertising
8 1 (0.83%) Health Technology
8 1 (0.83%) Law
8 1 (0.83%) Legal
8 1 (0.83%) Local Government
8 1 (0.83%) Presentation Skills
Job Titles
1 34 (28.10%) IT Manager
2 20 (16.53%) Service Manager
3 15 (12.40%) Applications Manager
3 15 (12.40%) IT Support
3 15 (12.40%) Support Manager
4 14 (11.57%) Delivery Manager
4 14 (11.57%) Service Delivery Manager
5 13 (10.74%) Applications Support
5 13 (10.74%) Applications Support Manager
5 13 (10.74%) IT Services Manager
5 13 (10.74%) IT Support Manager
6 10 (8.26%) Lead
7 8 (6.61%) Analyst
7 8 (6.61%) Senior
8 7 (5.79%) Head of IT
8 7 (5.79%) IT Services Delivery Manager
9 6 (4.96%) Head of Security
9 6 (4.96%) Team Leader
10 5 (4.13%) Head of Development
10 5 (4.13%) Vendor Manager
Libraries, Frameworks & Software Standards
1 5 (4.13%) Oracle Fusion
2 2 (1.65%) .NET
Miscellaneous
1 18 (14.88%) Management Information System
2 12 (9.92%) Onboarding
3 6 (4.96%) Renewable Energy
4 5 (4.13%) Analytical Mindset
5 3 (2.48%) Cloud Native
5 3 (2.48%) Security Operations Centre
6 2 (1.65%) Driving Licence
6 2 (1.65%) Product Ownership
7 1 (0.83%) Enterprise Software
7 1 (0.83%) EPoS
7 1 (0.83%) Greenfield Project
7 1 (0.83%) Self-Motivation
Operating Systems
1 8 (6.61%) Windows
2 2 (1.65%) Windows Server
3 1 (0.83%) Mac OS
Processes & Methodologies
1 44 (36.36%) Service Management
2 43 (35.54%) ITIL
3 31 (25.62%) Continuous Improvement
4 24 (19.83%) CRM
5 20 (16.53%) Cybersecurity
6 19 (15.70%) Project Management
7 18 (14.88%) ITSM
8 17 (14.05%) Problem-Solving
9 16 (13.22%) Stakeholder Engagement
10 15 (12.40%) Roadmaps
11 14 (11.57%) Change Management
11 14 (11.57%) Data Management
11 14 (11.57%) PRINCE2
12 13 (10.74%) Computer Science
13 12 (9.92%) Agile
13 12 (9.92%) Customer Service
14 11 (9.09%) Collaborative Working
15 10 (8.26%) Conflict Resolution
15 10 (8.26%) Project Delivery
16 9 (7.44%) DevOps
Programming Languages
1 5 (4.13%) SQL
2 4 (3.31%) ABAP
2 4 (3.31%) Ladder Logic
3 2 (1.65%) C#
Qualifications
1 18 (14.88%) Degree
1 18 (14.88%) Security Cleared
2 13 (10.74%) SC Cleared
3 9 (7.44%) DV Cleared
4 8 (6.61%) Computer Science Degree
5 6 (4.96%) ICAEW
5 6 (4.96%) ITIL Foundation Certificate
6 4 (3.31%) BPSS Clearance
6 4 (3.31%) HNC
7 3 (2.48%) (ISC)2 CCSP
7 3 (2.48%) Azure Certification
7 3 (2.48%) CCSP
7 3 (2.48%) Cisco Certification
7 3 (2.48%) CISM
7 3 (2.48%) CISSP
7 3 (2.48%) CREST Certified
7 3 (2.48%) DBS Check
7 3 (2.48%) GIAC
8 2 (1.65%) ITIL Certification
Quality Assurance & Compliance
1 14 (11.57%) SLA
2 7 (5.79%) PMO
3 4 (3.31%) Sarbanes-Oxley
4 3 (2.48%) Data Quality
4 3 (2.48%) ISO 9001
4 3 (2.48%) QA
5 1 (0.83%) GDPR
5 1 (0.83%) ISO/IEC 20000
System Software
1 5 (4.13%) ClearTrust
2 4 (3.31%) Virtual Desktop
3 1 (0.83%) Active Directory
3 1 (0.83%) Hyper-V
Systems Management
1 1 (0.83%) Autotask
1 1 (0.83%) Microsoft Intune
Vendors
1 51 (42.15%) Microsoft
2 9 (7.44%) ServiceNow
3 7 (5.79%) SAP
4 5 (4.13%) Oracle
5 3 (2.48%) Salesforce
6 2 (1.65%) BMC
6 2 (1.65%) Google
7 1 (0.83%) HubSpot