Service Desk Team Leader Jobs in the Thames Valley

Service Desk Team Lead
South East > Thames Valley

The median Service Desk Team Lead salary in the Thames Valley is £60,000 per year according to job vacancies posted during the 6 months to 6 May 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
6 May 2024
Same period 2023 Same period 2022
Rank 228 248 275
Rank change year-on-year +20 +27 -50
Permanent jobs requiring a Service Desk Team Leader 12 12 4
As % of all permanent jobs advertised in the Thames Valley 0.18% 0.20% 0.057%
As % of the Job Titles category 0.19% 0.22% 0.059%
Number of salaries quoted 3 11 3
10th Percentile £40,500 - -
25th Percentile £46,875 £31,250 -
Median annual salary (50th Percentile) £60,000 £32,500 £30,000
Median % change year-on-year +84.62% +8.33% -
75th Percentile £62,500 £37,500 -
90th Percentile - £38,750 -
South East median annual salary £39,250 £34,250 £32,500
% change year-on-year +14.60% +5.38% -

All Permanent IT Job Vacancies
Thames Valley

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in the Thames Valley. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the Thames Valley with a recognized job title 6,392 5,500 6,727
% of permanent jobs with a recognized job title 94.72% 89.87% 96.14%
Number of salaries quoted 4,520 3,214 4,172
10th Percentile £29,000 £28,967 £29,000
25th Percentile £36,250 £37,500 £40,000
Median annual salary (50th Percentile) £50,000 £55,000 £55,000
Median % change year-on-year -9.09% - +4.76%
75th Percentile £65,000 £72,500 £70,000
90th Percentile £78,750 £86,250 £81,250
South East median annual salary £50,000 £55,000 £55,000
% change year-on-year -9.09% - +10.00%

Service Desk Team Leader
Job Vacancy Trend in the Thames Valley

Job postings that featured Service Desk Team Leader in the job title as a proportion of all IT jobs advertised in the Thames Valley.

Job vacancy trend for Service Desk Team Leader in the Thames Valley

Service Desk Team Leader
Salary Trend in the Thames Valley

3-month moving average salary quoted in jobs citing Service Desk Team Leader in the Thames Valley.

Salary trend for Service Desk Team Leader in the Thames Valley

Service Desk Team Leader
Salary Histogram in the Thames Valley

Salary distribution for jobs citing Service Desk Team Leader in the Thames Valley over the 6 months to 6 May 2024.

Salary histogram for Service Desk Team Leader in the Thames Valley

Service Desk Team Leader
Job Locations in the Thames Valley

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Desk Team Leader within the Thames Valley region over the 6 months to 6 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Buckinghamshire -14 6 - -
Berkshire +23 4 £37,500 +15.38%
Oxfordshire - 2 £60,000 -
Service Desk Team Leader
South East

Service Desk Team Leader Skill Set
Top 30 Co-occurring Skills and Capabilities in the Thames Valley

For the 6 months to 6 May 2024, Service Desk Team Leader job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Thames Valley region featuring Service Desk Team Leader in the job title.

1 11 (91.67%) SLA
2 8 (66.67%) Windows
3 7 (58.33%) Social Skills
4 6 (50.00%) ITIL
4 6 (50.00%) Microsoft
4 6 (50.00%) Citrix
4 6 (50.00%) Legal
5 5 (41.67%) Performance Management
5 5 (41.67%) Microsoft Office
5 5 (41.67%) GDPR
5 5 (41.67%) Cybersecurity
5 5 (41.67%) Problem-Solving
6 3 (25.00%) Customer Service
6 3 (25.00%) Telecoms
7 2 (16.67%) Aerospace
7 2 (16.67%) Linux
7 2 (16.67%) Ansible
7 2 (16.67%) Azure
7 2 (16.67%) AWS
7 2 (16.67%) Microsoft 365
7 2 (16.67%) Microsoft Intune
7 2 (16.67%) Data Centre
7 2 (16.67%) Terraform
8 1 (8.33%) Escalation Management
8 1 (8.33%) Windows 10
8 1 (8.33%) Digital Economy
8 1 (8.33%) Customer Experience
8 1 (8.33%) ITIL Foundation Certificate
8 1 (8.33%) Line Management
8 1 (8.33%) Mentoring

Service Desk Team Leader Skill Set
Co-occurring Skills and Capabilities in the Thames Valley by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 5 (41.67%) Microsoft Office
Cloud Services
1 2 (16.67%) AWS
1 2 (16.67%) Azure
1 2 (16.67%) Microsoft 365
Communications & Networking
1 1 (8.33%) SMTP
General
1 7 (58.33%) Social Skills
2 6 (50.00%) Legal
3 3 (25.00%) Telecoms
4 2 (16.67%) Aerospace
5 1 (8.33%) Digital Economy
5 1 (8.33%) Games
Miscellaneous
1 2 (16.67%) Data Centre
Operating Systems
1 8 (66.67%) Windows
2 2 (16.67%) Linux
3 1 (8.33%) Windows 10
Processes & Methodologies
1 6 (50.00%) ITIL
2 5 (41.67%) Cybersecurity
2 5 (41.67%) Performance Management
2 5 (41.67%) Problem-Solving
3 3 (25.00%) Customer Service
4 1 (8.33%) Coaching
4 1 (8.33%) Customer Experience
4 1 (8.33%) Document Management
4 1 (8.33%) Escalation Management
4 1 (8.33%) Line Management
4 1 (8.33%) Mentoring
4 1 (8.33%) Service Management
Qualifications
1 1 (8.33%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 11 (91.67%) SLA
2 5 (41.67%) GDPR
System Software
1 1 (8.33%) Active Directory
1 1 (8.33%) Hyper-V
Systems Management
1 2 (16.67%) Ansible
1 2 (16.67%) Microsoft Intune
1 2 (16.67%) Terraform
Vendors
1 6 (50.00%) Citrix
1 6 (50.00%) Microsoft
2 1 (8.33%) McAfee