SLA Jobs in the Thames Valley

Service Level Agreement (SLA)
South East > Thames Valley

The following table provides summary statistics for permanent job vacancies advertised in the Thames Valley with a requirement for SLA skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited SLA over the 6 months to 25 April 2024 with a comparison to the same period in the previous 2 years.

6 months to
25 Apr 2024
Same period 2023 Same period 2022
Rank 84 69 112
Rank change year-on-year -15 +43 +25
Permanent jobs citing SLA 195 270 191
As % of all permanent jobs advertised in the Thames Valley 2.89% 4.38% 2.80%
As % of the Quality Assurance & Compliance category 20.48% 19.20% 16.20%
Number of salaries quoted 122 194 130
10th Percentile £23,275 £25,000 £24,450
25th Percentile £25,563 £28,000 £26,000
Median annual salary (50th Percentile) £32,500 £39,475 £32,500
Median % change year-on-year -17.67% +21.46% -31.58%
75th Percentile £50,438 £45,000 £47,500
90th Percentile £63,750 £60,175 £53,000
South East median annual salary £29,850 £37,500 £32,500
% change year-on-year -20.40% +15.38% -23.53%

All Quality Assurance and Compliance Skills
Thames Valley

SLA is in the Quality Assurance and Compliance category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in the Thames Valley with a requirement for quality assurance or compliance skills.

Permanent vacancies with a requirement for quality assurance or compliance skills 952 1,406 1,179
As % of all permanent jobs advertised in the Thames Valley 14.11% 22.83% 17.26%
Number of salaries quoted 566 532 657
10th Percentile £26,500 £28,000 £28,500
25th Percentile £35,500 £38,250 £36,250
Median annual salary (50th Percentile) £47,500 £49,976 £55,000
Median % change year-on-year -4.95% -9.14% -
75th Percentile £64,750 £66,250 £73,750
90th Percentile £78,750 £85,000 £82,500
South East median annual salary £46,000 £50,000 £52,500
% change year-on-year -8.00% -4.76% +5.00%

SLA
Job Vacancy Trend in the Thames Valley

Job postings citing SLA as a proportion of all IT jobs advertised in the Thames Valley.

Job vacancy trend for SLA in the Thames Valley

SLA
Salary Trend in the Thames Valley

3-month moving average salary quoted in jobs citing SLA in the Thames Valley.

Salary trend for SLA in the Thames Valley

SLA
Salary Histogram in the Thames Valley

Salary distribution for jobs citing SLA in the Thames Valley over the 6 months to 25 April 2024.

Salary histogram for SLA in the Thames Valley

SLA
Job Locations in the Thames Valley

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing SLA within the Thames Valley region over the 6 months to 25 April 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Berkshire -8 113 £31,500 -20.20% 17
Buckinghamshire -42 49 £32,500 -13.33% 11
Oxfordshire +32 33 £25,000 -1.96% 14
SLA
South East

SLA
Co-occurring Skills and Capabilities in the Thames Valley by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 37 (18.97%) WebLogic
2 15 (7.69%) Oracle Service Bus
3 9 (4.62%) Microsoft Exchange
4 3 (1.54%) SharePoint
5 2 (1.03%) Exchange Server 2013
Applications
1 51 (26.15%) Microsoft Office
2 33 (16.92%) Microsoft Excel
3 15 (7.69%) MS Visio
4 5 (2.56%) Microsoft PowerPoint
4 5 (2.56%) Spreadsheet
Business Applications
1 15 (7.69%) Remedy ITSM
2 1 (0.51%) Unit4 Business World
Cloud Services
1 38 (19.49%) Microsoft 365
2 23 (11.79%) Azure
3 9 (4.62%) Entra ID
4 4 (2.05%) Azure DevOps
4 4 (2.05%) Azure Storage
4 4 (2.05%) Dynamics 365
4 4 (2.05%) Google Workspace
5 3 (1.54%) AWS
6 1 (0.51%) SaaS
6 1 (0.51%) Taleo
Communications & Networking
1 13 (6.67%) Firewall
2 11 (5.64%) DHCP
2 11 (5.64%) DNS
3 7 (3.59%) Internet
3 7 (3.59%) VLAN
4 6 (3.08%) Wi-Fi
5 5 (2.56%) MPLS
5 5 (2.56%) SNMP
6 4 (2.05%) Intranet
6 4 (2.05%) OSPF
6 4 (2.05%) Radio Access Network
6 4 (2.05%) VPN
6 4 (2.05%) WAN
6 4 (2.05%) Wireless
6 4 (2.05%) xDSL
7 3 (1.54%) NAS
7 3 (1.54%) SAN
7 3 (1.54%) SD-WAN
7 3 (1.54%) TCP/IP
8 2 (1.03%) Network Security
Database & Business Intelligence
1 22 (11.28%) Elasticsearch
2 16 (8.21%) Oracle Database
3 15 (7.69%) Oracle Database 10g
3 15 (7.69%) Oracle Database 11g
3 15 (7.69%) VLDB
4 1 (0.51%) DTS
4 1 (0.51%) SAP HANA
Development Applications
1 1 (0.51%) MSI
General
1 110 (56.41%) Social Skills
2 49 (25.13%) Analytical Skills
3 27 (13.85%) Finance
4 22 (11.28%) Police
5 21 (10.77%) Telecoms
6 20 (10.26%) Organisational Skills
7 15 (7.69%) Legal
8 14 (7.18%) Inclusion and Diversity
9 10 (5.13%) Public Sector
10 9 (4.62%) Digital Economy
11 7 (3.59%) Law
12 5 (2.56%) Banking
13 3 (1.54%) Advertising
13 3 (1.54%) Aerospace
13 3 (1.54%) Documentation Skills
14 2 (1.03%) Games
14 2 (1.03%) Pharmaceutical
14 2 (1.03%) Presentation Skills
15 1 (0.51%) Digital Healthcare
Job Titles
1 61 (31.28%) Analyst
2 47 (24.10%) Support Analyst
3 38 (19.49%) Applications Support
3 38 (19.49%) Applications Support Analyst
4 26 (13.33%) Senior
5 22 (11.28%) Senior Analyst
5 22 (11.28%) Senior Applications Support
5 22 (11.28%) Senior Applications Support Analyst
5 22 (11.28%) Senior Support Analyst
6 20 (10.26%) Service Manager
7 19 (9.74%) Delivery Manager
7 19 (9.74%) Service Delivery Manager
8 18 (9.23%) Hardware Engineer
8 18 (9.23%) Lead
9 16 (8.21%) Technical Engineer
10 15 (7.69%) Oracle Analyst
10 15 (7.69%) Oracle Support Analyst
10 15 (7.69%) SQL Analyst
10 15 (7.69%) SQL Support Analyst
11 14 (7.18%) Service Analyst
Libraries, Frameworks & Software Standards
1 22 (11.28%) J2EE
1 22 (11.28%) Java EE
1 22 (11.28%) Spring
2 5 (2.56%) NETCONF
3 4 (2.05%) 802.1X
4 3 (1.54%) HTML
4 3 (1.54%) XML
Miscellaneous
1 16 (8.21%) Driving Licence
2 11 (5.64%) Data Centre
3 10 (5.13%) Self-Motivation
4 6 (3.08%) Management Information System
5 5 (2.56%) Cyber Threat
6 4 (2.05%) EPoS
7 3 (1.54%) Data Structures
7 3 (1.54%) Onboarding
7 3 (1.54%) Product Ownership
7 3 (1.54%) Wiki
8 1 (0.51%) Clustering
8 1 (0.51%) IoT
8 1 (0.51%) iPad
8 1 (0.51%) iPhone
Operating Systems
1 48 (24.62%) Windows
2 37 (18.97%) Unix
3 30 (15.38%) Linux
4 19 (9.74%) Windows Server
5 15 (7.69%) Solaris
5 15 (7.69%) Windows 10
6 2 (1.03%) Red Hat Enterprise Linux
6 2 (1.03%) SUSE
6 2 (1.03%) Windows 8
6 2 (1.03%) Windows Server 2012
6 2 (1.03%) Windows Server 2016
6 2 (1.03%) Windows Server 2019
7 1 (0.51%) AIX
7 1 (0.51%) Windows XP
Processes & Methodologies
1 81 (41.54%) ITIL
2 79 (40.51%) Problem-Solving
3 57 (29.23%) Customer Service
4 54 (27.69%) Service Management
5 46 (23.59%) Incident Management
6 37 (18.97%) Actionable Insight
6 37 (18.97%) Service Delivery
7 29 (14.87%) ITSM
8 25 (12.82%) Enterprise Architecture
8 25 (12.82%) Impact Assessments
9 22 (11.28%) Containerisation
9 22 (11.28%) Enterprise Search
9 22 (11.28%) Information Management
10 21 (10.77%) Capacity Planning
11 17 (8.72%) Asset Management
11 17 (8.72%) Performance Monitoring
11 17 (8.72%) Stakeholder Management
12 16 (8.21%) Performance Tuning
13 15 (7.69%) Break/Fix
13 15 (7.69%) IT Asset Management
Programming Languages
1 22 (11.28%) Java
1 22 (11.28%) Shell Script
2 16 (8.21%) PL/SQL
2 16 (8.21%) SQL
3 3 (1.54%) Bash
3 3 (1.54%) Python
4 1 (0.51%) PowerShell
4 1 (0.51%) VBScript
Qualifications
1 64 (32.82%) Security Cleared
2 52 (26.67%) SC Cleared
3 39 (20.00%) Degree
4 24 (12.31%) A+ Certification
5 18 (9.23%) DV Cleared
5 18 (9.23%) Microsoft Certification
6 15 (7.69%) MCP
7 8 (4.10%) ITIL Foundation Certificate
8 7 (3.59%) Network+ Certification
9 5 (2.56%) Azure Certification
10 3 (1.54%) CCNA
10 3 (1.54%) Cisco Certification
11 2 (1.03%) CCENT
11 2 (1.03%) CompTIA Security+
11 2 (1.03%) DBS Check
11 2 (1.03%) Server+ Certification
12 1 (0.51%) OCP
12 1 (0.51%) Oracle Certification
Quality Assurance & Compliance
1 28 (14.36%) GDPR
2 9 (4.62%) Accessibility
3 5 (2.56%) HIPAA
4 3 (1.54%) QA
5 2 (1.03%) ISO/IEC 27001
5 2 (1.03%) NIST
5 2 (1.03%) PCI DSS
System Software
1 47 (24.10%) Active Directory
2 15 (7.69%) Oracle RAC
3 4 (2.05%) Firmware
3 4 (2.05%) Virtual Desktop
4 3 (1.54%) Docker
4 3 (1.54%) VMware Infrastructure
Systems Management
1 22 (11.28%) OpenSSO
1 22 (11.28%) Single Sign-On
2 16 (8.21%) Oracle RMAN
2 16 (8.21%) SCCM
3 15 (7.69%) Data Guard
4 6 (3.08%) Microsoft Intune
5 4 (2.05%) Active Directory Federation Services
6 3 (1.54%) Ansible
6 3 (1.54%) Terraform
6 3 (1.54%) WSUS
Vendors
1 70 (35.90%) Microsoft
2 38 (19.49%) Oracle
3 37 (18.97%) Remedy
4 16 (8.21%) Sun
5 10 (5.13%) Citrix
6 6 (3.08%) Google
7 5 (2.56%) Facebook
7 5 (2.56%) HP
7 5 (2.56%) YouTube
8 4 (2.05%) Cisco
8 4 (2.05%) Extreme Networks
8 4 (2.05%) Juniper
8 4 (2.05%) Red Hat
8 4 (2.05%) ServiceNow
9 3 (1.54%) VMware
9 3 (1.54%) WatchGuard
10 2 (1.03%) Acronis
11 1 (0.51%) 3PAR
11 1 (0.51%) Bomgar
11 1 (0.51%) Dell